user
Service King Collision Lockport
840 N State St, Lockport, IL 60441, United States
Appearance
Service King Collision Lockport
Comments
Ma
Review №1

Service King in Lockport, Il. is without a doubt the best. Sue the office manager assisted me throughout the whole process of repairing my car. She not only helped with scheduling my car repair, but she also took care of setting up a loaner car from Enterprise. She along with all the people that worked on my car turned a horrible situation into a positive experience. My car looks great. Thanks to all of you. I would definitely recommend this establishment.

Da
Review №2

Sue and her team are the best!!! The entire repair process was handled professionally and in a timely manner. The repair, color match and detailing of the vehicle was perfect!! I used other places in the past and I always felt that I was putting them out by asking them to repair my vehicle. When I walked thru the door Sue greeted me and was extremely pleasant and listened to my concerns, I was kept up on the entire repair process. The end result was great!! Thanks again.... I will be passing along my experience with all my friends and customers.

De
Review №3

Couldn’t be happier than with Service King in Lockport! Professional, courteous, customer oriented.Sue kept me abreast with progress on my vehicle throughout the short time in the shop.Francisco has great interpersonal skills from the greeting I received when I brought my car in to when I picked my car up.My car looks like new.I highly recommend Sue and her team for your vehicle servicing.

Se
Review №4

Strictly for the unprofessionalism from the guy who was in the office today 09.29.21 at 9am. Looked and sounded like I ruined his day when I came in for a claim check. Yup Ill take my business to somewhere Im quickly greeted with a smile...

Ph
Review №5

The crew is fantastic. I needed my truck repaired after a fender bender. Francisco worked with my insurance company to expedite the parts. I dropped it off on a Sunday and it was washed and ready Wednesday. I needed it for Thursday, they met my deadline and the paint is flawless. Whoever painted it is fantastic!!! They will have my business in the future! Great job!!

Ni
Review №6

Service King, in Lockport, IL., is simply the best. While my car was being serviced, I would get daily updates via text. Sue Stuart was professional, kind, and extremely thorough in answering all of my questions. She went above and beyond to help me out... The repairs done in my vehicle are flawless! I HIGHLY RECOMMEND!

Je
Review №7

This was one of the body shops recommended by State Farm following an accident. Service was great from Day 1. They got me in right away and worked with Enterprise to get me my rental car. Sue kept me up to date on the repairs being done to my vehicle. It was even completed a few days early. I’d highly recommend this body shop!

De
Review №8

My daughter was told by Allstate to take her car there for collision repair from an accident. They had that car 3 separate times for the air conditioning not working and not being fixed from the accident. She was finally told by Allstate to take it to another repair shop for the FOURTH time. And finally they found the air conditioning lines were damaged from the accident and never replaced. She finally has a fixed car by someone else that knows what they are doing

Ch
Review №9

Very nice staff they got my car done early!

Ma
Review №10

I’ve had to use 2 different Service King locations in the last 6 months due to my car getting hit 2 separate occasions-(Not my faults)! I can say with certainty that I would consider using them again. I loved that Sue at Lockport texted me updates with my last accident. Every question was answered promptly and with details. I would definitely recommend them to anyone in need of repairs!

Ma
Review №11

Very courteous and professional, informative as well. They walk you through the process as well as keeping you updated! Gives you peace of mind knowing your in good hands.

Mo
Review №12

Excellent service! They were able to perform my repair very quickly and the results look great!

Am
Review №13

Everyone was very professional and my truck came out looking brand new!! If I ever need work done I will be going back great work guys.

Lo
Review №14

The associate said the could not fix my Mercedes GL 450and They were recommended by my insurance claims agent

Di
Review №15

From the start, when I got my estimate they were very professional. The repair work quality was wonderful and they vacummed and cleaned my car and got everything done 5 days earlier thenpromised. Highly recommended.

Ra
Review №16

Excellent workmanship and very friendly

Li
Review №17

They kept us updated of the progress of our repairs daily by texted. We really appreciated that service. We never had to second guess the out come.

Ju
Review №18

Great work, finished early, very happy with work done!

An
Review №19

I went for estimate in what looked like minor bumper dent or scratches that appeared last week. They were super courteous and knowledgeable, the guys even took my car and said they thought I didn’t even need any work, just may be a little cleaning and buffing of the paint. They took it back for like 10 minutes and it was fixed good as new. On top of that they didn’t charge me anything. That’s great service! I really hope I don’t need their service in the future, but I highly recommend them if you do. Thank you service king!

Ha
Review №20

This place is honest and doesnt push unnecessary work on you. I had my car quoted in different place after our small accident and they quoted it almost 7K which I knew it was way too much for the damage we sustained. In Service King we talked to the technician and the final price came to 2.7K which is I think fair price. Thank you for taking care of it for us.

Ke
Review №21

Just had my car repaired here and I’m very happy with the work. Not only did my car come back quickly looking great, but they also detailed it, and fixed a broken tire sensor that was unrelated to the damage. Would highly recommend!

Ch
Review №22

We have had our car repaired here several times and its been very satisfactory, reasonably priced and never had any further issue. Thanks guys!

Ka
Review №23

We have had our car repaired here several times and its been very satisfactory, reasonably priced and never had any further issue. Thanks guys!

Ni
Review №24

Great workers, very friendly staff. Sue was wonderful and very caring! I definitely recommend this Service King location!

Ma
Review №25

As always, your team did an amazing job! They are always so professional and courteous.

Lo
Review №26

Totally satisfied with another great job. They are reliable and trustworthy!

Ci
Review №27

Nice group of nice group of people Sue at the front desk is very

To
Review №28

Looks like they did a good job. Quick estimate and price after repair not changed. They keep update the status of repair all the time by text messages.

Mi
Review №29

They always treat me good here I brought my car in twice

To
Review №30

Great service and great work.

Ke
Review №31

They did good work on the body work, But they are not well aware of searching for mechanical issues caused by accident. Accident was in march and I am still finding issues with vehicle.Should have been totaled but they missed to many things on initial inspection. Be aware when vehicle is checked and possibly request a second inspection if in doubt.

Cr
Review №32

Nice work guys .....the vehicle services are top notch

mm
Review №33

Came in for an estimate I was out in 15 minutes they had all my paperwork done for me Ill go back there unfortunately if I have to but if you need body work done they are the people to go to

Do
Review №34

Lots of stuff

ga
Review №35

Good services

Information
2 Photos
35 Comments
4.5 Rating
  • Address:840 N State St, Lockport, IL 60441, United States
  • Site:http://serviceking.com/locations/service-king-cresthill
  • Phone:+1 815-838-0981
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations