Excellent service . Walked in- Welcomed by Ron with a great big smile. He was not only welcoming but was very knowledgeable on how to match my furniture with my house. With his help and excellent delivery my house is looking ready for summer!! Thank you
Wow Blake was so helpful and knowledgeable with my recent purchase from Fenton Home Furnishings, he want above and beyond to help me find what I want! I will definitely be buying more furniture from Blake. Such a stand up guy, I really appreciate all the help.
Blake was a great sales person! Our home flooded and we needed a remodel and some new furniture throughout. He was very knowledgeable and professional, we had a great experience at Fenton Home Furnishings in Lapeer thanks to Blake, ask for him!
Excellent service and knowledgeable staff. A bit pricey, but we wanted to do business locally.Recommended highly!
Purchased an adjustable bed and mattress from Ron. He is very knowledgeable on the products he sells. My wife and I are extremely happy with this purchase.
I had a great experience. My salesman, Austin, was great and helped me find exactly what I was looking for.
Go see my man Blake in sales! I just remodeled my house and decided to get new furniture! He got me a great deal!!
I couldnt be happier with my new furtinure. Ron was extremely knowledgeable, friendly, in making sure I was satisfied with purchases will be coming back.
Nice worked but very little product. Surprising given the size of the store.
WOW! We are very pleased with our new purchase of furniture! We shopped and found the perfect, high quality, Amish made in the USA, superior workmanship bedroom set. The assistant manager (Emily) was knowledgeable, polite and very helpful. She was eager to help us find the set that met our needs and taste. The manager (Ron) worked with our budget and when our new furniture was delivered, the two gentleman that set everything up were positively wonderful! Thank you Fenton Home Furnishings! We love our new room and we will see you again!
Stop, don’t go to this place, about 2 months ago we went to this store to get a new queen mattress set,the salesman was so nice at the beginning, we pay cash for our order and the day of the delivery 2 weeks after they sent the mattress ( display one) I pay for a new one. No box spring (back order) until today never get box spring. We went to the store today to get our money back for the box spring the same salesman was super super rude. I called the store many many times before this day trying to find out what happen with the box spring and never get a honest answer for that. So today they said we gave you the box spring for “free”so there’s no refund . I said that’s not true nothing it’s free in this country. So then the salesman replied I cannot help you, go away. Bye..we didn’t move nowhere, we know the law, we pay cash and we want our money back, salesman was trying to lie and lie to us. Ok finally they gave us a check that they don’t want to issue with a cancellation fee... but don’t go check people reviews. Do business somewhere else
Unique furniture, Amish stuff, very nice, the salesman go out of their way to make a sale
Honestly if I could give them no stars I would.... Talk about rude nasty people there sales lady is top dog in that category....... Save your cash and drive across town to byers furniture.... Id say that will save u money but I wouldnt know as this place refused to give me a price online or over the phone ....... Moral of the story folks...... Dont go here these people are garbage!
Only looked around for a few minutes. Cant give a good evaluation
Emily is fantastic! She spent lots of time with us helping make sure we chose something we would love. We came back literally 5 times before making our final decision and she was there every step of the way. Even though I didnt get my blue, 😉 Im sitting in comfort on beautiful furniture. Thank you Emily!
I had a great purchase experience at Fenton Home Furnishings in Lapeer. I worked with Mike Eldridge who made me feel like I had his undivided attention even though there were several other guests he was helping. I knew what I was looking for, so he pointed me in the right direction and made the purchase process quick & easy, even when I called the next morning with a slight revision to the order.
Had issues with the manager and our bed.. other employees were awesome and helpful. Did end up getting free delivery given the issues we had
Absolutely the most accommodating staff in the free world. Mike Elderidge, you sir, deserve an outstanding achievement award for being the most helpful and polite salesman we have ever met! Totally enjoyed the relaxed and no-push approach you have, along with your knowledge and willingness to help us find what was just right. Thank you so much, well be back soon!
Great stuff good quality.
Mike was a phenomenal salesman with a great personality. Very satisfied with our choice of coming to Fenton Home Furnishings and with our bed we purchased. We Will continue future purchases with Fenton because of Mike.
Do not recommend this company at all! Would rather give zero stars but thats not an option. They took advantage of my mother who had just suffered a horrible house fire. Up-priced a desk over $940! My mom called very excited and was ready to buy her entire house of furniture from them. She wanted to show me what it looked like and measure the space where she wanted it set up. That’s when I found the desk on their site in frankenmuth for $949 cheaper we called and told them to cancel the order! They assured us it was just a computer error and said they would immediately refund the $949. Desk was delivered and setup 2 days later. She waits the month and gets her credit card statement and there was no refund! So she gets out her receipt and whoever did the refund screwed up a 6 for an 8 on her credit card numbers. She drives back to the store and they assure her they will take care of it. They call a day later and say we called your credit card company and it was credited to your account. So she calls her credit card and they say no mam just the original charge is on there no refund your statement is correct. She calls back and they say it’s an issue with your credit card not ours have a good day!They lost at least a hundred thousand dollars worth of furniture from this sale! Plus I will scream from the rooftops to anyone I know to buyer beware! Awful service to take advantage of a senior citizen, especially one who lost her 5 generation home and all her belongings.
Nice showroom, beautiful furniture! Despite my indecisiveness and the fact that it became past closing time, Mike was patient and happy to help. Looking very forward to our new furniture!
We went in to look at options for purchasing a dining room table/chairs set. Michael Eldridge was very patient and helped us make the right choice. We are very happy with our decision. We highly recommend him.
Friendly people who bend over backwards to help you find what you need & I did.
Highly recommend the place. And my salesman Michael. Good deals and I believe hes honest and has high morals. He works out of the Lapeer store.
