Great customer service! Nancy Tran was able to answer all of my questions and concerns and went the extra mile to make sure I was making a comfortable/safe purchase. I am extremely happy in my new car at an unbelievable price. Thank you so much Nancy and Potomac Auto for being so great with this process!
Just recently bought a car from this dealership for my girlfriend and it was great! Jason and his team were super easy to work with and made the whole process super easy, they’re extremely accommodating and were able to get me a vehicle with a monthly payment that’s super affordable! Not to mention it’s a great car!
After the experiences I’ve had with other dealerships in the past, it was extremely refreshing to have had the unforgettable experience Potomac Auto gave me! They were assertive, undoubtedly genuine, and very helpful in finding the car I wanted at an AMAZING price! Such an easy, fun and all around happy experience for me! If you’re in need of a car you must go to them! I promise you won’t leave without a smile on your face.
Good local used car dealer. Bought my first car from here. Jay was really cool and laid back, no hassles and fairly straightforward. Got a killer deal on a Hyundai that still drives fine to this day!
My boyfriend and I purchased my vehicle from here. We found this dealership using the TrueCar site, whos partnered with my insurance company. I originally chose them because they had a pretty good selection of cars for great prices. No hidden fees, the price was established and transparent at the beginning of the process. Overall, I am pretty happy with the outcome, I purchased a 2013 Hyundai Accent for a great price. I originally spoke with Dave upon arriving, he was a pretty relaxed guy. A few days after agreeing t purchase, my car was ready for pick up. I, then met with Jason, who was professional and handled the paperwork fairly quick. Would recommend to a friend/family!
Recently got my car from here and Nancy and Jason were beyond professional and helpful when getting me into the car I wanted. Nancy took it to get MD inspected and followed up with consistent updates, and Jason made financing the easiest process out of every dealer I went through to get rates on loans.
I bought a car in Potomac Auto and I brought an experience that it is a good service it’s a small dealer but a perfect service.I bought a Volkswagen Passat I did the inspection service and they gave me four new wheels and Potomac Auto offered me a ride they are very effective. The person that attended me name is Nancy thank you for your kindness. I recommend buying cars off of Potomac Auto.
I had been searching for months for a vehicle. I went to one dealership after another. Always left unsatisfied and car less. I even tried private owners trying to sell cars with overly high mileage with a lot of mechanical issues. Finally, my search ended when I found POTOMAC AUTO! What a wonderful experience. I was approached by Jason, who was very open to my situation. I told him exactly what I was looking for and he found it. Two days later, I was driving away in a low mileage vehicle, no mechanical issues, fabulous exterior and interior condition. I am extremely grateful for Jasons understanding, hard work, and overall customer service. If you need a car, Jason is your Go-To-Guy at Potomac Auto!!
I had my heart set on a Jeep Grand Cherokee and someone to check with Jason at Potomac Auto and I’m glad I did. It was used of course, but it really condition. If you’re looking for a good deal, Jason at Potomac Auto is someone you should call.
My experience was wonderful Nancy and Jason treated me like a first class customer. The went the extra mile and made sure my car was 100 percent before it left the lot . Excellent car dealership.Samuel Sherron
Very professional, very understanding and reasonably priced autos. Nancy is very nice and straightforward. Would highly recommend depending on your needs.
**OIL FIRE HAZARD A WEEK AFTER PURCHASE**I purchased a 2013 Hyundai Sonata from Jay mid-January.Since then Ive had 7 major repairs done. The most dangerous = valve cover leaking oil onto the exhaust manifold which means ENGINE OIL FIRE. Bottles worth of oil has spilled, which could cause a fire. Called Jay & was told this is “completely normal; oil leaks from all the time in cars. Excess just means there was too much oil put in there; once it levels off it’s fine & this has nothing to do with MD inspection). When I questioned him about that cause that’s the stupidest thing I’ve ever heard in my life, he just repeated over and over “well look man I’m not a mechanic.”In a call that I have recorded, I let Jay know the side airbags don’t deploy, the safety belt pretensioner is broken, short block of engine needed replacement, & most importantly there is oil leaking from the ENGINE onto the EXHAUST MANIFOLD. I was told MD doesn’t check any of that(safety belt, airbags, engine, exhaust system)...ACCORDING TO JAY. The “inspection doesn’t check for airbags, the engine, the valve gasket. Nothing is checked apparently. Please avoid this place & dont make the same mistake I did.Also, its been almost 2 months & I still do not have the permanent MD tags I paid for. All the cars on the lot are worthless & this business is completely fraudulent. Dont buy cause of the low prices add 1,000 - 3,000 to the price.
