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Valley Glass - Layton
123 N Cross St, Layton, UT 84041, United States
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Valley Glass - Layton

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Ta
Review №1

I am so happy with the work that Nate and Mike did. We just replaced our Kitchen window and they did a fantastic job. They showed up right on time and did the whole install quickly. We really appreciate how well they cleaned up after themselves as well. I could not recommend them enough! Hurry and call and make sure Nate and Mike do the job. You wont be disappointed!

Ro
Review №2

I had my windshield replaced this morning, looks like they did a great job. The free rock chip add-on is very generous.But I have to say that they were the only glass company to give me a quote that included both labor and tax. This is a very respectful thing to do. So if they were looking to keep my business for the future, mission accomplished.

Da
Review №3

Carson and Joe were very professional. They worked so efficiently, I was surprised at how fast they swapped out my cracked windshield. Well worth the little extra it cost to have them come to my house. I self payed, and I feel it was more than a fair price. Id recommend these guys, especially working with Carson and Joe. They were great!

Ra
Review №4

Glad I chose Valley Glass over Safelite. Came here to get a windshield replaced through insurance with sensors calibrated as well. Customer service was very friendly and professional. They do everything glass here. Awesome local business!!I highly recommend and will return in the future if needed.

Cr
Review №5

Professional, prompt, respectful. Its very nice to see young gentleman that have good work ethic while going to a business. Andrew was amazing and helped me with all of my troubles. Our family will definitely be recommending this company.

Mi
Review №6

I have had a windshield replaced on one vehicle and rock chips repaired on another at Valley Glass. They do excellent work for a competitive price. They are fast and friendly. Zero complaints.

Li
Review №7

Prompt service. Quality great. Will cut glass to any size. Will come back again.

An
Review №8

Excellent, friendly, affordable, and quick same day service! Had a custom mirror cut, they were able to help us right away and saved us a ton!

Sh
Review №9

I walked in with no appointment and Jordan was extremely friendly and helpful. I got to wait in an air conditioned office while they filled my rock chip. A big difference from waiting in the sun at the gas station repair I usually go to. I highly recommend coming here!

Ga
Review №10

Chad & Andrew were great. They did our mirrors for the 2 basement bathrooms. Worked with Dustin on pricing as well and felt he was fair with the bid. I would recommend this company for sure.

Da
Review №11

Price was the best out of multiple quotes. Communication was excellent. Installation was on time and they were able to fix a window that had come loose. It was not on their schedule and they took the time to take care of it. Thanks. Chad and Lee

Br
Review №12

Replaced a ford transit van windshield. They did a great job especially since the windshield is so big. They were able to get the replacement done quickly for me.

Fr
Review №13

Excellent Service. We called noon one day and within 24 hours Valley Glass was installing our new windshield. Phone receptionist was very helpful in setting up the replalcement prosess, The two young men who replaced the windshield were very professional, quick service, and a clean job. We are very happy with our choice of Valley Glass. Please Post

M
Review №14

Simply the best. Look no further. They are superior to anyone around. I will do business with them again.

Ka
Review №15

I would definitely use them again! We had a broken window and I called for an estimate on how much it would be. Someone came out in the next couple days. He was very friendly and happy to answer my questions. We had to wait 3 weeks for the glass but thats because it was a custom size. When our glass was ready, Chad and Drew came and installed the new window within 30 minutes! Very quick and we are very happy 😁

Ja
Review №16

This team is fantastic at the Layton office. Friendly management and they had my rock chip taken care of in 10 min. I didnt even have an appointment, just walked in and they immediately fit me in and took care of it.

Br
Review №17

Great prices and amazing service. In and out in no time. Much better than the franchise shops. Thanks!

M
Review №18

My family has dealt with these guys for years. Once known as Davis County Glass. Theyre good people.

Br
Review №19

Valley has ALWAYS treated us promptly, with respect. Kindly, and most importantly with EXCELLENT quality…

Tr
Review №20

Valley Glass did a good job fixing the window on our car last Thursday. Staff were friendly and the window replacement went quickly. It has been a few days and we have had no problems, so I assumed the install was done correctly. The new window is amazing, its like driving a new car. The best part about the whole experience was that they did the window for about $100 less than the other bid we got for the window job. To top that they said they would replace rock chips for free as long as I own the car. I used to go to techniglass in Clearfield however I went to get a rock chip repaired a couple months back and they refused to honor my lifetime repair because they were aquired be Safelite the signage inside and out was still techniglass. I ended up spending close to the cost of this new windshield to repair three chips. Fast forward to last week I went to get a bid and the signage was changed and they bid $100 over Valley Glass and no free rock chip repair. Thanks Valley Glass, I will be back.

