Friendly staff, great service, stocked parts...a sense of peace & serenity take over your automobile soul as you begin your ascent into the heavens...wait! you just walked into Advance Auto Parts! where the friendly staff can assist your every need with a smile & great service, great prices, & a network of parts & supplies so extensive it will feel like a breeze just walking through the door.

Very nice place to shop for your auto needs.

My husband and I love to Buy our tools and auto parts, here at Advance auto parts.Besides they have wonderful items.Their people there, are. Very Polite.And. They are always very nice, with the people.They answer n a. Proper way.And definitely They know, what they are doing.Congratulations 👏🏻👏🏻👏🏻And Blessings 🙏Well be back.............We were very satisfied with their wonderful service 😀Thank you 😊😊😊

I went in there today for some dot 5 brake fluid its the 3rd of April 2021. I want to tell you my experience was awesome these people know thier products and was really helpful, they are invaluable. Just an overall pleasant experience...Thank you kindly and Happy Easter.

Been goin here for a while now. Nice parts for restoration are well needed

Lots of quality parts, but didnt have what I needed in stock so I picked it up at Car Quest.

I highly recommend this Advanced Auto parts location. Ive been to several stores throughout the state. With that said, I give this location 5 plus stars. Super friendly and knowledgeable staff. I was very impressed with Joseph, he waited on me the last couple of times I was there. He went above and beyond to help me get the exact part I needed. Thank you again & Ill keep coming back!

I have a 2004 Chevy trailblazer, I needed a new caliper for the front left tire. The bracket on the new one wouldnt match up with the old one. The employee tried very hard to solve the problem but the screw placements on the brackets were different, I have two inches from hole to hole on my bracket. Dont know? had to give up new bracket to get core money also, not employees fault, he tried.

Very good they found the right part between the two of them very good

Great customer service. They were very helpful with any questions I had, was able to promptly point me to products I was looking for, & very strong upsale game. but not in the annoying way. More like in a Theyre secretly psychics and already knew that I didnt know that I needed this item or just really knowledgeable about their line of work and also didnt want to see the frustration on my face when I walked back in for the 9th time that day. Due to the fact that, well... Im not a psychic.... lol all around a great experience. 👍

Alma is a true gem, she taught me as a young man so much about whats under my hood!!!! Shes very educated and im surpised she isnt running her own shop somewhere. Although, they didnt have the part I needed she pushed me into the right direction :)

The employees here are consistently unhelpful.

Clean store. Masks required. Tons of inventory. I had to wait a little to be noticed at the check out line but no biggie.

Came in to pick up an online order. Notice posted outside clearly states face mask required to enter. No employees were wearing masks inside. The guy who helped me was talking, handling my stuff, asking for my ID, handling my ID the entire time while not wearing a face mask. This is in clear defiance of Michigan’s state law. This puts everybody at risk, customers and employees alike. Until this is rectified, they should not be allowed to be open for business. I will be reporting this to the local authority.

Great place to get parts

Very friendly staff working. He even searched up the battery we needed and brought it to the counter for us!

Were willing to help with a check engine light where other stores refused.

Completely Satisfied! Great customer service! Bought a battery, they hooked it up, I tried to tip the very nice and helpful man, and he refused. Sias he was glad to just help......That my fellow readers is not seen often! Thank you Advanced Auto Parts!

They were helpful and good at thier job

Had NOTHING for my car...that is quite popular!!!

They are always very helpful an extremely knowledgeable I always have a good experience when I go

I needed a serpentine belt but the store didnt have what I needed. They told me they could get it within the hour. I was a bit sceptical of this, but they did manage to get the belt quickly and thirty minutes later I had it installed. That was really great service.

