Love it they treat you like family, I even get to meet my mechanic that work on my car, and he explained everything. I am very please. This crew work fast. The prices could be a bit better bit at least they work good
Emily from the auto collision department did a great job helping me service my custom paint job for my new car part. She was polite, worked at a fast pace and very knowledgable on answering any questions I had. Thank you guys!
This place is amazing. Amazing service and loved the way my truck looked when I got it back. They get the job done right and fast. My truck was fixed in just 4 days. I hope I dont need to anytime soon but if I had to take my truck to have more body work done in the future, Id definitely come back here. Thanks guys.
I had a bad experience with Robert, he was very rude not professional I went to pick up after the expected date, they didn’t do a good job I showed him what needs to be fixed he said he will get it done after two days. When I come back to pick up the car, everything was the same . I call my insurance, they told me to go back there, when I went I spoke to a manager about it, she didn’t even care . Worst place, a bunch of careless people there . I would never go back, I had to bring my car to a different shop to get fixed !!!!
Without a doubt, AutoNation Collision Center in Greenacres FL is the only place I would bring my car for body repairs. They are miracle workers! From the moment you walk in the door you are greeted by a friendly and helpful receptionist. Adriel is the next person you meet, who takes a look at the car and spends time with you before turning it over to the shop for an estimate. They provide a quick and fair estimate. The work is incredible and is guaranteed. They care. The vehicle is cleaned and returned in excellent condition. I have used them twice and have been incredibly pleased both times.
Job well done!Assisted with coordinating a rental car, delivered my car fully repaired and washed the car, tires and wheels.Car was ready a day sooner than predicted!Every staff member I had contact with was very nice!!
I am extremely pleased with my experience at AutoNation Collision Greenacres, nearby Lake Worth, West Palm Beach and Boynton Beach areas, Florida. From the moment of first contact by phone, to the meet and greet when I dropped off my vehicle, to my collision advisor, Richard, who professionally inspected and prepared my paperwork and supervised the repairs to my vehicle, and finally, to the pick up of my vehicle, allowing me to leave my Enterprise Rent-A-Car at their location, made this experience seamless and worry free. The actual collision repair was done to the highest standards, and I can’t even tell that my vehicle was damaged at all. My compliments to the entire staff for a job well done! Thank you.
Autonation recently did body work on my husbands van, they are very professional. Richard was friendly & helpful every step of the way! They also did work on my Kia that was in an accident. They make your car look brand new!! Friendly, dependable, trustworthy, quality service! What more can you ask for!!
AutoNation collision is the business. I have been to this service center several times for different unrelated incidents and have been treated with the best customer service. Adriel by far has done an outstanding job. I highly recommend service with this company, its difficult to get great customer service, great service for your car and a follow up to see if everything is ok, from other places. AutoNation covers them all.
Used Autonation that was recommended by Allstate to repair our mini van that was in a collision Oct 2020. Was told 30 days area, took almost two and a half months. Had to call weekly after the first month for updates because no one called to let us know of more delays. To many excuses to list for each weekly delay. After bringing manager into issue, did start receiving daily updates. After receiving our van back, door had gap when closed, hood paint was over buffed to take clear coat dimples off, and missing rubber grommets under hood to hold rubber seal that sagged. Ramona the manager said to bring it back so they can correct, we traded in van couple days after and did not want to go back to automation. Van was in a front corner collision, dont know how long these things normally take too correct. Do to extreme time delay, poor communication, and quality of work i would not recommend using them.
I can’t overstate how impressed I am with my experience. I expected I would have to replace the door on my 2016 Corvette, but Andre and the tech - I wish I had gotten his name - were confident that the door could be repaired at a lower cost. I have to admit, I was a little skeptical, but the results are perfect. Andre also suggested fixing a few other cosmetic issues while the car was there, and the cost was very reasonable considering how expensive everything can be on a Corvette. Andre is clearly dedicated to delivering the highest possible client satisfaction, and my car looks fantastic!
I went in for repairs to my car they had it done faster than I could have imagined Richard was an amazing man to work with they will definitely have any future business with me
From the beginning Mr. Andre Mohamed kept us informed on the progress of the repairs and delivered the car as promised. It looked like the accident never happened. Ms. Ramona Heilman does an excellent job of running the shop. I highly recommend this collision center.
Very courteous and professional staff. Would recommend them to anyone in a heartbeat.
My experience was excellent with ongoing great communication on status of my car and then finished the repairs 2 days early. When I came to pick up the car the paperwork was ready. The repairs were clearly explained to me and the car was clean and waiting. Thank you for a stress free experience.
Ordered parts and they were on time and perfect.
