Excellent work. Done quickly and with friendly service. Highly recommended!

Awesome business. Honest and timely on repairs. And way better cost than dealerships. No appointments needed. Good to find a local place that I can trust

Though they were amazingly priced I probably wont use this place again. Sadly, the mechanic smoked in front of my kids. Then when I tried to pick my car up 3 times the only person that could do it wasnt there for over 2 hours, I scheduled my pick up too. They also didnt do everything I asked them to do but I was charged for it. So now Im looking for a new placed to get a pretty serious thing fixed. Other than that prices were great.

These guys know what theyre doing. Great experience and friendly.

I had heard mixed reviews of Muffler Man but gave them a shot! I took my 07 Jeep Grand Cherokee to get fixed. They performed the inspection in a very timely manner. I received a call from the Manager after inspection and he was honest and upfront with me. It turned out that I had a cracked head gasket along with a few of other issues. Instead of throwing an attractive amount out for me to bite for endless repairs, I was given the honest but hard reality that it would be worth buying a new vehicle vs paying for what would be a very costly bill and other issues down the road. They also gave me the advice I needed to maintain my Jeep while looking to purchase a new vehicle. I would recommend Muffler Man to anyone!

Very pleasant guys to deal with. They are very personable and willing to take the time to explain things to you. Will keep going back.

When we first had work done there it was owned by a franchisee. They were friendly quick and helpful. Now it is a corporate facility and they lost most of the previous crew. The crew now continues the friendly helpful attitued but, since they are all new the quickest is not there. They are, I hope a diamond in the ruff.

Waiting for Les to call me back on Thursday to give me a refund on a bad battery they sold and installed for me. 158 bucks...I asked for a refund and he basically sold me a story about having to call the Mighty Auto Parts rep. to see what they say, instead of taking the rap and refunding 158 bucks. I stopped in the night before the battery died, with 3 of my 9 children, and Les told me to drive it and see what it does. He said its probably the alternator. I drove it, saw what it did, and asked if I could get a new battery or refund and he said why, its a good battery and the dealer wont give me a refund on a good batter. Two different Auto zones said the battery was bad and the alternator was great....and Shaheen Chevrolet said the same as Auto Zone. 3 places who did not know that I went to one another, said the same exact thing. I have a new battery from Shaheen. Ill give Muffler Man til Thursday to issue my refund. No problem with my Evap system that they repaired. Total repair 3 weeks ago was around $489 bucks.

Called around the Lansing area for prices on installation of all four struts and rear swaybar links, they not only gave me the best price but gave me a discount for taking longer than they anticipated and were very polite and informative. They also installed a new starter and placed a new battery in at my request. Would definitely go back and refer others.

They told me if I came back in an hour and a half they could get me in for a muffler and did it. Very nice service and overall experience 👍.

It took about 20 mins to get my 4 muffler hooks(around $50) and a weld job (around $100) on an older impala. If you cant find a cheaper place I recommend here quick and easy and my car is significantly quiet.

Fast, inexpensive, the work seems good, and friendly. Im really impressed with this place. I had some exhaust work done on an older car and they had it back to me the next day. Dropped it off, no hassle, no appointment needed.

Honest and great work- affordable!

Great place to get work done

Great service done fast

Went a few weeks ago to get my brakes done.They did an excellent job.Since I moved up this way ten months ago any work I need done on my car Muffler Man is the place I go.Sorry to hear the owner Les passed away.Definitely know they will keep his memory alive and keep customers happy.Wish I could give ten stars.Great Customer service,excellent work on vehicle.

The guy I met today was very open and honest with me I felt I could trust him

Les ran ( with human compassion) the best auto and repair business in Lansing.A loving, kind, honest human being that none can compare .Abi

Had my mufflers/resonators removed..Les got me in real quick and also all the other staff has awesome personalities! Definitely recommend these guys!

I am appalled. I have never been treated in such a manner at any business in my life. The elderly man at the front was extremely disrespectful. He talked down to me as if I had no right to walk into his business. I began speaking to him and he cut me off saying, Name, Car make and model, and phone number, thats all I need. After getting a quote to repair my muffler he basically kicked me out of the shop after I told him I wouldnt go through with the repair. He held the door open for me and said Come on, hurry up get out. Unbelievable. If you value respect and good customer service, please go elsewhere.

Good work. Decent prices.

