No matter the location of total wine the varieties of liquor and beer will never disappoint you. Lots of options of foreign bears is incredible. And no matter that the day there will be always a deal in some of the product. Nicely managed inventory and friendly staffs is the reason I like this chain.
Always a pleasure to visit Total Wine. Amd today I had this amazing associate,Jason help me with some items that I didnt know about. He was very helpful in explaining what was the best way to go for my evening. Thank you Jason. Ill definitely be back to try more of what he suggested
My husband and I just went to this location. Weve been before with no issues, but this time, the manager refused to sell us alcohol because I did not have my ID on me. I am 39 years old! And from Ohio, so I didnt realize I had to have my ID. My husband was making the purchase and Ive never checked out of this store or any other that IDd both of us in order to sell us alcohol. Ridiculous!So Google doesnt allow me to reply to the message from Total Wine and More so let me just add these points:1. The manager told me it was TEXAS LAW that we both had to be carded - clearly from your response this was not true.2. So let me get this straight - your group policy is to card everyone that looks of age and to presume that minors are with their legal guardians (I mean, how do you confirm the legal relationship between the individuals)?. This seems to be completely backwards thinking in regards to preventing underage drinking - lets card the adults but assume the minors with adults are fine. Again - RIDICULOUS!We will be shopping at other stores where their policies actually make sense and their staff are reasonable in their application of said policies!
I buy wine here. I am always impressed with the selection and knowledge of the staff. These people love what they do and it shows! PS they are a full range store with great selection in the liquor and beer sections too!
Very thorough inventory, knowledgeable employees. Competitive pricing
Fantastic visit. Went home with way more than I planned. Cant wait to come back. Very helpful staff.
I shop at this store regularly because I love the plethora of selections but tonight was different. I always find my scotch then go to humidor and select a variety of cigars. Normally Im alone in the humidor but tonight it was me and a fellow African American gentleman. Well, apparently we were lingering too long because in comes a (white) store associate and ask if we need any help. Well, I told him I was trying to find something different from my usual smokes and the other gentleman left but this associate stayed behind acting as if he was looking for something when I got the feeling he felt as though I was going to steal something. Guess I will start going to a different location or shopping at another store because I definitely do not appreciate being profiled. This should not be happening Total wine! Very unsatisfied with tonights experience!!!
Friendly and knowledgeable staff, great selection. Love the curbside pickup option as well. It almost helps me not buy more than intended... almost!
The prices are great here and the employees are friendly and knowledgeable. I love the tastings they offer. A vast selection of beers, wines, and liquors of all types. Im learning t truly appreciate wines with the help of them. Check them out!!
Great selection. Im a little surprised that I didnt notice any cheese to go with all that wine. 🤔
My husband and I came in for a consultation for our reception with a pretty minimal idea of what direction we wanted to go. Johnny and Amanda were amazing and patient with us through our decisions. We were able to get everything ordered and get some great suggestions and recommendations. It was also nice to walk around the store and sample some drinks while we waited. Thank you Johnny and Amanda!!!
This was my first time at this store and I did not leave disappointed. I was able to pickup an online order along with purchase a few additional bottles. They had an excellent selection of bottles and their prices were extremely fair. The staff was super welcoming and willing to help.Overall, I would most certainly recommend stopping into this location and seeing what they have to offer.
The service here is one of the best youll find anywhere in the country! The staff are very knowledgeable about their products, they are kind, courteous, and ready to help at every beckon call! And the prices are too good! Love this place!
Its like Walmart you may go broke in there. I was walking around for a hour just looking. Nice friendly and Clean environment
Wide selection of spirits, beer, and other alcoholic amenities. Staff was very knowledgeable on select liquors for specific cocktails. Shoutout to Cullen for an excellent recommendation and quality customer service!
Ok, so went to this place to grab some wine 🍷 to enjoy the beautiful weather of texas, but there she was CAROL with a mask 😷 shouting at customer like we owe her something or we force her to work there, once I went to check out counter in my turn she was acting as if her train is about to miss, I tried to make a conversation with her and tried to say I have a membership ID with total wine I was not listen, then final in third time miraculously she was able to hear me,But hey beside this total wine franchises never put me down, but...disappointed this time.
My first time in the store I was very taken by how the Decor on the inside look and how well-dressed the staff look as well. Everyone was very happy to help. There is an employee there by the name of c k who is Top Notch Excellence Friendly even though were wearing a mask i could see she has a smile. Its the kind of place that I wouldnt mind working at. I like the way I got treated
Always great service there, both in person and when you call. Staff is knowledgeable and have never steered me wrong on their recommendations! They also have a great variety and great pricing!
A tremendous variety of wine, spirits and beers. Very friendly and helpful associates.
Magnificent selection. Friendly staff. Very clean. Best liquor store.
