I couldn’t be more pleased with my experience with Tokay Smog! I had the privilege to work with Andrew. He definitely knew his stuff. Anyone that needs a smog check, I highly recommend they go to Tokay. You definitely won’t be disappointed. Thank you again, Andrew! You truly made my day. Excellent customer service!
This place roped me in with an inexpensive smog test, then demanded a $129 diagnostic fee when it didnt pass. This car has less than 27,000 miles on it. Drove it on the freeway for 5 minutes, took it to an (honest) station, and it passed. I am an older female. I hope they dont prey on the unwary.
I know so many people that have been ripped off by this place. They take advantage of people, especially women, that don’t have much knowledge about cars. Please no matter how much of discount the coupon will give you don’t go here.. Your car will most likely not pass smog and they’ll try to pressure you into getting it repaired right away. They told me they were swamped with work but could make time for at that very minute to repair whatever thing they made up that my car needed. I took my car the next day to my mechanic and he said that everyone in the business knows they’re crooks. Especially stay away from the “smog father” Andrew I believe his name was. Be careful people
I came here to see why my ac was blowing hot air and fix the air conditioning. I thought they could fix it, or at least diagnose the issue. Turns out they haven’t fixed the problem & paying them $120. You would think after them looking at my car for 2+ hours, and being so-called professionals, if, they would be able to tell me the problem. This place is truly trying to rip people off, and I would not recommend!
Couldnt keep waiting for them to get there certificate...
The guys here have always been amazing. The keep everything straight with you and work there hardest to work with you. Been going here since I was 19.
Went for a smog check, was in and out there in less than 20 mins! Great price too.
I recommend Smog Check Tokay on Hwy 12 & Hutchins. Very professional and reliable. The best customer service and reasonable prices.
I went in here and was totally impressed with the gas station side of the buisness.. The cashier was Jazz and she was really super nice and informative. She was smiling and very friendly. The bathroom was exceptionally clean and proper! Which truly impressed me. And they sell E85 gas which is absolutely wonderful because its more than a dollar cheaper,;) I would definitely recommend stopping and checking it out for yourself... You wont regret it
Friendly, fast, and efficient smog check😀
They took great care of us. Found the problem with our van, explained everything to us. Fixed it within 2 hrs., we passed smog & had us back on the road!!😊
These guys are amazing! They know what they are doing and can smog any vehicle! Go here to get it done right!
My friends truck was not returned in the same condition as was when dropped off.
Did my front brakes here. plan to do my rear brakes sometime soon as well. super cheap. 125 at least for the front brake pads and labor.
The only place I can find e 85 gas
If you are planning on using their smog coupon be sure to tell them you have it when you give them your keys! The coupon does say to present it before service but since there wasn’t a very clear check in process I just figured I would show it when I paid. I am responsible for not reading more carefully, but I am still very disappointed that they wouldn’t honor their own coupon and despite having it I paid double what I would have if they had.
Love these guys. They have always taken great care of me.
...I am a single mom who has been taking advantage from every place i had went to for service.. so i went to the Honda dealership. .thinking that they would be honest with me..they said that could not find anything wrong but n it would be best to get a complete $1500 tuneup . I heard great ratings from all my friends about how honest these people are at this Shell station so I decided to let them do a full inspection on my van... The guy named Andrew said that there is NOTHING wrong with my van and that it did NOT NEED a tuneup..I insisted that there HAS to be something wrong because all these places keep telling me this. I even insisted him driving my van... so he did... and he still kept telling me that everything is great.... when i was in line ready to pay, I could not help but cry. 😢 Finally a place that did not take advantage of me😀i will tell all my friends. God bless this Shell station. And all the people there
Not very friendly smog tecs i asked that they not touch my windows as the motor is broken and i am in the process of retiring the car so im not fixing it. He said ok as he seemed like he understood what i was saying. Now my window is stuck down because he either didnt understand my english or he just didnt listen to me. Im very upset that i paid for this and now im stuck with my window down witha two year old in my car. I hope someone gets back to me and fixes this problem either gives me a return for the issues or fixes my window. This is my only car as of right now the fact that i have to drive around very unsfely blocking the wind for my son in the backseat sucks. Please have the owner reach out to me. Asap
I found the people here to be very courteous and quick. Went in for a smog check and was very happy when the wit was really short. I would recommend this place to anyone!
Service was okay.this guy over charged us because license plates are from Washington. Called a different place and shouldnt be charged more for that its the same process. Said it was 40$ charged us 83$ when it was time to pay .do not go here dont recommend this place.feel taken advantage of .tells you a cheap price when its time to pay doubles it once work is done .
Wow, what world class service I received. Had problems passing smog so they offered me a ride home and picked up the next day and it Passed ! BTW the coupon works too😎.I strongly recommend Tokay Smog.
Fast and easy smog. Get a Groupon!
Very easy people to deal with just make sure you copy the coupon off your phone or have a hard copy of the coupon then your smog is only cheaper
GREAT PLACE GAS WAS RESPONSIBLE N ENJOYED THE WOMAN IN CHARGE SHE WAS KOO.. I ALSO BOUGHT A COUPLE OF KOO HATS FOR UNBELIEVABLE PRICES...
This place is a hit or miss. NOt trustworthy. The service here and inside of the the store is an absolute roll of the dice. If you have any type of coupons for discount make sure you stick it on you forehead before you even get out of the car. They do nOt like giving breaks and will try and charge for every possible thing they can. If you want my advice...Keep on looking and go somewhere else.