Just bought my car from here and David has been nothing but helpful, is very communicative about the process of buying the car and keeps your up to date on the status of the car you are wishing to purchase
I would recommend Potomac Auto to anyone who’s looking for a great, reliable car, at an affordable price!! Customer service was hands down best! Jason made my daughter’s car buying experience super smooth and was very prompt getting back to us with questions we had before we decided on the car she ended up purchasing! I have another daughter who will soon be ready to purchase a car and we will absolutely be returning here for her purchase as well.
I got my car a couple of months ago through their credit acceptance program . my car is great so far And prefect for me and my daughter . Jason was very helpful with any questions or concerns I have had even when I needed a mechanic for a small situation he got me help ASAP
Great vehicle. Great experience. Great price. Sanjay (& every other staff member) constantly displayed respect, knowledge and professionalism. I made plans to visit 3 dealerships on the day of my purchase (visiting Potomac Auto Sales first), but never made it to the other dealers. I will definitely purchase vehicles from this group in the future.
Came the first time to check them out, the second time to test drive (which was a very quick, and accessible procedure), and the third time to purchase. Very happy with my vehicle and the customer service. Jason did a great job helping me with pricing, and Jay Chu got my paper work taken care of and out the door. I had a great car buying experience here. Thank you all.
My mom convinced me to drop by and see a car at Potomac Auto after a long and tiring day of car shopping, and I’ll admit I wasn’t in the best mood when I arrived. Well, not only did I find a good car in my (admittedly very frugal) price range, I really appreciated the culture of this dealership. Everything was no-nonsense and the reasoning behind their policies and business practices were clearly explained. Jason, the dealer I worked with, was polite and helpful. My budget was respected here—no one pressured me to look at more expensive cars—and there was a sense of urgency in getting the car ready to get off the lot once I’d decided to buy it. (I especially appreciated this as I was on a quickly narrowing timeline.) They quickly got the car through Maryland state inspection, taking care of everything that needed to be replaced (not much—the car was in pretty good condition). My siblings will need their own cars within the next few years, and I know my mom wants them to check out cars at this dealership. I’d certainly recommend it to anyone looking for used cars on a budget.
I had a great car buying experience at Potomac Auto. Jason was able to help me get the car that I wanted and made the process as smooth as can be. Highly recommended.
Unexpectedly, my old Nissan Altima breaks down on the side of road and the transmission is completely gone. I tow my car back to my house and try to figure out what I’m going to do next. Through someone, I knew of Jason at Potomac Auto Solutions. I was skeptical at first because car dealerships can be intimidating and are likely to take advantage of people. I called Jason and explained the situation.Jason immediately helped me to get set up with a car. I sent him my financial limit and he worked with me to figure out which car would best fit me and my lifestyle. Jason and Potomac Auto Solutions as a whole really worked with me through the process. On the day, I got my car, the gentlemen (I’m sorry I forget his name) at the front desk was really nice and made the paperwork simple, easy and fast. I bought a 2015 Volkswagen Jetta and it’s been amazing. I’ve been driving it for at least 2 months and there have been No issues! Amazing business and I highly recommend Potomac Auto Solutions for your next car purchase!
I am loving my new car thanks Jason Daniel at Potomac Auto Solutions for making the process painless which is the most important thing for me when I walk into any dealership highly recommended thank you 😊
Fast, quick experience. Purchased a 2012 Dodge Charger. Jason was extremely helpful. Highly recommend this place.
My truck died so we needed a car. My husband and I came here to look at a car we were interested in; we ended up leaving with it that day. I have to say this was so much better than my last dealership experience. Sanjay was great; he was so personable and friendly. Every time I talked to him was wonderful. I am happy with our choice of going there. I would recommend them.
