Lovely office ladys, if they dont know what I need they help me find it.The Mechanics have been there for ever.... same guys very knowledgeable. Work on all sorts of golf cart and more. Will be going back for more accessories. A+ WORK
This place is great, the people are very helpful. Felt very much like they went out of there way for me. Made sure I got what I needed for cart and even showed me another cart they were working on like mine so I could see set up. Be going back if needed to and let others know.
Great customer service! They were the only place around within a 100 miles that had golf carts available. We needed one to go to nationals. Fortunately for us it was on the way on the way. We loaded up, spent the week at nationals, came back, and they stayed late to make sure that we could turn it in the day that we wanted to. Highly recommend!
This place will rip u off so bad. They told me a price of $649 submitted to my insurance company $1600.00 so to different prices. Said my cart was electric but its gas, replaced brand new parts the was already on there. Called the police on me when I questioned the payment amount of $856.17 said I had to play it if I wanted my cart back. Not to mention when I got my cart back to the campground it wont start. Called them they said your cart has other problems that we didnt fix??? Who does that. I rip off place. I am filling a dispute. So the in a response told lie after lie. My cart did not have wrong parts. The employees were calling us foul names. This is the worst customer service Ive ever seen. I filed a complaint with the BBB. So Ill let them answer to that. I have receipts all the brand new parts they took off my cart when it wasnt needed. This owner would never return any of the 30+ calls I made to him over the past 3 weeks. I can back up everything Im claiming here I have pictures and receipts to prove what I say. We never ask him to commit fruad. Im sure the dispute will settle in our favor he states that we tried to take the cart of the lot without paying for it...thats really funny first were were driving a flatbed tow truck so anyone that knows anything about tow trucks knows you first have to down the bed down and upon arrival to the junk yard place they parked a Hilo right behind the truck and I have pictures prove it.if I could give a minus rating I would
This is your go-to place for golf and mobility carts. We bought a used gasoline driven golf cart on a private sale and brought it in to Chief Carts to get both immediate work and advise on. Its a good thing we did, too. We knew that the governor and linkage needed immediate attention but there were other things unique to gasoline driven golf carts (but plain to see) that we were unaware of. For example, the engine was 2-cycle rather than 4. We would have been using regular gasoline instead of an oil mix. The technician was very knowledgeable and pointed out things that needed attention such as the nasty looking air filter.They gave impressive attention to the governor linkage adjustment and repair that we had explicitly brought it in for. They spent a lot of time adjusting it for the effect we were looking for.The technician suggested that we consider buying a set of hub caps which we did. The hub caps made a massive difference in the golf cart curbside appeal and didnt cost very much but were of good quality judging from the look and feel.While the work was being done I was keeping a mental note of what to expect the bill would be and estimated it would likely be between $300 to $350. The final tally came in at only $235 out the door.Once again, Chief Cart is your go-to place for any gasoline-electric mobility cart service/parts/purchase, both new and used.
Great group of people. Highly recommended
Very helpful and decent pricing.
Pleasant, enlightening, friendly. See Mike, he will take care of you.
I have not been more pleased than with this company! My son crashed my work golf cart and I had to pay out of my pocket for it. They picked it up and had it back in less than 24 hours. They knew I am on a tight budget and had used parts which saved so much money! And fixed the windshield that cracked, put it back on and let me check it out before just charging me for a new one! Even when they serviced the golf cart under the business they were always prompt and do through and great work! I would most definitely recommend this place! All the guys that work there are super friendly and helpful!
Very friendly and helpful. They stand by their word and is overall a great business. I highly recommend them!
Lots of stuff. Gave me misleading info that caused me to drive 40 minutes to their shop and then, no part?
Honest, Ethical, Professional!!!! I have worked with other golf cart repair places and that has officially come to an end. Chief Cart is the real deal, best in the business, picked up and dropped off, price was lower than expected!!!! I will NEVER go anywhere else!!! #CLIENT4LIFE
Chief Carts repaired my golf cart and it was just what they told me it would cost me ! When I went to pick it up They loaded it on my trailer and I did not have to help.. every one was great and very helpful.
Awesome place Mike and his staff are top notch
Their certified E-Z-go technicians are experienced.They sell and service E-Z-go, Club Car, Yamaha, Cushman, Taylor-Dunn, Neighborhood Electric Vehicles (NEV).
My son works here.. Its a great place to rent any type of top notch golf carts.. They Michigan ones, MSU ones and even pink ones for breast cancer... Great people to work with.
Alex was very helpful and knowledgeable,fast,friendly service
If you like to overspend for poor service and rude treatment then go to Chief Cart in Lansing. If I could give them a zero I would. Dont believe any positive reviews here, as those were most likely written by the owner of the business.
Very nice people to work with, I would definitely encourage anyone to go there.
Excellent people down there, super knowledgeable, very friendly, answered all my questions. went above and beyond to make sure we were happy.....would defiantly recommend to anybody
Great place to get anything you need for your EZ Go golf cart.
Nice place, helpful staff that will give good advice
Must be too busy to email anyone back. I inquired about a new cart, and wanted to trade mine in. I got an email shortly after submitting my request, let them know I had a trade in, and would like to get an estimated trade value. I would have thought I’d get a response, maybe with a quote or some info on the model I inquired about, or maybe a value on my trade. Guess not, I’ll go somewhere that wants to earn someone’s business.
Friendly and knowledgeable staff. They have a great selection of parts which means they can get you up and going fast.
Will never rent from here again. I rented three golf carts, and all three died within 40 minutes of my 3 hour event. It was absolutely awful, as we rent those carts to help people not have to walk almost a mile from the event to the bus stop or their vehicle. I was really disappointed and upset. I called twice and left voicemails to which no one has responded, not even an e-mail.
Stopped in for work. Great service, and variety
Alex is awesome there!
They tried to make the price on our repair more expensive.
Stop by and picked up lights for my cart found out to be the wrong ones will what happens when I return them
Bought my cart there in 2016.
Great place