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CVS
71 S Broadway, Long Branch, NJ 07740, United States
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CVS
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Mi
Review №1

This location offers drive up Covid Testing. Quick drive from my work. However, a 10 minute at the window before I was assisted. Which I found annoying since I had a scheduled appointment. I’ve had covid test at other CVS locations and never had to wait. Also, the technician did not give as thorough directions as I’ve had in the past. The drop box is also not secure and being held together by packaging tape. Hopefully, my specimen does not get lost.

Br
Review №2

The online and maps says they are open until 11pm. Its a big lie. The manager eventhough it was 10:05 pm said he wouldnt let me in, claiming they close at 10pm. I showed him there schedule he said go freak yourself. Not professional at all. I think cvs should go freak itself and all its managers. Total scumbag company. Ill never shop there again...

ma
Review №3

Horrible experience here. went to get vaccinated today and the woman at the check in was extremely rude and curt with me. i was the only person there to get vaccinated and for some reason she told me it would be a 20 minute wait. both times i went up to talk to her, first to check in and then to see how long it would be, she cut me off and gave me attitude. not going back there, im going to schedule my vaccine somewhere else.

Li
Review №4

Rating it based on the accuracy of the hours. I drove a while to get to it because the website indicated it closed on Saturday at 11pm. I arrived at 10:15pm and it was already closed.

Al
Review №5

The Pharmacy is terrible ☹️ But I like the service in the store.

Ka
Review №6

I shop there about once a week to get my medicine and other essentials and i was in the hair section when i heard employees talking about how terribly they’re treated by the managers !! Now i saw who the employees are and i love those three !! Theyre kind and sweet! And one of them always helps me with my coupons hes such a doll 😿 ! Im Outraged ! What Sweet Kids, Please offer me the cooperation number the employees there deserve better treatment! Not to mention there always out of stock of a product the mangers swear will be back new week. Just horrible.1/5 stars!

Ke
Review №7

Horrible wait in drive thru to pick up my prescription. When I tell you I waited stuck in the for almost an hour. A single car held the whole line up doing a covid test. Are you kidding me!!!!! It clearly states prescription drop off and pick up. How horrible for CVS to think that the drive thru is a good place to do covid testing. Once it was finally my turn at the window they couldnt find my prescription that they sent me a text was ready for pickup.

ir
Review №8

I went into the CVS to find a product ive been looking everywhere for and the employee named Carolyn was very helpful and sweet and patient with me. five stars for her help, amazing job

Ca
Review №9

Always have what I need n they r very nice

Me
Review №10

I came in last week and Ana helped me with what I needed and was very patient. Excellent experience.

Le
Review №11

I have never once in my life been mistreated for asking about my child’s medicine, yet at CVS I was rudely told to “learn english” OHHHH I’m sorry I didn’t know I needed to be fluent in 3 languages in order to pick up my damn medicine!!! SHAME ON YOUR PHARMACY STAFF ONE LADY IN SPECIFIC THAT I WILL GLADLY SPEAK TO HER SUPERVISOR ABOUT!

De
Review №12

Extremely poor customer service! Filthy store! I highly do NOT recommend it. To top it all off, two times I was given the wrong medication. Not acceptable.

Tr
Review №13

Bad staff!! I received a text message telling me that my order is ready to pick up but I bought nothing recently, so I called them to check if something wrong with the person who ordered products using my phone number. At the end of the call, I asked that staff to modify the phone number, very gently and patiently. Then she replied me in a very inpatient voice said “I will change it ok??” then hang up!!! What??? I just want to recommend you to inform that true person who ordered something using my phone number, how can you treat me so inpatient!

Ka
Review №14

Pharmacy is absolutely horrible. They are rude to me every time I go in there and they give false information. I dont need to go into detail, because I actually had the EXACT same experience that a reviewer by the name of Mary Gaudian posted a year ago. So nothing has changed.