The smog area is great. Fast, courteous service and good prices. The little store attached to it though, is very bad. A lot of their products, chips, ice cream and candy bars, are expired. And since theyre bad, they sell them for $1.00. As if that will make it better. They charge a $.45 cent fee to use a debit card. $.45 cents, the highest in the city. A lot of the employees dont want to be there and they let the customers know about it. The complaints that I have heard? Made to work 6 to 7 days a week and not getting paid overtime. Getting paid cash. Being told that part of your job includes going to clean the store supervisors house. No breaks at all. And the list goes on and on and on. All of the products in the store, except for the expired ones, are overpriced. They have a small waiting area inside the store where you can sit while your car gets smogged. But the customer restroom there, always has an out of order sign on it. Not because its actually out of order but because they dont want it to be too dirty when they clean it.
Awesome guys in there quick service highly recommend
Clean, professional and fast at a fair price.
Fast service good price
After just moving to Lodi I needed a mechanic for a fairly simple adjustment to the drivers seat in my truck. Having no idea where to go I asked around and was told the guys at this Shell station were really great. I went in and Andrew, the mechanic on duty, immediately got to work and soon had the problem fixed. Even though it only took minutes and was essentially a minor problem, the method for solving it was tricky enough to necessitate a call to my former mechanic - whod mastered the technique. Andrew amiably spoke w/ him and three minutes later had it fixed. Not only that, he proactively prevented the problem from recurring, something my former mechanic (who was awesome) had never done. When I asked him what I owed & he told me not to worry about it, since itd been so simply and only taken minutes. Needless to say I was very, very satisfied with their service!! My husband and I will be using them for all our vehicles from now on.
The fleck has no ATM kiosk when I asked for a cash machine. Told me to go to the bank if I wanted more than $20 cash back on a purchase. Then charged $1.50 for cash back on a purchase. Never said hello or goodbye. Didnt seem to care about my business. Maybe why station was empty.
I got a coupon in the mail and stopped by to get my car smogged. The coupon didn’t say anything about trucks being more expensive and I didn’t really buy the reason the lady told me why they charge more so I went looking for a different place. I ended up coming back here because even though I would have much rather paid the coupon price, the regular price was still cheaper than the other smog places in the area (I went to at least 4 other places). I ended up bringing another vehicle here a few days later and was frustrated because they still wouldn’t give me the coupon price. It was a Subaru Baja which is technically a truck, even though it’s the exact same engine and drivetrain as the Subaru Outback. So, once again, it was still the cheapest place I could find, but I didn’t get the coupon price. It would be nice if the coupon stated that the lower price was only for specific types of vehicles. They staff was very friendly, though, which is the only reason why I would come back.
Fast and great service
Beware! I brought my car in for a smog check. The tech Phuvinh Chung spent a few minutes and told me it failed - OBD not ready. I told him it had always passed by huge margins, but he told me it failed. He would do a diagnostic for $90, but after the problem was resolved I would have to pay the $50 for the smog check again. I went to pay and the cashier noticed he was charging me the $7.00 for the certificate plus the $43, but he didnt submit the cert. We looked for him, but he has mysteriously left for lunch or something, his tools were everywhere garage wide open. Anyway she removed the $7.00 fee. I took it to a mechanic down the street. Next day Valley auto called and said no problem was found, did you replace the battery recently? I told him yes. He said go have the Star smog done somewhere else. He gets cars from Tokay shell that failed, with a loose hose or just a reset battery. So if you take your car to Tokay shell, get ready to pay $190 for your smog if you have a new battery. The tech was very unfriendly and did not ask me any questions. Ive submitted a complaint to the State Of California, regarding dishonest business practices. Dont go here!
I always see this place when Im in Lodi. Maybe I will stop here and see whats up with it.
Good job and prices
Gas is a must
Efficient and reasonably priced. Has online coupon for discounted service.
Thay are fast and awesome! Thank you so much!
Quick smog at a reasonable price.
Went for Smog check on 5/1/14. Tried to charge me $83. When I protested, they called the manager and he took $20 off. Smog check was quick, but way too expensive. Now I see that had I had a coupon, it would have been under $50! Felt ripped off and WAS ripped off!
Nice people good mechanic, great place to go when your car is sick
Friendly, Exceptional Service highest regards.
Came here for a smog and the lady that helped was vey nice and helpful.
I have live in Lodi for 14 years now & I have had mine & my kids vehicles smog tested here for years. Quick, reliable, quality service @ a good price.
Charged me full price for a smog when my check engine light came on in the middle of my smog check...manager was cool and said he would hook me up if I came back...came back when he said he would be there after I performed repair and of course he wasnt there. I was there already so I asked the smog tech if I could get a smog and explained the discount situation...he was kinda rude, begrudgingly hooked up the car and the check engine light came on again for tbe 2nd time after he plugged the computer...he said it was a dealer only code and he couldnt pull it up on his code scanner. I went home and plugged in my $50 OBD2 code scanner...low and behold 1 code popped up...it was a common code...not too stoked...so I sold the car as is and the new owner smogged it no problem in the Bay Area.
Friendly service
Best place to smog auto mobiles!
Older station. Good selection of soft drinks.
They were quick and friendly
I go here for smog, nice little place, fast if you’re the next car, slow if you’re not
Called to see about getting service, put on hold for a few min, than hanged up on. Rude.
Great place to get a smog check
Nothing overly memorable.
10 minutes in and out expensive
Its a gas station! Clean enough. Friendly enough.
Horrible customer services they just keep trying to take money out of you and don’t explain things right to you don’t recommend it to over priced for there bad services!!!!
In and out fast with Smog certificate.
Great place wen u need to get gas
Had coupon for $40 out the door. False advertisement.
Present coupon before signing or get screwed for $50
Great customer service...
He responded to every problem without waste.
Great customer service
This gas station has a star certified smog station and sells 100 octane gas for race cars.
Fast and friendly service
Overpriced gas & rude cashier.
Friendly and honest
Best
Good
They have Mr. Pickles
You are in and out