Dropped my car off at 11:45 for an oil change and noticed a lunch break sign from 12:30-1:45. The man who took down my information said don’t worry- the car will be complete at 2:00. I arrived back at Tire and Auto to an extended lunch they gave themselves. No one was at the back to open the doors in 90 degree heat- I called front desk to unlock doors so I could wait inside and they told me no. Then a man walked to my car that hasn’t even been started on yet. I understand breaks go long but a call or notification would’ve been nice- was treated like I was being an inconvience that they had to get my car done at 2:15. Super disappointed with the customer service- I can always arrange to come back but the lack of effort was really bad.
Had to give a Review. Ordered tires online and had them shipped and Got them put on here and Gail the manager was Awesome 👌 Between her and Kenneth made my Walmart first tire experience Pleasant Professional and Handled my Rims with Extreme Care. Thank you guys 👍
Suppose to open at 8 am for tires and a Battery horrible nobody arrived till 10 am and where not able to do anything for 2hrs after that really dont deserve 1 star
No helpful associates in sporting goods. I went over to the auto department which announced, customer needs assistance in sporting goods. After three announcements still no one showed. Minimum wage is all that is deserved, if that. One associate went by and stated that he just got back from lunch and was hiding. He offered no assistance. He was useless! I left and got what I needed from Big R.
Very slowOpened at 8:30Not 8.
Dont have them fix a flat tire they dont know what therere doing! First I got home and saw my valve stem cap was left off. Called them and they wanted me to run back out there because therere careless! Then they balance your tire as part of the repair. They put 8 little lite wheel weights on the rim. All places have wheel weights that only require 2 or 3. Finally I checked my tire pressure the next day. It was at 37psi instead of the recommended 32psi.
I was very pleased with my service today it was done fast and I was able to shop and move on with my day
Great service & reasonable car care.
Thee most horrible tire service department I have ever dealt with. They cant wait to NOT help you.
My car uses a small tire thats not available at many tire stores. I looked up the size on Walmart website, they had one brand available, and ordered the tires with delivery to the Lockport store. 4 days later I received email that they had my tires, so I went in to have them mounted. Pretty painless but you have to wait in line.... its first come first served. All in all a good experience. Tires cost $48 apiece and mounting, balancing, and road hazard warranty were about $23 per tire. A bargain!
We usually take our vehicles here to get our oil changed. Customer service is always good. As its first come first serve the wait time can be long, however I usually just call ahead and ask the approximate wait time before going.
Great service and work well with you to get the service done quickly and right. Will not sell you something you dont need priced are good and better than Auto zone. They dont charge for putting in the battery in car. Ive them a try. You like the service
I called at 4:37 to make sure the automotive center was open. The woman who answered the phone told me it was open until 8. I arrived at 5:16 and the automotive center was closed. I called the store again and an employee stated that they must have closed early today. The automotive center should do a better job communicating with the main office to let them know they are closing early so a customer does not drive all the way there only to find out the automotive center is actually closed.
Worst tire service in Illinois, serves manager is not a professional, waited an hour and a half longer than she said...
Great customer care no wait to get all four tires that were in stock for my Dodge Journey. The cashier Cheryl was very nice & helpful. I am going back to get tires on my ford truck.
They have good service
Always pleasant after 3 tripsPrices fair. Service fine
I got tires and it was cool
They were very helpful and got me right in right away for 2 new tires when I had a blow out. Polite and helpful.
Auto tire center been closed for a few months no one knows when it will be opened again or why they are still closed everything else to repair and tire shops opened!!!!
They’ve got really great tired! 10/10 amazing service. Takes a while. But greatness takes time!!!
Great service...great prices
Quick and affordable services for my car. People are also very nice. Thanks LP Walmart Auto Center!
After my oil change my check engine light came on an I started have a lot of issues and still haven’t been able to resolve it.
Helped me with what i needed and was pretty quick
Fast, friendly, best prices and great service team.
I got windshield wipers and they installed them for free. They only had one brand for the rear wiper ( 13 inch) so it costed more than the front blades.
Super fast, they were short staffed today, and I still spent less than an hour waiting for 2 new tires.
Always been fast for my oil changes.
Gail really knows her stuff there at the Tire center! She had a new tire on a spare rim I bought at the salvage yard in less than 10 minutes!
Tire
Always great oil change.
Pretty helpful when i needed a battery check on my car.
Inexpensive tires.
Called to see if my tires that FedEx said was delivered on Saturday are ready since Walmart was suppose to send a text saying they were ready and when associate answered just said hold please and clicked now I have been on hold now for 21 minutes 20 seconds and STILL ON HOLD!!
Low prices but unpleasant and unprofessional staff
I just came to get a tire patched, and its take well over an hour. Im very dissatisfied with this service!
Fast, courteous, affordable oil change service.
There is an extremely rude female mechanic
Good costumer service
Wouldnt honor the price that was online for tires. I had to buy them online which took an extra half hour. Then wouldnt put new tires on because they were bigger(I understand, its a liability issue), but even after I took the wheels off the vehicle myself, still took them 3 hours just to install tires on rims. Shame.
No bags to put my items in that was purchased. Also person seemed to not really care that I was a customer. Not a pleasant experience
Gail knows her stuff
Its Wal-Mart
They are awful
Thanks
Walmart