A great group of intelligent and knowledgeable guys. Went in for new wheels and tires. I told them the idea I had for my wheels, and they found 4 that were perfect. Ordered them and tires, went in to get them put on, and it was quick and painless.

I can not speak highly enough of the entire staff at this location. I am not from this area, and got a flat tire passing through. I had a horrid experience at a local competitor (in my defense, I noticed 11 pounds of air in Frandor shopping center, being a female and alone I went to the first tire store I saw).I called and spoke with Chad at this location. I was a mess. Complete mess. He told me had a 445 opening for new tires (about a half hour from my phone call). I was 12 miles away but still decided to drive with a flat - who knows what the air pressure was in my tire. I was greeted in the parking lot by Chad (with tears streaming down my face) who ensured he would take care of everything. And he did. I was back on the road before 530. For perspective, I sat at the competitor for 4 hours, where I was told I did not have a spare.It’s a tough world right now and we all need some positivity. They were that positivity for me. Sometimesits more than just tires.Although I needed new tires, I didn’t anticipate it would be this way. I can not explain my gratitude to the employees at this location. Even the technician came out to tell me that he hoped my day got better. Chad provided superior service, and even found the flat tire I was told at that I did not have.

Had low tire on my car, went to Discount on my lunch hour. Guy came out to look at my tire, I tested valve stem core, and we both agreed it was slightly leaking. Guy said I probably should get a new tire since I had been driving on it low. I asked to get some air in tire… pulled into line in waiting area for tire fill. Told the guy my valve core was probably loose, he tightened it slightly and snugged it up. I then asked him to fill it up… he said “since it was under 10 lbs, the management wouldn’t let him put air in it. If I did I would lose my job” I was surprised but understood his position. I limped out on almost flat tire in search of air… way to go Discount.I found air, and filled it. This was last week and still holding air. My tires have less than 1000 miles on them.

They didnt have the tires I wanted in stock... no surprise, I have 19 wheels and wanted a kind of specific tire. I ordered it from their online store and they arrived in about 5 days. We made an appointment for installation that they were really close to keeping. They did a really good job, didnt mess up my undercarriage or wheels any worse than they already were, and were pretty quick. It was one of my better tire purchasing experiences. Ill definitely try them again.

Great experience. Made an appt, got there early. In and out in 20 minutes

Free air check and checked the tread. Good until next spring for new tires. Thank you.

Very helpful, friendly and professional. I felt like they really cared about my issue.

After a blowout I was towed here. Got in quickly, they treated my vehicle good giving a full inspection of my tires and explained which ones needed to be replaced and why. Everyone knows tires are expensive but, the gentlemen honored my military discount. I was out with 4 new tires in 45 minutes. Great job.

Chad, Frank, and the rest of the technicians did a great job of contactless service. They mounted new tires on my new rims quickly.

These guys are absolutely rocking the social distancing while maintaining excellent service. The only thing I would like to see different is sanitation of the seating (nevermind: I was told they are sanitized after anyone sits in them). Great job Discount Tire!

I did the online appointment and didn’t get out any sooner than I would have without one. They told me my appointment never showed up I showed my notifications. Other customers were out before me and I only had one tire to fix the others had all four and were out before me, then they miss place the center cap to my wheel. They told me to go to the dealer to get one and bring back the bill. I just went to U-pull to get one no way do those thing fall out on their own I tried to pry four different ones off and had a hard time before one came off. On a positive note they are friendly 5 stars in that area, I admit I have had much better visits there except for the time waiting.

Ive always been #TeamDiscoutTire!Today was a great reminder of why they are the only ones to work with. After a less than great experience at another establishment, I called and spoke with Travis about getting some new tires. Not only did he help me find tires, but we were able to get better rated tires than what I was looking for an even lower price!Travis even walked through purchasing and getting everything correct online only to find out that it was going to be EVEN LESS than he had originally quoted me on the phone. He even explained to me in terms that I can actually understand why the tires I purchased were going to be more beneficial than some of the other ones I have had. While waiting for the install, listening to the staff interact with other customers, you can tell that they genuinely care about the people walking through the door and want to do everything they can to provide the best possible solution for them.This location shows a great amount of teamwork. Great Job!

Fast & knowledgeable, they were able to get me in & out. Appreciate it.