Long story short: if you are looking for a well-priced, well-used car, this is a great place to get one.Long story long:Took my 20 year old out for her first car buying experience. She had been searching on used car sites and had gotten a fairly unrealistic view of what she could get for her money. No amount of my telling her people sell their car when the repair bill is greater than the car is worth was sticking and I was worried...We started the day at the dealerships, driving new and certified used vehicles. She was definitely not convinced she should spend the extra money for something guaranteed, so I took a new tactic... I figured Id *scare* her with a true used car dealership experience.MOM GOT SCHOOLED! Not only was Potomac Auto very clean and friendly, but they are obviously good at picking cars at auction, too. Minor issues and high mileage, yes. Our test drives felt mechanically sound if a bit rough on the edges. I was keeping her in practical rides with good service histories and then she saw it....A stunning little German ride in blue. Low miles for its age... Priced well, too. She convinced me that was all she wanted - I kept telling her she needed to save at least the purchase price for repairs... she didnt believe me, of course, but agreed anyway.After my last car purchase that took 4 hours, I set aside a morning for us to go buy the car. It took 20 minutes, maybe. Very fast, still very friendly.Jason was our sales guy and he talks with passion about the used car business and finding gems at auction. I felt like I could take him a custom request and hed work with me to find what I wanted out of the auction lists and try to get it.Its been a month now, and she reached out to Jason over an issue and he was extremely responsive and helpful, willing to go an extra mile to make sure she is happy with her purchase.Which she totally is. Im still waiting for my I told you so, but its not all that bad being wrong once in a while! Thank you, Potomac Auto :)
Fantastic, my credit was so bad I didnt think anyone would help me, I also apparently had some mistake one my income, but some how these guys worked their magic and to my surprise, they called me in a week to pick up my car
This place is the worst bought a car here they dont honot or stand by anything they say worst car buying experience ever. Dont waste your money or your time go to a reputable dealer that stands behind the product they are selling. They took my car for 5 days saying they were having it repaired only to be told they couldnt fix it. Then asked to speak to the owner is a mystery person and you can only go through Jay who agreed to fix something wrong with my locks.Which they ended up not fixing because now it is electrical and will costs them more money so they wont cover it. Please be ware these people are super shady I would never recommend them to anyone or ever buy another car from them.
Great experience great deal, if you looking for a 2nd chance or a real quick bounce back to get back on the road this is the place to be at 💯
Wonderful customer service ! And I look forward to doing more business with them in the future.
Thanks to Jason & Potomac Autos I now know what NOT to do when buying a car. Less than 2 years later and I’m purchasing a new vehicle after the transmission on a 50k car went out! Most professions believe it was already going out when sold to me! Now I’m here looking for a new car with a loan balance I’m not even halfway into the terms of contract. Will never have my business again, all around sketchy transaction thinking back on it. Took advantage of my desperate need for a car at the time and me being a first time buyer. Save yourself the trouble I’m sure most of the vehicles here are not of quality.
Jason was the one who sold me my Car, he made it fast easy simple and affordable !!! He was very patient and kept me very aware and if I didn’t know something he made sure he explained it to me . My car runs great and I’m very satisfied with my purchase OOOH I almost forgot he has realllly good snacks in his office & he’s cute so ladies get down there and get you a car from Jason
Jay was an awesome help when it came to purchasing a car! He is definitely someone I recommend talking to when you stop by. Thanks so much Jay!
My sister had a terrible experience with Potomac Auto Dealership. While they were selling the 2006 VW car at the asking price of $6,495.00 and after the dealership cost of amounting to $7,500.00, Jason did not tell my sister the truth. He did hide some of the information and eventually the car cost together with the loan and interest went up to $21,000.00. Unfortunately he did not disclose this info to the buyer due to my sisters English problem. She had put down $2,500.00 up front.When she realized that she was falsely misrepresented, she returned the car to Jason but Jason refused to receive the car. Eventually she dropped the car to Potomac and now her credit is in the mess. Jason has not even returned the $2,500.00 back.You have to be careful with the dealership of Potomac like as they can mess your car shopping experience.
I went there few months ago to check a 2016 Toyota Camry which was posted online for a really attractive price, but when I arrived there the car needed a battery and it didnt work till they used a battery jump starter. Then one of the tires was flat so they needed to fill it with air.When the I started the car the engine light was on and when they checked the error code it was something related to the gas tank which could be a small thing and could be also a major one.The guy who works there (I dont remember his name) but he was a Filipino was really helpful, patient and kind.I told him that I would love to buy this car if they had everything fixed before I came even for a higher price but its really disappointing when you go to buy something seeking some peace of mind and you find it stressful to own.Hopefully they change their sales strategies.
Jay and Jason were pleasant and knowledgeable about the vehicle I purchased and speedy with getting the car inspected and ready for me. Definitely would recommend them to friends and family.