Gr
Review №21

Very professional and great to work with. Got my truck in the next day to get fixed. Showed up and they immediately starting working on it. Will definitely come here again.

je
Review №22

I would highly recommend this place. They were professional, friendly, and the service was great. They were able to replace and calibrate my windshield within a few hours.

Na
Review №23

June 29th updated review: They took care of the repair like they said they would! As far as the window replacement goes… they did a great job and they repaired the damage that was done to my Jeep. Took a little longer than I wanted but it’s taken care of and that’s all that matters!Previous review: I’ll be coming back to update my review based on how they handle my situation. I was going to have Safelite come to my house to repair my cracked passenger side window but my insurance agent talked me into going to Valley Glass because she refers a lot of people to them. Shortly after they took my Jeep back, the gentleman I was working with came up to me and said, “Nate… there was an accident in our shop and unfortunately your Jeep was damaged. We are going to get the window replaced and then we can go out together and assess the damage. I’m so sorry….” Window got replaced and sure enough there was a nice dent on my Jeep.Having owned a business myself I understand that things happen… mistakes happen and people aren’t perfect. They made a mistake… there’s a debt in my Jeep but all I care about is what they’re going to do to fix it and make it right. He let me know that their insurance person is in St George this weekend and will be reaching out to me the beginning of next week so that we can get this fixed. He didn’t have me oat for the replaced window yet and personally I don’t think I should have to with what happened but I’ll leave that up to them. Dealing with insurance is ALWAYS a nightmare so I’m interested to see how painless or painful getting this fixed is going to be and after everything is fixed and taken care of then I’ll come back to update my review. It’s times like this that you get to see how much a business truly does value their customers and if they make a mistake what they’re going to do to make things right.

Br
Review №24

A great place. Great work and customer service. I would highly recommend

Pe
Review №25

I ordered a sliding screen, windows and window screens. They were well done and done quickly.

Jo
Review №26

I have has Valley Glass repair several of my cars windshields, install home window screens and do glass cutting. Every time the service is very professional, and the people are great to work with. I will go back, as Ive already done it 4+ times

Am
Review №27

Everyone is very kind and nice. They did a great job on my windshield. Great price!!! Highly reccomend!!!

Ad
Review №28

I just had Jess come my home for a quote on a window replacement. He was very professional and I think he was a 5 star rating.

Br
Review №29

Andrew was super professional and fast and communicative . New window is perfect - they’ve also repaired all my screens! Highly recommend this company!!

Sh
Review №30

Quick repair of my windshield. Great friendly service. Great cost. Thank you so very much. Definitely will back.

Gr
Review №31

Super quick very responsive. I would recommend anyone that needs a windshield chip repair to go to valley glass.

De
Review №32

Great fast service and great prices.

Ju
Review №33

Really a professional staff, fast service, nice place to find all kind of glass

Ya
Review №34

Joe and Carson very professional. Highly recommend this valley glass

Ch
Review №35

Professional and responsive customer service from a great team. They were able to take care of my project quickly and affordable.

Ta
Review №36

I walked in to get a piece of glass for my curio and the bus man saw the glass in my hand and said it would be $5.00 then he realized I needed a bigger size than what was in my hands and he still honored the $5.00 he quoted me, it was awesome, I will definitely come back

BE
Review №37

We came in to use our wasatch savings 2020 to 2021 $10 off for a chip that started growing. It was so tiny that they did not charge us. We were able to get right in early in the morning. Their lobby is open and so clean. The location has easy access from Main and Gentile.

Na
Review №38

Rock chip repairWent to safelight they wanted $180 to fix a rock chip.Valley glass has my business for life.

Br
Review №39

Got the windshield and rear window in my truck replaced. Fast work looks great. And even worked with me on the Insurance deductible.

Na
Review №40

Had a great experience with Valley Glass. Easy to set up appts and was quickly done. Very happy with this company

Cu
Review №41

Very fast and professional got there early and they got right right on the replacement and the price was right on with others will use them again highly recommend

Ai
Review №42

Everyone here is great! Our windshields were taken care of in a very timely manner and the work was done well.

