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Goodyear Auto Service
8014 Geyer Springs Rd, Little Rock, AR 72209, United States
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Goodyear Auto Service
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Su
Review №1

I have used this location twice, thought I was well taken care of and now come to find out was screwed both visits. First visit was because I hit a pothole getting onto the interstate in all the construction and ended up with a flat tire. Went to them, purchased a new tire and was offered road hazard for all my tires. Second visit was about a month ago because I needed new tires all around and was about to move across the country. Dropped my car off at 9 for my appointment, got a call around 1:30 for pickup. Was given my keys and receipt, no info about my car at all and left. Just picked up my car from a trusted local shop where I relocated to and come to find out the wheel of the tire I originally had to replace has been BENT this entire time. This information should have been relayed to me on the FIRST visit, and also on the SECOND was I not informed of it, my tires were NOT BALANCED, nor was the ALIGNMENT I PAID FOR done because it was so out of whack . Do not use this place. Go somewhere else.

Ja
Review №2

Very nice, but only one employee and multiple customers. Then gave me the wrong key. Also very hot in the building due to the huge windows and sun coming in.

Bo
Review №3

I heard noise coming from the front end of my van. Since it was the closest tire place, I pulled in, expecting to pay an arm and a leg for a simple diagnosis. The check my van out right away, found no problems, and did not charge me! Thank you! You guys are great!

Ja
Review №4

New manager, good experience.

Va
Review №5

Great price speedy service and nice people

Am
Review №6

There was 2 guys in the front office on their phones. I interrupted them and told them I was in a rental ans needed a plug or patch. They told me they were to busy and went back to their phones. I then sat in the parking lot andbobserved the 2 guys in the shop also on their phones.. I had to go put air in my tire and then pray I me it 12 miles to the next enterprise approved repair shop.Thank you to Firestone who took us in right away and had us back on the road SAFELY in less than 30 mins.

me
Review №7

We were at this location on 3/7/2020. The service was great, got an amazing deal on tires and an honest quote for some work. My family will definitely be sticking with good year!! Oh and the bathrooms were amazingly clean

Ma
Review №8

I started using this location because the Goodyear on Broadway did some shady stuff, and Mike was a worm to work with. So I went out to the Geyer Springs location and they were great. They took care of my issue with a tire, in a timely, professional manner. It may be a little bit of a distance but it is worth the drive. You dont have to deal with Mike,

Je
Review №9

I had a great experience here! Jason really helped take care of me and my car. I came to them for new tires & they checked my car alignment as well. They were even nice enough to change the battery in my car remote since it was dead. Very nice and courteous as well as great prices!

Ke
Review №10

It was a good experience they were very helpful and the price wasnt bad

Bi
Review №11

Rude very inconsiderate

Ti
Review №12

I was in Little Rock for a family wedding. My cars air conditioning wasnt working after we left Nevada, MO. We got into Little Rock late Friday. On Saturday I couldnt find a garage open until I called the downtown Goodyear shop. They suggested I call the Geyer Springs Goodyear because they had techs working on Saturday. I called the Geyer Springs Goodyear and they said they could work me in around noon. They diagnosed that I had no freon and the fixed it. I was in and out in an hour.. Great service! Great team working there. Honest prices. It was just $207 for this traveler from Iowa. Id go there again and highly recommend them. The picture is of my car at a museum in Kansas City we stopped to visit of our Mazda Miata. We made it home and the a.c. worked great. 👍

Is
Review №13

Amazing service. Checked out my car and gave me peace of mind to take it out on the road!

Ra
Review №14

They do great work

Ch
Review №15

I neededed a tire repair and oil change. This branch of Goodyear was the only location open and accepting appointments at 5pm, which was so helpful with my busy work schedule! Not only did the fit me in that day, but the service was fast and friendly! I will definitely be going back!

Ti
Review №16

Work done on car. Good job. Great price.

De
Review №17

The team is absolutely great! Everytime I come here it is always five star sevices. Jason, did a great job with making sure as I waited that my needs were met with great customer service. Chris, the tech took time to educate and explained to me what was going on with my vehicle and made me feel comfortable with the service I was getting. This team is an all star group. DO NOT REMOVE them from this store. (Geyer Springs, Little Rock, Ar.)

Li
Review №18

I was broken down, miles from home. They could have taken advantage of this, but did not. I got a fair price for the job they did. Yes, I verified price with a trusted friend. PLUS they expedited my car, knowing I had a long trip still to go. That means a lot in my book.Thanks guys!

Jo
Review №19

Around this time last year, they tried to charge me over $1000 to replace my radiator for an engine overheating problem. They told me that this is the only way to fix the problem. I went to one of their competitors. They told me that it would only cost me $300 to replace it. Fortunately, they did a complete inspection of the true reason why my car was overheating. Found out nothing was wrong with the radiator (hadnt rusted, frozen, no cracks, and no leaks) only the temperature gauge control had burned out. Cost only $20.00 to replace. I always thought this location did good work. I wasnt aware that they try to cheat their customers. Be careful when dealing with this location. It could cost you an arm and a leg.

J
Review №20

Did a great job got in got a tire got out great price preciate your help

Da
Review №21

Damn good. Counter man got a couple of out of towners back on road with directions around rush hour traffic. Awesome people!!

Ma
Review №22

Do NOT go here !!!!! I have gotten several oil changes from this location for what I felt was a reasonable price.On my most recent visit I made an appointment, droped my vehicle off, was quoted a price and told my vehicle would be ready in an hour. When the hour past I was contacted by the Store Manager and informed my price had went up an additional $40. What the heck, I informed them I had been a loyal customer for quite some time and I had always paid the same price. The manager refused to honor the quoted price and did not apologize for wasting my time. I am so disappointed by the level of customer service I received today and the lack to attempt to make the situation right. I took my business elsewhere and I suggest you do the same, if you dont like surprises.

sh
Review №23

Helped us out in a pinch!! Thomas the Service Manager is the Best!!

Ti
Review №24

Great service! Oil change, brake fluid flush, and new tires - all done very professionally.

Ti
Review №25

Friendly fast service

Dl
Review №26

They took good care of my tire needs very professionally!

De
Review №27

Got me right in and out . I lost a value stem they replaced it at low cost and got me back on my way .I was impressed with the speed and service .

Ki
Review №28

Great & fast service!

Al
Review №29

Great Place.. They give honest & accurate information about your vehicle...

Ad
Review №30

Had a flat tire in their parking lot, but was told they are just too busy to help me. Estimated wait was a few days for a tire. Never coming back.

St
Review №31

I get a partnership discount and so its super cheap plus they are super fast.

je
Review №32

I came in to get a flat fixed and have been waiting 1 hour, when I asked to check on it the manager said he had other thing to do, witch is funny cause Im the only one here. Maybe he could have asked one of the four guys standing around smoking.

Le
Review №33

Infiniti g35 new back tires are amazing.. #getsomegrip

Ad
Review №34

They do good work but they lack in customers service as far as communication skills are concerned

Ca
Review №35

We were out of town when we had tire trouble everyone was so helpful

fr
Review №36

Had some car put on there pretty quick service

Ar
Review №37

Good service. As expensive as the dealer.

Re
Review №38

Place is poorly ran Came in at 4 oclock for flat repair and they told me they could not get me before they close at 6 places poorly ran asked to speak to the manager not even their horrible place do not go to good year

RO
Review №39

Great place VERY busy

Ky
Review №40

These guys have been really great!

Ra
Review №41

Bad experience

je
Review №42

Very helpful on a holiday

Je
Review №43

These guys have a bad reputation because they have bad quality. Go to a real garage.

An
Review №44

They were very friendly!

Na
Review №45

Very slow service...my appointment was at 11:30 am they didnt take my car until 1245...

to
Review №46

Fair and honest

An
Review №47

Great place for a oil change

Mi
Review №48

Great service and customer service

MA
Review №49

♥️

Le
Review №50

Awesome.

Ch
Review №51

Excellent

ko
Review №52

Very disappointed

Information
9 Photos
52 Comments
4.2 Rating
  • Address:8014 Geyer Springs Rd, Little Rock, AR 72209, United States
  • Site:https://goodyearautoservice.com/en-US/shop/AR/Little-Rock/000902677-72209-4832
  • Phone:+1 501-565-0362
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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