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Arkansas Cycling & Fitness
315 N Bowman Rd, Little Rock, AR 72211, United States
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Arkansas Cycling & Fitness
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Ch
Review №1

Cant say enough good things about the folks at Arkansas Cycling & Fitness. They were professional and courteous during my initial phone conversation, and to my surprise, followed up without being prompted the following day. When I arrived at the store, the bike I was purchasing was already set up and ready to go. Not only that, since I was from out of state, they offered to take me out and show me the local trails. Richard and Scott proved that Arkansas Cycling & Fitness know how to do customer service right. These guys are incredible! They have earned a lifelong customer.

Je
Review №2

Nice folks, have only been here for bike maintenance. My experience in same day work has been great, for small things they turn it around quickly.However, I do not like having to drop my bike off and leave it there for over a week for their convenience. I asked if I could bring it in a few days before it’s scheduled to be worked on instead and was told no, that other customers had not brought their bikes back in and it caused issues for the shop. I offered to pay half upfront so that even if I didn’t bring it in they would get paid, still no.Now I have to let them hold my bike for over a week, while it’s not being worked on. This is a very non-customer-centric policy and I’ll be looking for alternatives in the area.

Na
Review №3

Truly great people. Friend and I went in with a bike they don’t even sale and they adjusted the shifting for him and let me keep my bike there while we went to eat. Staff is very knowledgeable and friendly. I will buy my next bike from them.

Sc
Review №4

Best bike shop that Ive ever been to. Not only did they have the hardest bike in the country to get, but had both model years in stock. What really impressed me is the expertise of the staff. Gregg knew off the top of his head the difference between the 20 and 21 model. Made my decision quick and easy. I drove 9 hours to get the bike and it was worth every mile. Ive bought some high end bikes before and Heres something to think about. Who sets the bike up REALLY matters. This one by far is the most dialed in with adjustments. Will FOR SURE be back.

Ke
Review №5

Great experience buying our 10 year old son a road bike. Bicycle Mike was awesome with showing our son around, picking out some gear, and making sure the bike was sized correctly. Definitely would recommend if your coming through town.

TJ
Review №6

Wonderful service by “Happy Richard”. Richard was very helpful in my quest to find an intro bike and provided lots of tips and tricks on everything from specs to rules to maintenance. He even helped me put a bike rack on... truly above & beyond!! So happy with my purchase and the service... Go see Richard!! :)

Ka
Review №7

Best sales and service team! Always sharing helpful cycling advice!

St
Review №8

Bought a Specialized Roll Sport last week and my total experience with Arkansas Cycling & Fitness was A-1 first rate. They had the bike in stock but it wasnt assembled. Richard and his team got the bike set up and ready to ride in two days. I ended up buying a number of other things there at great prices. Great store. Great friendly staff.

Je
Review №9

I bought my first bike from Richard when he opened Ark. Cycling and Fitness years ago and another upgrade years later. They have always been very helpful and a great bike shop. I recently had them box a bike for shipping and they did a great job in working with me to get that done. I highly recommend them! Frank is a great mechanic as well.

Br
Review №10

A great place to get all your bikes and biking accessories! Staff is very knowledgeable, experienced, and professional.

Mi
Review №11

Outstanding bike shop! Great selection and knowledgeable, enthusiastic staff. I purchased a bike online from 470 miles away because this was the closest bike shop to Atlanta that had the bike I was looking for. I was more than pleased when I arrived and my new bike was ready to ride and set up perfectly for my height and weight. Richard and his team are cycling enthusiasts and it shows. He suggested that I check out some of the amazing trials in NW Arkansas while we were there. He even printed us a map to one of his favorite riding areas and gave us detailed directions. This bike shop is a breath of fresh air!

La
Review №12

Went in without an appointmaent to have my edals switched. They had me out the door in 10 minutes and were the best prices in town! The BEST service and the BEST prices! Bar None! Thanks guys! If your in Little Rock, then your number one place for bikes has to be this place or your lost and confused!

al
Review №13

Great guys! Excellent service! Got the bike I wanted at a great discount!

St
Review №14

This shops likes to sell new bikes but when you need service they tell you they can’t because they are busy with new bikes. Be aware that if you buy from them you will need another bike shop for service.

Am
Review №15

Drove all the way from Dallas to pick up a bike since they were the only ones that had it in stock. The team was so very helpful and even gave me recommendations on some trails to hit on the way home. I see myself visiting them in the future and planning any maintenance around long weekends with lots of riding planned! Thank you again Arkansas Cycling & Fitness!

Da
Review №16

After having a bad experience years ago I didn’t think I would return. But I gave it another shot this year. I was looking for a bike rack I knew they stock. I can honestly say the service was great. My salesman was super friendly, very knowledgeable, and willing to show me everything about the rack I was interested in.

To
Review №17

Richard, Tommy and the rest of the crew are wonderful to work with. They have helped me size 2 bikes for my girlfriend that she inherited. Recently purchased my 3rd bike from them

bo
Review №18

I looked the store up online it showed they had the bike I wanted in stock. I took off work Friday drove to the shop the nice salesman tells me they only are doing online sales right now. Next day Saturday my wife orders the bike I want online. I get a call saying they will call as soon as bike is ready. Monday I get a call they tell me my bike is ready for pickup. So I took off work again drove to shop they refused to give the bike because my drivers license doesnt match our new address that we just moved to, and my wife isnt with me because she works too. The owner tells me it looks like fraud. So I got two phone calls from them not one said I needed to bring my wife or my address had to match. So now they have over a $1000.00 dollars of ours that we have to wait to get refunded that will take several days. This is wrong and the owner should make it right.

Bi
Review №19

Great bike shop. Very personable and they take time to answer questions and step you through the process of buying a road bike. We were in looking for a bike for my wife, and Richard spent nearly half a day answering questions and helping her find the right bike and fit. They dont make you feel like your taking to a salesman either. Great group of guys at Arkansas Cycling.

On
Review №20

Nice shop, convenient location, staff could brush up on their people skills.

Mi
Review №21

Great shop! Highly recommend! The staff is very knowledgeable.

Cy
Review №22

Quality service, excellent products, accessible locations. Ive been a customer for years. The folks take the time to talk and explain. Thats an invaluable marker of good customer service. Previously Andy (has departed, good for him) and now Ryan are go-to folks for help and guidance. Thanks!

Al
Review №23

Bought my first road bike from this shop. Came in with little knowledge (read a lot online, but what does that really amount to?) and had two different staff talk to me on two separate occasions. Both were knowledgeable and took the time to explain anything I wanted to know and things I didnt know I needed to know. Taking the time they did is even more impressive considering the first time I went in I said from the very beginning that I was not buying one yet. Was impressed enough to come back and bought one of the bikes we looked at. They took me out on one that I liked and a comparable model to compare. After a short ride in the neighborhood behind the shop, I knew which one I wanted and they set it up with the accessories I wanted to purchase. They had suggestions on what accessories I should buy but did not pressure me if I did not want to purchase them. Overall great experience and they have earned a new loyal customer.

ro
Review №24

Nice and friendly staff like frank and others that working in the store

Mu
Review №25

This review is the professionalism and the courteous behavior of the staff at the shop. I got a tricycle for my kid who had a difficult placement of air valve in the tires that I couldnt access via regular air pump at Gas station. I looked this place up and went in to get air inflated since all 3 were w/o any air in them. The guy working there spent at least 10 - 15 mins disassembling the tires and then putting them back on after inflating. At the end he refused any kind of payment saying that the work he did was nothing technical and we dont any think, despite our repeated insistence. I was impressed by his professionalism and he got himself a loyal customer if I decided to get on a bicycle as a hobby.

Da
Review №26

This place was GREAT! Tommy helped guide me through the process of selecting a road bike. I didnt really know what to expect with all the different options. There was no high pressure, no hard upsale. I ended up with a Specialized and love it! Thanks AC&F!

jo
Review №27

Have purchased a few Specialized bikes from AC&F... A great bunch of people to work with and reasonable prices.

Ar
Review №28

I am very pleased with the mountain bike I bought a few months back.They have been very helpful with servicing our older bikes as well.They have parts & accessories that keeps me stopping by regularly. I highly recommend Arkansas Cycling to any rider.

Le
Review №29

Top notch bike shop. These guys are super helpful and know their stuff! Do yourself a favor and stop in to see them.

Ph
Review №30

I looked around at different bike shops and this was the only one that had on their website that they would work on your bike wether or not you bought it from them. I took my Diamondback in to have my new shifters adjusted and brake hoses trimmed. The guys were super helpful and did an amazing job.

Ti
Review №31

Checked on a part and Frank was great!!

Ca
Review №32

Excellent. I rolled into little rock from Fort Worth for big dam bridge 2016. Arrived the day before the event with an issue with my headset. A self created issue that I caused and thought I had a serious issues going on. The mechanic that worked on my bike was very good, very personable, and was very respectful even though I caused my own issue. He jumped on my bike, had it fixed inside of 15 min. the rest of the staff was very friendly and even though they were busy with all the BDB100 prep; were open with talking about the ride and some of the things to expect. BDB100 was one of my best ride events in 25 years of cycling. Then whole experience in Little Rock which began here at AR cycling and fitness was awesome. TY so much to you all and to LR for you hospitably. Look forward to next year.

Ma
Review №33

Friendly, knowledgeable and every time I have been in there they have worked on my bike immediately while I waited. Cant beat that.Im a total beginner and they were patient and not condescending at all despite my complete lack of knowledge about things they are experts in.Ill be going here from now on, thanks guys!

Br
Review №34

One of the coolest and friendliest shops Ive been to in a long time. The owner has his memorabilia on the ceilings. Good selection of stuff.

Ry
Review №35

Great Store for Everything Cycling related, gear, equipment, advice & excellent staff

ma
Review №36

Best place to get gear and service these guys don’t make you feel like a DB for not spending 5-6K on a bike or gear, like (blank) Wheel does and the prices are better. Top notch experience every time!

Za
Review №37

These guys are the best! Both locations are very helpful and willing to go the extra mile for customer service!!!

Er
Review №38

I just wanted to say a huge thanks to Dan Lysk for helping me the past few days selecting a bike! I am very happy with my new Trek FX 7.2 and its so great to be cycling! I would HIGHLY recommend this store for any purchase especially if youre a new rider like me! They are extremely knowledgeable and very patient finding that perfect bike for you. I hope to soon be able to participate in the riding groups here, but for now its time to build experience for cycling.Thanks again!!!Eric Stockman

je
Review №39

Friendly helpful staff

Ja
Review №40

They repaired my BOB stroller wheel so quickly!! You guys are amazing!

Di
Review №41

Great people to deal with and good prices.

Je
Review №42

The place to go!!

Ma
Review №43

Was on a mountain bike vacation in Arkansas and my front brakes went bad on our last ride. Called around for bike repair at various shops and the guys at Arkansas Cycling & Fitness took care of my bike As soon as I brought my bike in and replaced front brakes at a very good price. Saved me 4 to 6 days of mountain biking during a November weather warm up. We were from Michigan and they saved our mountain biking vacation. Thanks guys!

Information
20 Photos
43 Comments
4.7 Rating
  • Address:315 N Bowman Rd, Little Rock, AR 72211, United States
  • Site:http://arkansascycling.com/
  • Phone:+1 501-221-2453
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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