I brought my mom’s car to change the engine oil. She picked up the car and said there was a smell coming from the car while driving it. I opened the hood oil spill everywhere and on my new driveway oil stains everywhere. They forgot to close the cap on the engine, something so simple can cause you hundred of dollars in damage. I called them for the issue and all they said was bring it back next day we busy, no apology. I brought it next day to correct issue. They held the car for 2 hours. They said the car is ready and redid the oil change and cleaned the oil. I checked the engine oil spill was still there and I doubt they even changed the oil again . The same day I got an error while driving “check engine oil level at next refuel”. I will never bring my car to this mavis because is all headache, this wasn’t first time they have spilled oil everywhere. Also I never got an apology from anyone.

Unsatisfied service..It all started when the personal behind the counter was kind annoyed when I did not buy the insurance for the tires. Secondly, I didnt know that they were going to charge me for the shipping and handling of 4 tires which they didnt send to my house, that charge seems absurd to me.Anyway, I had to change the tires, when driving home I noticed that the vehicle was jumping rough in the potholes I checked the tire pressure and I noticed that they do not know how to calibrate. I also noticed that they forgot to return my valve steam caps..unfortunately lost my business for next time.* excuse any misspellings

This place is great. They took us in on a short 1 day notice and did all of the brakes at a great price and did a great job. Guy at the front counter was also very nice and professional/honest. Would recommend this place to everyone.

Joe was extremely helpful and took care of my car and explained everything thoroughly. Recommend coming here if you like customer service. Quick service when I made an appointment.

Very good place took my srt there for four tires they took care off my car like it was theirs Mavis Lodi is a great place thank you picture off my car

Really good service.nice and friendly workersThanks to Christian Alcivar

I called before I came to see about the tire prices and Paul was very helpful. When I got there Joe walked me through all the prices and everything was laid out very clearly. Will come back again!

Joe did his own ratings by borrowing my cellphone and acted as if he is checking if i received a mail from him.

Joe is great and helpful he help me on the best way he could …I really appreciate and I will be back for more services ..if any one need a shop to repair you car Mavis on Lodi is the spot to go

Luigy and the staff were so helpful in getting me prepared for my trip the very next day. I was able to get two new tires and all the service within 2 hrs. The service was incredible. Definitely recommend.

Great service. They were thorough and worked with me on pricing.

I need a tire changed out and one hour into my waiting still no service in my truck has not moved in the parking lot, do you think they would tell you that it would be at least an hour wait before they can even start moving your vehicle inside that would take another 30 minutes to change out. They need to hire more mechanics or at least let the customer know that will be at least a one hour wait time or more

Luigy and Christian are super nice guys and made my experience better. They took care of my problem within the same hour!

Amazing Customer service.Diagnosed and repaired the car with ease.Friendly staff.

The manager Chris speaks in a very rude manner. On the other hand the other two managers are great and work with the customer. The job is done professionally and I am satisfied with the job I had to receive on my vehicle.

Great service from Joe. Good communication.They were having what looked like a very busy day, but were able to keep my scheduled appointment relatively on-time and had me back out the door within an hour and a half.

I had one of my car tires leaking air and that what I wanted to fix in the first place but they scared by about my brakes and struts and pushed me towards spending for it. I accepted them for the brakes and denied the struts part. When I got back from the trip and had my dealer check the struts, they said it was fine. They also make you fill a survey form and won’t check you out until you give them a good review and complete that survey.

Excellent customer service. I came in for a nail in my tire. I scheduled last min appointment and the Lodi team assisted me in a timely matter.

Wish I could give these guys 100 starts! They were so quick and efficient. I called at 9:30am to see if they had any appointments so I could get a puncture in my tire fixed and they got me in for an appointment 10 minutes later! Thank you so much Mavis in Lodi! ❤️

Horrible mavis need to hire more people. I literally called 5 minutes ago and was explaining my disruption to an employee and he listened and transferred me to someone else. As I was transferred I had to explain my self all over again just for the guy to say sorry we only have a “tire guy” and all his mechanics are not working today. HOW DOES THAT MAKE ANY SENSE? AN AUTOBODY SHOP WITH NO MECHANICS? You’re choice people 😂

Joe give a great service and I will be back I have me car with some noise and I took to mavis Lodi and they check it and they found my problem ..I don have the money right now but I will be back to replace it …thanks to the store manager Joe and team for the help and will recommend any one that if they are looking for any repair shop go to mavis lodi

Fast and kindly service, Joe was very helpful and friendly when it came to my issue regarding my tire. Will definitely recommend to anyone.

Christian was great at ensuring that we got our tire replaced in a timely manner.

Extreme helpful, considerate. Honest

Great Place to bring your car for tires and any needs of your vehicle.Christian was a great associate helpful and great customer service definitely 5 stars.Thank you

Great shop and service..thanks I will recommend Joe for any advise with service he is great

Luigy and Joe were excellent. Courteous and professional and helpful.

Excellent customer service from Christian. Lugy did an excellent job serving my car. Appreciate it guys !

Excellent customer service from the work team in general, and especially from Luigy, the maintenance of my husbands car was done with great professionalism there are no complains, 100% recommended

Very quick service friendly and proffesional.

Recent I went to fix my flat tire. I was not expecting to fix my flat tire by using DYI home TIRE plug kit. I wasnt expecting from any professional tire shop. They are charging me around $24. When I told front desk about Mavis web site charges for flat tire and discount available at site. Look like front desk was not happy. I also noticed different problem after my car come out from shop. Im not going back to Mavis in future .

Joe was very helpful with letting me know what need to be done with my car, and was very helpful with questions I had.

Great for tires but pricey for vehicles fixing.

Great service. Joe was excellent. Definitely reccomend!

Great Management Friendly And Professional I Would Recommend This Mavis In Lodi NJ

So far, I have never been disappointed for choosing store #537. Ahmad was very polite and helpful. Got my car issues resolved without having to spend several hours waiting. Will recommend if you are in the area.

Joe is A very experience Mechanic! got me in an out just in time definitely worth it .. !!!

Joe was excellent..thanks I will be back

Fast and efficient! Great pricing! Definitely coming back!!

Ive never left Mavis disappointed or feeling like better work couldve been done. Their people are always professional, friendly, helpful and effective. Today, Christian and his team took care of my car in less than half the time I had expected it to take. Keep up the good work gents!

Thank you Joe for all your help!I will always recommend Mavis in Lodi to my friends.

Thanks to Christian and Joe Great people

Joe and ten are great …thanks I will be back

Fast service and great work.

Great job Joe I will be back

Great, fast service, they saved my life. Thank you!

Services was fast and good... Will come back again...

Joe is a great manager. Service was in and out better than expected.

The Mavis discount tire in Lodi is the place to go. They took really good care of me. Christian was extremely attentive and helpful and the manager of the store also.

Fast sevice. Coming back for sure

Excellent service from the crew and manager. Super fast and honest!

Awesome experience, the staff was great!

Went to Mavis Tires in Lodi and had excellent service put air in my tires quickly and positive attitude!

Great experience!!! Christian was a real pro and very helpful in answering all my questions.

How was great and help a lot thanks I will be back

Christine and the teck Jordan was the BEST! Thanks you guys for everything today.

The service is good, the manager knows his work, the prices are high compared to other places. The labor and the cost of the spare parts are debatable. Online tire prices are lower than store prices.

I highly recommend this Mavis tire shop in lodi fast very professional and extremely reasonable just see JOE.

Christian was wonderful & very helpful! The customer service was quick & easy to fix our flat tire. Thank you!

Thanks you Christian for all your help. Great pricing

Joe si Greta and helpfull

Joe really went above and beyond to help me! Great recommendations and assurance! Will be back!