For starters I know nothing about cars but am usually pretty good of navigating who can help and who is trying to make a quick buck off me. I need quite a bit of work on my vehicle and my mechanic unfortunately is extremely busy and works out of his house so I had to get not only advance auto parts but my mechanic on the same page so I didn’t buy the wrong parts. I went to this location and was blown away with the attention to detail meeting the customers needs. I spoke to Nick and to say he’s been helpful would be a gross understatement. He not only explained as much as he could in laymen’s term but alway made a list to help me understand what I was looking at for price. He made sure he was the cheapest price in town and made sure we ordered the right parts with my mechanics help working with Nick this has been a stress free experience. I highly recommend to visit this location and if Nick available you’ll see why I spoke so highly of him.

Had everything I need

Purchased a new battery. Friendly service, but they didnt do the advertised free system service. They checked how the battery was attached and would not have even done the installation if we didnt have a simple setup.

Always helpful!

Had a problem with rusty fuel lines staff was very helpful with different was to fix the problem

Good staff and my daughters boyfriend works there quick and courtious

Pricing appears to be slightly higher than competition, but customer service is better. Convenient location, clean store, and friendly staff.

I came in with only a picture of a part that I needed, and Nick did his very best to help me. We were unable to find the part, but he did everything in his power to help me. I felt that he was putting my best interest forward and my problem was his problem. Thank you Nick, no worries, Ill figure it out!

Pretty good

Had to use my smart phone on their website to help the counter person to get me the relay I needed.

The part I needed was $115 @ Autozone, $105 @ Auto value- only $99 at Advance Auto 👍🏻 The guys in there were really nice and helpful.

Always helpful at a great price

Great help

Nice but Seems as though they arent loving there jobs as much these days. Use to be my main spot to shop!

Went to purchase prestone european power steering fluid at the store and noticed a price difference in the product where it was a few dollars more than their website. Glen, the store person approached asking if he could help with anything. I said yes, that I was confused as to why the store price is higher and he said that its always that way at AAP. So I asked that if I purchase the item will it reflect the price on the website and he said no. I would have to purchase the product online then wait 15 minutes for him to receive the order to the store, then he can sell me the product for that price. I asked if he was joking and he replied, no, he was serious. I told him that that was a horrible way of selling and customer service. Not his fault but corporate office needs to get with the times and learn marketing and pricing in current times. Luckily I wont be shopping with Advanced Auto Parts again. Id rather go to AutoZone.

Expensive

Good customer service normally has everything I need or can get it

Great place to get parts.

Helpful staff, got me what I needed.

Even Im living in East Lansing, but I would rather to buy from them rather than going to the one in East Lansing. Their customer service is better than East Lansing one.

They gave me my money back for a part that i bought and then it broke. Thank you.

Friendly staff. Great place to pick up that much needed tool.

Always willing to do anything possible to help out

I love this place because lansing pd was waiting for an employee to show up to work so they could arrest him

Great service and attentive

Service is always good and they offer a lifetime warranty on their parts. Problem is their computer system only saves it for 2 years.

Quick service

Understanding staff. quality service.

Decent prices and service

The best part store in lansing

The people there are friendly and willing to help

Had to get some oil and steering fluid and they were kind to put it in my vehicle.

I stopped into a Vance to get some odds and ends where connectors and Permatex

Nick was super helpful

Dont always have what you need in stock

Takes forever to purchase anything. Their check out system is so slow.

Very good and helpful

SLOW!!! Workers did not seem knowledgeable about cars or how to look for parts. Maybe its just the weekend help?

Local with the parts you need and prices to make the sting of a auto repair

Store is poorly run. Management doesnt seem to train employees very well.

Friendly and helpful staff!

GREAT Customer Service!

They are under staffed but the people who are go the extra mile to help you out.

Very nice and helpful

Staff isnt knowledgeable at all. They just read off the computer. Prices arent even competitive to places like auto zone.

Froendly and knowledgeable

Helpful friendly staff

Use the online coupons and save $$

Not bad

Helpful and courteous

Great service

Friendly, helpful staff

Friendly staff. Was in and out with what I came for.

Great Guys

Quick and reliable

They sell parts

Knowledgeable staff

They do stuff

Got Truck part

Fine

Great staff

Staff was rude

Good

Okay

Special, you find what you are looking for your car