I was on my way from Philadelphia to Lansing when my car started shaking once I hit 70 miles an hour. Good ol’ Google said it could be a tire issue. I went to Discount Tire to purchase my tires when I lived in Michigan, so I decided to make an appointment for a balancing and rotation.Discount Tire did amazing! Not only did they balance and rotate my tires, but they found a nail in one tire and a bent rim which was causing the shaking. My car was recently in an accident and had to get an alignment and body work, so I’m guessing the other shop missed the bent rim. Discount Tire ordered me a new rim and had it changed once it arrived in under a half hour. They saved my trip home, which after the rim change was smooth sailing.They are so professional, efficient, punctual, knowledgeable and just overall trustworthy! Definitely would recommend for all your tire needs!

Great quality service and very fair prices. Only difficulty was the wait time. I scheduled an appointment and was told it would take an hour, when it actually ended up being more than two. Still recommend this business, but be sure to budget enough time for it.

No tires on display. The salesman looked at a screen and just shouted various options to me without giving me anything to look at. It was a horrible experience. I was very happy to take my business to Belle Tire.

I was a long time customer of Belle Tire. That is until I bought a set of tires from Discount Tires on Saturday. From now on Ill buy my tires at Discount Tires. The customer service is heads and tails above the competition. Christopher was absolutely awesome. Hes service minded and explained everything in terms I could easily understand. He made my experience at Discount Tire very pleasurable. Plus, the folks there are mindful of your time. They kept my appointment time to a minimum. I know Ill be back and will certainly recommend friends and family to go there too. Great job Christopher, Thank You!

Excellent services, keep me comfortable in their lounge area and theres free coffee & bottle water. Im satisfied with Discount Tires for many years over three different locations. Reasonable, good tires and they really cares your safety on the roads. I highly recommendation over Bell Tires and others.

My cousin got a flat and pulled into Discount Tire to try to get the tire fixed or get a new one. Unfortunately they said the tire couldnt be fixed and they wanted over $200 for a new one. She couldnt afford a new one and called me to come put on her spare. I pull in, jack up her car and a employee comes out and tells me I cant change the tire in their parking lot, and literally made us leave... her on a flat. He said it was a liability, but sent us across the street to change the tire... so its not a liability for the business across the street? Couldnt even offer to help change it to the spare, nope you wouldnt buy a tire from me so you need to risk your safety and drive on a flat.

Claimed a set of rims ordered by my husband and paid for in full were on back order offered different rims but did not tell him the price said they would even swap, turns out the rims ordered are more expensive 🤔 thats just the first issue. After install they left gobs of the glue/adhesive causing it to go down the side of the car while driving thankfully it came off and cleaned up okay. Oh and if we hadnt of asked for the original rims to be returned they had no intentions of returning them. 🙄 my husband asked where they were and the guy looked around confused then said oh I think they are in these boxes from the new rims did you have a vehicle to put them in to take them home. First off there was obviously a car there you just put tires on it but my vehicle was also there, which they also knew as he had to be called to pick it up. Needless to say we wont be doing business there ever again!!

They was so nice and got me in and out good job. I keep up the good work

Chad is a very professional service person at this location. Id highly recommend asking for Chad for all your tire needs. You wont be disappointed by asking to deal with Chad only. Brian Convery

Jeff was extremely helpful and friendly. Feel much safer on the road thanks to them

These guys are always super nice, professional and awesome.

Very helpful and polite staff.

Appointment at 9 for flat tire, home at 9:15. Very nice people !

Really like this place - always aiming to help!

Helpful, not the quickest. But you are willing to wait, they take care of you

Quick & professional. Always a good experience w/ Discount Tire.

Professional and good customer service. Highly recommended that you make an appointment before just showing up, this place is always very busy, think ahead of when you might need to get in. Usually 2-3 hour waits if you dont have an appointment. They tell you upfront about how good a tire is. They work with you to get something you will be happy with. If you need a tire replacement and its under warranty they do it no questions asked. Theyre whole crew works so hard to get to everyone in a timely manner, so dont think youre waiting for no reason.

Best place to buy tires. You can schedule online appointments get in and get out.

Definitely worth the wait. Didnt try to get pushy with sales & have improved my driving experience, by repairing & cleaning my tires & rims. Very nice staff. Will be back again.

Wow! I woke up to a rear flat tire, and discovered a screw in the tire. I thought for certain Id have to replace the tire. Discount Tire got me in for an appointment quickly. I hardly had to wait when I arrived. My technician was Kaden. He was friendly, and was able to repair the tire! They then brought me a receipt with the total $0.00. WOW! Ill be going back when I need new tires!

Great customer service. Had a flat tire, got me in the same day and got four brand new tires put on. Saved me the three good tires and even wrapped them in bags and put the old donut back where it was suppose to go. They do try and sell you the more expensive stuff, but won’t discredit buying lower grade tires either. Will gladly be a returning customer.