Great service

I had an excellent experience here. My car had an issue with the exhaust system which required a number of parts to fix. Muffler Man was able to get the parts and have my car ready in less than 24 hours. Quick turnaround! Even more impressive was their honesty. As it turned out, the exhaust system was in better shape than they originally thought, requiring less parts to fix. Rather than simply following through with the $1100 work we agreed upon, Muffler Man only did what was needed, bringing the cost down to $400. I truly appreciate their honesty!

Pat at muffler man was awesome ! 👍❤️

Fair prices and very knowledgeable mechanics. They do good work and are very busy and reputable in the community. I strongly encourage anyone to schedule an appointment or get there early if doing a walk-in.

Old man at the desk was so rude. What a terrible human to deal with. You better believe I took my keys and left that place faster than a racehorse on steroids.

Very reasonable price they dont charge you for helping you out good place to get your car fixed have a good day and

I had a good experience here. Saved money on a exhaust repair. Staff was friendly, work done in reasonable amount of time, and a very fair price.

They did an awesome job replacing my muffler, but when I called asking for a quote on a ball joint I only got talked down to and told I dont know what Im talking about. Not the first place I would recommend.

Fast service, but the work came undone not two weeks later. Charged a lot for it as well.

My 2011 dodge ram was sitting up there for 2 months and it just sat outside and they never even looked at it I very disappointed in muffler man! Theyve lied and said they were going to get on it and never did my truck sat in the same parking spot for 2 months! I took my 2004 dodge ram to get the exhaust fix yeah they fixed it alright when I got it back my whole exhaust system feel off so you tell me if they do good work I think not! I will never take another one of my vehicles to them! They do junk work! And all the bad reviews are from the black community! So you do junk work on the black peoples car in the community, sounds very racist to me! I wish I could give them a bad rating because they need it! Hopefully in the next year your shut down!

Top notch service and reasonable. Les and Sam are honest. Hard to find that in a car repair service today. No pressure but you are given your options upfront. Always a pleasure to do business with them and recommend them.

Bad experience with old guy at the front. Needs to learn some customer service skills.

Had muffler issue with my 95 year old mother in the car. Stopped in here to check it out. The crew were just amazing. They made us a pot of coffee, helped me get my mom inside. After they were done and even saved $100.00 off the original bid.Our car was driven out and parked right by front door then helped me get her to the car.What an amazing crew, you have my business forever.Thank you for all you did for us today.

The owner and staff are amazing, knowledgeable, and an absolute blessing to our community!

These guys are crooks ! The mechanics here get paid 15% commission. They are not honest. They rip you off so they can get a decent pay check

Being a young women Im always nervous about going to car repair shops and being over charged. However the Service was great!!! Owner had confidence and a lot of knowledge. Very trust worthy and reasonable priced!! I recommend this establishment to everyone!!

Ive been a customer twice. Once it was serious, once it was minor. Doesnt matter to the folks at Muffler Man. I got fast, expert and reasonably priced service both times. I have known the owner, Les Little, for many years, long before I moved into south Lansing. Hes built his business on integrity. Id strongly recommend Muffler Man for whatever ails your car or truck.

Good shop gave a us a break on parts for our exhaust repair and very efficent group of techs. Highly recommend this place! Have my repair business in the futute. Was my second visit to the shop. They have earned my trust and respect! David Hineline written reveiw.

Friendly and honest atmosphere! Good quality work. I will definitely return. When necessary.

My husband and I have done business over a decade with this location. Always great service, very honest and reliable. Best service for your money. Best Customer Service in Lansing by far!!

Fast service. Friendly staff. Repair to my exhaust issue was handled efficiently. Was very impressed with this establishment and would recommend to my family and friends. I will be going back for oil changes and any other issues I may encounter on my car.

I stopped in very close to closing just to set up an apointment. They got me in and fixed my muffler quickly. It was way cheaper than I was expecting. I would highly recommend.

Fixed everything I needed fixed, was honest and got me the best price, because he was able to find a part in the salvage yard, didnt have to pay top price.

In with noisy blown out muffler at 8AM out at 10am with new quiet muffler and oil change and other miscellaneous repair for 250. They made it easy and convienent for me. My neighbors must appreciate my quite Van. Me too. Best to get in early to get out early.

Good work and fair price 👍

Was a good customer their. Not anymore. Work on your people skills. Rude guy on phone hung up on me twice. Says he the boss. We will see

Google needs a zero rating. This place scams some people and is good to others and judging by the review list the people who are treated poorly are people of color.After a phone conversation where I finally agreed to bring in my car for a computer evaluation, when I arrived, my car was taken into the garage and put on a lift. I was told that over the phone the evaluation charge was $85. I reminded the owner that I specifically stated that he would not do anything more than the computer read out (which takes about 2 minutes) before doing anything that I would be charged for. He stopped the mechanic who was already in my engine and I retrived my car.Im sure that my Queens English over the phone did not sound like the Queen who showed up at the shop.If you are a person of good conscience, you will not spend any money here.

