Love the atmosphere, can never go wrong!
Dope spot! I enjoyed my time at this Hookah lounge. The place had a nice feel, the hookah was good, and Krystal and Courtney were great! Would definitely come back when I’m in town again
It was a great place and environment if u like hookah go here ..personally I dont but love the customer service and the energy
Great shisha and better vibes. Love the glass selection and the amount of tobacco they have is jaw-dropping. I recently tried delta 8 at the recommendation of the manager, the amount they carry and overall quality keeps me coming. Great customer service! The new manager is very quality and customer oriented, spending time with me answering any questions I had. My overall experience could not have been any better!
Ive been here twice and Ill be definitely coming back. Such a fun and chill place to smoke hookah.
Sorry to write this but it will be my last visit to this place the hookah isn’t great at all for the money you pay you get nothing. Staff got no clue what they are doing bad customer service they take your order which they never deliver. We came to this place for best experience but we left with so much of regrets.
I was looking for a new hookah the selection here is limited but it is by far the best in state as far as in store quality hookahs and bowls
Loving the new management and remodeling. Great place to chill and enjoy a hookah with a cold beverage. It’s basically my hookah spot, great vibes. I Highly recommend The Hideout
Blonde girl at front desk was spunky. Chill atmosphere.
Good prices, good vibes, and as of 7/16/21 they do take cards!
They dont know how to make a hookah, you dont feel the taste when you smoke a hookah the taste of burnt tobacco, I wanted to teach how to make the right hookah, but I got sick of the hookah and my friends and I left
Great place to relax and enjoy the life!!! Awesome atmosphere and friendly stuff! Highly recommend, you will love it!
First time trying hookah, Courtney was so helpful guiding me through choosing a good flavor mix & showing me the ropes. Definitely will be back again!
Great place to hang out with friends and family and smoke quality hookah They also got a great selection on hookahs disposable glass and much more.
Best hookah experience in a long time, great customer service and we got VIP room, which was nice and comfyRecommend this place if you want to have nice evening with friends or date
I made the mistake of trying hookah at this place again. They’ve had the same nasty bottles since 2015. Never had hookah this bad. What a waste of space
Best hookah place. Thier hookah is the real one fresh shsisha and great coals
Customer service is terrible and hard to deal with. There is a new big dude who works during the weekend, he is terrible, rude, disrespectful, lazy and hard to deal with, he dragged this place down. I used to love this place and staff was amazing (especially Crystal). I started to hate this place because of the new staff. Not recommended any more
Incredible staff! It’s great to have a hookah bar in town!
Great time and atmosphere!! Mundo was awesome, very friendly and inviting. Great flavor suggestions. Highly recommend!
Amazing hookah lounge! Great staff! Comfortable environment with updated music selection and fun game room!
Great shisha, always great service. Lots of drink and snack options.
I noticed a lot changed with the new management and we were told they gonna do remodeling for the whole store can’t waitThis will be the spot
This was one of the worst hookah lounge I have ever been to. Unprofessional customer service and rude.Not recommend this place at all.
Great service
Best service
Great customer service from the moment I walked in! Honest opinions and great customer service! If you go to any other hookah bar youre going to the wrong place. Ask for Crystal and Mundo!
Great customer service, Great hookahs. Im from the Middle East and this place is so much better than some of the other hookah places in the twin cities. The hookahs here really hit close to home, and they make a really good hookah. I would definitely recommend going here over any other hookah places I have visited in the twin cities.
This place is so fun! Love the employees and how they take care of you. Hookah is always on point because they are constantly looking after everyone. They have good deals. Awesome little spot.
It’s a decent place that I often visit. The hookah is good for the price but definitely not great. Staff are really friendly. You will need your ID to get and they accept only cash. They do have an ATM for use. The cities don’t have many hookah lounges so this will be a definitely a friendly place to check out.
Great service; quick, clean and polite employees. Affordable rates; had 1 hookah for 3 avg smokers, lasted ~4 hrs. Cost $40. Let downs: Cash only; No booze; lighting too bright (I like lounges kinda dim)
Went there on a Wednesday night around 11pm. All the lights were on, music on and were open sign was on, but the Doors were locked. No one answered the phone and their ad says they dont close until 2am We drove there from south Minneapolis. I just bought a hookah for my house so I wont have to go through that experience again. You can save a lot of money by switching to your own hookah.