This is were I have been going to get my tires for over 30 years! I have always been treated so very well and you just cant beat their prices. P.S always get the tire warranty it is so worth it these guys have had to fix or replace several of my tires do to michigan pot holes!

Very attentive to customers. Excellent service.

Employee s here are very friendly and helpful. Did a great job. U just have to wait a little bit, but over all it was good.

Very friendly staff had just what I was looking for in stock! Great prices and fast professional install! Discount Tire is my new go to place for tires! No need for me to shop around or go to any other place! Im highly satisfied with the service I received! Thank you guys!

These guys are always the best and went out of there way to keep me informed of the time-line of my visit.

Excellent customer service.Excellent safety procedures.Thank you . Yes I would recommend. I trust Discount tire.

Bought 4 new tires, and then had to get air put in them when they should have been all set with enough.

Steve Martzke and his staff are exceptional at the Marketplace/Delta Twp. W. Lansing store (MIL 28). Ive been going into his store for over 20 years servicing nearly a dozen vehicles and two trailers. I will would highly recommend anyone seeking a reputable, honest, fair, friendly, and professional experience to seek out Steve and MIL 28.

In and out in 20 minutes. Replaced both front tires. A little too much up-saling for my taste, but overall a good experience

Good service. Was able to make a same-day appointment and had all tires replaced in under an hour. No obnoxious upselling attempts.

Very courteous workers

I rolled up to this place 5 minutes before they closed, in tears, with a razor blade or some sharp piece of metal in my tire. These guys didnt even blink an eye to help me out. It took at most 15 minutes for them to fix my tire. They didnt try to up sell me, and the guy who helped me even took the time to reassure me. These guys are stellar, and next time I need anything regarding a tire Ill be sure to come here.

Great job on my side by side....

They honored the warranty and completed the work quickly very friendly service thank you

Had the guys at discount tire put a new set of wheels on my car today. Not only were they friendly and professional they were able to get me in today as well as give me a price almost HALF the cost of a competitor who couldnt get me in for another week. Discount tire certainly earned all my future business! Couldnt be more pleased with the outcome.

Super friendly & knowledgeable staff! My vehicles are always ready to pick up before the estimated time given. Would HIGHLY recommend!

My wife gets out of work and has a low rear tire, they would not air it up or because it was too low, but not flat. Would not repair it because it was too old, has 50% or better tread . Sent her on her way, did offer to put the spare on or anything!! Nice customer service.

My son needed his Atv tire pumped n seeviced so he could put it on the other tire was wore out

Great Service! Honest, friendly and nice staff who wouldn’t mind answering all your questions until you get all your doubts cleared.

Received excellent service from Sam.

I have been going to discount tire since 1990. They take care of their customers hands down. I recommend this over every other tire place

Just thank you. I bought my tires from them. Tree assaulted my car and was embedded between the rim and tire. They are about four years old. They took care of it. No cost. Thank you for being human

A customer service at this discount tire it was not a great experience one of the staff tell me my car will be ready at 11 told me that I needed two front tires I agreed to get the two front tires the next day I called around to see if I could get a better deal they charged me $195 for two front tires I checked around and found a better when I called about they told me that my car will not be ready until 1 when I said go ahead and put the new tires on at 9 in the morninghe changed and said the car will not be ready to after 1 consequently call me back in the car was ready at 11:30 had to rearrange my schedule with my job and my it was very confusing I did not have a great experience at discount tire I guarantee theyll be the last place I go back next

These employees are actively trying to push consumers away. I had gone there to replace my tires they stated they didnt have the tire I wanted so I tried to purchase a different set. I was then given a 15 minute lecture on why they didnt have the tires and should have known better when I had clearly moved on.Later my wife needed to come in to pick up a tire that needed some parts and they chastised her for not knowing the terminology and wouldnt give it to her until I was present, despite the fact that she was the one to drop it off.

This location has covid free assistance covered👍 busy and still able to give exceptional individual service, smart management

Wonderful customer service experience

The crew at the South Pennsylvania Ave in Lansing Michigan are total professionals. They are a well oiled machine, that was able to get me in and out in a decent amount of time!

Friendly quick service

They have always been a great place for tires..

Honest and direct, while giving you the best deal possible

Had an emergency and our tire needed to be replaced quickly and, even though we came in close to close, Chris made sure we were taken care of that day. Really appreciate them and everyone else who helped us out quickly and kindly. Every experience Ive had with this company has been excelent.