Everyone was very courteousvery communicativerepairs were as promised
First time using this location but they have been absolutely helpful with everything! Mr. Andre Mohamed has great value to the company, he is very kind and informative with my car and all that he assisted me with. As well as the crew, Anibal Perez has impeccable paint work, I am very satisfied with the work, they both have provided such amazing and excellent service. I will definitely recommend this location to my friends and family. Thanks again!
I had a great experience.I hope I dont need their services again, but if I ever do I wont even think twice where to take my car.Luis Rodriguez was very helpful and keep me informed about the progress of the repairs.I highly recommend them.
They did an excellent job on the paint repairs and fixing other body repairs on my Avalanche. I am going to take my 77 Corvette into them.
True professionals! Totally turned a bad situation into a pleasant experience. The Body Shop staff handled everything with my insurance company and made it super easy. The repair work came out perfect and was done in a timely manor. Can’t ever tell it was in a accident. Super thankful to the whole Autonation Collision Center Greenacres Team. Ramona, Andre, Kim, Reyana were superstars If you ever need a body shop check them out!!
My 2015 Silverado was t-boned by another truck. Significant damage. These guys did a great job. Cant tell it was in an accident. They also met their due date as originally provided which was great. My service guy was Mo and he was always accessible and knowledgeable about what was going on with my vehicle. He also provided plenty of status updates along the way which kept my mind at ease. Highly recommend.
I recently got into my first car accident, and was dreading the process because of horror stories from family and friends. I chose this collision center based on proximity to my home, and I do not regret a thing. The reception staff is warm, inviting, and courteous. Adriel was the service writer on my vehicle and even though my car was kept a few extra days, she followed up with me and kept me in the loop. She made sure the quality of my car was like new, and I will gladly refer this center to my friends and family should the need ever arise.
Great work, great communication, job was done right the first time. My vehicle took a few days longer than expected, but it was due to parts ordered not arriving on time which is not the body shops fault and I was called and notified about this ahead of time. The body work done was amazing I grew up hanging around a body shop one of my best friends father owned a body shop, so I have a good understanding of good body work and a shop that cuts corners I got an informal education as a high school student from my friends father on what he wouldnt accept from his employeesJust brought another vehicle here to have body work done on it a Ford F350 4 door dually and they are basically a Chevy dealership if that doesnt tell you how good they are I dont know what will
The people were pleasant, and very accommodating. Jeff, the gentleman who was there to check over my car, was very courteous, very knowledgeable, and very professional. The receptionist was very bubbly and very kind. Just those two alone made the experience of being there a little less intimidating and a little more calming. Thank you both.
I was rear ended and went through State Farm insurance for the repairs. Expected repair time was 6 days, but the work was done in about 24-48 hours. I picked up my car pretty much the next day after I dropped it off. My car was immaculate. No sign of damage. It looked and felt brand new ; and it was given back to me freshly cleaned. Overall the service was fast and of good quality.
Kelli in collision took care of everything. Car was repaired quickly, carefully, and beautifully -- looks like a new car. The ease of renting a car from Enterprise right there on the premises of Auto Nation Made this repair process easy.
Over the last 20 or so years I have always taken my vehicles, regardless of make, to the AutoNation Center for body and paint work . Though the establishment name has changed several times through the years the quality of work has not. Personnel are responsive and friendly and the body shop personnel (and booth) have always turned out smooth, clean and straight surfaces. When my insurance company advised me to take my crunched Hyundai to AutoNation I couldnt have be more agreeable. I recommend their work to anyone regardless of vehicle make. My advisor, Kelli Scott, kept me abreast of all developments and delivered as promised.
Good work, very professional
Everyone at the center was helpful and courteous. The work was done as promised in the time frame as promised. I was very happy with the result. The left rear looks no different than the rest of the car. My job manager was helpful at the end of the job. He used some leftover paint to do a touchup for 2 scratches on the car. Overall, a good place to get body work done.
Someone rear ended me and their insurance company sent me here, I was delighted from day one. The customer service level here is amazing and Robert was super informative in updating me. Thank you Auto Nation Collision Center, I had a wonderful experience my car looks like new. The ladies of the Collision Center are awesome and very professional.
My experience was wonderful. First of all theyre the only Chevy dealership with an actual collision center, as opposed to the other two locally in palm beach county so that alone was a plus!!! Other dealerships may repair damages but its just something about an actual collision center on the car lot!!! They get u in and out quickly. When u arrive they greet u and make u feel comfortable. And inform you of the process. They text u to provide updates while they have your car. Their work and car repair is 100% flawless, they even clean your vehicle and make it look as if its brand spanking new. I would advise anyone who has any collision or repairs/damages to go to Chevrolets Auto Nations Collision center. You will not regret it!!!!!
