These folks ROCK!I was traveling through the ares when my hearing devices misbehaved.They cleaned and repaired them and gave me some replacement parts and cleaning equipment.No Charge!Personable, professional and friendly. Also gave me a brief, interesting history of the local area.Fascinating.Thanks
This was my first visit to Lifetime Hearing Clinic and was pleased with the professional handling of my requests. Ms. Dooley was a pleasure to be around and gave me a thorough hearing test with a complete explanation of the results, as well as several different choices of treatment. No pressure to purchase a high dollar hearing aid! In fact, she explained to me that the lowest priced hearing aid would be sufficient for my needs. They even loaned me a pair of hearing aids to try for a week. I have not gone to my next appointment yet, but I am sure the great service will continue.
Service with a smile, great people too work with you. Happiness guaranteed.
Very friendly and safe. No pressure to buy something you didn’t want. Prices were reasonable and services were more than I expected. I am recommending to everyone who might need hearing aides. Location is perfect and office is great. Looking forward to a long relationship.
Heather and her staff are wonderful. They really take the time to listen and accommodate my needs. Highly recommend!
Absolutely LOVED them! Dr. Dooley was fantastic, nice and professional. Explained everything in layman’s terms. Highly recommended, I will definitely refer anyone to them and if I need them again it’s a for sure.
Dr. Heather was amazing! So personable! And she patiently explained everything to my mom and gave her options.
Lifetime Hearing Clinic is an excellent clinic with exceptional customer service and professionalism! Ms. Heather listened to my history of hearing and ear problems and formulated a plan to get me back into a healthy hearing lifestyle! I look forward to continuing to allow them to formulate a plan for a lifetime of hearing!
Lifetime Hearing Clinic is a caring place to discuss hearing loss and how to welcome you back to the hearing world. They listen and work with you to find the right hearing aid that will work with you in your situation. Do not hesitate to call them and enjoy hearing again. So glad I did.
From the moment I walked in, (my wife set my appointment) I felt very at ease. I was greeted and brought inside and escorted into the tested booth. Everything was explained thoroughly as the test was started. Dr. Dooley began the test and afterwards went over the results as to make sure I understood where my hearing was deficient. At this point my options were explained and pricing options discussed. I left with a pair on a trial basis to determine if this was the best option for me. Truly a painless experience and would highly recommend to others.
Where else do they come out to your car in cold, windy weather and help you with your issues. Joy is truly a Joy to deal with. She always has a smile and a friendly comment. Service of all of Heathers staff is top notch.
Absolutely the BEST! Very professional and friendly. They take the time to explain EVERYTHING so you have all the information to make your own decision without any pressure. I highly recommend ...10 STARS!
LOVE THIS PLACE AND THE PEOPLE . ALWAYS GREAT SERVICE.
Lifetime Hearing Clinic is definitely a FIVE STAR organization. Dr. Dooley and her staff are always pleasant and efficient. This is a place you look forward to visiting. And, most importantly, they have me hearing better than I have for years. I would (and do) recommend Lifetime to all my friends and acquaintances who need assistance with their hearing.
I went to Lifetime trying to help my Mother- in -law who had somehow gotten a crack in one of her hearing aides. She had purchased them from Costco and after driving there to find their service was terrible. All they wanted to do is have you pay for new ones. No chance of repair.Mind you, she’s 88yrs old and uses a walker or cane so it’s an all day affair driving to Nashville from Lebanon.Dr.Dooley, (Heather and Joy) and office staff were a God Send. They worked with the aid manufacturers to give them the means to repair Moms even though their not distributors and propitiatory to Costco. Boom!! We’re not yelling at her anymore. I was going crazy. I had to take my hearing aids out because everyone was yelling. Thank you so much ladies. Bless you all.
As usual, Lifetime Hearing provided excellent and timely service ahead of even my scheduled appointment time.
I had my first visit at lifetime hearing clinic on 9/28/20.I was met in the parking lot by Dr Dooley(because of covid). Dr Dooley and the staff seemed very thorough and exceptionally polite. Dr Dooley spent a great deal of time with testing and questions to ensure the best possible outcome. I recommend Dr Dooley and her staff to anyone with a hearing concern .
It was a wonderful experience from the initial call for the appt to walking in the office for the appt to having the exam to getting the results. I am so super pleased with every aspect. Heather was so understanding and thorough. So thnankful for Gods direction in choosing this office.
Great love Dr Dooley
I’ve been a satisfied customer for over three years! Dr. Dooley and her staff continue to impress with their care, friendliness, and professionalism! I won’t go anywhere else!