Od
Review №15

Very wounderful place,they took good care of my DaD and always asked about him when he was not with me tell Mr.Green we said hello and when I would tell him he had a big smile on his face,God Bless him,May he Rest In Peace,,Thank you CVS

Ru
Review №16

Staff is very friendly.Store manager goes out of his way for the customers.Always a pleasure to shop here.

Ed
Review №17

Im sorry to say...This pharmacy is so involved with I cant imagine what.Whoever is in charge of taking care of pharmacy customers is too busy to wait on one. There is something going on here......I waited 15 minutes after explaining who I was and what I needed... they look at me and say ..... ill be right with you. .Workers are not informed and mostly dont know what to do.Asking for my item for weeks......they dont follow up,Instead they tell me they are out of stock, its on orderand will be in tomorrow, only the test strips covered by insuranceare never available.Now I find out that the test strips could be available at any other CVSbecause they didnt check other stores. Years of retail experience says the customer is more important than anything, at this rate this stores days are numbered. I will transfer my business elsewhere at MY earliest convenience.

Ta
Review №18

I love CVS i go there every day.The workers are very nice to me and a lot of energy and I love that about this store

do
Review №19

I just left this location embarrassed and furious I dont even want to step foot back in here. been coming here since they opened. Used to be the nicest workers, always asking if you need help. Lately not so much. But today was the worst. I had 2 coupons an $8 one and 30% one. I get my 3 items and wait at the register as no one is there. Even though theres a manager stocking near by, skinny white redish hair. A young Asian? Kid finally comes up and i give my phone number for my cvs card and he says its not an account. It clearly is because i have 2 coupons and come here twice a month. The manager says try my email. Same thing says no account. So I pull up my email and show him that 3 days ago on May 3rd I JUST got the 30%one sent to me. Manager says must be the systems down nothing he can do. No way to override and accommodate the customer?! Let me walk out without my items and so angry. Terrible customer service. Pushing away a loyal local customer and losing a sale. Now I have to go out of my way to get the medicine I need. And I have to switch pharmacies in order to not go back here. So disappointed and upset. After a 13 hour work day not what I needed!

Ky
Review №20

I have no problem with the store associates or managers, but the pharmacy is a different story. They can be rude, impatient, and could care less. I was on hold for over an hr trying to fill prescriptions and kept getting hung up on. There was another incident I had with the pharmacy and I had to call a store manager to override it. It’s just ridiculous and most of them don’t care to help outside of handing you a receipt.

pa
Review №21

George the pharmacist is an idiot. You ought to go back to school and take math class over again George. I went there with a prescription for 65 pills, George said he can only give me 60, when I asked why he said its because its a narcotic and it only adds up to 60 per month. Im on dialysis and have to take five pills three days a week. 3 before dialysis and 2 in the middle....That equals 15 pills a week. Theres 4.3 weeks in a month which adds up to 64.5 pills. Ive been at CVS customer for 25 years and Im done with them because this moron cant do math. Hes been filling this since i started dialysis and busted my balls last month..... i let it go... this month im not letting it go....Im sick of dealing with MORONS wherever i go! Love Paul Bruno

Pe
Review №22

Beyond Excellent Service!!!!!Donna and Geoge and the rest of the staff are amazing....they have provided service to me regarding health issues that have gone far beyond the level I have ever experienced at any pharmacy...whether it be a big chain or family owned these guys care, get it done and are great to work with!Cant praise them enough!!!!!