I bought a used Bmw at the Autonationation west palm beach after 5 minutes broke down I gave all my money and my car. I wrote to you and you dont answer me the car was two and a half months from you this is not fair today I ask for help from the press.
They get your car fixed in a timely manner and the employees are very nice and helpful.
The vehicle was totaled and they where quick to verify this fact.
My vehicle was purchased at Lexus of Palm Beach. The repair cent is at AutoNation in Lake Worth. The whole transaction was handled very professional and in a timely manor. Roxanne, the body shop coordinator was very informative and kept me updated through the process. She is the best! I cant thank you enough. Patrick McGinty
They are very efficient at dealing with the insurance company. Process is extremely simple. Not a single issue and car was done to look like new and cleaned.👍🏻
Very good experience
Great Service, very accommodating to your needs. Will was very helpful and attentive. Would highly recommend for service issues related to your vehicle, whether a scratch or auto repair. Grade A+
I was told the job would be 4-5 days. The person said he would keep me updated.I never heard from him, soI called on the 5th day and left a message. Anyway, the person NEVER returnedmy calls, was told by 3 people it would be done tomorrow. It took 3 weeks and 2 days. If you want a few weeks frustration, if you enjoy being lied to, auto nation is the place to go.
I was very pleased with the service i received. On time and professionally done. My service adviser was excellent. I highly recommended Auto Nation collision centers.
The people in AutoNation is the best. Special ladies the name Ramona, she held me all the time. She is the best person.
I have never had such a good experience with an auto repair shop as I have with AutoNation Collision. From the estimate through to completion, they kept me up to date by daily emails from my contact Roberto. I felt like I was a part of the process. Thanks also to the folks behind the scenes, they did a great job repairing the damage to my Lexus. It looks fantastic.
Great service from Jeff and Rey.. Bet your proud of them as your employees. Jeff was in constant touch with me and Rey is a terrific receptionist and it was obvious she really cared about my experience.
Honest, knowledgeable and trustworthy mechanics like these guys are hard to find. I highly recommend them!
Worst place to take your car if you wanted done right. I was involved in an accident and my car was sideswiped took it to AutoNation Chevrolet collision to have that repair and it took them three months but the car was still incomplete. The door they replace need to be white and black they only did the white and I guess they forgot About the black section. I have a Alot of overspray and even inside my car Because they painted the car with the windows down. They also had to change some suspension components and they did not know how to install those parts so they use a hammer to those parts. they also didn’t report about the other suspension issues that were also damage. The tech damage my exhaust by bottoming off my car I have it on camera and you can hear it went it hits. Video show them stalling my car countless time and high revving the engine on cold start and for anyone that knows about turbocharged engine that’s not good for the pistons and engine.. I bet I would of got a lot more prove if they wouldn’t have un plug my dash cam. Went I pick up the car you could see the wheel was off alignment went I inspected more found wheel ring missing, lug nut were damage, went the right tool wasn’t use, even went I left the tool inside the car so they wouldn’t damage.. I can go on and on about the problem they cause and how much more it money I will have to put to fix what they did to my car bottom line is don’t believe review most people don’t know what to look for a lot of my issues they won’t amid to doing them but why would they it mean they have to come out of pocket Autonation doesn’t want that...
Nice people, easy to deal with. Did an excellent job fixing my wifes Mini-Cooper that had been damaged in a fender bender. Car ready ahead of schedule.
I was very happy with they services. I would definitely going back and recommended it to all my friends. Thank you Auto Nation
Kinda got the feeling they made there quota for the month, no need to be bothered. We are shopping for a new vehicle, no one there realized we had bought a 2014 Stingray from them, cash, paid in full. Instead of pulling up in our shiny yellow Vette, we pulled the undercover boss kinda thing. We went through the parts department, just to see if they would treat us any different! The parts Dept was unorganized, needless to say we couldnt/wouldnt do business with people who couldnt see past shorts & a t-shirt with there materialistic mannerisms, as oppose to a 3 piece suit. Hebrews 13:2
Love the Collision Center, they are very professional, quick and clean. Would definitely return if ever needed.
Very unsatisfactory customer service. I had my Lexus towed over 50 miles to the body shop, due to severe damage from an accident. The only thing that was of a concern to them was payment. I would call to follow up on my vehicle and never could get a straight answer regarding total bill or intended finish date. I finally was called on Saturday at 12:49 to inform me my vehicle was ready. The shop closes at 1:00pm. So I had to wait until Monday. Monday came and I went to pick up my vehicle. A young lady took me outside and left me in the rain. I looked around she was gone! I went back in and was told she was working with another client. I was treated very rude and never was offered a test drive to make sure the auto repairs were okay. As usual all I was ask for was payment! Never again will I return to this place!By the way my tire settings are still not aligned. Thanks but no thanks
Kelli and the collision team did a great job in assisting me with my 2008 Corvette that was in for a collision inspection.