Experience here was fine. The only thing is, why make an appointment when you wait an hour from your appointment time to actually get in. Took 15 min to fix my tires up, after more than an hour wait from my appointment time. I made an appointment so I didnt have to wait that long.

Got a great price without having a price match. The staff was very helpful and kind.

Much better service than the one on market boulevard

Used to go to the West Saginaw store all the time and always got great service. Then I moved to the South side and began going to this store. First bad experience, they wouldnt honor the tire warranty I purchased. Second time I went there and waited 3 hours to get a tire patched. Several customers that came in after me got served.Fast forward to the present I needed a new tire mounted and installed. No problem. Was told I was the next in line. Paid for the tire then was told it would be a two hour wait ! Thats B.S. I would give them a zero if I could.

Fast friendly service. Went to the one on Pennsylvania Avenue in Lansing and the guys there were great, especially CHAD SAMSON

Discount Tire is no question the coolest place in town, but whats up with the whole appointment thing?I guess it is what it is, right?

Quick, in and out no problem.

I have been going to this location for years. They are fast, friendly, and fair. They always take care of issues that come up for me. This is one case of the protection warranty add-on being absolutely worth the extra cost. I recommend this location to anyone needing new tires and rims or repairs when possible. All around experience is excellent.

They always do a great job checking air and putting it in to balance

Fast courteous service.

Helpful and professional when stopping in for a tire pressure check.

Favorite tire store for many years. The staff is always friendly and knowledgeable. I like being able to make an appointment on line.

Great price and service!

Exceptional service. This place is always busy and I can see why! The whole service team runs like a well oiled machine. They all need raises!!!Kevin and Chad were great!

Made an appointment, had great service, was back on the road quickly.

Every experience had been a good one. Quick and cheap.

Ive been buying from discount for a long time . Today even with covid they went way out of there way to get me in and get me out !Kudos Penn. Store

Always have positive experiences

As always, Discount Tire rocks! Had a flat, but also had their tire insurance...$10 later New Tire! ...and their service was quick and easy too! I wont go anywhere else!

Excellent service. They were pretty swamped, but still managed to get me in asap to repair my tire correctly. Saved me a lot of money. Highly recommend this Discount Tire

Worst place. First they dont give you accurate estimate off by 400 dollars. Then when they went to put the tires on they refused to put one on unless I bought new spokes for the safety of my tire. When I brought in 5 spokes to replace all of them. They refused to put the new spokes I just bought. Are you kidding me? Going someplace else next time an so should you!

Been coming here for a couple years now and always friendly workers and great service, definitely recommend.

As always, the South Penn location went above and beyond to help me. My TPMS light has been on despite adding air several times, so I purchased tires online thinking it was a slow leak. They were honest and told me I honestly didnt need tires and quickly gave me a refund.

I bought my tires from this store 4 years ago, getting ready to replace soon. Ive had a slow leak in my drivers side front tire since February, have had it filled at least 4 times since at the West Saginaw store because I live closer to that store. I usually pull into line, wait my turn, usually no longer than 5 to 7 minutes. Today, I was on the Southside when my low tire warning went off. Pulled into the wait here for air line, I was the o fly one in line. They were kinda busy,but not overwhelmed. I waited over 5Minutes, no one approach my vehicle. I called the store because you cannot go inside, asked for someone to please come put air o my 1 tire. I waited 3 more minutes. No help, I left. I will NOT be buying my next 4 tires from them.

Good selection, low pressure sales

Great place. We had some screws in our tire and were headed back home to GA. The guys here were extremely helpful and polite. I would HIGHLY recommend this store.

Great Service friendly staff was in-and-out quite quickly was able to stand the vehicle the whole time.

The staff is always pleasant and eager to help; they dont make you feel silly for having a bunch of questions or being unfamiliar. The quality of service and product is top notch. Great to know i have a place to go for new tires, free rotations, and all with incredible customer service and reasonable prices for excellent work.

VERY helpful and knowledgeable staff!!! good prices!

I purchased tires from here a few months back and theyre working out pretty well. I purchased the extra insurance just in case anything happens and theyll either replace my tire with a new one if its beyond repair.Customer service is always a great addition to any business because it makes repeat customers. Thanks for the help and giving me options all while comparing the sets of tires.My only problem is that they do not do wheel alignments but were able to suggest me somewhere.

Amazing staff!

Quick. Let me stay in vehicle. Friendly and knowledgeable

Best air check guy ever!

Fixed my flat tire for free ..and now i dont cheat on em anymore..tire issues i go to this guys

Very professional attitudeAll current safety is being followedWarming environment