Best test I have ever had in my life. I purchased hearing aids and I am hearing birds singing and other sounds I havent heard in years. Dr. Heather, Joy and Connie were and are the most caring heath care professionals.I highly recommend them (and have) to anyone.
Always prompt, professional, and thorough in a pleasant, welcoming environment. Thank you! Sally Swain
I was a little nervous going in for my first appointment but, there was no need be. Dr. Dooley and her staff are very friendly, knowledgeable and helpful every step of the way. I would highly recommend this clinic even if youre just thinking you might have a problem with your hearing.
Very pleased with the service I receive and the care they taketo protect their customers from being exposed to Covid.
All I can say is this place and staff are amazing very responsive, caring and understanding, testing process was also easy and fast. Very glad I researched them and happy with the decision I made .. will recommend 💯.
Excellent service and facility. Would highly recommend.
Friendly, inviting, knowledgable, concern for my concerns. Highly recommended!!!
Great Service !!Heather, Joy and the rest of the staff treat you wonderfully. I highly recommend Lifetime Hearing Clinic!!
Joy is absolute best! Always goes above and beyond service.
Got fast and knowledgable service
I do not know where to start. Dr. Heather Dooley and her entire staff are professional and family oriented. This office works as a team from the beginning until the end. Everyone made me feel welcome and explained every process thouroughly and to a point I could understand. The office crew worked with insurance to make sure all of my needs were met and communicated with me on a continuous basis. Dr. Dooley has the best mannerisms and she has the patience that makes her one of the best in her field. I am a patient for life. Thank you all.
Dr. Dooley and her staff are 100% customer focused!
They were really nice and they were really glad to help me with my needs
My 94-year-old Dad recently went to Lifetime Hearing to have his hearing tested. I was impressed to see a display in the reception area of an easy-to-operate captioned phone which we could order for my father. Dr. Dooley and everyone on her staff were patient and professional with Dad. Instead of just saying Youre so-and-so percent deaf in this ear, she showed him a diagram of his hearing loss in each ear. She discussed his options and showed him what the hearing aid he selected would look like. If you want kind, welcoming, professionals in the Lebanon, TN area, come to this office!
Heather was super nice and explained everything very well. She helped me pick out my hearing aids in my price range and didnt make me feel like I needed the most expensive ones. She was super helpful and I am glad I choice to go there. I will definitely be using for now on.
Dr. Dooley and her staff are friendly, attentive, efficient, and very tuned in to patient concerns. Most importantly, Heather (Dr. Dooley) is current in her knowledge of best practices in audiology and very clear with her explanation of the treatment/equipment options for her patients. Every effort is made to provide the solution that best meets the needs of each patient. I highly recommend Dr.Heather Dooley and the Lifetime Hearing Clinic, Lebanon, TN.
My fiance was 70/30 hearing. He got his hearing aids and was so happy he can hear now. He said my voice sounds different along with his own. His equilibrium is also fixed. Thank you so much
I can hear the best with these hearing aids then any other hearing aids I have ever bought, and the service is Wonderful. Heather & Joy are the best giving you the service you need. Dont go anywhere else their the best. Cleaning ever three months and free batteries for the life of your hearing aides, and if need anything before your next appointment just stop by or give them a call and their there for you !!Gary Guinan Sr.
Dr. Heather and her staff are the best. Very personable and knowledgeable. They give their best effort to ensure their clients are happy.
Everyone at the office was very pleasant and welcoming. I was a bit apprehensive with this being my first experience with an audiologist, but Dr. Dooley put me at ease with her low-key approach and clear explanations of the various hearing tests, the hearing deficiencies they revealed and how they affect hearing certain sounds in normal conversation. Her descriptions of the several types of hearing aids--some of which are amazingly comfortable and almost invisible--were very informative. I told her I need some time to think it over--which she was understanding about--but I will almost certainly go back to her if and when I decide to get a hearing aid.
Heather and her staff and kind caring and professional. I look forward to going in for cleanings and adjustments!
With 30+ years of healthcare management and marketing experience, I find LIFETIME HEARING at the top of the list for professionalism and for treating clients like family. I drive an hour to get there and they make every minute worthwhile. They respect me and my work schedule and the consistently friendly attitudes they deliver are refreshingly genuine.
The staff was very friendly. They did a great job on helping me find out what was going on and getting me information on hearing aids. Thanks for everything👍
Dr. Dooley and the staff of Lifetime Hearing Clinic are terrific! They are kind, efficient, and endlessly helpful. They care about each patient as an individual. I was instantly at ease in the office and have felt welcome ever since.