They do good work, very reasonable.

Excellent courteous Service. Always friendly and excellent work. Been having work done there for over ten years for us. I highly recommend them.

Good honest down to earth, old school repair shop. Good spirits, honest, and does not try to sell u a bunch of unnecessary repairs. Love that there are still places out there like that on the world now, since most places are money hungry, dishonest, and have poor customer service. Thank you, I will be back. 😁

Great experience going here. Had another shop misdiagnose and replace wrong parts, then they wanted is to pay for another part that they thought was the culprit. Brought it here and come to find out it was just an O2 sensor. Very reasonably priced and super friendly. Will be coming back in the future.

I hit a pothole and my exhaust broke between the catalytic converter and the muffler. They evaluated the condition of my exhaust system and rather than attempting to sell me a new exhaust system they determined the pipe in need of replacement noting that the rest of my exhaust system was still in good shape. My vehicle is older and the part is no longer stocked so they made a pipe for it and installed it for only $127. They even gave me a ride to work. I cant say enough good about this business.

3/11 - I went here in the past thinking I needed a new muffler. They told me I just needed a small part repaired and I was good to go, so I got an oil change as well. I still spent way less than I was planning that day. Now I have a new problem and they are the first people I think of. I will call and go in tomorrow when they are open. Stuff always seems to happen to me on Sunday when everywhere is closed. I am a woman, the profile pic is my son. They did not treat me like a stupid woman and try to upsell me, which is the experience I had when I went to Sears, so I will NEVER go there again.So I went in on Monday 3/12. Guy at the counter was very nice and funny. He could see what the problem was with my exhaust pipe dragging on the ground. I was so surprised when he said it would be done that day. I thought for sure this would take a whole day, and I didnt get there until noon. They called and gave me an estimate way lower than I expected, which I was super happy about. I was preparing for the fact that I may need a new exhaust system but they were able to just weld my current pipe back on. Since, again, I was not spending as much as I thought I said go ahead and do an oil change. The guy asked if I wanted regular or premium, and since my car is so old, I said premium. When I went in to pick it up my total with the oil change was only was less than the original estimate!!! I do not know how anyone can beat these guys. They are friendly, fun and always take care of me without gouging, upselling or treating me like Im an idiot. I will always go here. Happy customer again!

Super fast service

Outstanding service! Went across the street to Lentz. They said they would call me in 1 1/2 hours to repair my truck. 3 hours later I went to Muffler Man. They repaired my truck at a reasonable price and had me on the road in no time. Still havent gotten a call from Lentz. Les is a stand up guy and his crew is knowledgeable and efficient. Thanks guys!

Easy in, easy out. Leaking flex pipe replaced same day. Would recommend and use again!

Great place. Never any. Question about doing the job and doing it right.

Petty old man. Very bad customer skills.

Been going here for years. Always fair. Reasonably priced. Solid wood. Nice guys. Never done me wrong

I called to get a simple price quote on exhaust repair and the guy that answered the phone was immediately rude to me. He demanded that i just bring the car in and that it would be impossible to give me any sort of estimate over the phone. when i just asked once again for some ballpark estimate, he became angry and said How about $25?! will that get you to bring your car to me for an estimate?!. I told him that being rude wasnt necessary and then hung up on him. I will certainly be taking my business elsewhere. One star, terrible customer service, and a terrible attitude on their grumpy receptionist.

Outstanding Service. Owner, Les, is a hands on operator and values his reputation. I highly recommend this particular Muffler Man store.