The overall experience was great, very happy with price and bed. Delivery was on time, i did have to call to get a firm date on delivery. They said mid week at the store and while on the phone they were saying end week but everything worked out and was delivered on expected date.Great store manager his name is Ron, shout out to Ron! Worked very hard at getting us a nice bed at a great price. Will buy next bed there! Thanks again Ron!
Bought a mattress set from their pay $2000 because I have back problems and they don’t warrantee it because my wife spilled some chocolate on the bed left is not a circle stain they said they can’t send the mattress back with the mattress is not built right it’s broken down on the left side I said that small’s thing they can’t do anything about it they will not stand by their products it’s a shame that a company this big doesn’t care about their customers
Clean and organized with friendly staff. We were looking for idea for near future purchase and the staff did not hound us or pressure us to buy something right away. Most likely we will be back when we finalize our shopping plan.Price may be higher than what one would expect from similar furniture at department stores but those furniture are solidly built and should last for many years, not a few years like Walmart stuff.
Kara was Excellent, she assisted us in every step of our purchasing process. She came into our home, look at our Living Room, listen to our ideas to what we wanted to do, took measurements and had a complete understanding . When we came into store for our review, she provided us with drawings of various options. The store provided us with a wide variety of quality furniture to choose from. Kara, assisted us with selection of style, materials, colors and furniture companies. At no point did she every push us. Our selection process took many paths until we reached the perfect furniture combination. We walked away knowing that Kara, my Wife and I had made a good knowledgeable buying decision on our living room furniture. We look forward to the delivery of our new furniture. Going forward, we will always purchase furniture from Kara and Fenton Home Furnishing.
They spend a lot of time with us explained everything we asked about. Didnt pressure us too buy right then. We have bought from them in past were treated good that why we went back
Fenton Furnishings provides great selection and exceptional customer service. We have been shopping for furniture for 6 months and have not found anyone that offers more Flexsteel variety then this one. Their interior designer, Kara, is wonderful to work with. She was very patient with us as we poured through the hundreds of options they offered. They even price matched another store. Thank you Fenton Furnishings!
We love your store! Exceptional quality of products and exceptional staff! Kara is absolutely amazing! A great addition to the already friendly staff!! Thanks for great service!
Sales people are friendly, store is lovely. I could go crazy buying everything I liked...but sticker shock. Staff has flexsteel to and much cheaper.
I have been a customer at this fine furniture establishment since 2001. I love all my unique pieces but be weary of special orders and their small print.
I HIGHLY recommend Fenton Home Furnishings. I worked with Ron in the Lapeer store. He was fun, knowledgeable, patient and approachable. He will definitely have my repeat business.
Kara Im Lapeer is awesome. Very knowledgeable and patient. I will be coming back to see her soon when I make a purchase.
Working with Justine was awesome. She made the decision making easy and painless! Go see her for your decorating needs.
Very nicely greeted by the employee. Delivered the information well. Excellent work. Had what we wanted. Thanks
Best furniture store i have ever visited, people are friendly and informative and their prices are better then any other store i have visited.
BEWARE! I started a puchase of 2 flexsteel chairs on sept 1, 2018 when i was told 6-8 weeks was the anticipated arrival time. It actually took 15 weeks to arrive. Upon delivery i discovered that the arm rest on one of the chairs was crooked. After multiple contacts with fenton they sent a repair tech to my house to assess and he agreed it was constructed improperly and even commented that a replacement, not a repair would be the correct thing to do. While doing this repair i discovered from the labels buried on the bottom of the chair that flexsteel products are made in MEXICO, despite how FHF touted them as a great American made quality company. He then had to report his findings to fenton home furnishings (FHF). Again after multiple contacts they picked it up, repaired and returned. Upon inspection it was still apparent the chair was not constructed properly and had also had further damage either from the repair or transport. When this info was reported to FHF they now will not respond to my requests for post sales support. They bent over backwards to get the sale but did not provide satisfactory post sales support and refuse to respond to requests to make this right.
Ron was very helpful and prompt to greet us when we entered your store. We love shopping here because we now the quality is the best and our furniture will last.
Great experience..Had a ball with Ron..Bought the sofa andchair that I loved at first sight.. Thanks Ron..Great salesman..
Very happy with the service @ the Lapeer store all due to Kara our sales lady .We had been in your Frankenmuth & Fenton store and didnt connect until Kara . Kara had all the correct answers about the dining set we purchased very thorough plus perky & friendly
I had a very good experience sales rep that Id recommend to my friends ( Kara Robertson) she knows that sale and I love your store.
Good sturdy oak
Ron is a great guy showed us everything we wanted to see explained everything in detail ansewed all questions we give him 5 stars 😀
Ron was a great help, he went through many mattresses with me until I found the perfect one that fit my every need!
Excellent shopping experience! Ron was very helpful and very knowledgable about the furniture.
My husband and I bought a beautiful dining room table with the help of Ron!!
Ron was very helpful with helping us make a big decision in furniture.
Best experience ever,,i bought a really nice sofa,quality is awsome.staff is great..made in USA..thx for,all your help.
Expensive, but really cool stuff. Mom needs 2 chairs and a couch. I just need a bed, and Im pretty much sold on Tempurpedic. (any comments for or against?).
Met with Kara. Very knowledgeable. She is great.
Justine from Lapeer was very friendly, knowledgeable & extremely helpful with my selection.
Emily was very helpful 😊
Fenton Home Furnishings Is Awesome The Best Qualityand Great Service
Experience was very good and Kara was great
Wonderful store and people!
Nice stuff here.
Knowledgeable, pleasant, dressed professional, great experience
Justine was most helpful.
Very friendly and helpful
Damaged my house and refused to fix it.
Wonderful