What should I say! The service is just amazing! Mike knows what he does! And brilliant work on framing a picture that is very close to my heart!! And Mike takes the extra step for the customer to fulfill the needs!! I couldn’t drive to collect it from the store and I needed it the same day. He willingly dropped the framed picture at my place as it was supposed to gifted to my girlfriend!! Thank you so much Mike!! 👍🏻👍🏻Wish you the best for the business to grow!!
Mike is a great guy - walked in and he took care of my poster immediately. Will definitely go back for all of my framing needs.
Great, fast service. Very affordable. I would totally recommend this company to anyone i know that needs custom framing.
S/o to you guys for helping bring my ideas and creation to life. Amazing Work and reasonable pricing. Michael aka Mike thanks Mann really appreciate your Communication and your performance. The Frames and pictures are amazing Brother, thanks. P.s Mase
I am so pleased with my order. It was a gift for my wife. Unbelievable quality and craftsmanship. Far above what I expected. I highly recommend Modern memory designs. Thank you Michal truly a pleasure doing business with you!
Incredible! Loved how quick and accommodating this entire experience was! So kind and would work with this company/artist again any day! LOVED the outcome! Thank you so much for thinking about the customer long-term.
Absolutely professional, with top quality, service and pricing. I intend to continue my business for many years to come without hesitation. Undeniably the best in class and beyond.
Incredible job by MMD on the order I placed and received. The frame was perfect and delivered on time. Great quality and professional service that I highly recommend to anyone that needs any frames done.I will definitely use in the future.
My wife and I had an overall great experience working with Modern Memory Design. We ordered a 4x11 picture frame. After it was shipped, the U.S. Postal Service reported it to have been delivered in its tracking system, but we had not received it. After several days of waiting, we called Modern Memory Design; they were responsive, and immediately sent out a replacement frame using a different carrier. The frame we received fit the item we wanted to frame well, and is lightweight - we are happy both with the item and the customer service!
I needed a frame in an unusual size and have been looking for a quality product at a reasonable price literally for years. I contacted Modern Memory and was not only pleasantly surprised by the fair price but the speed they were able to complete the job. Truly outstanding and the frame is PERFECT. I HIGHLY recommend them for any of your framing needs.
We are a very small business that has just opened. Attempted to purchase a custom frame for a tapestry for our cafe, and everything seemed to be going well. The frame did not arrive when promised which is understandable, so we called about a tracking number. After being told twice they would look into it and call back (which never happened), they finally just stopped taking my calls or hung up when I called from a different number. We paid $350 for this frame but have seen no sign of it and have received zero explanation from them. After reporting this to the BBB a shipping label was created but still as of a week later the frame has not shipped and I have heard nothing from them. This is not a business, it’s a sham.
Modern memory design is your one stop shop for all your framing needs! Was in search of 12x22 frames for a newspaper, contacted Modern Memory and had the frames the next day.
The fames are nice, however I wish they took better care to protect them better in shipping. Ordered 4 frames, of which only one was bubble wrapped. Consequently, 3 of the frames arrived all chipped, which totally could have been prevented.
Look no further for any and all custom framing needs because MMDPF is hands down the best custom framing shop out there, the owner Mike is friendly, professional, knowledgeable about his craft and provides prompt service with outstanding quality.I needed to frame and mat a poster for my up coming wedding. Prior to visiting Mike, my fiancé and I went to another establishment and spent 45mins discussing what we wanted only to leave confused on what was being offered to us and the lack of confidence in their own ability to do the job.By luck we googled and found Modern Memory Design Picture Frame and connected with Mike. When I brought in my poster all I told Mike was what I idea I had and he created the rest in a matter of seconds he know what I wanted and provided the style and what the finished product would look like. Mike was also able to have it ready for us in under a week, and prepped it for safe transport.
MMD picture frame shop is great for affordable price custom picture framing. Friendly customer service with fast delivery on a project! Highly recommend this frame shop in New Jersey and will continue to use for all my picturing framing needs.
Ordered 2 complete frames (including internal mats) over the phone. I was able to pick them up same day in only a few hours. Fair price, good quality, great service. Ill be back.
Amazing quality and amazing work! So easy to speak with, honestly I was working for the majority of the time due to covid and Michael made it a breeze. I literally wrote “the swirly writing” as a sample and he knew exactly the font I was referring to. It got here before I even checked to see if it had shipped!So happy❤️❤️ The first of many purchases for me!