Ji
Review №43

Fast fulfillment and great prices. They helped me replace a shattered mirror and I cant be happier.

Li
Review №44

Quick Service. Preferred provider with Allstate insurance

Li
Review №45

I went to Valley Glass in Layton a few weeks ago to have a windshield chip repaired. The service was so fast. I was in and out of there in less than 10 minutes. My husband had a chip in his truck windshield, so I ran home and brought that one in to be repaired as well. The chips were almost completely undetectable afterwards. A genuinely great experience.

Te
Review №46

Very good customer service. Found another chip I had missed on the windshield and repaired that one also. Cynn, the lady I dealt with, also answered my questions about replacing the windshield in the future if we need to. My wife and I have had glass repairs done in the past and will continue to have them done there.

Dr
Review №47

I would give less than 1 star if possible. Don’t let them replace your windshield. August 26 a Windshield is installed crooked, sticks out on upper Left side, doesn’t cover the trim on the R side. I thought they had scratched the paint in 2 places. I called and got an after hours service saying a manager would be texted and would call me. Danica didn’t call. Went back next morning and Dustin tells me it’s urethane on the paint, but doesn’t remove it. Wants 2 weeks to let urethane cure to replace the windshield “with a higher quality one”??? So they used a poor quality windshield the first time? I stood there as a Replacement was scheduled for September 9 at 8am. I arrive and they’re having a meeting. While removing items from my car Dustin comes out to meet me and says he has bad news. Glass is backordered until September 28. But nobody bothered to call me? Wasting my time for the second time, he still offers no apology. I ask what kind of operation he’s running. Again no apology other than they’ll get me on the schedule end of September after the back order. But then the next day I’m called saying glass is in and ready to schedule. Really? So did they even order replacement “upgraded glass for the 9th” or forget? Did they forget to schedule me? Did they not have installers there that day? Dustin won’t say. He simply said they never know when a supplier will have glass. He blames a crooked install on bad glass. And still never offered an apology when I asked if he was really being honest with me about forgetting to order glass or have installers there or even bothering to call before I waste 2 trips to the store. Don’t use Valley Glass Layton.**Update: the business response was written by somebody outside the store and completely unfamiliar with what actually happened. I didn’t bring issues to your attention until the next day? I called same day at 5:30pm, as I had arranged to pick the car up at that time. Your “after hours service” said they would text Danica, who never called me about the damage to the paint after your poor quality install. After receiving no call I returned first thing the next day, not wanting to leave the car sitting outside overnight. Dustin acknowledges the crooked installation and leftover urethane in the paint in 2 places. This isn’t about glass quality. It’s about installation quality and very poor customer service. 3 trips to have a windshield installed properly & 3 trips to have urethane removed from the paint is unacceptable.

De
Review №48

Very professional, polite and helpful. Dustin and office staff were all great to work with.

Ra
Review №49

Just had a glass door replaced. They did great work and gave me a very fair price. Danika gave wonderful customer service! Highly recommend.Randy O

Ho
Review №50

Great place, came to fix a rock chip and replaced my sisters windshield. Friendly staff and really cooperative in helping me and getting the best deal!

S
Review №51

Im over 50 in age, so Ive had a few windshields replaced. This is by far the BEST experience Ive ever had. Carson and his awesome partner came to my home and had me a my cracked windshield replaced in about 30 minutes. Then Carson helped me solve another issue on my wifes car from another company replacing her windshield last year and they broke off all the clips in her windshield side trim. Carson put me with Kylee at Valley Glass on the spot and she ordered me a new trim for my wifes car for under $18. Wow, thanks Valley Glass and especially Carson and Kylee (I hope I spelled this close to correct). These guys are the best!!!

Co
Review №52

I got a windshield replacement on my f150 and it was by far the least expensive option. The waiting areas in the office was nice and the staff is friendly and helpful. Would recommended!

Ma
Review №53

Great service and really fast

Sa
Review №54

Great prices and super helpful service. Recomend to everyone!

MI
Review №55

They were very quick, polite, and thorough, same day they came out and measured. The longest wait time was after ordering the windows panes since what I needed was not a standard size it was 6 to 10 days. They got me right in on the schedule and came and changed all three of them out in about an hour. I will definitely be recommending them in the future.