Just because this place gets 5 stars doesn’t mean the company does. The manager Joe, the mechanics, the tire guys and the alignment guys are really good at what they do and that is the ONLY thing good about this company. I’m gonna repeat what i said: the guys get 5 stars, the company doesn’t.

Jose and his team greeted me as if they were expecting me!The mechanic Julio and alignment specialist Arron were exceptional and very professional with the quality of their work and service, and always with a smile! The result of my business there ended with the upmost of satisfaction.Love this crew!!!Great job guys!Definitely a future Mavis customer at this location!Virgil F. Arenas

Thanks Christian great service

Joe was very professional and gave me great service.

I went for an alignment and the service provided by Joe and the staff was friendly, professional, timely and I will definitely be going back for any other service I may need.

This place was super helpful! I went to get my tire pressure checked and they noticed a nail in one of my tires. Aman was very attentive and upfront about wait time and pricing. Additionally, the entire staff was kind and quick! I was in and out in under 30 minutes and my tires are good to go, so if you’re looking for a fix, this is your place! Thanks again guys :)

Service was good quick and professional

Quick and reliable service.

Joe is gfeat with his customer service thanks i will be back

Great work and turnaround manager joe was freat

I bought a tire and I add the insurance a year ago and the tire it got damaged by a pothole, I called them and they were happy to replaced the tire for Half price. 👍🏻

It’s a lot better than the last group of people that was there. No bs and hustling.

Joe is the greatest and nicest representative I have ever met so far. He took good care of me and gave me the best deal and showed me love and concern for my problems. I didn’t have too much money but he made sure he took care of me given me every single discount I deserved. Thank you Joe. You are the best.

Good Service, Germaine the associate took care of me. Went for a mount and balance. Fast- Paced Work

How was excellent and his customer service is great

The service was good and the staffs were super helpful.

I brought in my 2011 Cadillac SRX for a repair last year for a StabiliTrak issue. The mechanic throughly inspected my vehicle and told me that I should take it to a Cadillac dealership. He spent almost an hour on my car and didn’t charge a cent AND was honest.I knew from that point that I wanted to use them for my next car issue.Last week I needed to get spark plugs replaced. The Cadillac dealership told me that my coils were damaged and needed replacing. I took it to Mavis for a second opinion. They ran it through their system and determined that the coils were FINE!!They replaced my spark plugs (was in and out in under 1 hour) and my car runs like new.I HIGHLY RECOMMEND this business. I will give them all my business....next on the agenda are a new set of tires!

Great service from Joe I really appreciate and enjoy my visit..it was great thanks I will be back

Joe was great and gave me a great deal thanks

Stopped by mavis tire to get coolent. Joe was very helpful and was quick to help me. Great service.

Excellent service, thanks Joe for everything you’re the best

Joe is gratis woth his customer service

Joe is great thanks u willbe ba k for more aervice

Amazing service, Joe and the rest of the staff were really nice to me. I recommend this location to anyone and everyone.

Thank you Christian great service

Great service Luigy and Chris perfect customer service

Service was great Joe service Manager!

Great job from Joe I will recommend any one to come and see Joe for toys service needs

Joe was great with his customer service thanks I will be back

Great Service and great hours for appointment! They did very good job in my truck!

Joe gave excellent service. Great communication

Came in for a way overdue oil change... Charlie and Jesse got me in right away and were extremely helpful. I have been coming to this location for years with good reason and I will continue coming here. The employees are fantastic and reliable and the work is always done right!!

Mavis always provide great service and customer service

The service from the store manager Joe was great I will be back for my rear strut

Joe was great, in and out easy.

Joe and Christian are the best ...thanks i eill be ba k

Joe give me great service thanks ..I will be back

Made an appointment online for tires a week a head . On the day that my work had to be done Mavis failed to call me and inform me that my tires were not at the shop, instead I drove there thinking I would get my tires. The gentile men, a big Spanish fella was very unprofessional to me and my family. Instead of taking responsibility for the error he proceeded to make it seem as if it was my fault for making the appointment online.