James did a great job of finding me a perfect car for my family! Shane the GM of the dealership was very kind, understanding, and was the best person to come to an agreement on a deal. This dealership has the lowest prices listed especially compared to other dealerships. As a new Lewisville resident I will definitely be getting my next car here.
We drove all the way from Houston to view a car at another dealership. We almost left disappointed going back home but I googled a car and found one with Nationstar Autoplex. I called and James Ward was a huge help and was very pleasant to work with when buying a car. He was able to show me different cars that would fit our needs. I wish we would have found them sooner and not waste our time with the other dealership. I recommend asking for James and going to this dealership with the best price around!
Very honest and sincere employees here. Ashton and Shane were the best, both were very courteous and did not pressure into anything at all. This place went above and beyond to make sure we were more than satisfied with our purchase and didn’t try to hide anything from us throughout the whole process. When I returned and decided to purchase the vehicle, everything was squared away and I was pulling off the lot in my new vehicle within 90 mins of arrival. These guys are doing legitimate business, everything was priced very fairly. This place truly wants to take care of their customers, I would 100% recommend to anybody considering shopping here.
This is definitely a go-to place when you are looking for a car. Very professional service. I usually drive my cars until they are at least 10 years old, so had not been out car shopping in awhile. Robert was my salesman. He understood the product and was very informative when making my decision. Shane helped with my financing. I had already gone through the process of getting my own financing prior to arriving at the dealership, but Shane was able to get me a better rate with his connections. I feel like I got an incredible deal and want to thank them both for helping me out. My advice is to check this place out. I would definitely go back when I am ready to look again!
Tried to sell us a car that had a smashed windshield, bald tires, major dents (that looked like they were from a crowbar) and many many other noticeably damaged parts on the car for way too much money. Would NOT recommend.
James was simply outstanding best car purchase we’ve made in three decades!
I would have rated a 4.5 if I could. The car is awesome. I had hunted for over a week for something to replace my wrecked car. Ashton was very courteous. I chose extended warranty - but my husband had other ideas so I cancelled it. Thank you for helping this retired teacher get a beautiful new ride. We love it.
Very easy to work with. We came from out of state had made the deal over the phone. We we’re headed home in an hour.
My son and I spent a couple of days looking for him a newer (used) car in Denton and Lewisville when we came across Nationstar Autoplex. I was a little hesitant at first because they didnt have a huge selection of cars but once I looked around I noticed all their used cars were REALLY nice. We were met by Yên who was nice and extremely helpful. There was no pressure and when I told him we would think about a particular car over the night he said no problem, we hope to see you back tomorrow. We ended up buying my son a 2017 Honda with less than 12K miles on it and it was immaculate! Easiest car buying experience I have ever had. I would definitely recommend this dealership to anyone looking for a really nice late model used car at a very reasonable price.
I found the exact car I was looking for here! Ashton went above and beyond to make sure I was satisfied with my purchase. I really appreciate him working with me through my situation and the patience Ashton and Jeremiah showed me. I’ll be sure to recommend anyone to come here.
My experience with Nationstar Autoplex was outstanding!! The sales team comprised of Jeremiah/Ian went above and beyond to ensure I found the correct vehicle. It was a hassle-free experience and I was very happy with my purchase. I would highly recommend this dealership based on my experience.S. Reed
Fastest carbuying experience I ever had
Our salesman James whats not pushy and was very informative and we bought a vehicle there
Simply stated, The friendly and courteous folks at Nation Star Autoplex know Service.My recent experience with sales team, Mr. Ashton Wyatt, was a pleasure. Ashton’s knowledge of Toyota FJ Cruisers was impressive and reassuring. He assisted me throughout the entire buying process from first contact, a test drive and even loan signing. I traveled from south central Texas to meet Ashton and his line up of Fj cruisers. Prior to meeting in person he provided me extra photos of vehicle including video of running engine. It made the remote buying process assuring and much easier.Based on my continued experiences I recommend Nationstar Autoplex to interested buyers of quality vehicles and service. The folks are genuine and accommodating. Good Job and best Regards from a satisfied Toyota 2013 FJ Cruiser proud owner!
The sales team is kind and attentive without being badgering, ask for Elvin!! The financial team is helpful and attentive and also accommodating. The customer service experience at this dealership is more than I could have asked for. Thank you Elvin, Shad, and Angie for all you help. I love my Jeep and am so thankful to have gotten the deal I got on it! Thank you so much!
James in sales made my purchase a breeze I cant thank him enough for his honesty and going above and beyond to get me the best deal possible, I definitely recommend James if your shopping for a car at this dealership!!
I was pleased with my experience with my salesman Ashton. I was not there all day as with other dealers. I will recommend Nationstar Autoplex to my friends and family.
