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NAPA Auto Parts - The Parts Place - West
3503 W St Joseph St, Lansing, MI 48917, United States
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NAPA Auto Parts - The Parts Place - West
Comments
Ro
Review №1

Good prices and everything I needed in stock.

St
Review №2

Phenomenal customer service

ro
Review №3

The man actually knew what I wanted, found it & we were in business. Employees seem to care about doing their job at this store, not like the store in Mason where they didnt care about doing their job. I was impressed.

Da
Review №4

Great bunch of people that work there and a very knowledgeable staff.

Al
Review №5

We called near close for some brake parts . the staff were really fast in finding me the exact parts i needed, at a more than competitive rate. Auto zone wanted to charge me 180 extra for the same parts, with a smaller core deposit. My friend working on my car said the parts they sold us were more than he expected, and that hed explore buying parts from them from now on.

Da
Review №6

Really knowledgeable staff, DJ rocks!

Da
Review №7

Nice set of guys down here.... get her done...

Jo
Review №8

Its ok. No computer tool here for checking xheck engine codes, had to go to AutoZone a couple of miles down the road

Is
Review №9

Good place for your vehicle needs

Ch
Review №10

A bit pricy, the same products can be found cheaper at other places, -1 star. Staff didnt know anything about the Napa-branded shop next door, which makes sense and also doesnt. The guy who helped me also had to look pretty much everything up. I know that theres a lot to know about cars, but he didnt do much to inspire confidence in him.

Aa
Review №11

Went into this NAPA store try to warranty a battery. After the tech had tested my battery told me that the battery was only at 3 volts. My battery had a one year warranty on it Even though the battery had a sticker on it from the manufacturer saying that it was manufactured in February of 2018 he was unwilling to warranty the battery until it had a chance to warm up so he can get a better test on it instead of just warranting the battery. Delaying me at least a full day... needless to say I will be purchasing batteries from a different distributor from now on

*
Review №12

I am rating this because of what ended up being a not so funny joke about veterans that a worker said.

Da
Review №13

Great Service, NAPA Know How!

Ra
Review №14

Awsome service!

Ed
Review №15

The gentleman who helped me were incredibly kind and extremely helpful, I will definitely be going back to purchase something else

Am
Review №16

What autozone should be

Ra
Review №17

I deliver parts to them.

Da
Review №18

Every part that i need they never have it in stock, they have to get it from different order it from a different location

Ke
Review №19

Terrible service. Everything overpriced. Smells like trucker B.O. and the buzzing of the fluorescent lights makes me want to kill

st
Review №20

Great customer service.. in and out in 10 minutes

Ja
Review №21

Fast and courteous service, along with quality auto parts.

Ja
Review №22

Always have the parts I need but the price is kind of expensive

Da
Review №23

Knowledgeable fast accurate

Me
Review №24

Rude men thinking women dont k ow anything about cars!!!

ry
Review №25

They always seem to know what I mean and what I need when I need it

WI
Review №26

When you cant find the part at the dealer. Go to NAPA.

My
Review №27

Rather not say

An
Review №28

Awesome place!!

Wa
Review №29

ALL ARE PARTS.

ta
Review №30

Great job on service

Wi
Review №31

They had the part I needed.

Di
Review №32

Great place

Ja
Review №33

Great store

Ge
Review №34

Great service

Information
79 Photos
34 Comments
4.2 Rating
  • Address:3503 W St Joseph St, Lansing, MI 48917, United States
  • Site:https://partsplacenapa.com/
  • Phone:+1 517-267-1645
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6:30PM
  • Wednesday:7:30AM–6:30PM
  • Thursday:7:30AM–6:30PM
  • Friday:7:30AM–6:30PM
  • Saturday:7:30AM–6:30PM
  • Sunday:8AM–4PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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