ca
Review №23

Bad that’s all i can say

Ma
Review №24

If there was an option to give no stars I would. I have been filling my prescriptions here for about 6-7 months now. Mind you it’s prescriptions that I need to take on a daily basis and can’t really miss a dose. (Accutane and Birth control to be exact) every time I leave my dermatologist I call them before I even leave the parking lot to see if they have the Accutane in stock because they never do, and to order it so i don’t have to be without, and I stay within my 7 day iPledge window. ( its a company you create an account with and get approved to take the medication & you must follow strict rules especially as a female as there are precautions you have to take to avoid pregnancy for example blood work to check lipid levels, pregnancy test.. etc. must be on birth control etc.) if you don’t fill your prescription within 7 days, you have to redo blood work to make sure there is not a positive pregnancy. Well, I always get my dermatologist appts and lab work done on time and make sure I pick up my medication within the 7 day window. This week, they called me 4 separate occasions saying they have my medication, they don’t have it, it got discontinued, we got a generic each day a different reason. Because of them, my 7 day window expired and now I have to pay to get more blood work done, and see my dermatologist for the second time in less than 2 weeks. Now, I will be without medication until the new blood work results come back and my doctor resends over the prescription. Needless to say, I’m highly disappointed and angry that I have to redo all these things when I am a full time business owner don’t have the time, etc. Plus, too much blood being taken for my liking and it’s all because they couldn’t get it right when the pharmacist PROMISED me i would have it within my 7 day window and wouldn’t be without medication. I’m taking it everyday as I should, and if some of you may know Accutane is a serious serious drug with side effects you would not imagine. So now, I have to be without and extend my time of taking it. I will no longer be filling any prescriptions with CVS on Broadway. Very unprofessional, & poor nasty attitudes. Not a way to keep a paying customer- who’s been loyal for months.

Ke
Review №25

Renee and George are great it seems that they are a little short staffed ever since the other tech stopped working there. Donna is never helpful and always rude to me when I go in to the pharmacy. I try to go in on the days she is not there and I would suggest that to any one that uses this pharmacy

Iy
Review №26

This pharmacy service is really really bad they say to.me that our insurance is not working when i go to other pharmacy to k-mart pharmacy they give me our medicine right away on some insurance card no then 10 min ... at cvs pharmacy make wait on the store more then in one hour then the pharmacy nurse told me oh sorry your insurance card is not active you have to pay paid $26.38 cash !!!!! Is that happened to me 3 times at some pharmacy service ... thats worried pharmacy for serious really bad customer services 😡😡😡

Ro
Review №27

CVS. Doesnt just carry drugstore items. Convenience hourz.

Ju
Review №28

Had my prescriptions filled very quickly. Friendly staff

Ca
Review №29

George is a a..hole, cant stand this CVS, very different then other CVSs in Fla and North Jersey. Never neat looking, or organized !!!

Li
Review №30

Very convenient and have a large variety of products.

Al
Review №31

I called cvs and no one pick u the phone and I was wating for 30 minutes

Ro
Review №32

Pharmacy staff very helpful, store is very nice.Only negative is a young pharmacy tech by the name of Nick.He is definitely not representing cvs properly. I had just began using this pharmacy instead of Rite Aid because of Rite Aids location.I believe I will return to Rite Aid.

El
Review №33

The lady that works there is very unprofessional she wasted 20 minutes of my time thinking I was trying to scam her or something that is the vibe I got at least off her just to tell me that they didnt have it in stock and I had to go to Walgreens I usually dont leave reviews but I felt this one would be necessary.

Ro
Review №34

RUDE AND VERY UNPROFESSIONAL !!!

Ma
Review №35

Rude and unprofessional!!!

Ch
Review №36

Nice, fast, and efficient.

Sc
Review №37

Awesome, people

Ke
Review №38

Very helpful

ch
Review №39

WHY 5PM

Su
Review №40

Excellent

No
Review №41

This which should be a pleasant place to visit is just the opposite. Whenever I go to buy the workers who work at the cash registers are very despotic and always in a bad mood. They are NEVER looking to provide good service and it seems they hated working there, plus the grocery and soda lines are almost always empty ...When it was opened a few months ago, the first people who worked there were friendly and it was a pleasure to go shopping there, not like now. The managers dont help either.

Sh
Review №42

They are very attentive and respectful.

Information
13 Photos
42 Comments
2.8 Rating
  • Address:71 S Broadway, Long Branch, NJ 07740, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/71+S+Broadway-Long+Branch-NJ-07740/storeid=10046?WT.mc_id=LS_GOOGLE_FS_10046
  • Phone:+1 732-222-8027
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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