We lived near Lansing for 4+ years, and Platinum quickly became our go-to for all things automotive. I always felt welcome here, and was always treated with respect and courtesy.Matt is honest, very straightforward about the work he does, and offers suggestions on how to keep costs down, if thats what youre into.Id recommend this place to anyone - top notch work and customer service.
This is going to sound crazy: My cat got into my car engine and refused to get out for any reason. So I called the closest Auto Shop to me. They sent a man named Andrew out. He was very helpful and was able to remove my cat very quickly. He got her out unharmed (he was unharmed too).
Good prices, great quality of work. Definitely worth making your regular car shop.
Got the squeak fixed on my Jeep that it had for two years and 3 other local shops could not figure it out. Platinum diagnosed the problem, showed me what it was and bgot it fixed quickly. A few days later and still no squeak! Glad I took it them and will continue to in the future.
Excellent automotive service both mechanically and customer service. I know another mechanic in leavenworth (probably one of the best who works in the autobody industry instead of a regular mechanic shop) who had high praise for Platinum Automotive... he was spot on
Showed me what was wrong with my front-end before they even put my car on the lift,and explained what needed to be done before they could do an alignment so that I was not wasting my money. I will drive the 35 minutes to go back to them!
Excellent service. My vehicle was done sooner than I expected
Brought our new used Mini for a once-over. Lots to fix but they did a great job for a fair price. Great customer service.
Fantastic people, always finds a way to work you in
Had a few issues with my alignment after I upgraded my suspension. The owner, Matt, went above and beyond to ensure to that all of my concerns were addressed. Best shop in town.
Matt and the crew are awesome! They tell it like it is and are upfront with costs, planning, and maintenance❤️
Took wifes car down for running rough, couldnt even find that passenger fuel injectors were unplugged . Told me they run a diagnostic and intake cams were in time but exhaust cams were out which is impossible on that engine .
Has always taken good care of my vehicle needs.
Hands down the best automotive repair customer service we’ve had! And on top of that, their prices are great. They got our Jeep Wrangler in same day, squeezing us in their busy schedule, and even stayed late to finish the job. Highly recommend!!
Simply awesome! Wouldnt go anywhere else. Period.
Helpful. Honest. Fast.
These guys are the best! I completely trust them with our vehicles. They will never try to do unnecessary work to your car and their prices are super reasonable. Everyone is very friendly and they get you in and out quickly. Definitely check them out!
I appreciate Platinum Automotive. Their staff, professionalism, honesty, & just their mannerisms are Beyond Exceptional! I appreciate they give it to me straight, accept my Are you sure its nothing more? 100xs, and just reassuring me they are doing everything possibly in their capabilities that Ill be safe on the road.
Best service guys anywhere
I have been going to this shop since it opened and have yet to encounter a single problem. They always go above and beyond when it comes to servicing my 2002 Ford Ranger. Great prices for oil changes, and other services are fairly priced as well. Reliable, trustworthy owner and mechanics. Would definitely recommend this place to people!
Im from out of town, but I had an issue with my vehicle that needed immediate attention. I called Platinum Auto and they got me in right away. I cant emphasize enough how courteous the staff was from my arrival to departure. They took care of the issue quickly and kept me well-informed on the repair. If youre looking for an honest repair facility, look no further.
I cannot speak highly enough about this shop. They are professional, efficient, and most of all honest. I am so appreciative of all the help they have given me.Their prices are fair and they explain everything they need to do. They don’t try to scam you for other services like other shops. I have full confidence that when they say something needs fixed, it actually needs fixed, and they will do it right the first time.It is such a comfort to know that if I have car issues or suspect I have car issues, I can take it to Platinum Auto and get honest answers and top car for my car. I cannot recommend them enough.Also, who can say no to a mechanic shop with this face? His name is Eyore.
Great experience! They got me in quick on short notice and completed the job quicker than anticipated. This was my first time using PA and they treated me like a small town regular. Plus the price was reasonable and what you would expect.
Dude with the tattoos at the counter is pretty cute
Platinum automotive is absolutely wonderful . The staff are friendly and willing to explain in detail what is being done to your vehicle. They go above and beyond to help make sure your vehicle is in top shape and that you are happy. I highly recommend this place to everyone.
Best auto-service experience Ive ever had. Matt is a knowledgeable, personable manager who does fantastic work at fair prices. I brought my Volvo in for a service and was so impressed by Matts professionalism that I had him recommend tires and purchased four new ones on the spot. Keep up the great work!
Honest, friendly people who know their business and perform in a professional manner. If you want the job done correctly and not feel as though you need a shower when you leave the place, then this is the place for your automotive repairs and service.
I was very pleased with the service I received. They were friendly, helpful, and willing to discuss what was going on with my car. I will definitely be coming back.
I work approximately 55 hours a week, With my schedule it is difficult to take my vehicle into a repair shop. These guys understand. Twice now Ive had work done on my car, And have been driven to work or had my car picked up. I will always take my vehicle to platinum automotive. They are quick theyre friendly theyre knowledgeable. And most of all reasonably priced.
