I wish Id gotten the two guys full names who helped my daughter and I Tuesday night!! They were two of the nicest, most customer-oriented guys ever!! What personalities; all of the employees should be like these two!!

They are very customer oriented. Great service

This place should not have the Verizon name on it. They have no interest in helping you with problems with devices you already own on the Verizon network. I was told to take the device back where I got it if I needed help with it. I had to drive 10 more miles out of the way to a corporate store and it was a 5 minute fix with them pushing some buttons on my phone to re-activate it. Very misleading and I feel even if I had bought a device from them they would have no interest in supporting it afterwards. I feel if a contractor is supporting the name of company they should have an interest outside of their phone sales. The person I spoke with was pleasant and well dressed, but I feel it is overall terrible customer service.

Steve was AMAZING and very funny. He helped my son and I pick a phone as his birthday gift and walked us through everything and explained it throughly. He’s a great guy to have on your Team!!!

The rep that helped me was Mark. He was absolutely wonderful. Great customer service, very knowledgeable and I would recommend highly.

Good experience. Bought 2 phones. Reece was very helpful!!!

Cameren is a freaking ROCK ⭐️ STAR 💫Absolutely the BEST service that I have EVER received in my new cellular sign up experience.He is extremely PROFESSIONAL & KNOWLEDGEABLE and the switch to Verizon absolutely seamless.I would HIGHLY recommend Cameren for all of your cellular needs.Can’t say Thank You 😊 enoughReally appreciate this guy - Super Big Shout Out

Carmen absolutely the best. Had tried corporate and had no luck. Carmen needs to be regonized by management.

Although the manger was pleasant to speak to and very knowledgeable about the product. None of the employees were masked. Manager walked up to me to greet me at the door. I inquired about the wearing of the mask and I was told he just forgot to put it on. Although it says on the front door that masks are required for customers. I would’ve thought when I the customer asked about him serving me without the mask, that he would’ve stopped to go put it on. He did not! I’m prompt to assume that this location cares nothing about safety!

Cameren was really great and he truly provided an excellent experience. He is extremely confident and didn’t miss a beat which made the experience seamless. I’m so grateful for him and the Verizon team.

Fabulous store, great employees! Michael (Mouse) Gregory could not have been more helpful to a brain dead techno person like myself. Super polite and patient, could not have been a more pleasant experience! Thank you, would recommend you to the moon and back.

Had to wait a bit but once we got in there our salesman CJ was great! Very patient and kind guy. Highly recommend this store!

Came in to switch from T-Mobile to Verizon and was seen by Myles. He was so helpful and made the transition incredibly easy! He was very knowledgeable and helped us figure out which devices and plan was best suited for our needs ! Highly recommend seeing him if you join! He’s awesome

I came in to get an upgrade and VERIZON Rep CJ Richardson greeted me at the door. He exercises great patience and understanding through his customer care. Its not just service with a smile with him. Hes interested in what it is you need or what youre looking for in a phone and/or plan. CJ was actually happy to help 😊 Thank you for your service Sir.

Lim is a Rockstar! Professional, helpful, informative, i really enjoyed his customer service alongside My Queen! Hopefully yhe next bit of business we do can be with Lim! Thank you for everything! Glad to be apart of the Verizon family!

CJ was amazing in helping my mother and myself during a difficult time. I would recommend everyone ask for him when they go in.

Andy Patel gave excellent customer service. Was very patient during the whole process.

Very good customer service.

Smart ppl.helping others

Bobby was great. He helped me find a phone in my price range and for my needs Also transfered everything to my new phone. A great experience.

Worst way to get a phone/ phone plan. First this is not a Verizon store and Verizon customer service will not help you with the promotions they sell you. Ive been paying for my bogo free phone for 4 months now. Verizon customer service told me I have to go back to the store that only they could assist me with promotions they sell. So I go back to their store and I was told that only the salesman that I worked with last time can access my account. They gave me the dudes cell phone number and told me to call him.Verizon service is inferior to AT&T and T-Mobile and the prices are considerably higher. Oh and their 5G is the exact same speeds as their 4G. Total waste of time and money.