Amazing selection. I was so surprised and happy to find Polish Zubrowka. I will never expect that. Thank you.
I am like a kid in the candy shop here. My weekly pilgramage leaves me amazed at the breadth of selections here. Name it and you find it here or the excellent service staff are always there to help.
Great store with a great selection of wine and other types of drinks. The people that work there are super nice and super helpful...
My shopping experience at Total Wine & More is always excellent. They have everything that im looking for and the prices are reasonable. Also the customer service is great. See for yourself.
All the things! Good prices. Online ordering for quick pickup or delivery. Only place I can find Shiner Black rn, for some reason. Good prices!
Prices are decent and selection is broad. The only con is long waits to restock my favorite wine, the mangoscoto by E-40. Other than that The rewards program and selection along with prices is what keeps me coming back time after tim.
The place is enormous!!! Wonderful selection, and a bunch of samples..which they handle carefully and follow all common sense safety rules and regulations. All the employees were pleasant and as helpful as you could want. It was my first time there and I was a little awe struck lol next time Ill spend more time searching everything!
There Strongbow is shaking up, Ive never bought a 4pack that didnt overflow with head. #HardPass
So much to look at and choose from and the staff was super helpful and friendly. I need one in my town.
Always helpful... had a hard time finding Sailor Jerry...the gentleman point me right to it... I enjoy going there when I am in the mood to drink
These guys always take such good care of me. My wife wanted black label rum. They helped me avoid getting black label whiskey. Ha! Im a beer and jaeger kinda guy 😜
Definitely the best place, well out of anywhere I can think of, for wine and liquor. You will find selections here that you cant find anywhere else. The staff is always very knowledgeable about their products, and have plenty of good recommendations if you want to try something new, which isnt hard to find your next favorite drink here.
This place has it all. Never been out of stock for my needs and the employees know exactly if they have what I need and walk me right to it. I drive 8 miles out of my way and pass up three other liquor stores to shop Total Wine. And the prices are awesome.
Cant say enough about this place. Everyone Ive been to had excellent customer service. Excellent choices on products its just a must see if you ever come to town period and they have many convenient locations throughout the Dallas-Fort Worth area. Love this place love this place love this place and Im not even a drinker LOL
Blake from the bourbon department and Mike the wine manager have been super helpful every time I’ve been in the store. Thoroughly enjoy this company and the people that they hire.
Has a variety of products, but they are busy almost every time I have gone in. They have plenty of cashiers and employees walking the floor ready to help. Affordable prices on most things, but some items tend to be on the high end meaning $40+
Lewisville location discriminates against people with non visable disabilities. The worst thing is the manager says they are privately owned. That maybe be but you still have to obey federal laws. Which they do not. So if you are disabled beware!!!!
Great selection of wines. Pricing is not nad and there are many different types of spirits and misc things to choose from. Awesome customer service.
I refused to wear a mask and I was polite about it. They called what I assumed was the manager when I explain this has already kept me from getting my drivers license I said I dont have to spend my money here at all even though that was my very first time in there ever. He then said were going to have to enforce the mask. Youre not there to enforce anything youre there to sell booze thats it. And as I walking out as i voiced my opinion he aggressively came up behind me and got quite hostile. And then flipped me off in front of atleast 10 people or more...walking up on someone and getting hostile, You DONT do that. Thats when some go into defense mode. And the aggressor can get hurt or in trouble. You can get sued for actions like that. As a tip dont aggressively encroach on a persons personal space in a hostile fashion when they werent doin anything wrong....nice way to treat a first time customer...i never even got a chance to look or touch any product. I ended up having to spend more on something i didnt want somehwere else. As a company you can submit to nonsense dictator like fear mongering and control that one finds in Russia or china... But this is America...and many of us will not submit. As an American im heavily insulted by this store and company actions.
Good service always haves what I need
Nice location. Met a fellow injured Marine (Jake) who helped my wife and I navigate some of the best Tequila available. We talked about the Corp and it brought back some fond memories. Merry Christmas to everyone and God bless you all.
I love, lot bariety of wine and beer.
Very helpful. Place has more than just wine. Employees really go out of their way to help you
Love this place, it has everything you need.
Wonderful help from several employees during the same visit.
Great selection of beer, wine, spirits, cigars and more !
Very efficient and I like the distancing before you check out and assistance for what you need in case you dont know where to find what you are looking for.
When they have high $$ whiskeys on the shelf, need to put prices somewhere, so its not a guessing game, alot of choices alot of brands.
On another level. Selection, an awsome humidor, prices.....this is my beer store!
Very friendly and received good recommendations on liquor choice!
Great staff! Kind, helpful and an amazing range of knowledge. Im picky with my beer and love to explore explore new flavors. They have a great singles section and based of those selections know what to buy larger quantities off.