Pu
Review №56

These people are great!! From Ann and Robin in sales, to Danica who is the office manager. Highly recommend them for your glass needs.

Br
Review №57

Quick repair. Great working with State Farm for claim.

Wh
Review №58

I love these guys. They are helpful and efficient. Ive had rock chips and a full windshield replacement. Both were done faster than expected.

Ke
Review №59

They to great car if me and did it fast!

Rx
Review №60

Wow! How impressive! Cynn took my call, answered my questions and set an appointment.The next day when I arrived I was even more impressed with the rapid and professional team work - to get my car in and out. It was clean and the work was perfect!Thank you, Cynn and TeamWhile I dont wish a shattered windshield on anyone else, I certainly know where to send them ...

Ân
Review №61

I stopped by to get a windshield rock chip repaired, without an appointment. The employees were friendly and accommodating. They had the rock chip repaired in less than 10 minutes, filed the insurance claim and gave me a free can of glass cleaner. Great customer service! Would definitely return for any glass needs!

Do
Review №62

Called day before to get windshield shipped in for a passing through appt. Got me in early and out fast! Front desk gal was great also

Mi
Review №63

Thanks for taking great care of my car.

Se
Review №64

I’ve used Valley Glass on two occasions to repair windshields and their service and quality of work is excellent.

CP
Review №65

Friendly fast great work.

Ra
Review №66

I went in last minute for a rock chip repair and the secretary was so kind. It was fast and slick! I’ll definitely go to them again!

Bi
Review №67

They are awesome fix all the chips in my windsheild. Thanks Valley glass 👍

Th
Review №68

Fast and very friendly service. The office staff were very friendly and got me in sooner then my appointment. I will recommend this place to all my friends and family. Thank you for the awesome service.

He
Review №69

I had a rock chip and they had me out in 10 mins or less! With no appointment!

St
Review №70

Jesse was awesome. Came out quick and taught me how to save money by picking up the pane I brought in myself. Danica accepted the job and I had it completed, cleaned, and installed in a jiffy. Here’s hoping we don’t get another golf ball through the windows soon! But, if so, I’ll call Valley Glass again! Thanks VG!!

We
Review №71

Super helpful folks! Walked me through how to install my own window to save me some money :)

Ma
Review №72

This place is awesome, they are incredibly kind and customer service oriented. Aubree went above and beyond, allowing the rock chip repair that I came in for to be done, even with 3 minutes to close, and using a Wasatch savings promo, man if this is how they treat all their customers no wonder they are thriving.... hugely recommend them for all of your car and home glass purchases and rock chip repair needs...

Je
Review №73

These guys are AWESOME!!! I had 12 pieces of glass with etching on them and they cut them down to a smaller size. They turned out great and they took such good care of the pieces. The staff is wonderful to work with and they were all so friendly.THANK YOU Valley Glass

Ar
Review №74

Great customer service. My vehicle windshield was replaced quickly and very professionally. Would highly recommend.

ch
Review №75

Best glass shop Ive ever used

Tr
Review №76

Danica was great with her customer service! They were all so nice an fixed the chips windshield quickly now its looking good as new! Definitely would recommend them to anyone wanting some new glass or glass repairs.

Sc
Review №77

Been in the car business over 35 years so Im picky to say the least, Im super happy with the quality of work . I had taken my large dog with me and planned to walk her while I waited . I was invited to wait inside with my dog, not expected at all but very pleased to have this option, Rue enjoyed the attention 💕 thank you to the owner and staff. I will highly recommend this company 👍

Wi
Review №78

Very helpful and friendly, great staff. got my job done very quick.

La
Review №79

First of all, the work they did looks fantastic. I had them install a Euro glass shower corner enclosure and a large mirror above the vanity. They had to work with bowed shower walls, non-square walls, and a gap between the wall and vanity and they still made it look awesome.More importantly, they were great to work with. From the first time I called to set up a estimate they were responsive and respected my time. They are serious about customer satisfaction as well. I also highly admire their integrity. I had already agreed to pay for a change that I wanted. Jess went back to the office to find out how much it would cost. He found some new information and rather than let me pay what I already thought it would cost, he called me back and lowered the price. I would highly recommend Valley Glass.

Je
Review №80

Did the job well and had great service. Bobby was a great guy does great work

Ch
Review №81

Great service. Matt and Carson acted very professionally during the installation. Pleasant to work with. They made sure the job site looked better than when they arrived. Will definitely use Valley Glass when I need a professional window installation.

