Got my truck window actuator fixed fast and at a very fair rate. I can now roll my windows up and down! Ill be back here again. Steve was very nice, too.
Very professional and transparent. Would definitely recommend!
Great experience, originally went for a second opinion on another shops diagnosis. What I got was a friendly, knowledgable explanation of what was going on from the manager, Shiloh, and an estimate hundreds less than the other shop. After approving the work he called with updates when promised and when the work was done and I picked it up its never ran better. This is the only place my family will bring our vehicles from now on.
Definitely need to bring your car here for repairs. Being using them for over 12 years and will continue
Shiloh and Team are awesome!!!!!!!!!!!! After using other mechanics I will only take our vehicles to Lakeshore Automotive. They are fast, professional and explain the issue with also options to repair. Thanks again for the great experiences and look forward to future automotive needs.
Husband Leslie Dodson is the best and his customers trust his mechanic skills for 28 yrs.
Id never go here again. I told my mom, daughter and boyfriend all about this place and they had work done. I went in yesterday with my boyfriend to get an oil change and the gentlemen in the front was so rude very unprofessional. He seen my boyfriend that was there also for an inspection. But when i mentioned an oil change he stated he wouldnt be able to do it today. It was far from closing hours. He treated me and my boyfriend totally opposite. I also noticed while i was waiting with my boyfriend and older hispanic dude came in and he was rude to him as well. Im figuring people of color he has a problem with.(my boyfriend is white) Sad because i was even telling my son about them yesterday before i went to them and had this bad experience. Now i will be telling my family and friends to never go to them again.
I was planning a trip and my tire light was on and brakes were needed. I asked if they could check before my trip. Even though I went in after 1, Steve checked my tires right away. Even though they closed at 5, he also made sure my brakes were done, inspected and oil changed and safe for my upcoming trip. He and Kristina couldnt have been nicer.
The service provided was amazing!! We had scheduled an appointment, but then could not even get our van started. We live down the street from their garage, so they came to our house, got the van turned on and took it into their garage for the repair work. They sent us a text message that the work was completed and our vehicle was ready for pickup. They also provided a quote for some additional work that our van needs done. The lady at the front desk was friendly and helpful. We are extremely happy to have found Lakeshore Automotive and plan to continue to use them for any future repairs or maintenance to our vehicles.
I am so impressed with this place! I had a loud noise coming from my Dodge ram. I dropped it off and the truck was ready within a couple hours. The shop is clean. The owner is there and so nice. They have a lock box so you can pickup whenever is convenient for you. Even when they are closed. They went above and beyond! 5 STAR SERVICE!!!!!
Great place good people quality work
Honest, quality and affordable. They dont try to rip you off, Ive been a customer several times. Get a quote here before you go to q dealer!
They were very prompt in fixing a sudden, somewhat-complex issue with our car, being able to repair it same-day, despite their already heavy workload that day. They were so kind, courteous, and helpful throughout the entire process, and they had very reasonable prices, especially considering what all work / replacement parts were needed to get our car back up and running again!!! Were so glad we got the recommendation to take our car here, & I doubt we will ever go back to use anyone else, even if they arent as close to our house as some other repair shops. Definitely worth the extra few miles drive to go see them. Highly recommended!
Good place took care of our problem and didnt charge an arm and a leg
Just moved to Texas and I didn’t know where to go. My friend recommended Steve and it was not a disappointment. I genuinely felt like he was telling me the truth... not adding on unnecessary things. He also kept it real with the prices and had open communication the whole time. I will definitely be going here again! Thanks for all the help!
Under new ownership! Steve is awesome to work with, and hungry to make his new business run like a finely oiled machine (pun intended). Leslie is back too, which is amazing. Hes on old school mechanic that knows his stuff. There isnt anything bumper to bumper I wouldnt trust Leslie to fix. Great people, and love supporting local businesses like this one. They are THE hometown shop, and you couldnt be in better hands.Update 5/1/2020 - still amazing people and amazing service. I will use these guys for everything minus an oil change. Only because oil changes are oil changes and they are about twice as much as anyone else in town. When it comes to brakes or any other work they are extremely competitive - idk why the oil change is so expensive here.. but other than that can’t beat Steve and his team!!
They did fantastic work on our Toyota Tundra. We will definitely be back when needed. I can not recommend them enough! Honest, reliable and family owned.
I took my car to Steve and staff. They fixed my car and I got it back the same day. They were very nice and not too expensive. Great job guys.
These folks are top notch. Excellent quality work at affordable prices. Staff is very professional and courteous. Very friendly folks and easy to work with. Thank you!
The mechanics and management here are consummate and passionate professionals. They are committed to excellence in their craft, and high value in service. They did exceptional work on my vehicle and communicated clearly every step of the way. I would highly recommend them to anyone!
I cannot brag on this shop enough! After 3 shops and dodge dealership my church family recommended Steve and Leslie! I am a single mother of 4 and needed some honest opinions. Dropped my car off Wednesday and they got to work keeping me updated every step of the way. Thursday I received a call that my car was ready to go!! After being told so many other things they fixed the issue and saved me thousands! They have a customer for life! Thank you so much!