We had our company truck serviced by the lake worth dealership, it was a great experience and everyone was so friendly and kind.
I would never use AutoNation collision or recommend them to a family or a friend very unprofessional agents...
The front desk people and my collision technician Robert Perez were excellent in explaining my options and repairing my car.
Excellent workmanship. Excellent staff! Couldnt be happier with the outcome of my car repair.
Car was ready when promised. The workmanship was very good.
I’ve been to the shop several times over the years and each time my car has looked brand new. I would highly recommend them to anyone!
Great work was completed on our car and Andre kept us very informed during the complete process
These guys did a great job on my car and they were quick about it. It looked better than before my accident!
We are happy with of Auto Nation Collision and Especiality with Mr Jeffrey Gullbe for yours profesional acción. Will give Him 10 of note
The worst service ever. Never AGAIN!For one front bumper replacement they were hodling my car for 2 weeks. On the top, I got tricked with the rental car because at the end I ended up paying the last two days out from my pocket because the biggest lier KELLY SCOTT (who insisted to give her the rental car key and she will take care) told me to drop the rent a car at their parking lot on the day of picking up my car because Enterprise was their neighbor, next door, and 4 days later I got call from Enterprise that the car was returned 2 days later than the day I gave the keys to KELLY and they charged me additional $60 for those days. What a shame!And this whole thing to be more ridiculous I called KELLY SCOTT and she was trying to convince me that she will call Enterprise and she will refund me the last bit of money that I paid by myself but it never happened. I called her 3 more times and every time was different answer and game, I got sick of that and gave up WHICH WAS HER PRIMARY GOAL. And at the end for her to be clean she throw the ball and the guilt to the insurence company, making up that she talked to them and it was their fault which is not true, she LIED again because I called the guy from the insurance company and he didnt even received call from her. So pathetic and stupid!STAY AWAY FROM HER and that body shop!!!
Very helpful staff, quick turnaround, minor defects in paintwork but nothing hard to correct.
Very fast! Great customer service!! Great place to have your car fixed!!!!!
Very discouraging. The workmanship was absolutely terrible. Had to return to have a simple job redone and have the entire panel repainted due to the damage their tech did. Will NEVER allow this location touch any vehicle.They tried to pull a fast one and got caught. Should have never happened
The best Bodyshop.
I was recently involved in an accident and AutoNation had been suggested as a preferred vendor. I could not be happier with the workmanship and the service I received. I highly recommend.
I wish I could give zero stars. First of all, I have been trying to get ahold of manager Eddie Brock for a week and he has yet to call me back. I have made numerous attempts to get ahold of him and he blatantly refuses to talk to me. He should be fired on the spot. Second, when my car was getting fixed someone unplugged my radio. I never had an issue with my radio before until it was there. I was charged $150 at Lexus to get my radio chord plugged back in (its been working since.) Autonation doesnt want to talk to me because I want that money back. Ridiculous!
I take my car into to get it repaired after an accident. I got back for the first time, it overheated after two days. I get it back a few days later just to notice they left lugnuts loose on the passenger side tire.
Stopped by no appointment for what turned out to be a minor adjustment. They had me good to go in 30 minutes!
Terrible. Took vehicle to AutoNation collision center because the one recommended by insurance company had bad reviews. I requested at the time I brought the vehicle in that additional body/paint work be done to remove paint chipping, scrapes, etc., and agreed to pay for additional work. Waited patiently for 4 weeks for repairs to be complete. Found vehicle with none of the additional body work done. Lights for plate identification not installed correctly, hanging out of their sockets, and one doesnt even turn on. Disappointed I walk in to pay only to find that I am being billed for the body work never done and the wrong deductible. One accident in twenty-something years and Im stuck dealing with this terrible center. Awful.
Great workmanship /friendly/helpful /work completed in time/car returned cleaner than turned in /very competitive pricing. .
Very satisfied with the service and would recommend for friends.
They were very professional and made me conferteble living my car to there very capetable hands
The worst. They burn the paint on a brand new car, my car had to be send to and outside collision because of this place. I dont know wish one is worst Lexus Auto Nation of Palm Beach or the collision center. I will never ever send my car there.
Very nice to do business with.....
They did a wonderful job.
Love this shop!
Happy with experience.
The worst experience ever
First Class
Shared so much .did a great job on my equinox
The best place to buy your car or truck and the super friendly staff, with salespeople who can help you in Spanish