Todd was very helpful and Courteous the sale of my John Deere Z950R zero turn mower. He was very helpful in getting me financing and a follow up call after the sale to see how I like the mower and also demonstrating The mower after the sale I would recommend dear Country in Lebanon and to see Todd as a main salesman for all your lawn and garden needs
My husband and I were able to get the zero turn mower hes been dreaming about thanks to their help in getting financing for it.Kudos to Tod Herr.
Very friendly and knowledgeable employees and great individualized attention and service. Very helpful in choosing our riding mower.
I have been taking my tractor here for annual service for the last 6 years. I have not had any problems as a result. They pick my tractor up and drop it off when the service is complete. they make it easy.
Always courteous, thorough and timely on any service needed. Would highly recommend this locations service department to all. Chris is always friendly and communicates with us very well. Any problem I have is always fixed correctly the first time.
Good selection of JD stuff. Couldnt sell me a Stihl item because they couldnt find an accessory in the back. Other than that seems like good people to work with.
I purchased a toothbar for my loader from this establishment and received it a few weeks late. When receiving the toothbar they kindly loaded into my truck and I went on my way. When I got home and took it out it I realized why they were so quick to load it up for me. One of the pins holding a tooth on wasn’t nearly long enough and three others were not even half way through. When I contacted the dealer they offered me 20 dollars for my inconvenience. Thanks, but no thanks. Product was late, defective and customer service was a joke.
Positive experience with our stihl tools as well as our John Deere service.
Definitely a great dealership! Todd is so knowledgeable, helpful, easy to work with, and the, service and part depts are helpful, courteous and friendly. We have purchased a zero turn mower and a 1025 R utility tractor whenever I have a question they find the answers!! Thank you to the staff of this dealership for outstanding service!
Deer Country happens to be one of the best Dealers in Lebanon County. From new to used equipment, youll definitely get your monies worth. From the Salesman for equipment to Peggy at the parts department are extremely knowledgeable in finding almost everything that is on the market for your needs. Peggy is really a genius when it comes to finding parts from all over the country, and will usually have what Your looking for in a few days for older equipment. Generally if its something newer they have those items on hand. Fall specials are going on now, so with inventory reductions now is the perfect time to see the floor salesperson and hell help you find exactly what You are looking for.
Awesome experience, was in the market for a new lawn tractor. Todd was very knowledgeable about john deere tractors. S240 42 cut awesome all around tractor and runs like a champ. well worth the extra $ . Can not go wrong with the s240 love it. Great dealership to work with. Randy Dubbs
Called in because my belt broke on my John Deere riding mower deck. Service manager told me to drop it off on a Friday night, and they had it done by 1pm the next day. I was very happy with the service. Price is a little high, but thats normal for a dealer performing the service. Friendly and knowledgeable. Great job!
John Deer of Lebanon was not up front with any estimates and then provided you with a very over priced invoice. Not only are there labor rates high but the time of Labor on each and every item was inflated by 1.5 hours. I hope you find this helpful so you dont make the mistake we did, very important lesson learned. unfortunately for them we have 11 tractors they will not be servicing plus all the hand held equipment.
The service here exceeded my expectations! Courteous, professional, skilled, prompt, and thorough. I will be returning for any future needs.
I was to deer country yesterday to pick up a part for my tractor . I called them in the beginning of the week asked if they had the part. they said they didnt have it .but can get it in for me.I said that would be GREAT ! I DROPPED BY YESTERDAY AND SURE ENOUGH THEY HAD THE PART FOR ME. Best of ALL! i was having problems with my grass catcher bought a belt for it .So i asked Chis The service Manager if he could put the belt on for me. He took the time and replaced my belt and plus he explain the problem i was having and showed me how to work my work my grass catcher.i found a place that cares and was very very nice to me .i will continue to do my business there . maybe someday i can afford a new tractor and that will be the place to buy one . 5 STARR GREAT PLACE AND PEOPLE:)
We had an excellent experience at this John Deere location. The salesman, Tod, was very helpful & informative. Explained the difference between the different lawn tractors in order to help us decide on the best model we needed. We would recommend this John Deere dealer to everyone!
Super friendly and very helpful. Had the parted I needed in stock. Highly recommended
Ok
Dropped off my Honda walk behind (due to limited certified specialists) in the area but they did a great job within a couple days and had it fixed and running smooth within a couple days. Thanks much!
Called at 12:00 to ask about having a repair done to my mower deck. Talked to Chris, who was extremely helpful. I had the deck back on the mower by 3:00, fixed and working great, thanks Chris!
I had service done at the lebanon store, I hit it at a great time. They took me right in and J.D. started working my mower deck right away while I waited for it Great Job JD
Great experience. Tod was great to work with and he contacted me when the tractors went on sale.
Poor workmanship my deck belt was off I told them I never touched the belt and yet on my receipt it that the owner put the belt on wrong and by the way the belt jumped off again. Forty five dollars down the drain. I will not go back.
Great salesmen and very helpful service department!
Woops! Ran to the wrong store for an attachment I ordered. Quickly helped me figure out where I need to be.
Tod Herr was outstanding very pleasant and no hard sell very informational service was awesome from phone to door would highly recommend Lebanon branch of John Deere
Stopped in for a part. Had what I needed and friendly service. Would go back again.
Anyone can sell you equipment. Be very careful with the service department. They are friendly enough but very unorganized. They do not communicate well and will do unauthorized work if you are not carful. The competence of the work is questionable. I wouldnt recommend doing business with them. Deere equipment is easily found elsewhere as well as the Stihl equipment that I purchased from them.
The service and sales team are excellent and very knowledgeable and friendly when I bought my tractor. Great people!!
Excellent service. Great dealership.
Friendly, knowledgeable, reasonably priced.
Not very helpful. Or friendly srvice.
Nice people and great services.
Great place to work with.
Got a new mower runs great
The work done on my machine was done well but communication with the service department was very poor. I had to call multiple times and it still took 5 weeks for my machine to be fixed.
Great place to buy a tractor
Friendly staff and usually have what I need.
Great service
Over priced
Looking forward to sealing a deal with Todd
I like the GREEN MACHINES!