Ja
Review №82

I stopped by to have some rock chips repaired and Carson did an amazing job. Carson was friendly and professional. Ill recommend Valley Glass and Carson to everyone I know. Thanks!

El
Review №83

Valley Glass did a great repair on an old metal basement window I was surprised when they called so soon to say it was ready for pick up - thanks again!

Pa
Review №84

4 am New Years morning, a rock shattered our front window, the stationary part, and left a huge hole. We called Valley Glass the next day, they came out, ordered the new replacement and brought it out and did the job, quickly and efficiently, and left me with a clean and whole window. Thanks guys, Danika and everyone else we dealt with were all kind and very efficient.

Ja
Review №85

We called around for the best price for our window, and Valley Glass was considerably cheaper. They sent someone out that day to give us a quote. Matt came to fix our window and was done in under an hour. He was so nice and offered to help move our furniture back after fixing the window. If I ever have a son who throws a rock at a window and shatters it again, Ill definitely call Valley Glass again!

Ch
Review №86

These guys are awesome! They knocked out a project for me on short notice and at a great price! Cant go wrong...

Ma
Review №87

I have always loved the quality, service and price that Valley Glass has provided me over the past 30 years. Today, I had an unusual request and Danica was determined to find the type of glass I wanted by calling around to different locations and stores. I was very happy with the replacement of my broken glass in my large picture frame and the quality of the job was perfect! Thank you Valley Glass! 😊

Am
Review №88

Very good customer service, either over the phone or in person. Fast and friendly too.

De
Review №89

Valley Glass was great. Made a new screen for me and repaired an existing screen. Got them done really quick. Chris was very helpful .Danica was also helpful and very friendly.

Pa
Review №90

Valley Glass in Layton has great customer service that helps get through those unexpected but also planned events.

Ka
Review №91

Clint did a great job with replacing a cracked windshield on one of the vehicles in our fleet. He was fast and efficient. He did a thorough job when filling the rock chips in the other vehicles within the fleet as well. I would highly recommend using this company, if Clint is available for request I will request him in the future. THANKS VALLEY GLASS.

M
Review №92

These guys were awesome! The whole process was so fast and everyone I dealt with was cheerful and helpful. Matt and Carson did the repair of our bay window and it looks fantastic. They have our business for life!

Ad
Review №93

Carson helped us out with a rock chip. He and Danica made the experience simple and quick work. We have been going to Valley Glass for 13 years and have always had excellent service for our auto and home glass needs. The use quality glass, not the cheap stuff.

Ch
Review №94

They came to my house to replace my windshield. They were right on time, and took 30 minutes to replace it. The price was amazing, as was the service. Love these guys!

Ch
Review №95

Had to get my windshield replaced and valley was quick with reaching out and getting a time set up. Their was some confusion in the location of where the mobile rep was to go that did cause a slight delay in getting the work done. All in all Clint was amazing, he rescheduled for a time that worked with my schedule and did a great job. Very impressive, Thank you Clint!!

ji
Review №96

Danica was very courteous and helpful. Would definitely recommend to others. Had rock chip repair done. Very fast service.

MR
Review №97

Great quick service. Way cheap too! The paperwork took longer than the repair. Still in and out within 15 minutes.

Ch
Review №98

Great Service. I came in while on duty (Sheriffs Office) and they got me in immediately. They fixed the problem with my camera falling off my windshield within 10 minutes. Will definitely go here again. Thank you!

Mi
Review №99

We couldn’t have asked for more. Nate and Mike were professional, efficient, and did a great job. They did more than we expected and we are very happy that we had Valley Glass do the work in our house.

An
Review №100

We worked with Jess to get all the mirrors and shower doors measured and installed in our new home. He was great, easy to work with, kind and respectful and the work was done very professionally in a timely manner. We appreciated their work ethic and highly recommend Jess and Valley Glass!!

Information
68 Photos
100 Comments
4.9 Rating
  • Address:123 N Cross St, Layton, UT 84041, United States
  • Site:https://valleyglass.com/layton
  • Phone:+1 801-383-2369
Categories
  • Auto glass shop
  • Glass shop
  • Glass & mirror shop
  • Glass cutting service
  • Glass manufacturer
  • Glass merchant
  • Glass repair service
  • Shower door shop
  • Window installation service
  • Window supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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