What an amazing place this one is! I am talking about the best service ever! I took my truck with an electrical issue after checking other places, everywhere else they were quoting me $150.00 for diagnostic plus repair costs... these guys at Lakeshore Automotive fixed the issue and since it was just an electric missconnection they did not charge me for it and I got my state inspection done.... without mentioning a ride back and from home... best service... this my car shop for now... Thanks Steven. Mike, and Leslie for everything... only you will touch my cars from now on!
Wife and I took in our cars for oil changes and really enjoyed their service. Needed my radiator replaced so I took it back to them and has that done. They noticed my AC wasnt blowing that hot so they topped off my freon and put a tracer in for free. I will be bringing back my car here for the foreseeable future.
I used Lakeshore recently, and they are my official go to! They were friendly, sent pictures and updates, were very thorough and informative. Most of all they are honest and have the customer and their priority!
I’ve came here for years and have always been treated like family. Very nice knowledgeable mechanics and management. I highly recommend this place ask for mike.
We have been taking our cars to this location for years. Recently, it went through two different owners BUT the original mechanic, Leslie, is back and the new owner, Steve, has been great! Very honest place.
I called about my car getting inspected and the dude just hung up on me. Very unprofessional.
Excellent local auto repair shop. Very professional, knowledgeable, up front, honest and fair. Highly highly recommended!!! Customer service that is absolutely amazing!
Great service and pricing. Good people to work w. UPDATE..Christina and the guys went above and beyond to help out my mom out of Keller area! They got her car fixed asap and once again extremely professional and helpful. Thnx to entire staff!UPDATE..2/10/21STILL knocking it out of the park! We take ALL of our work vehicles here as well as personal vehicles! Shop mngr Still is EXTREMLY friendly and knowledgeable and new staff is outstanding as well!
I took my truck in for an oil change and tire rotation, and the service was great!. I recommend Lakeshore Automotive to anyone needing service!
This shop is fantastic! Steve, the new owner, met me at the counter and listened to me as I explained the problem Ive been having with my car. I needed a new battery, an inspection, and an A/C diagnosis. I received a quote for the A/C diagnosis that I plan on going back for. While my car was being looked over, Steve gave me a ride home AND picked me back up when my car was finished! I couldnt believe the great service! Steve is very knowledgable about cars and the car industry and gave me helpful hints for future car purchases as well. Thanks Lakeshore Automotive!! Ill be in again soon; youve gained a new customer!
Lakeshore hooked us up with a new starter. Delivered on time at the agreed upon price. Good folks!
Did a really good job fixing my ride ..very honest mechanics...I wouldnt take my car anywhere else!
I’m just making an update to most of these pictures of this Royal tire and automotive shop as it looks so much better after they did some remodeling or repainting the story itself. It looks Much more professional but unfortunately I do not have a picture of it so next time I drive by it which will be within a few days I will take a picture of it and post it.After my first review above, I need to add that since then, this shop looks even better and stands out in a positive way and has new signs along with all the new paint and remodeling done to the exterior that says this shop is under new management. I added a star because it looks so much better when driving by and for anyone who has used or reviewed this place before, they are not the same and they have new management running this shop with signs outside and easy to view stating this.
Honest and truthful. Recommended
Very professional great service reasonable prices. Highly recommend this automotive shop.
Wonderful service! Steve and his team are awesome!
Great u need to visit them good people tell Steve hi
Under new management? Yes! We are always happy with the fair and reliable service we get at Lakeshore Automotive. Thank you Leslie, Mike and Steve!
If I could give zero stars I would! Were to begin? Don’t take your car here or buy anything from them!!!I bought a car from this facility labout 2 weeks ago! We asked if there were any issues with the car and was told no! Even asked if there were any leak and we were told no. After the purchase carfax that pop up stating that a new engine was put in the car ON THE DAY I PURCHASED IT!!! ( I have all the documents)Now I am left with a car that doesn’t run (needs a new engine) due to fraud and misrepresentation and when I asked for them to fix the issue they said we will GLADLY see you in court.... go on and take legal action... These are the people you are dealing with!! BEWARE
Good shop and owner. Knowledgeable and takes the time to really diagnose the problem.
Leslie is the best mechanic and his 20 plus years of experience make you feel at ease when he is working on your vehicle. He goes above and beyond to get your car running again
Honest, fast, and friendly. Ill be back
Friendly and quick.
Great service. Genuinely cared about what problem my car had
Good and kind people.
Excellent honest and prompt service!!
The most by far the best automotive shop Ive ever been to
Absolutely the BEST!
I wishi could rate this shop a 0. The new owner is very rude and unprofessional.
Very nice, great service & fast!
Great service!
Knowledgeable, kind, and willing to work with people.
Always quick and reliable.
Under new ownership, Steve is a real professional!
Excellent shop!!!
Honest