Very caring and fast service. People there are great to deal with
This entire staff is very friendly and knowledgeable. I really appreciate Dr. Dooley, her expertise and her taking her time with me in what is a busy office. Joy and Connie are also great!
I have personally known Heather since she was ten years old or so. She will always have the patients need foremost in everything she does or recommends. In my book shes just like Allstate, your in good hands . If you need to see a audiologist, I would highly recommend her at Lifetime Hearing Clinic.
I am posting this review for my husband who is a physician. His experience with Dr. Dooley and staff has been outstanding. The initial testing and the fittings and adjustments were all handled extremely well. And I love the results!
Heather is an audiologist that actually CARES. Hearing loss and tinnitus are NO fun, but she deals so compassionately with it that she actually makes coming to see her something I look forward to.I can’t recommend her highly enough.
They made it comfortable to talk about my hearing loss. They were kind and took great care of me. Treated me wonderfully.
Heather, along with Joy and all the others at Lifetime hearing Clinic made me comfortable having to admit that I probably, okay definitely, needed to do something about my hearing. Although the conversation about my options was serious, it was also amusing as Heather is humorous as well as knowledgeable. If you are concerned about your hearing, I strongly recommend you give Heather a call.
I was sent by my PCP to have my hearing checked because of ringing in my ear. From the moment I walked through the door I was greeted by a staff that was amazing the time spent explaining everything was great. I could not have found a group any better. If anyone is in need because something is wrong or just a base line test to make sure you dont develop a problem this is where you need to go. doctor Heather Dooley went over and beyond to make my visit a great one explaining every step. I am not one to do reviews but in this case I wanted to pass on how great it was. I thank Dr. Dooley and staff. Diane Stone
I love this place! They made an ear mold for me using the usual stuff and it got created in a timely matter! 2 months later I go back letting them know my ear was sore and itchy! They determined I was allergic to the new ear mold and made me a new one out of acrylic and my ear has never felt better! They didnt even charge me for the ear mold due to me having issues with the first one. The staff and Dr is super Amazing!
I enjoy the attention this group gives their clients. They are always willing to assist you in any way they can. I highly recommend them to my friends as I already have.
Dr. Dooley and the Lifetime Hearing Clinic are wonderful. Unfortunately I did not purchase my hearing aids from Heather but I learned from my mistake and now Lifetime Hearing Clinic is where I go. I have a very nice pair of hearing aids but as with all electronics, they don’t last forever. One of my hearing aids stopped working about a year ago so I took it to Lifetime Hearing Clinic. Even though I did not buy my hearing aid from them, they were happy to send it off for repair. The turnaround time was faster than I had expected.Recently my other hearing aid stopped working so I took it to Lifetime Hearing Clinic. The issue was something that Heather nor Starkey had seen before. Heather was persistent and did get the issue corrected. I really appreciate Heather going the extra mile. You can’t beat the customer service at Lifetime Hearing Clinic.
If you can not hear dont walk but run to Lifetime Hearing. They help you navigate the confusion of choosing the right brand and model for your hearing loss. They do not do sales pitches or trap you into buying something you dont need. If you are looking for better hearing start here. You wont be sorry.
Heather and the staff are wonderful people and the service is of high standards! I would highly recommend anyone to Lifetime Hearing. Thank you for all the great work offered to me.
Dr. Dooley, Joy, and everyone at Lifetime Hearing are wonderful. So thankful that I chose Lifetime Hearing as the place to get my hearing aides. I have had my hearing aides for several years now and I have no complaints. I am constantly recommending Lifetime Hearing to family and friends. Wonderful people and great service.
If you need hearing aid this is THE place to go. The audiologist is THE one to fit you fit you for the right kind of hearing aids and her staff is beyond accommodating and helpful. 🙂
Front office friendly & welcoming. Both Heather & Joy who worked with me were very helpful, very informative—just delightful!.
The staff is great! Their professionalism and attention to the customer is the best. The process for my better hearing began with a very thorough hearing test. I have has several in the past and this was above any other one I had experienced. This was instrumental in identifying my hearing loss areas and providing the best possible options. I have now had my hearing aids now for well over a year and have continued to enjoy working with the entire staff and Heather. Throught the rough times of the COVID evrnt they have remain steadfast in providing excellent customer support.All and all, a great experience.
Ive never felt so welcome. Heather and her staff really made me feel like I was at the right place. Ive highly recommended her to my friends and family.
My experience was the best I could have hoped for. I was treated very well. Everyone was helpful and friendly. Everything was explained to me so I learned all I needed to know. I would recommend Lifetime Hearing to all my friends.
