The pharmacy is absolutely ridiculous! They will let you sit there for hours and not even let you know your prescription is done!
I switched to this drug mart about 6-7yrs ago from Walmart and now I get all my families prescriptions here..I never had a problem..they always had my medication in stock..unlike Walmart..the techs and pharmacist here are amazing, they will go above and beyond for their patients. The store staff is always helpful and very polite. I highly recommend. Keep up the good work.
Love this Drug Mart. We Fill all our prescriptions here and they are always fill in a timely manner and are very polite. The customer service desk is always polite and helpful. The associates are knowledgeable and always can help me find what I’m looking for our answer my questions. The check out is always fast even though there’s always a line. They have a really great selection and they always have great sales. I usually can find a brand of an item I’m looking for on sale.
Always good customer care I love drug mart
Drug mart is the perfect neighborhood store to grab just about anything you need take it for granted they are not Amazon, but I would rather support a local store because they are a needed place to shop.
Use my free Slash RX discount Drug Card. Was not expecting muchsaved over 90% on my medications. Very good service at this pharmacy.
Love the place but need Google to change the pharmacy hours. They open at 9am during the week NOT 8am.
My mom gets her meds here, sometimes they are right sometimes not. She does sink your meds so she gets them all in one trip and most of the time they are not all there.Usually due to a perception run out but I am never told ahead of time until I get home to fill them.
Been a customer since High School they are so helpful and proffesional service outstanding especially pharmacy ..😁
Was at drug mart in lorain the other day I was having a bad day trying to fine this certainl kind of soap and found it with the help of worker there she was so helpful did not get her name
Worst discount drug mart ever!!! Employees from the pharmacy area are very racist and very unprofessional wouldnt recommend this place at all
Pharmacy is very understanding and didnt frown on my use of my bike through the drive through
They don’t call it the east side mall for nothing! Not only can you get whatever you’re looking for they give great service with it too!
Pharmacy is terrible. Ive done waited 3 hours and still not filled. This happens every time even before covid.
I get my prescriptions less then ten minutes. By far the best pharmacy hands down
Ill never be going back to drug mart ever again. Walk in with my five year old son and 1 year old daughter after picking him. Up from school to get a money order and a few grocery items. As I walk in and grab a cart, before I could even get my daughter in her seat, security comes over and asks for my sons back pack. Ok, but why? Guy says its stores policy. Ok, why is this a policy? No where am I guided to a sign, or given logical reason as to of why. The sercurity guard decides to roll his eyes at me and walks away. Are you kidding me? You came to harass me to only not answer my question and roll your eyes and walk away? I mean, I guess my son couldve left his bag in the car but Im not thinking about it. Im on a time frame and need to get to work. Due to his rudeness, I asked for a manager. She comes over and hears my complaint and apologizes all the while, the sercurity guard has a damn camera in my face and is recording me. I had half a mind to cause a scene but I had my children with me. I made the comment to the manager that he was recording me and she said shed talk to the company he worked for. I also mentioned when complaining to her about him that I feel Im being treated like a thief and that if I needed to be followed around the store to make my purchases so I dont STEAL SEEING AS THATS HOW I WAS BEING TREATED. Low and behold, another woman she spoke with followed me through out the store. The measures they took to make me uncomfortable was mind boggling. Ill never return. Drug mart treats their customers like their all thieves. Im highly offended and will be telling all three of my social medias how I was treated. Choose rite Aid or Walgreen folks. They have all the same stuff with better deals. Theyve most certainly have never followed me or made me uncomfortable to be in their store.
Over an hour to fill an inhaler? Wasnt ready when i got there at time i was told. How
Very attentive to your needs and very friendly service, highly professional!
I have been trying to call for 43 min. with no answer just keeps disconnecting.
Every time you go through the drive thru you have to wait forever to even get to the window. Then once you get to the window after sitting prob over a good 20 mins they dont even acknowledge you so you sit 10 more mins. Before they ask you 3 or more times for your info. Very poor customer serv & no matter how many times we have given insurance info they get that WRONG too..Not a place that i would ever recommend to anyone else..I actually go the extra few miles to Rite Aid now where i can walk in & get my meds in 15 mins or less with no issue..
Pharmacy was clean & employees helpful!!!
No complaints.
Pharmacy staff and cashiers are horrible!
Everything you expect from discount drug Mart
Nice