Super nice knowledgeable folks.This last time—I tried to do some brake work myself and managed to lose a small part and got a couple other tiny pieces put in backwards as I installed the new brake cable. Their was no judgment at all when I came back in. They were super patient, grabbed the missing part and showed me exactly where I went wrong.
Was on the hunt for a new mountain bike and on the fence about an Enduro...or all mountain.Rode a very nice Reign at spokes and Matt answered all my questions honestly and shared his experiences with the bikes .I even called back and talked some more a couple days later..Great guy..very professional.I ended up going the all mountain way with another brand, only because of the bike shortage ..but Im very happy with the bike I got and the help I got from Matt.. Hopefully the bikes start flowing again and my next one will be from Spokes.First impressions matter
Bought my bike here. Great local business, very professional. Also they allowed metro buy the right bike for me.
The salespeople are very helpful and they know their products. Though its a big name store, it has a mom & pop feel because of their friendliness. They helped us make informed decisions on bicycles and other products. I highly recommend this shop.
Always an excellent experience! Have bikes not bought there serviced. They always do a great job. Bought a Giant there that I love. And...they had an older gentleman being a real difficult Karen when I was there. They handled it with a lot of grace and respect that I dont think he deserved. (Sorry to all Karens offended by using there name.
Went in to find an entry level hardtail, store didn’t have any coming in until December. This isn’t shocking given the current bike shortage, but what was unsettling was when I asked about other shops the guy working told me he knew of them but I’d have to google them and he didn’t want to send me to the competition. I wasn’t asked any questions other than what I’m looking for. The fancy store and great location are cool, but customer service should be at the core. I went to Angry Dave’s yesterday and they directed me to other stores and great trails. Both first time visits, both out of stock, both memorable visits, one for the right reasons.
The employees at this store are so nice and helpful. They helped us when we were just getting into cycling and they never made us feel out of place. We finally bought our first road bikes a few weeks ago, and we were happy to buy from Spokes.
Made my first visit to Spokes this morning and I was extremely impressed by the kindness and knowledge of the employees, as well as the selection of bikes and accessories. I was given some great advice on local bike routes, and received assistance with a mechanical issue. I will definitely be back!
Knowledgeable staff, and very helpful towards helping you acquire the best bike for your physique and ride style.
These guys were super nice and helpful. They got my bike serviced and returned to me in the same day!
The Spokes team is always helpful. Always a pleasant experience getting my bike issues taken care of.
Great products, helpful friendly staff, excellent service for bike maintenance 👍
Best bike shop in central AR. I always feel welcome here, even though I usually just need something small. The people that work here are really helpful and knowledgeable, and they’ve definitely earned my business.
Good people...very helpful.Love my new bike.
Such great people want to make sure you get a bike that’s best for you. Cynthia was so helpful and knowledge. I love this place and I love my new bike.
Best shopping experience i could have ask for. Matt and his staff are super friendly and very knowledgeable. I ended up buying two bikes from them and would recommend these guys for your next bike purchase. The service guys arr great too. Jason took great care of my talon when needing service. Great people. Great store .Check them out for yourself.
Great place, friendly people, and fair prices.
Great bike shop. Staff is very knowledgeable and super helpful.
Nice shop, very friendly, no pressure! I will be back.
Super nice staff
They always take great care of us.
The best bicycle shop in the city. Not even close.
Great place to buy a bike, excellent customer service.
The best bike shop I’ve ever been to. Cynthia went above and beyond to make sure I got everything I needed. She was so helpful and friendly, this place just got a long time customer out of my and my family!
Great bike repairs 👍 And very nice and professional 👍
Just moved to Little Rock determined to get back in shape and take advantage of all the outdoor activities. First stop was this shop. Two employees spent over an hour on a busy Saturday explaining, listening and watching me take multiple test rides to find the bike that was right for me. Best customer service ever. Do yourself a favor and check these folks before you make a bicycle purchase decision.
Cynthia was so helpful! We love our bikes, and cannot brag about this store enough! If you are looking for quality, great customer service, and a store that can help beginners or long term cyclist this is the place to go!
Helpful staff, great bikes and a wonderful experience.
Love these guys, the help are great, they know their stuff. They did a great job on my bike. My bike was ready on time and was fixed right.
Bought 2 bikes from these guys. I got a great value on both bikes. They went above and beyond to make sure I was happy with the second bike. They will take care of you.
Love this bike shop! Great staff friendly and helpful.
Best customer service around.
Good and friendly folk there very helpful. If I lived in Little Rock this would be my go to bike shop.
Staff friendly and very knowledgeable. My husband spent hours checking out bikes. Staff never tried pressuring us into purchase. Bought my husbands bike today will hopefully return soon to fet mine!!!
Great service. Very friendly and welcoming staff. You can test ride the bikes.
Super helpful staff and awesome bikes!
Friendly staff and fast service!
Bought a bike from them recently and they were super friendly, as well as being very helpful. Had to order one in my size, but I expected that.
Fast repair service
Great customer and repair service! Thank you to Jason for spending the time problem solving a couple of odd issues on my Cannondale.
Super friendly and very helpful!
Amazing bike shop!
Excellent
They treated me super well and in Spanish !!!!! 👍🏼