I have bought many vehicles over the years and this was the best dealership I have ever worked with. No pressure sales. No up-selling of extended warranties or paint protection BS... Just the vehicle I wanted at a good price. Ask for Elvin Webb - he was excellent to deal with. I came in to get the vehicle - they had everything ready for me to sign and I was out the door.
Thank you Caleb Wu for making our truck-buying experience a truly great one at Nationstar Autoplex! We really appreciated your knowledge, expertise, and most of all, your respect, professionalism & friendly demeanor. You listened very well to us and helped us purchase a super truck that we could afford. Thanks for being genuinely interested in us and in helping us get into an awesome truck that we love.
I have only good things to say about Nationstar Autolplex and Jeremiah, the sales manager there. 1. We found the best deal on the vehicle we were looking for, in entire DFW area. 2. The car was in a much better condition than we expected, given its mileage (after looking at two other cars with less mileage in much worse shape). 3. Customer service was outstanding, Jeremiah worked with us throughout the entire process and helped negotiate better financing terms with the lender.Highly recommend to anyone looking for quick and enjoyable experience, best inventory and best value.
THE BEST EXPERIENCE!! NO PRESSURE SALES. I honestly doubted my experience with this dealership because they werent a namebrand dealership. They had a vehicle I was interested in, so I figured we would give it a shot. I called and spoke to Shane (GM) and he was super nice and helpful. When we showed up, we were greeted by our sales person Robert and I was able to drive the vehicles I was interested in. No salesperson riding with me, no salesperson walking the lot with us while we talked about things. No pressure at all. We were given our space to look at every detail of the vehicle purchased. Not to mention, Shane took the extra time to come out of the office to introduce himself to us. It was an easy buying experience for sure!! I most defiantly would buy from them again!!
Excellent staff and no stress. Relaxed environment.
We drove over 4 hours to visit Nationstar Autoplex. Everyone we worked with was very courteous and professional. We got an amazing vehicle at a fabulous price! We highly recommend Nationstar!!PS - Thank you again to all the staff!
Check them out. Great vehicles, better financing. Owner wants to have happy customers and is a great guy.
Sterling, Shane & Gary were so helpful to me in my first time buying a car!I did my research and knew what I wanted. Found it at Nationstar Autoplex and these guys took care of me in such a timely manner! They made sure to ask what worked best for me as far as signing papers and taking ownership & I could not of been more grateful! Thanks guys!!
Bought an Infiniti from Ashton. Loved his car knowledge and genuine spirit. Shane, the finance officer, got me a great extended warranty on a high mileage car, worked well on the numbers and, between the two of them, left me a happy customer.Ive had the car for a week, been all over Dallas with zero problems. Being a 2010, the car has a few predictable issues (want to flush fluids, balance aircon) and, having also met their shop mechanic, Im positive I will have everything where I want it to be.So: nice guys, lots of experience, great home town buying experience.Ill be back when I get a car for my wife
After looking around for another car for quite some time, I came across Nationstar Autoplex online. They had the exact vehicle I was looking for and at a great price. I live about 3hrs away so just popping in to take a test drive wasn’t too easy. Yên Nguyen was super friendly, helpful and answered all of my attritional questions about the vehicle as well as took the time to send me a video of the car so I would know exactly what I’d see in person. When I arrived he had the car waiting and ready for me to test drive. I was in and out in under a hour with a new (to me) car. Talk about easy and stress free!
Had a great car buying experience. Enjoyed working with Elvin. No pressure, honest and kind. Highly recommend this dealership!
Very small selection of vehicles. The manager tried to sell me a car with a big crack in the windshield that he said was too big for him to fix. On top of the fact that the tires were bald. And then Tried to sell me the vehicle above market value and refused to come down off the price or fix the windsheild. I think most of these reviews are from family/friends of the owner, not real experiences. They told me that they are a brand new dealership...seems to me they have a lot to learn. BUYER BEWARE!! go somewhere else this place will take you if you let them. Make sure yo check Kelly Blue Book to see if youre getting a fair deal. At this car lot, you most definitely have not gotten a fair deal!!
Great experience buying our son’s first Jeep! Shane was knowledgeable and made the process simple with no pressure. Excellent customer service.
Caleb and Shane are pretty awesome! Caleb drove the car I was interested in to meet me when I was on a work trip and couldn’t make it to the dealership! Shane helped work with me on pricing and they both took great care of me and the car that I loved! Thanks you guys! I recommend to anyone & everyone!!
Want to thank Shane and Robert for their awesome customer service. We love our Chevrolet Colorado Z71. We will be sending family and friends your way. Thank you so much.
Great experience, quick and easy! Thank you Rob for working with me through the car buying process. Angielina was a very knowledgeable finance manager and provided me great knowledge as a first time car buyer. I was able to walk away with the vehicle I wanted and couldnt be happier!