Normally you cant find a mechanic who offers, high-quality, fast, and cost-effective service. Platinum Automotive achieves all three. Matt, the owner, is very personable and focused on providing high-quality customer service. This is a great small business and I plan to support them in the future.
Great service. Genuinely kind ownership. Definitely recommend
Best mechanics in town
The staff in this auto repair shop are very friendly and honest. They tell you what your car needs and dont take advantage of you like other local repair shops. Their prices are very competitive as well! My husband and I have had great experiences here every time we need our car repaired or tuned up.
Matt and the guys are top notch! Ive always received honest answers, fair pricing, and excellent work done on my vehicles. I highly recommend taking your vehicle to Platinum for professional service.
Very friendly, honest and reasonable. Its the only place I will go!
Friendly quick service, staff is personable. Great experience every time I go here! I have had other automotive repair shops try to take advantage of me by pressuring sell and scare tactics to get money.Platinum Automotive is completely honest and does not take advantage of their customers. If you want your vehicle worked on by HONEST and FAIR people, who have VERY reasonable prices, Platinum Automotive is THE BEST HANDS DOWN! This is the ONLY auto-shop I recommend in the area and the only shop I take my vehicles too.Do yourself a favor and Check out platinum automotive before going to another shop. There’s a reason why they have such a good review.
Amazing! Matt and his crew go the extra mile. They are honest and fair with their pricing and always explain exactly what you are paying for. Eyore keeps the waiting area from being boring, and will always brighten your day. They never try to pressure you into getting something done, or try to up-sell you, they just do what you ask and offer friendly professional advise.
Great owners, great staff. They are honest about what work is needed, and are priced fairly for very good quality work.
I took my daughters truck in to be repaired. They did the job quickly and reasonably priced. There were some other things wrong with the truck that we were not aware of. The owner told us about the additional problems, but didnt try to pressure us into anything. I really appreciated their honesty and help. An honest mechanic is a wonderful thing.
Platinum Automotive is definitely the place for your vehicle needs. They take the time to do what’s right. I won’t take my vehicles anywhere else. Thanks Matt and company. Keep up the great work.
Best place to have your vehicle worked on. Matt is the best, straight forward and honest. I will always take my cars to Platinum
I always thought an honest mechanic was either a figment of someones imagination or a creature that only existed in fairy tales...until NOW! These guys are amazing! When you get that sham feeling after a mechanic tells you that you need to rebuild the engine or some other costly overhaul...walk away and come here instead! They are more like car detectives...they WILL figure it out and it will be reasonable! They really take care of you here! I cant brag on these guys enough!
This is the best repair shop anywhere, period. Friendly staff, great service, fair prices. Ill never go anywhere else.
Very kind and friendly people were able to get my car in the shop in a reasonable amount of time. Highly recommend.
Wont take my cars anywhere else!!!
Very fair prices, and honest service. A great local small business.
Went to platinum very friendly and very knowledgeable went in for battery change leaving parking lot my car stop engine light came on luckly it happen as i was leaving platinum they had no problem taking the car back in and fixing the problem very goid mechanics would recommend this place to anyone who need any type of car work done also if your car will be there a long time period they will offer you a ride home and pick you up when your car ready awesome pkace
Awesome people. Friendly. Honest. They do a great job on your vehicle
Recently had my car repaired here.I was referred to them from a friend, best mechanic Ive seen n quite some time.The owner is awesome, everyone is very courteous polite and professional!I know a lot about cars bcuz I grew up on a farm and my Dad taught me Alot, however; mechanics will try to use u becuz u are a woman.Any woman that needs a good mechanic, TRUST me he is the one!!
Awesome experience time and time again. Matt has worked on my Volvo and Mazda. He compleated a presale inspection on my Mazda and took initiative to repair minor issues. On a pre purchase inspection he was able to find a discrepancy in the paint indicating an undisclosed repair. I am 100% confident in the work they do. Highly recommend
Best auto repair, great personal service and wonderful greeter Eore the black dog.
Very nice staff! Honest, trustworthy! Nice to find that.
Great service treated my 95 Dakota Right
Fast friendly low price. Best in town!
Fast, informative and priced right - Ill be back and Ill bring everyone!
Quick turnaround on my.water.pump replacement
Highly recommended. Friendly and family owned business.
Mechanics
Always honest and works well and quickly
The latest thing was my front driver side tire was wobbly to the point where the sound of the vibration would out sound my Bluetooth speaker box and it can get pretty loud, got it back today and it is just so quiet I thought there was something wrong with it lol Im not hearing the vibration sound anymore
Matt and the others at Platinum Automotive were very friendly, professional, and did a great job. I would highly recommend them.
Prices are affordable and the help is friendly and honest. My go-to for anything automotive.
Awsome customer service😛😜😝
Made an appointment for an alignment and when I got there they said their machine was broken for days but never bothered to tell me made another appointment and they did a good job .
Service was excellent!
Great service honest and dependable
Great staff, honest