I bought a 17x17 picture frame. It arrived securely packaged, and the frame is gorgeous! It’s very well-made. You won’t be disappointed! Very happy with my purchase.
I purchased a framed Rocky poster which I used as inspiration to creat a mini home gym corner in my basement. The wall art was the perfect centerpiece for my gym. Mike was easy to work with, responsive and my artwork came within a few days! It was a perfect shopping experience and I couldn’t be happier with the end result!
Love to have these Stunning Frames in My Room. They give beautiful look.Thank you (Modern Memory Design Picture Frames)
Absolutely professional, I received Top quality service from this shopper. Loved how quick and accommodating this entire experience was!
Mike at modern memory design delivered great customer service with affordable pricing for 24x36 custom picture frames! Highly recommend this frame shop in NJ!!!!! Thanks bud
At the last minute, i needed a photo blown up and framed to give has a gift.... I shoped around and found Mike.. I called, and we spoke, i explained what i wanted and asked if i can pick up the same day... Long story short i was pleased with the finished product and my sister whom the picture was gifted too absolutely LOVED her picture of her beautiful children... Defintely recommend Modern Memory Design picture! Thanks again Mike
I privately messaged the seller via Etsy and asked if I could also request that they edit the photo to type a phrase onto it for me. With their creative help, I gave my husband an anniversary gift he absolutely loved. It arrived earlier than expected (and around Christmas time!) and with easy-to-install screws and a zigzag hook for hanging in the wall if you so choose. Full disclosure my husband has yet to hang it lol but he likes looking at it everyday leaning on our dresser mirror. Great gift! This shop & its creator will def be on my default list for future canvas prints while I decorate my home.
Very pleased with the quality of the frames. I couldnt find the size or quality anywhere else. Very happy with the end result.
Got my frame in a timely manner, and it was wrapped beautifully. No scratches on the frame for me :) thanks for your business! My picture is hanging beautifully and boldly!
Mike was great! Very quick cutting and installing glass for my frame.
Michael is great. My shipment was a bit delayed and he was willing to pop another one in the mail. Luckily the package showed up that day!!! Great novelty gift!!!!
I am extremely happy with my frame. ! Besides a fantastic price, $50 less than the quote I got from Michaels, and it was delivered in 2 days ! Highly recommend.
Great Selection!I needed an 8x11 size frame. A difficult size to find! But HomedecorMMD had it! And was able to deliver before Christmas!
Placed and paid for my order 2 months ago, received a confirmation email but nothing since. I have emailed 5 times but not once have they responded. Absolutely shocking service. So disappointed as this was a Christmas gift. Would never recommend.Please note further to you response I still have not received my order, it has now been over 5 months!!
Outstanding customer service And a great price point.Fast delivery too
The print I ordered was great quality! The seller was super easy to work with.
Really appreciated this option for publishing and framing some quotes and poetry. Michael was very responsive and the end result was great!
I ordered my frame 2 weeks before Christmas, paid for expedited shipping and finally received the frame over 6 weeks later, shattered in pieces. Customer service did refund the extra money spent for expedited shipping and eventually fully refunded me & offered a more durable product (for shipping) at a lower price after I received the shattered mess.
I ordered a frame over a month ago. They created a label but never shipped the item. I’ve reached out many times via text, email and phone call. The only time I heard back was a reply saying that there had been a delay but the frame would be shipped within 2 days. That was weeks ago. I just discovered the other negative reviews with similar situations. Feels like a scam. Luckily, I ordered via Walmart so I am going through them for a refund.
Friendly and communicative. Great product
Loved this. Shipped earlier than expected and was exactly what I ordered!
I absolutely love how our picture and frame came out. It took a little extra time to get here (due to shipping delays) but Michael was easy to reach and the quality of the print is amazing. Totally worth the wait and I would HIGHLY recommend!
It looks exactly how I imagined it would! Excellent communication and a high quality product!
It was easy to communicate what I needed for customization with great results and fast shipping! Would order again!
The quality of Modern Memory Designs is beyond top notch. And the cherry on top is there phenomenal customer service. Mike was able to answer everyone of my questions in a very timely fashion and even make great recommendations on what would work best for my needs. If only other companies could have this level of customer service. Highly recommended! Will be doing more business in the future with Modern Memory Designs as were remodeling. Thank you Modern Memory Designs. As long as youre in business, you will have a life long customer.Thank you and good luck!