Horrible customer service gave me the wrong phone and then tried to tell me it was going to be a 50$ restocking fee for there ignorance!!! Angelique LaFrance lied through her teeth right to my face, I recommend anywhere but here!!! Call me a Karen but I expect to get what I pay for especially when I fork out my hard earned money!!!

Nice people best services

I’ve been to plenty of Verizon corporate locations where the sales reps behave in a predatory manor. Always trying to upsell, and never disclosing all the information in order to get their commission and they pressure you into regrettable contracts. This location as well as other “authorized Verizon dealers” don’t work on commission so they’re prone to being honest about all the bells and whistles involved with different devices and plans. In the past I’ve been to corporate locations to try and lower my bill only to walk out paying $100 more a month with no change in service or device. At this location, I went in paying $100/mo for two phones sharing 10GB/mo. I wanted to switch to a prepaid unlimited plan as in the long run it would come out less every month than what I had. After getting everything set up, the salesmen informed us of the promo on our account allowing us to get unlimited, two new iPhone 12’s(one being a mini) and only pay $135/mo. He made sure to be honest about all aspects of the promo and what our billing cycle would look like for the next few months. He never pressured us and made sure to let us know the prepaid option is available if we want to go that route. We were very satisfied with how we were treated even if we ended up paying $35 more a month for significantly more than we expected:.

The gentleman there was amazing! He had me in an out in less than 10 minutes!

Tried to scam me into buying phones that I didn’t need or want. Told me I could use my sons upgrade but the total was so high I told him I didn’t want the phone. He still charged me $50 for a tempered glass screen protector he put on there and said he would do me a FAVOR by not charging me a re-stocking fee. He clearly wanted me to buy the phone I didn’t need so he could benefit. Terrible! Two hours of my time and got charged for it!

Ryan kamkar was very professional and helpful. Super knowledge of the tasks he was tasked with! Excellent employee and so polite!

Tony was a great help with our phone service, thanks.

Xander (apologies if spelled incorrectly) was GREAT!!Talked to him via phone then finished the transaction in store and it could not have been better!! Exactly why I have had my last four phones through them!!!!

Every time i purchase a device or get a phone plan with this store, the employees always steer me wrong. 2 years ago, i had an employee lie to me just to get me to sign with Verizon so she could get commission. She’s done it to a lot of people and they fired her but never fixed my issue. I went back again a few months ago and I’ve been having issues with my bill ever since. Cellular sales employees are headaches. You’re better off going to Best Buy getting your devices because they are a lot more knowledge about the phones and the plans and they won’t lie to you just to get commission.

I purchased a new iPhone 12 Pro Max from Limuel Flowers on November 14, 2020. I was greeting at the door by Mr. Limuel and had an excellent customer service experience. He was very knowledgeable and made the purchase easy. I will be back to see Limuel for any future purchases. I would highly recommend Limuel!

Im a senior citizen and somewhat technology challanged. I got my first smartphone only a few years ago,and not knowing what I needed purchased a phone with very little internal memory storage. Well this past weekend it started to shut down no matter what steps in took to eliminate apps, files, photos etc...it was done! Monday I went to Verizon in 78 in Loganville and was promptly seen and taken care of by Michael Mouse Gregory. Mouse was very knowledgeable and helped select a replacement phone, transferred data and got me up and running again. I highly recommend this location and Mouse in particular.

The problem with this store is they are not a “corporate store”. So they will charge you 117.48 more thank you need to pay. You can go to a corporate store and get the same service and everything without paying more. Corporate stores you don’t pay for set up and SIM cards. Don’t believe me just call and ask. Save time and money and go to a corporate store same exact everything but no up charge. Verizon is great but these people charge you more for absolutely nothing more.

Sad but true. Never go to the authorized retail store. Go to cooperate instead.They changed my plan without letting us know. They did not put my trade neither my promotion and on top charged $80 just to give them our business.I know it’s about sales but guys come on ‘ greedy total greedy staff. If I don’t want to buy accessories don’t push me hard man. Fine add the dam insurance but don’t charge fees’ change our plans’ forgot to add my promotions and my trade ‘ really? Mr. C.JNot going back to this place again! Ridiculous.This place operate their business unethically’ real shame ‘ can’t believe this sales staff can go down to this limit to make extra money in their pocket. Sad but true!