If I could give them no stars i would.So i go into this place to get a quote from them for my breaks (which i got my breaks done 2 years ago from here and my family and Neighbor goes here all the time)and my ac been acting funny so i wanted to see how much it would be. I was working at the child care YMCA and they shut down for a while, Leaving me jobless with a child i had to go on down to Michigan works. From there i got a new job which i love and working to get back on my feet.anyways i go to the front desk where there was a older man who seem rude from the start and I started to tell him what’s goin on with my car and how im in this Program at Michigan works, where when you find a job they will help people out by giving them a way to fix their vehicles and put more then half on the bill. This man Proceeded to tell me well sure ill get your car up in the air after this man is done with this car, then ill get u a quote so we can pay for your car to get FIX to !i was in shocked I asked him excuse me what did u say?! And he said it again i will get your car in the air so Michigan people can pay for your car to get fixed to!!! He then said i Figure thats what you wanted when you walked in our door i said wow okay never mind ill go somewhere else and he seem shocked that i left. Anyway Im very shocked and overwhelmed for that man to say that to me,not knowing my Situation or even knowing me is very rude I wouldn’t go there even if i didnt have to pay anything!!!!! And if you are reading this sir I would definitely rethink how u come at people you looked very Races and Arrogant today and in front of my child u said those words hopefully you daughter or granddaughter never runs in to someone like u in time of need. Hopefully god doesn’t go to hard on judgement day on u since you Judge other people the way u do!!!!

Very bad customer service.Notice that good reviews are white. People of color please go elsewhere. I walked in the door and immediately the owner starts dissing my vehicle saying that it was a joke model. Do not bring your car here for any reason if you are looking to have friendly service. This is not the place. I wouldnt bring my bicycle here to be worked on.

Honest people work here.they fix what needs fixing and dont try to sell you a bunch of stuff that you never needed.Les the owner is super to deal with.i highly recommend muffler man

Fast and friendly service. Thank you

Terrible customer service. All of the employees conduct themselves unprofessionally, have very poor drive, as well as a lack luster work ethic. It amazes me how an establishment can continue to operate when it drives business to the competitors.

Best place to go to get your car repair!!

Wasnt happy with them not welding my exhaust,and had my mechanic take care of it,also. Did oil change &did not inform me of a oil leak on a 5$ part????

I have taken my car here for at least 3 years and I am always happy with the outcome of service. I will always refer anyone who needs a quick fix on their vehicle to this repair shop.

They steal things out of your car!!!plus my car has more problems then before!!! they will fix one thing then pokes holes and add more things for you to come back for them to fix!!! this place is a joke!!! only go here if your are willing to expose them !

This place is awesome and will not do repairs that are not necessary

Very untrustworthy, They will take any ones money credit card and Swear you where Never there,Or charge you to get a copy of the billing. They helped one of Less buddys Rip me off with my kindness allowing some one I helped{ Less} friends to use my credit card, Now Im OUT $ 417.00 Because they refuse to give me a copy of the bill Unless I pay them for it

Great Owner and Staff, very fair price

Very fair, friendly and efficient.

Recently recommended muffler man to grandfather, mlk location quotes him $900! Cedar location was half that, and agreed with other shops water pump didnt need changing with timing belt (02 focus). Had several top rated shops agree and quotes all less, ended up going with sears automotive in frandor, the shop i was originally sceptical of. They give discounts and arent usually too busy.Always get multiple quotes and check what discounts apply. Try SEARS in FRANDOR

I love this place... When i went.. They all helped me BIGTIME... and very honest

Quick and friendly service, got me out quick without paying an arm and a leg!

Whomever answered the phone today (June 28th) was extremely rude, cut me off, interrupted, and hung up on me. I have nearly a grand in suspension work and will certainly take my business elsewhere.

They replaced my muffler. Not my 1st visit unfortunately, however, I trust their work, and the pricing seems fair. Always take my son with me though.

Happy with the service and the price of the part that needed fixing

Cheap and fast service

Very friendly knowledgeable guys, they fixed my car fast and didnt even charge me a arm and a leg

Leslie took care of me in answering all my questions and DRE does good welding work. You guys rock and keep rocking!

Was able to fix my muffler for $120!! No issues since!

Amazing service! Sam is the best!

Good bunch of guys,always willing to work with me

Great two mufflers replaced on my Caddy couldnt be more satisfying. Thank You Sam.

Would choose any place but this one to take your veichle to. Picked up my veichle and now it has more problems then before. Let alone the $480.00 dollars on labor for $100 worth of parts. Just plain ridiculous

Unprofessional staff and owner. I would never visit this location again.

I came in to get my muffler repaired butt not even a month later one of the fittings was loose and had to have someone fix it for me

The olman owner less,he keep it Real....period

Wonderful, they took my car right in, yaay !!!👍

Guys know there stuff here and treat you right

Great job on my car

Called on a Saturday. Person that picked up was rude and charged way too much

Very short with me, extremely rude, cannot believe they can maintain a business with such an attitude problem. Avoid this place.

Nice job replacing my muffler.

Great work!!!!!, some things are expensive

Good guys doing good work