The places is actually really nice.The vibe is good. Large comfortable couches like your living room. Only problem is some of the hookah bottles we not working well. They need new ones.
The staff was very friendly and attentive. Love the chill atmosphere. Only thing is they dont serve food but there are vending machines. Good place to go & their mango flavor is great.
This was my first time going to a hookah bar and it was awesome! The staff are friendly and know how to pack a hookah bowl. The prices where very cheap. The snack machine has a huge variety of snacks and drinks. The shisha selection was pretty good and overall the place was super clean and comfortable. I definitely am going to start considering myself a regular to this place.
Joe is the best and so helpful. I cant wait to come back!
Bad... just bad. Not worth the $Can just go buy a whole set for the price they charge. Bad seatings. Bad everything.
Chill spot Im for Louisiana and they made me feel like I was at home
Ive been to a lot of hookah lounges. This place is really pricey, hookahs should not be more than $20.The bowl was small, also charge for little things, like bringing in food/water, filtered tips, vortex bowl, etc.. The hookah itself was cool though. They also dont take cards, only cash, which was inconvenient.
Great place to vibe out great customer service that man Mundo is a great worker great customer service 👌
First impression of this place is it looks like it’s been put together from Goodwill (yard sale vibe). The hookah was not good and the customer service was not up to par. Traveling all this way for hookah and I’m disappointed. Look elsewhere not worth the time.
Not clean, very dirty bathrooms, the whole place has a terrible odor and the customer service is beyond unimaginably rude and disgusting people will never go back there and people be warned take your money else where bcuz these people have zero respect for their customers!
Poor customers service and the smallboy is very rude and has no respect at all. Keep rushing people and didnt wanna serve. I think the owner need to talk to some of his staffs or give em some customers service lesson otherwise they gonna loose all their good customers.
I came in here with my wife i waited in the front for over 30 minutes the staff saw us all those 30 minutes and did absolutely nothing about it but chat in the back room as me and my wife watched them. finally when they decided to take our service and hear us out. the staff was extremely rude my wife was mad but i was more shocked that someone would let these type of people run their business for them. i didnt care about the price but i found also they dont accept it credit cards? that was place had me in shock for the entire time i was there. my wife is accountant she thought this was like a tax thing claim whatever you want since its all cash terrible ownership terrible business mindset just wowed were never coming back we dont even smoke often but wow i am speechless.
Beware the customer service at this place is terrible the products are garbage. Don’t learn the hard way and visit this place. The owner is also a terrible person to deal with.
Best place in MN ever, Im came from London where there is a lot of hookah places. Seeing as there isnt many in MN this has become my new spot whilst Im here. Good music and hookah ❤️
This place is amazing. A good place to chill out and hang out. The atmosphere, service, and hookah was all amazing. I will definitely go there again and would recommend a friend.
The people are nice and they it’s a nice chill place to relax. Definitely a nice place to try out.
Nice place
I wish can give this place zero stars but that dream will soon be fulfilled someday I hope. let me start of by saying I hate the arrogant owner who keeps on bragging about becoming a lawyer and he doesnt value his customers he talked about credit card scams thats why he doesnt accept credit cards or debits but in reality hes making extra money from the atm that he purchased. 2.50 from your card if you dont have cash on top of that the hookah quality is literally nothing but air honest to god like the only thing I personally like about this place is the setting but overall this business and its owner is a example why anyone can become a business owner like.....literally anyone.
Nice place to chill and enjoy hookah. The Hideout is clean and the staff are friendly. There is also a smoke shop that offers many accessories. Please remember that they are a CASH ONLY establishment.
Good Vibes!
Do not come here on Wednesday or Sunday. The guy that works on these days is awful. Worst hookah experience in my life. He was extremely rude and tried to scam people for their money. Over charging also. Never coming here again. This man is while bald and honestly dont know how he got hired. He should honestly be fired asap.
It wasnt bad. Id come back again.
Great birthday outing!! I really enjoyed this place!!
Great flavor selection and atmosphere, lots of games to play. 4 stars because the prices are a little outrageous, but definitely worth a trip. I would go during the day, it can get very crowded and loud at nights.
Not from Minnesota, besides the hookah beinging overpriced - the Customer service here SUCKS
Place is very decent. No food.Only problem is its cash only, no card accepted.