Great salesman, streamlined the buying experience and had what we wanted in stock.

Worst customer service I’ve ever experienced. Corey was absolutely horrible. I was ignored multiple times as I was trying to open a new line. Verizon approved my application as he worked with another customer. The rep on the phone hung up because he kept walking away. How is this good customer service? I came in to buy a phone and support Verizon wireless but I will NEVER

Our visit and customer service was over-the-top fantastic in every way...the Perfect 10. Our sales associate was Brittany McKensey - she was personable, highly knowledgeable, and professional. She is guaranteed to meet your every need! We drive 1 1/2 hours one way ... its more than worth it! Thanks again, Brittany!!! Wanda & Bill Dobbins

Armando was awesome. Very professional! Very knowledgeable! And extremely helpful! Anyone who works in customer service could learn so much from Armando! Verizon is very lucky to have such an outstanding person to work for them!

I opened my account not initially realizing that it was not a Corporate store. The computer went down while in the process of completing the transaction. I waited so long (1 1/2 hrs ) I left and came back. I waited some more and finally got it done. About a week later because it was the end of the Month I received a billed and noticed that 80.00 was unaccounted for. I reached out to them, customer service told me that they would get back to me but didnt. I left several message and the person that initially to my order called and said he for got to not that he charged 80.00 a piece for 2 lines. I called again, but no resolution. Fast forward 3 months I get a demand for payment letter for payment but the bill is paid.I now have a ghost account that they cant fix so the situation is ongoing. Check all your info and what ever they are doing because you will be taken if your not careful. I have been to corporate and the store that made the mistake with no resolution. Verizon does have good products but you have to ensure that you are getting what you pay for. The Customer Service polite, but is not knowledgeable how to take care of something when thing go awry. if there another company that has good connections I would be gone Today.

Great Customer Service!

Cori Brooks did an excellent job of explaining everything I need to know. Even for future reference. I was very impressed with her patience. Will definitely be back to see her.

Great place to go for service. Customer service is better than the Verizon store itself.

Tony is awesome!!!

Cori Brooks is a good teacher. I knew next to nil now I know more. It was good having a hands on. She is very personable too!! I thank her very much.

Andre Harris was so professional. He solved an issue with my Google phone that no one in the store ever encountered before. It took quite a bit of time and research on his part. This is why Im a loyal Verizon customer.

Today I had the pleasure of working with Angelique at the Verizon store in Loganville. I needed help transferring my content from my current phone to a new phone. Angelique graciously took her time walking me thru the process making sure I understood and that my phone was fully functional before I left. In todays world it is rare to get such wonderful customer service! Thank you Angelique !!!!!

Taylor in cell sales rocks. He transferred my contacts after I activated my new device and deactivated my old. If that was an easy fix it wasn’t to me at the time. I couldn’t find it in the operator’s manual and was pressed for time. Thanks, Taylor. I was in and out fast. Great team Loganville.

Teah Bell..... omg the best ever! Very helpful... she damn near saved me hundred of dollars by fixing my phone. Very nice... great customer service. I will come back to deal with no one but her Thank you so much

I just finished with Miguel after almost two hours of his assistance. He was really pleasant and patient with me, even though I had no clue how to use my phone. Thank you so much! I left with two new iphones.

Corey was awesome! Kind patient and professional got us switched over and set up. It took a little while to work thru our issues with another provider -grateful for his time and knowledge 😊

Very helpful sales rep. We were looking for a good Mifi plan. We are new to this and he courteously explained all the options and plans available.

Cyndi spent hours and hours with me helping me get comfortable with my new phone and answered every question that I had. She is the most patient person Ive ever met. It was a great experience and I would recommend her to anyone

Very friendly greeted me at the door,very helpful

Thank you so much! Miguel was a great help with setting up my device. He was patient and set up everything I needed on my new phone. You have no idea how much I really appreciate it!

Teah is very wonderful.. Polite. Trustworthy and helped me get the best deal. Thank you!

