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Advance Auto Parts
310 Summit Dr, Lockport, IL 60441, United States
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Advance Auto Parts
Comments
Ti
Review №1

Clearly the staff here understands the importance of customer service. Always a pleasure doing business with people who enjoy doing business.

Br
Review №2

Employees really should know something about cars if there working at an auto parts store.

Ke
Review №3

Well To be honest I work there as a delivery driver. But I have shopped at the chain for years. I am a gearhead and I work on my own vehicles. They have a good rewards program (Speed Perks) and good prices. If they dont have it in stock they can get it from another quickly. I like!

Mi
Review №4

My favorite place to buy auto parts

Ga
Review №5

Great service. Employee was very helpful

bi
Review №6

I called and talked to the manager to have him hold refrigerant for me. Drove 45 minutes and he didnt have the refrigerator because he was too lazy to look. Then when I got there he tried telling me all refrigerant is the same. Very unprofessional Its sad you have him as a manager. Rewind the cameras and look. That guy is a joke. BeWare of this location. Hopefully corporate send you packing.

Al
Review №7

The guys working here are pretty helpful. I walk in and almost immediately they ask me if I need help finding something. Most recently, I needed a replacement bulb for one of my headlights. I wasnt sure which one would fit my truck. The clerk looked up which type I needed and reccomended me some options to pick from. Overall pretty happy with the service and selection and would return.

Da
Review №8

Battery I ordered online ended up being the wrong size and they swapped it out for the correct size with the online discount. They also tested my alternator at the store. Great employees at this store. Highly recommend this store 😀

Me
Review №9

When I need parts these guys are always there and go the extra mile when needed.

Je
Review №10

Only place i go and as a contractor get great discounts. The employees know me by name. Thats how much I go there

El
Review №11

They are respectful and helpful. Good prices on auto parts. I always get what Im looking for there.

Br
Review №12

The help is great they all go out of their way to assist all your needs. Glad to know and have meant all of the crew!!!!

Sh
Review №13

Purchased a new transmission from this store and in less than 3 months the transmission blew. The transmission company refused to cover the full dollar amount of the installation of the second transmission even after they admitted it was a bad transmission. This store is aware of all the problems they have had with this company and continues to do business with them. They refused to assist us in getting our money back. Now we have to get an attorney to go to court.

Er
Review №14

Very helpful, knowledgeable and made sure I got the best price by purchasing online

De
Review №15

I ordered online for in store pickup. That did save me 25% however the website was very poorly designed. It bounced me around 3 different times and I had to re-input the information had just typed. When I got to the store the pickup was quick and the staff was friendly.

An
Review №16

Nice gentleman 1. Opened the door for me and 2. put in the front light bulbs in my car for me in the cold. Now that is service. Angel

Mi
Review №17

Always have what I need at a fair price.

Ju
Review №18

Cheap parts good service

ho
Review №19

Very helpful didnt have part but helped with diagram to make sure i found correct part after many trips elsewhere to no avail great service

Ro
Review №20

Staff is helpful and knowledgeable

Mo
Review №21

Great people work there very knowledgeable staff

Je
Review №22

Really lacking things to spruce up vehicles

BI
Review №23

Good fast and friendly service....

Mi
Review №24

Went in today to get my battery tested on my vehicle but they could not find the tester.

Ha
Review №25

Great people to do business with

Ma
Review №26

Good service

J
Review №27

Employees always helpful.

Do
Review №28

Good

Br
Review №29

When AutoZone does not have the parts I go to Advance Auto the great place to go

La
Review №30

A staff member put a new battery in my car and when my car wouldn’t start she handed me a business card for a tow truck. Had someone come to the parking lot and look at my car. The battery wasn’t installed right. Rude and untrained staff.

Ma
Review №31

Good service!!

la
Review №32

Good place to by auto parts

Hi
Review №33

Very friendly, honest, and helpful!

Ha
Review №34

Everything that I needed

De
Review №35

Great

Information
10 Photos
35 Comments
4.3 Rating
  • Address:310 Summit Dr, Lockport, IL 60441, United States
  • Site:https://stores.advanceautoparts.com/il/lockport/310-summit-dr?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 815-838-4122
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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