Friendly, knowledgeable staff go the extra mile for outstanding customer service. Beautiful restoration of my Explorer.

I had a great experience at this Gerber. The staff are kind and attentive. Anita in particular was very informational and thorough with the details of the repairs and even questions related to insurance. Our estimated time was 16 days and job was done in 5 days. They worked well with the people of Herts in Lansing airport providing transportation and rentals. The repair of the looks good, very much like the original. Highly recommended. Thank you to the techs in the back for your hard work.

I was able to get my car back in just 4 days when they predicted it to take over a week! Really speedy repairs are a plus, but lets not mention the repairs were flawless!

First time customer. I had Capital City Collision repair my 2018 Camry after a run in with a raccoon. My vehicle was back on the road less than one week after the accident. The work is impeccable, color match is perfect. The team was awesome, explaining everything throughout the process. I picked up the car, and they topped off fluids and detailed my interior. I highly recommend this business for any bodywork.

Absolutely fantastic car shop. The car looks like new, all sensors calibrated, and most importantly they offer a lifetime warranty on quality of their work. The fact that this is a chain shop makes this warranty actually usable in case we move to another state. Highly recommend!

On a day when I had one too many frustrating things, the manager of this location took extra time to walk out to my truck and explain my insurance companies procedures, something he cant control and wasnt really responsible for explaining. Thank you for your grace and help!

Very professional service, communication was very prompt and service was completed ahead of schedule with quality results.

Good experience. Body work was done very well.

I had to file an insurance claim and this business was recommended to me. I am new to the area and came out very pleased with their work. Everything was fairly quick and I was kept in the loop with updates from friendly employees. I even had to take my car back to them after having picked it up and they quickly took care of the small correction. Very satisfied!

Did great work on my suv.

Gerber Collision& Glass are FANTASTIC!!! Unfortunately my Jeep received two dings in the passenger doors from people opening up their door and smashing it in my Jeep (Grrr) They repaired the dings in my Jeep Perfectly they even buffed out some white on the back of my Jeep that someone else did also. They vacuumed the inside of my Jeep!!! and also washed my Jeep. I was just AMAZED and very Grateful that I choose Gerber Collision & Glass.!!! My neighbor and a few other people I know will be contacting Gerber for their repairs, since seeing my Jeep before and after!!! You will not be disappointed!!! Thank You Gerber Collision & Glass!!!!!!!

I had body work done during the holiday school break & they did they do a FANTASTIC job! Not only did they get it done ahead of schedule, but they returned my car to me in better shape, inside & out!! The Staff are all very friendly & knowledgeable. The quote was spot on to the final bill. Id most definitely recommend Gerber!

Excellent and expert service from the phone call to install.

Capital City Auto body is amazing. I took my car there based on the recommendation from Lexus after my dad crashed into the side of my car. As a law student, I dont have time to figure out the details of mundane tasks that arent related to law. Capital City Auto Body took care of everything. They even gave me a loaner car while it was being repaired. They were extremely friendly and helpful. They also included a bottle of paint for touch ups. I think its rare to have such a great experience at an auto body shop, and therefore, they deserve the praise. I highly recommend them.

These guys were awesome. Ken and his team went WAY OUT OF THEIR WAY to install a new door on the back of our BBQ trailer for The Smoke N Pig BBQ. They actually had to go out and purchase special equipment to retrofit a door shipped from the manufacturer that was too big for the opening. In spite of all the problems they overcame to just get the door to fit they also had it done in the same time they had promised. We were used to similar service from the old owner Chuck at Capital City Auto Body and the team at Dustys has carried on the same great tradition of high quality work at a reasonable price!! Thanks you guys!!

Do they offer paint job for plastic car parts ?

Dustys is a great and professionalized Auto Body Shop. Coming from Detroit, I didnt know a single place to take my car after it got into a fender-bender at Walmart and had my drivers back door scratched up (my poor baby). I found Dustys Collision Shop on google maps and after viewing the high-rating and reviews, I knew this was the shop for me. I called first and was greeted by an energetic and helpful Derrick. I described to him my situation as best as I could over the phone. He gave me a few reasonable estimates, so I decided to visit the shop and find out more information. Derrick greeted me as soon as I pulled into the lot. He went over the previously-mentioned estimates, while visually describing what work needs to be done and the process it will take to get my car back in shape. Derrick even fitted me into a very tight schedule so that my car could get started on. Dustys is a very welcoming place and I would recommend it to anyone and everyone looking to receive help. Got into a fender-bender and your car is banged/dented up? Go to Dustys! Got into a big accident and your car isnt drive-able? Tow it to Dustys! If your not from the Lansing area, like me, and confused on where to take your car....take it to Dustys! I promise you, you will not be disappointed!

Needed to have my front and rear bumper repainted on my Lexus CT. Its a hard color to match and they did a superb job. The quality I am happy with and they have a lifetime warranty. Lexus recommended them and it was a solid choice.

Excellent customer service and great bodywork. These folks did a very professional job on my Prius C in a timely manner. They also detailed my car before returning it to me a day earlier than promised! I highly recommend Dusty’s!

I took my car into Dustys on the recommendation of my dealer. I was immediately impressed with the front office staff. when I took the car home after the body work was completed I closely examined the paint job which turned out to be amazing. I highly recommend Dustys,

Great customer service, upfront with very reasonable pricing and schedule. Explained everything, and did beautiful work. Coordinated my repair with safelite windshield repair shop, driving my car there and back. Very nice and honest people. Highly recommend.

Chuck (the manager) is really knowledgeable and meticulous. They are willing to work with you budget to an extent. You need to be sure to let them know to call you before adding anything that will make the price go up. As you can imagine, when they start tearing into a car that has been crashed they fins more things wrong that they could not originally see. They failed to call me and let me know of these things so I could make arrangements to pay the total and not have it be a shock when I picked it up. With that aside, they did really great work and made sure everything was taken care of and that I was happy.

Easy to work with, worked with me and my insurance agency to make the repair process swift. Did a great job of also a minor interior detailing I didnt expect and gave be extra touch up paint too. Wonderful people, would recommend them every time!

The staff was all VERY friendly! They did an amazing job! I was hit in an accident about 2 weeks ago, they got my car right in, fixed it in a short amount of time and gave me a loaner car for the mean time. I will definitely be using them in the future for other repairs!

They did a great job painting my fender. They did it in one business day and charged me less than any other quote I got

Chuck and his staff go out of their way to see that we understand what needs to be done. He helped us with the cost by getting what was needed but not the manufacturer parts. I am very happy with the final result!!

Have had my GMC Terrain fixed on two separate occasions. Very good customer service as well as good work. I would highly recommend this shop. In the event I need collision repair in the future, Ill certainly be back

Good job on my repairs but took to many calls and trips to finish the repairs

Really good email communication. The people there were very friendly and provided great customer service. Most helpful with a parking sensor issue I was having. Will go back to DCCC if service is needed.

I will never take my car to this place again. I should have known not to leave my car in the first place because the people were a little rude especially when I told her I needed my car to get back and forth to work. Then they overcharged my insurance like crazy and kept my car for almost a week didnt even bother washing it off so it was dirty upon pick-up. I can say more but Ill just say it was a bad experience in my opinion.

Did great work on my Chrysler 300. I had some extensive engine work done at a very fair price. Ill be going back if any of my other cars have problems. Chris and Kathy are amazing.

My wife and I took our car to Capital City Auto Body on the recommendation of the dealer. Two days later, we received an estimate that was in line with our expectations - although the owner, Chuck, did not provide great explanations to my wifes questions, we still gave the go-ahead to begin repairs.Five days later, we received a call stating that we needed to return to the shop to discuss some things further. Chuck refused to go into details over the phone, saying that we needed to be there in-person so he could provide visuals. My wife and I are both full-time graduate students with heavy course loads, and would have been willing to approve additional repairs over the phone, but Chuck refused to proceed without our presence.We arrived later that afternoon to discuss the new issues. Chuck proceeded to explain the new damage discovered, which increased the repair bill by almost 30%. My wife inquired about the damage and tried to line-up this new information with the previous estimate. Chuck was unable to answer her straightforward questions, and quickly adopted a condescending tone as he repeated the same answers again and again.My wife informed Chuck that she felt frustrated that he was being disrespectful and that she was simply trying to get clearer answers to her questions. Chuck responded that he was sorry for her inability to understand, told us that he was frustrated we were wasting his time, and apprised us that he was no longer willing to complete repairs on our car, and we needed to have it towed by the following Monday.I told Chuck I felt his behavior was inappropriate, and that I would be writing negative reviews about our experience here. He dismissed my remark, touting his 26 years in business as proof that his practices were sound. I am sure he is adequate for anyone content to simply foot the bill, but due to his complete inability to respond to simple questions, and his appalling conduct thereafter, I would strongly advise anyone seeking a thorough understanding of the repair process to seek out anyone elses services.

Highly recommended!

Chuck and his staff are AMAZING! Not only did they take care of my car perfectly, they took care of me. Chuck helped me navigate the insurance process. He explained clearly what was wrong with my car, then he explained what they would do to fix it. He and his staff had it back to beautiful before expected. I literally couldnt ask for anything more and Im so very thankful for them. I truly dont understand the reviewer whom stated that they found Chuck to be condescending...that was certainly not my experience and I cannot imagine him ever speaking to someone like that. And, as single woman who doesnt understand vehicles, I would be the one that would get a condescending attitude. Chuck and his crew are rare jems...honest, trustworthy and more concerned about our safety than making an extra buck or two. I wouldnt ever go anywhere else.

Awesome！service was great and did great job on my car. I asked them to add off road lights and a bar for me, they finished in half of a day. The prise is reasonable.

I have been going to Chuck for years for work on my sons cars as well as my own. He has always been honest with me about whats going on and what needs to be fixed. He has been kind, professional and straightforward and is extremely knowledgable.I check in with him at least once a year to keep my car in tip top shape and am very gratefl for his professional service. I promise you you wont be disappointed with their work!

I was greeted with a smile and prompt customer service when I walked in. Derek and Will took excellent care of me and I will be going back to them for future issues.

I was very worried about the underside of my Prius. After some inspection and some nylon twine, I knew I couldnt fix the plastic hanging down by myself. Capital City Auto Body made short work of the problem and had me back up and operational before I knew it. Highly recommend their services and will be bringing my car back here if it needs any more body work.

Did a minor fix at no charge, promptly emailed me a reasonable quote for the bigger fix, and very friendly and responsive. Highly recommend.

Great people to work with! I was really impressed with the detail they put into putting my car back to the way it was originally and were very timely about it.

Andrew and his crew are the best!

They provided a clear, competitive estimate, and then did a great job on the work on my car.

Extremely helpful front end staff & great work by all!!

Took me in last minute and fixed it all!!! Great costumer Service!! Will definitely come back

I have a ton of work done at Capital City. Chuck is always straight with me. He never over sells me. Just tells me what I need and we do business. I highly recommend them over the other crooks in this town. Spending more does not mean you are getting more folks. Go with Capital City

Gerber was professional, courteous, and thorough.

Good people to work with

Rachet and shady ripoff

The best shop in Lansing.

Excellent quality craftsmanship

Honest and Quality craftsmanship