Just picked up a Toyota corrola at a really good price. They have a nice selection of cars on the lot and the sales guys were really helpful and professional. Dont take my word for it and go checkout the lot for yourself.
Jason was wonderful to work with, I bought a Ford Edge from him! I gave four stars because when I called to talk about the vehicle they wouldnt answer the phone very well.
I just love my 2016 Nissan Altima car. Jay thank you so much for your services. We will be back for my daugther truck.
Worked with Jay, he was very straightforward about the whole process, didnt try to sell me any bs, just let me drive the car and told me what they could do on the price. Would definitely recommend Potomac Auto, its not the prettiest car lot, but its a very easy and honest car buying process.
I had a great experience with Jason at Potomac Auto. I got a used Corolla which they had state inspected for me and even replaced the battery. I would highly recommend Potomac Auto to anybody looking for a starter car, they have a good selection and very competitive prices.
Cars sold are faulty. Once you buy it then issues arise and sellers are unwilling to work with a warranty or other means to help you fix issues. Definitely will never buy here again even if desperate
Dave is good sell men my 2013 Malibu runs great any question or problem i have dave help me with
Its ok 6 months later finally get my title
Jason in sales was very professional explained everything to me and made my car purchasing experience very comfortable..
So far so good as far as my vehicle goes! Jay helped me and the after getting into a car accident it was refreshing to not have a stressful experience. I would reccomend
I liked my sales person, his name is Jay. I will be telling everyone about POTOMAC AUTO. I LUV MY CAR!!!
Overall Not Bad Place To Buy A Used Car For A Good Price. Jay was helpful in the purchase of a 2015 Kia Optima Just About two weeks ago.
Recently bought my 2005 Nissan Maxima from there for such a reasonable price. Car was in excellent condition and the price was unbeatable. Greattttt customer service and were very welcoming.
APPLIED for financing through Credit Acceptance got APPROVED, Salesman still said I wasnt approved ( Even After I called Credit Acceptance and got my Approval number) Beware of Identity Theft Im on high Alert!! The car I was trying to get was only 7,000 they applied for a 19,000$ loan BEWARE, CALL AND VERIFY WITH LOAN COMPANY BEFORE ANY STEPS ARE TAKEN !!!
The place looks like an auto yard, but isnt. The gentleman Jay, that hosted me was very helpful but I didnt buy a car here after all.
One of the best experiences I have had purchasing a used car ever, the customer Service was amazing, and I am very pleased with the vehicle. I would highly recommend Potomac Auto and I would definitely go back again in the future.
Refused to recognize my car had a transmission problem. The problem occurred 3 days after I purchased the vehicle. They would not honor or stand by there 30 day drivetrain warranty! They are a shady bunch of foreigners!!!
Sanjay made my car buying experience so easy and fun! I went in with the car I wanted in mind and he had me in and out the next day! I wish I could give Potomic Auto 100,000 stars. 10/10 would recommend.
Great service, fair practices Jay and Jason looked out.
Amazing experience! I thank everyone that helped me find the perfect car.
Purchased a used car here. Great service. Amanda was awesome.
Worst car buying experience ever! Dealer does not honer 30 day warranty on vehicle that was initially proposed. Stay away from this scam artist!
Excelent services made the whole deal ease for me .i will recomend it to everyone excelente customer services
Worst car experience ever. was sold a lemon. transmission went out 35 days into buying the vehicle. I called them and they did not car. took 3 weeks to get my title. DO NOT BUY FROM HERE.
I really needed a good vehicle and service was awesome. They offered some deals and will be picking up my vehicle soon.
This place sold my sister a faulty car from day one. They have refused to reimburse her the money, fixed the car or anything. This is the worst place to get a car from, at this point we would have to sue this place and shut them down because they have also ripped off other customers as well.
Great customer service!!! Great price on great cars!!!
The place is a junk yard, not a used car lot. I called and asked about a truck they advertise and was told it was clean and ready to go but when I arrive it was damaged, paint pealing, and had two flat tires. Needless to say I went elsewhere.
Salesman is a good guy.
After talking to one of the dealers over the phone, I drove 2 hours to get here and they tell me that the car Im looking for isnt here, stating Im sorry the inventory list didnt update I thought we had it
Very bad service nor husband bought a car they delivered it very dirty without a folder the key does not work the control did not change the battery and delivered the car without gas the car is good but very dirty and they do not answer when you want to make a claim
Sketchy to say the least