Sitting could be better or improved but not a bad tastin shiisha...have made a significant improvement from last time I was there (three years ago)
Went about a year ago. But from the reviews I can see this place hasnt changed. They are overpriced and the service needs to be more friendly. Get your act together already!
My first time experience at hookah hideout. The place is decent and is a cool calm atmosphere. The hookah was surprisingly good lasted me for more than an hour. One thing I do not like in customer service is they can be a bit dishonest and perhaps they took advantage of me because i perhaps wasnt a regular? Anyways they charged me a few dollars more than what was listed on their website, which is a shame because of false advertisement will always drive people away. I am going to it give another shot, after all, cant always expect a perfect first time experience right? I recommend to those who want to try this place out.
Beyond bad. Pricing is way to high and no service for hours. Better off going anywhere else.
I’m very familiar with Hooka bars and definitely this is bad experience.Slow service, very expensive, they charged me 28$ for Hooka, 5$ cover charge for my buddy who never smoked, they wanted cash only .Hooka head was very small, taste awful.The customer service is poor, slow .Mostly taking advantage of not having too many Hooka Bars in Minneapolis.Not recommended at all .
I like the place. Really chill vibe. Just didnt like the location
Great hookah! Good vibes!
Dont go to this place. Service is terrible and they dont care. I went there with a friend for hookah around 10.45 pm and it wasnt that busy. We were told to sit Anywhere we like. So we did and waited for 15 mins and no one came to take the order. We thought its okay and went near the Kitchen and ordered the 2 hookahs and waited for more than 35 mins and there was no sign of them serving. So we went and asked why is it taking long? He just shrugged his shoulder and said theyre preparing it!Preparing hookah for over 30 mins! Thats really something. We chose to leave without waiting for some more time.We will definitely not go there!
Employees are always working to provide great customer service.
Great prices on all items. Its pretty heady in there.
Great atmosphere, friendly, helpful staff, and great flavors
Awesome place and staff! Even gave a little discount for tagging them!
Very chill atmosphere, feels like youre in a basement, a nice one. Very comfortable, good sheesha, nice game selectios. Will definitely come back
Nice and relaxing. Very polite
Terrible place period.No hookah knowledge, terrible tasting and preforming hookahs. Not worth going.Go anywhere else, dont let the other fake reviews fool you.
Worst hookah experience ever. Owner was rude as hell, door was locked and made us wait outside until a hookah was free, every 10 MINUTES he would say at least 30 more minutes until a free hookay, also located in a very sketchy area. I wouldnt recommend this place to my worst enemy.
I like the staff. Fun place to chill for a bit
Came first on a friday and it was a great experience. Then came on sunday and got gipped and over charged. The dude who works there sunday nights rips people gave us a sad story about he only works for tips cause they pay hom so bad. Next thing was were experiencing a problem with our hookah and he didnt believe us. When we asked him to try it for himself he said he didnt smoke. Wth you work in a smoke shop and never smoked? Needless to say i had to talk my bf into trying it again on a friday. Tried it again, on a friday it was the best, busy but good. Again we had a problem with a hookah but the guy who helped us out was very knowledgeable and fixed our problem. Stay away on sundays if you dont want poor service but fridays are the bomb!
Come and unwind ♥️
PUT YOUR MONEY ELSEWHERE. Showed at 12:25p. Doors locked. No one answer phone. None of businesses next to them know owner. Have never been to a hookah bar with adversited hours that NO ONE was inside to service. Drove over 50 miles for this. Waste.
Very nice setup and good hookas
Trash hookah trash service and trash employees don’t waste your money and time here you will regret it.
Very expensive and the hookah doesnt deserve that costs also the taste/flavour is horible
Bad service ever!
Great place to relax
Rough service, took us 2 hours to get nee coals for our pipe.
Pretty chill, but all of the game pieces are missing.
Good times.Friendly staff, comfortable seating.
Nice little hang out place
Cash only but cool place
Nice place for hookah
Expensive $32 for one hookah one flavor for 2 people.
Nice place ... good hookahs
They dont know how to make hookah Ill never go this place again
One of worst hookah i have ever seen, expensive and bad service, it was me and my friend, we order one hookah and two small water they charged me 68$ dollars despite they dont take credit card or debit except cash, basically its rip off avoid this place....
One of the better hookah bars in Mn. They charge way to much for a hookah though and they try to charge for every little thing they can.
Hookah is OK, average, service needs to be improved