Great service they are absolutely amazing. I needed a headset and spoke to someone at the store. When I got to the store not only was the device ready but it was fully changed and ready to pair with my phone. Thanks so much for your wonderful service.

Ken did a fantastic job helping me set up my new phone. He was very patient and understanding. Also answered all my questions in a very professional manner. Just another reason to be with Verizon wireless, great customer service. Frank

If I could give more stars I would! Love love love this store!!! Went to the store in Snellville and got brushed off by an employee, came here and was helped my Miguel! He was amazing and informative! He went above and beyond to ensure that I was happy. Couldn’t have asked for a better experience! Thank you!

I walked in the location inquiring about Verizons prepaid service. Brendan did an amazing job, he informed me about the post pay service. I left with a new phone and new tablet. I am very happy and I love my new devices!!

Verizon I have been to corporate store, experience here was a thousand times better. My wife and I both got our phones here.People here were very helpful.Today, my son ran over his phone.Cindy stayed late to help him get set up with a new phone. She went way above service we expected.

At first the staff is awesome but they make promises that they cannot fulfill. When i called back for said promises they kept giving me the run around and then got nasty by threatening to call the cops on me. I also spent 4 hours for my initial visit and then another 2 hours when they tried to pass me a used phone in the name of a new phone. I will be reporting them to corporate because at least other services were honest and didnt lie to their customers. Hate this store! Beware of being robbed.

We just spent 2 hours at your store in Loganville with Miguel I was having issues with my phone and was a little upset about it. Miguel was very patient and knowledgeable about my phone he showed me all kinds of things on my phone and figured out the problems I was having with it. My husband had a 5S phone and we ended up with him a new phone Miguel stayed past closing time to answer all our questions and make sure we were satisfied customers. I would highly recommend Miguel n Verizon Wireless to my friends, family and anyone else. Janet & Tommy

Miguel is so helpful and patient. He got me set up with my new tablet, which he gave to me for free btw, and he was such a pleasure to work with. Thank you very much!

Outstanding service! Highly recommend!

Great service from Mike aka Mouse

Uh it’s cewl and Gregg is cewl and they played Christmas music and the other ppl were nice and my mom became best friends with all of them and I shared my Halloween candy and there was this one girl and she was really pretty and cewl

So I think the customer service was great. However, i dont like the fact that my bill went up and i wasnt made aware. My salesman CJ did not inform me that the tablet he sold me would have a activation fee and a monthly fee. He made it seem as though i was just getting a tablet. Very disappointed in the lack of explanation!

Miguel was very knowledgeable and very helpful. He even helped me with setting up my Bluetooth in my car and helped me get all my information from my old phone to my new one, even when my old phone wouldnt work well. VERY SATISFIED!

I was extremely pleased with the way this new phone purchase went! This is the first time my data was actually and flawlessly ported over to the new phone.The salesman, Matt Bullard, was not only professional and knowledgeable but personable and pleasant to work with.

Jonathan found and downloaded ALL my contacts that didnt get transferred onto the replacement phone. Plus he saved ALL the pics and videos on my husbands phone. Gave us great advice and was patient. We are definitely going back with future needs. Thanks Jonathan!

Great one on one, customer serviceAndre Harris was professional, proficient, and very polite.Would-will recommend friends and family to CELLULAR SALES OF LOGANVILLE.

Manager did a great job but, he kept having to help his other employees. I hope he gets them up to speed soon.

Went in for screen protector. Very quick service. They were very nice and helpful.

Expertise of Saxton and Rashad made my visit to my Verizon store pleasant. Both gentlemen were extremely professional yet patient with this aging customer. I deeply appreciate their kindness and effort in making switching to a new phone as painless as possible. Kudos to these employees.

I went to this store to check prices on switching service to Verizon. The reprentative was helpful and explained the plans and my new phone options to me. The monthly prices were almost the same, but the deal they offered to switch was great. I will continue to go to this local store, since they took great care of me.

I would give this place a 0 if I could. I was in there trying to get a new phone and I was told that I couldn’t get one because of my credit. Well when I leave and go online and apply for myself it says I can get one. I was not impressed at all with this location or the person that I was talking to. He was rude didn’t even tell me his name.

Exceptional service. Thanks for helping me convert over from android to apple.

Cori was so much Help on a very complicated account situation

I never write reviews but I thought it was appropriate now. I decided to go to Verizon to get a pixel Xl and switch my number over from T-Mobile. Because it was close to the closing time, I made sure to call in advance to make sure the phone was there. I got to the store and the rep was already very unhelpful, probably because he wanted to leave.He proceeded to tell me that my phone number was not in the system and the number of the primary account holder was not in the system either. This makes no sense because they are valid numbers. I told him multiple times that I was porting my number over but he kept typing it into the Verizon system. Of course the number wouldnt show up as a VERIZON number. It would be a T-Mobile number.He proceeded to say that hes been around the block and he knows how it is. I asked him what he meant and he said that I was trying to commit fraud.I understand not wanting to do an activation that will take a long time like mine would (I know since I work at best buy) but insulting me, degrading me, and labeling me was uncalled for and Im disgusted. Ill probably stay with T-Mobile after this.

I switched to Verizon because I heard good things about it. I was still not positive that I wanted to make the switch. I talked to Cindy and she explained everything for me. She even worked around my schedule and stayed late for me. She had the best customer service!!! Im glad I made the switch! Thank you Cindy!!!

Went in to Loganville store to check on my screen saver, just to say visit was very satisfactory with Representative (Saxton), he was very knowledgeable of my needs, gave the best customer service. If I have any need to visit Verizon I just hope that I will be near Loganville. Great job Mr. S. Thanks again.

Cindy was so nice. She bent over backwards to help me get a new phone and keep my cost down. I highly recommend her and this store.

I wanted to give a shout out to Adam for helping me thoroughly on all the information I needed to purchase a new phone and a new plan. Thanks again !

CJ was awesome! Made the upgrade smooth and painless!! Absolutely great team in Loganville! Definitely recommend Loganville Verizon and CJ!! Thank you CJ!

Jason was awesome! Great service! Wonderful experience! Will be back. Love buying local!

Miguel is a true professional! he was very kind, efficient, and understanding of my situation. 5 stars all the way!

Teah was so knowledgeable and courteous! She helped my mother with her phone. I will be back for my upgrade.

This place is like a lawyers office! This sales people are like all dressed in suits and seem very unfriendly ..Also the phones are all non testing models so you cant determine anything about how they sound on calls or the quality of the video and screen quality.I did not like the way the sales person seem to try to lie about the phone as the best over any phone(pixel 3 xl) and that he got an attitude when I said I was not going to just take his word about the phone without testing it first to see if it was what I liked.

Manny (Emmanuel) was excellent. He went above and beyond with helping me decide which phone would be best for me, as well as finding the best deal financially. Thanks!

AWFUL customer service. The people were as rude as they could be. Also note that this is NOT a corporate center. If you want a good deal on your upgrade phone or plan, the corporate centers have more liberty and an infinitely better customer service

Brittany is a super person. You need to not let her get away. She sure knows her job. Also the others that you have. That is why we drive from Monroe to the store in Loganville. Keep up the good service.

Great customer service experience! Thanks for a time saving, friendly experience. I would recommend Cellular Sales to anyone looking for a great experience!

Teah was such an awesome sales lady! She helped me choose the phone that was perfect for me! Thank you!!

Excellent all around! Jon was most helpful and professional. I definitely recommend this store.

Lataya was wonderful! Very pleasant to talk to and helpful fixing my phone. I highly recommend this store, and her.

Excellent phone sales. Good location and easy parking. Friendly employees.

Wonderful store! Staff was helpful and very friendly, and store was clean and organized.

Lataya was fantastic.....see her when you go there, she will hook you up! Best customer service I have encounter since Nate. Lataya made sure I understood all my options. Ill see again for sure.

Ok dezmond you are wonderful you make me feel so special. I went grom a flip phone to a smart phone andere he made me not feel stupid. Hé is the best and told me everything from top to bottom! Geest job dezmond

Quenten Lester was awesome, were told one thing by another employee that was wrong and he fixed and went out of his way to help and get it straitened out!! Definitely will deal with only him from now on!!