Thank you, worked out perfectly.Barb
Received an awesome frame with picture that I got for a gift. Awesome service. Very quick to deliver. Good packaging. Their prices were lower than all the other places I looked. Definitely going to buy again from Modern Memory Design!
Very responsive prior to my purchase and NON responsive after my purchase from the website. Prints were poor quality and I requested a replacement print which I had to continuously email him just to get a response. Still have not received replacement print. Poor overall experience. Don’t waste you’re money. He’s also on Etsy.
Michael was so incredibly helpful with my order. He was so patient to make sure it was printed exactly how I wanted. I am very happy with my order! I highly recommend this shop!
Looks great. Exactly what I asked for!
Should have listened to the negative reviews. I bought a frame from this company after the owner offered me a discount that seemed too good to be true--and it was. Never received shipping confirmation or tracking. After multiple attempts to reach out, the owner responded 3 weeks after the date of purchase to say hed ship the item tomorrow. Its now been a month and I dont have the item or a tracking number. Ive asked for a refund but the owner of this company doesnt respond to emails, chat support or phone calls.
The worst customer service I have ever received. Payed nearly three hundred dollars for a frame and never heard back from the owner, still have yet to speak to the owner after numerous attempts to get into contact with them. Weeks after ordering I received an email that the item was shipped, only to receive another email that said my money was refunded. Im glad that I got my money back. From the looks of it not everyone does. Do not order from this company! I would give this business zero stars if I could; take your business elsewhere.
I ordered a frame two months ago, received word 1 month ago that it would be shipped in 2 days and have heard nothing since. I have contacted the company via text, email, phone on multiple occasions and have received zero response.
Outstanding place.
Amazing experience with MMD, they helped put together an amazing mural of timeless memories so special to our family in our home. I couldn’t have asked for better customer care either, they were with me every step of the way and made sure everything was to the highest level of craftsmanship and professionalism!!
Five stars is not enough for this company...... I needed a 4 x 6 frame for my Parents wedding anniversary which was the next day…… I personally messaged Mike telling him how important and urgent this was and he got back to me within five minutes of me writing him the message....I needed the frame for the next day and Mike came through for me with the next day delivery I got it just in time for the party and the family loved it. It was beautiful.... Thank you mike for your top notch service...... ⭐️ ⭐️ ⭐️⭐️⭐️⭐️👍🏻👍🏻👍🏻👍🏻👍🏻
Owner is incredible helpful and friendly
They have my money I have No frame! Michal was very quick to respond in the beginning as we discussed my order. I paid promptly on June 11was promised the frame would be shipped two days later. Then almost two weeks went by and nothing. Then he emailed me and said it would ship June 24. Still nothing, he printed the label but nothing shipped. Finally July 10 the order shipped but UPS said it was so damaged they didn’t even try to deliver. No communication during any of this. I have sent them multiple emails asking for an update. He won’t reply to any of my emails and he won’t ship my frame or give me a refund. Horrible!! They basically stole $265 from me. Don’t use this company. Not reputable.
Awesome experience overall. Loved how the gift for my mom turned out! Thinking about getting welcome signs made here for my wedding.
Amazing quality and excellent service!
Beautifully done, wonderful gift!
Let me start by saying that the overall communication was great.Mike worked with me in creating a custom work of art which currently is the centerpiece of my living room.The price was great,Quality was great (all wood and glass)and the product was received on time and exactly how I imagined it.Thanks Mike
I used them for my wedding and you wouldnt believe the service. Things went wrong on my end, and they handled the hiccup without question. I gave the gentlemen over the phone a few ideas of what my wife was looking for. Nothing was out of reach or too much for modern memory. Highly suggested If you are in need of frames!!
Professional and responsive. Got a great frame for a good price on the same day.
Great Custom framing picture frames
Great to work with but I have an error with an order and we are trying to get it resolved. no one is responding to email or the telephone number; is there anyone who may be able to help?
Whew. This seller is impossible to reach on telephone, chat, or email. Impossible. Maybe they respond to specific people, not sure, but Id be careful ordering from them. I wouldnt order anything from them unless you dont mind if they disappear with your money leaving you wondering if youll ever hear from them again.
Great communication and quality. my frames arrived early and in pristine condition.
Professional conflict resolution