Caleb worked very hard to get me into my new Tundra! Very laid back no-pressure experience! Thanks guys!
Just want to say Im very appreciative of James and I really appreciate what hes done for me and I will definitely be back to see him again thank you and I appreciate it
This is my first time purchasing a car from a dealership. Mr shane was very professional and took his time to work with what I needed. Mr Gary the general manager was the one who came and brought my car to my work place!!! Their office was far and I couldnt get there on time after work. Instead he brought the car to me and took my old car. They are very professional people and their work ethic and politeness is very impressive. If you need to get a car this is the place indeed!! I highly recommend it!!
I like this nationstar Autoplax specially customer service and how to handle a customer l like that any way everything is very good fore me
Very professional and helpful! Have amazing new and used cars wouldn’t want to get a car from anywhere else! I got my Mercedes from here and I couldn’t love my car anymore than I do, It was in the best condition and low mileage the definition of a PERFECT first car :)! Don’t second guess coming here.. it should be your first stop, the people who work there are beyond kind and will treat you like a family. Thank you so much NationStar!
This was one of the best car dealership experiences I have ever had, hands down. I was in and out in about 2 1/2 hours total from test drive, financing and signing papers. 1000000% recommend!
I have found my place for all my vehicle needs! I’ve dealt with many dealerships over the years and honestly don’t look forward to the tedious task of purchasing vehicles. Nationstar has gone above and beyond all my expectations from trading in all the way through the financial dealings. I will refer all friends and family and continue to use them for all my needs. Thank you!
Chase was extremely helpful. I will most assuredly be back when I need a car in the future.
These guys rocked. From my trade to my new car it was a great experience. The entire team did a great job and I will use them over and over again! They have a large selection of quality cars and it was hard to choose which one I wanted!
I stopped in on a Saturday to get an oil change and a state inspection and they were able to get me in and out in just about an hour. They talked to me about things that I may need to fix in the future but were not pushy at all. It was a fantastic experience.
Stop by and check them out. You will not be disappointed! !
Got a used 2014 Silverado from Mr. Ward. Looked new & great service!
Had an awesome experience with Nationstar! Friendly and informative staff! They gave great and honest advice. I will be recommending my friends and family!
Nationstar Autoplex, has variety of quality vehicles to choose from.We just purchased an SUV and we absolutely love it!!The staff is very professional and they have your best interest at heart...👍🏾👍🏾
Absolutely loved this place !! Shane was absolutely amazing and very helpful this is a 5 star place no doubt 😁
After we bought a van from Nationstar, we ran into an issue with the vehicle, but Shane and Shad went well above and beyond to make sure that we were happy with the end result. I would highly recommend them!
Posting a 1 star because it will not let you post lower. Very confused group of people. Lost my license plate... still cant get me the visor for my vehicle. Basically had to sell the car to myself.
Shane was very honest, helpful, and informative in the process of buying a car. Definitely a dealer you can trust
December 13, 2019 Best ever preowned dealership Ive ever experienced, with top quality selections and reasonable prices across the board. I Purchased a great value for my Wifes birthday gift, exactly what she had hoped for and wanted in every way.
Shane Hutcherson is top notch!! He goes above and beyond to help you get in the vehicle you are wanting.
I had a great experience. I found the best deal here and the process was easy. Thank you
Shane Hutcherson is super great guy to deal with and to talk to, he is able to answer any questions that I have. He really makes you feel like you are apart of the family.
Excellent service- Shane was very attentive to all my concerns and answered all my questions
Great place to do business! Shane Hutcherson works hard to find you the vehicle you want and helps you with the lending process.
The service was great! The employees were very kind. They really accomodated to my needs and I ended up with the car I was looking everywhere for. Highly reccomend!
Sane was the sweetest! He helped me find the best deal, and made my car buying experience stress free!
This is a great place to get a used car. The employees are great people and very nice.
Nice bunch of people with a great selection of vehicles.
Fast and friendly servise, they made everything fast and easy from start to finish and the prosses was hassle free and fun. Will recommend to all friends and family!!
The Nationstar Autoplex team was very helpful, they went above and beyond to help me get financing without all the hassle I have experienced in the past. THANK YOU team for all you did to get me into my new car.
Great car buying experience
Shane was very helpful and knowledgeable. I will be back!
Very Friendly environment and amazing staff that helped immensely!! Thank you Nationstar!
Looking for a vehicle, you have to go see these guys! Professional and no bs like alot of places!
Shane Hutcherson has been a pleasure to do business with, he took his time to find what we wanted and stayed in our budget.
Shane was tentative and as able to take care of me during this time of craziness.
Nice friendly guys.
Really hard working peopleGreat Communication Shane Hutcherson
Great place
Angie is GREAT!
Clean showroom and clean cars