Had amazing service, friendly, knowledgeable and caring people. Highly recommend!
The whole staff at Lifetime Hearing Clinic are wonderful. If you think you have a hearing problem, go see Heather and get your hearing tested. Highly recommended.
When arriving not knowing what to expect until Dr Dooleys staff called my moms name. Mrs. NEWBERRY I quietly observed how they treated my 86 year old mother who has suffered severely the last several mos. with major hearing issue. Rarely it seems more and more nowadays some businesses FORGET this is still a people business NO matter what!!!! Ive dealt with thousands of businesses and owners in my lifetime but what a real treat it was to watching both her staff and Dr Heather Dooley handle my mother with just pure patience and kindness step by step was downright heartfelt Never once was she pushy, very informative, took the time to explain slowly and clearly so my mom could make her own choice!!! I wished I would have videoed it! It was a beautiful reminder to me this is still about people business not just about technology! Thank you so much Dr Dooley and Joy who made this such a pleasant experience! I would highly recommend Lifetime Hearing Clinic (Lebanon,TN) to anyone!!! ***Disclaimer*** I was NOT asked or paid to give this testimony This was my own assessment !!!!SincerelyEdwin KirkInternet Tech ConsultantGoogle AnalystGetTechSavvyNow Lafayette,TN
LOVE the staff. Dr. Heather is Great. They make all the difference in the world. Great hearing aids too.
I drive 70 miles to see Dr Dooley and her staff. The hearing clinic is top notch as is the staff. Her services have helped with my hearing problems more that I could have ever imagined. Ive been a patient for six years and I would go no where else.
Lifetime Hearing Clinic and Heather really takes care of their patients. The moment you walk in you feel like family. Heather and her staff were so wonderful!
I took my grandmother to Lifetime Hearing Clinic. She was hesitant about getting hearing aids because of the horror stories she had heard YEARS ago. Heather took so much time with her and explained the way todays hearing aid technology works and why treating hearing loss is so important. She set my sweet grandmother at ease and let her try out some hearing aids for a week. My grandmother was so pleased with them and noticed a difference immediately. I think she was most excited that her new hearing aids cannot be seen and are nearly invisible. Thank you, Heather, for helping my grandmother. You are such a pleasure!
Rons experience was outstanding - Dr. Dooley explained each step of the test and was very patient as the test progressed. The post exam explanation was presented in a matter that he could fully understand and the root cause of his hearing issue
I was very happy with my visit, the doctor was very thorough with my hearing problems. I liked the way she talked to me about the way to help my problem. very professional at her job!!!!!!!!!!!!!
Small friendly office. Pleasant staff. Very prompt and thorough.
Wonderful! Really listens to the patient.
Everyone that works at Lifetime Hearing Clinic are professional and caring. It has always been a pleasant experience.
The service today was great, Dr. Dooley & staff were true professionals, highly recommend!
Great people and so kind. So glad I have them to help with my hearing. - Mike W.
This assistance and the personal as well the inviroment were very grate and helpful to my concern and needs.
After several years of doubting I had a hearing problem, I agreed to a make an appointment with Lifetime Hearing Clinic. Dr. Heather Hancock Tooley met with my wife and me to explain the testing procedure. After completing the test Dr. Tooley was able to show us in detail my problem and explain my options. She was very courteous, professional and patient during the process of selecting the correct hearing aid for my situation. Dr. Tooley turned us over to Joy who did an excellent job of setting up and explaining the hows and whats of the selected hearing aid. A BIG THANK You to you and your staff for making this a pleasurable experience for someone who doubted he had a problem. I highly recommend Lifetime Hearing to anyone experiencing hearing difficulty!!
Theyre very nice and treat everyone with respect like they are family.
There is not enough praise I could give this staff. They are all superb.
Best of the best! The ONLY person I trust with my hearing!
I love the way they make you feel so relaxed and that any questions or problems you have they fix it. Very nice.
Dr. Heather Dooley is very professional and I would recommend them to anyone.
Great Doc. Spends enough time with you.
Professional, courteous and intelligent. Perfect combination.
Dr. Dooley is very thorough and friendly! Youre treated like family!
The best audiologist and hearing clinic!
My experience with all the staff could not have been better!
Heather is the best! Highly recommend.
The best one of them all!!!
Great Folks and Amazing Service!
Always prompt, kind, helpful, and caring.
Very nice people
Wonderful staff and doctor
Great service!
Gas is gas.
Very Good
Excellent
Kind