This place is awesome. I was looking for a specific beer, Curse of the 7 Scorpions. Looked at the THOUSANDS of types of beer, asked the knowledgeable man in that section and he took me right to it. Got to check this place out.
The customer service is wonderful here. They have a huge assortment of wines, spirits, and beer.Their gifts & bar accessories is quite impressive as well. A must for great party supplies.
Total Wine & More always has a fantastic broad selection and if you want a particular spirit or wine they will try to get it ordered for you. And there are always employees willing to help you! Great place!
Beautiful looking store, purchased a bottle of Johnny Walker Blue but waited a bit for the Manager to bring it.
Great selection of wine, beer, and spirits, hard to find speciality mixers like orgeat syrup.
They always have my Malibu black and amazing prices.
Everytime I go they help me find what I am looking for. Great place and very nice employees.
My favorite spot to go and the staff is always available & ready to help if needed. The cashiers are great. Ive been going for years and typically always have what youre looking for.
Very large selection! One of the best in the metroplex. If youre looking for something specific, theyll have it. Very friendly staff familiar with their products. If the person youre talking to doesnt know the answer they will find it for you!
Amazing clean well managed establishment! Wonderful staff as well, very friendly
I LOVE Total Wine! Im here every week, twice a week, to see the new selections, and see my favorite workers! Love this store because they carry my FAVORITE bourbon, Buffalo Trace. They have a great humidor with yummy cigars, plenty of lighters, and wood sticks too. Their local selection of beers are wide too, and keep up to date! Love this place and cant ever wait to go back!
Great selection and prices. I went close to Christmas so it was a bit of a mad house but the staff was nice and the lines moved quickly.
Great service and prices
Theyre always so nice and great selection!
Was not allowed to check out with items shopped for not wearing mask, I left store and will never return.
Always a top-tier experience excellent selection from all over the world
My one stop shop for all my liquor (and occasional cigars), always. I love going here and the staff are always quick and friendly to help.
Great selection of everything Alcohol related!
There is very little that they do not have and I like the wine and spirit tastings. Try it before you buy it, found some really good wines through tastings.
They always have what I need.
Always a excellent experience shopping for cigars, spirits & beer. The staff is always helpful and knowledgeable. Great customer service.
I spent several thousands of dollars at this store last year on Beer, cigars and wine. At the end of the year I started getting into allocated bourbon thanks to a close friend of mine. I frequent this store daily and the regular employee in the bourbon section is rude everytime I come in. I come in every day since I work close to this store and every time I show up he tells me they don’t have allocated bourbon every day in the year which is a flat out lie. I went to a competitor store on my days off and find allocations with out much issues I usually find something once a week. After being treated like trash in this store by this employee this year I decided to not shop here anymore. There are plenty of stores that want to earn my money in the metroplex. This store is poorly ran obviously letting the employee hoard allocated bourbon to their buddies while loosing a customer that spent thousands in the store.
Excellent selection and excellent customer service. Lots of friendly and knowledgeable staff walking the store.
Booze!!! And a lot of it! You want it they probably have it! Staff are very nice and quick to help
They have a huge selection of just about any liquor. The staff is very helpful as this place can be intimidating. It is alcohol everywhere! They have a decent humidor with a few good selections.
Large selection and very helpful staff. Great prices.
You simply cant beat the selection or prices here. That can be said for ALL Total Wines, but the customer service at this location is uniquely friendly compared to other DFW locations. My friends and customers often grimace at the thought of having to walk into a Dallas or Plano location because of cold service or uninformed staff. Not the case here. Employees recognize and greet me each time Im there and are always eager to offer assistance. I am so lucky to have this resource so close to home!
I placed orders at the last minute and both orders were ready for pick up before the estimated time! I love visiting this store, by far my favorite one in DFW. Thanks Total Wine Team!!
Alot of variety and store well stocked
Great service at the curb side pick up
Pricey, but worth it. I always find really great trinkets when I come in here to get wines I cant get anywhere else. I do have a Halloween novelty wine glass that had the skeleton hand detach from the bottom, but both pieces are still in tact and just need a stronger glue then what was put on it when produced. Otherwise its a great place, they have an awesome cigar section as well
Visited this place to buy Scotch Whiskey. Almost all brands of scotch whiskey is available here. It is very huge store with lot of collection. I have purchased 1.75 liter of Scotch and they don’t have outer box for it. Took bare bottle. I need to travel to Arkansas to celebrate party with friends and their families. They even not packed it in bubble paper to safeguard it.I am fully disappointed with the customer service even I have spent huge bills here???????????? ZERO STARS.
Very nice staff, plenty of parking can get busy real quick at times.
Wingbucket has a very rude manager there they treat people horrible bad customer service
Great selections and price