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Crown Coachworks Auto Body & Paint
2122 S Sepulveda Blvd, Los Angeles, CA 90025, United States
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Crown Coachworks Auto Body & Paint
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Jo
Review №1

They are a family-owned business that isnt in the business of ripping you off. They gave me the best quote for a quick repair of my tail light and front bumper. Where at one body shop I was quoted over $500, Crown did the same work in 10 minutes at half the price. I cannot emphasize this enough: get your car checked out at this place. Forget your dealership. Theyll overprice you and charge you just for looking at the car. Crown Coachworks is my favorite place to go get my car fixed now. Check them out!

St
Review №2

Lisa and Eyal were super helpful. I had some hiccups with my rental car and Lisa went out her way to help even though she didnt have to. My car was finished ahead of time and returned looking better than the day I bought it. Highly recommend this body shop.

Ly
Review №3

This shop offers outstanding quality and the best customer service one can find! I have been getting body work from this shop for over 10 years now since I got my first own can and swiped the side of it on on a pillar in the parking lot (swing wide, people!). Excellent service here and great quality work. Highly recommend!

Ho
Review №4

I damaged my bumper and came here for a quote. Very nice, clean reception office area which was a very good first sign. Got the quote and they said they could start the work the following day, which they did. To my surprise they finished a day early and the work was impeccable, the paint blended perfectly with the rest of my car! I’m a very happy camper and will definitely come back, hopefully not too soon😉

Vi
Review №5

The best customer service, EVER!!EYAL is just on top of everything, his attention to detail is second to none. Im so glad and lucky Eyal and his team was ready to take care of my car and the circumstance I was in. I wouldnt think twice to bring your car here, they go over and above to take care of their customers!

Ju
Review №6

Im very happy with the workmanship on my Porsche 911 and Range Rover. They are very honest and the prices are competitive with other shops alike. I went with Crown Coachworks because of their outstanding customer service. Eyal and Lisa are an amazing team. They both took their time to answer all my questions and explained everything in detail to me. I highly recommend this establishment to friends and family.

Pi
Review №7

My friend recommended Crown Coachworks Auto Body & Paint when I was looking for a good place to fix my car. As a girl, I am always concerned that someone will take advantage of me. However, I was pleasantly surprised when I came into their office and Eyal and Lisa were very helpful. Eyal immediately put me at ease by taking the time to explain start to finish process my car was going to go through. I found out that this was a family-owned business, which was started by Jacob many years ago. Lisa, one of the estimators, kept me posted through the process and the shop was able to finish the work early. I was extremely impressed with the quality of service and repair.If you ever get into an accident and need a auto body shop that you can trust to do a good job with a lifetime warranty, I highly recommend Crown Coachworks Auto Body & Paint. This place gets my 5-stars for sure!

Ra
Review №8

I recently had some bodywork done on my Mini Cooper at Crown Coach Auto Body; it was my second positive experience with them. This is a quality business with quality human beings working there. Their work was excellent, affordable and timely! They adhered to all the Covid Protocols in that they were masked and physically distanced during our discussions, which were held outside. The office manager, Lisa, was a kind and consummate professional. She kept me updated on the progress of their work; furthermore, she arranged a rental car for me at an extremely affordable rate. Simply stated, it was an excellent experience under difficult circumstances!These folks are worthy of your business.

Yi
Review №9

My family and I have been going to Crown Coachworks Auto Body & Paint, a family-owned business with Jacob and Eyal, a father and son, for years now. They have always made sure my car is handled like it is their own! Throughout the years, all my family slowly became customers of theirs, and we all really appreciate their service and great work. People working for this auto body are genuine and caring. I trust them fully, and I can recommend them immensely to anyone!

Fe
Review №10

Crown Coachworks Auto Body & Paint is my go-to auto body shop. Ive been a customer for years. The service is amazing. Lisa, Jacob (the owner), and Eyal (the son) provide exceptional service, keep me posted, and the repairs are always fantastic. I recommend Crown Coachworks to anyone. If you have a car accident, this is the place to take care of you with confidence. Thank you so much for taking care of me all these years. I will always refer you family and friends.

Na
Review №11

Crown Coachworks has helped me and many of my friends that Ive sent to them for years . . theyve never let anyone down. Always great work, and very reasonable pricing. You cannot go wrong with the quality and level of service at this company.

Mi
Review №12

Eyal and Crown Coachworks are the best! We had used Crown for 20 years when we lived in LA. Impeccable work and incredibly professional. I am highly suspicious of the 1-star reviews.If you need an auto body shop, RUN, dont walk, to Crown Coachworks. It will be the best decision that you have made in a long time!

H
Review №13

I cant say enough good words about Eyal and his team. I had my car in accidents multiple times in the past 5 years and each time he took care of me, fixed my car, provided a rental and gave me a prompt and stellar service. His communication skill is top notch and theres no bad surprises ! He stands behind his work and behind his word. Im so grateful to have met him and thats the only place I will continue going to. Thank you!

Ka
Review №14

Both my wife and I have been going to Crown Coachworks for years as weve had several mishaps and auto accidents (most have not been our fault!). Crown Coachworks is family-owned, started by a wonderful man named Jacob, and his son, Eyal started working there some years ago. Eyal is very attentive, professional, and caring. The office staff are wonderful and very professional. I trust these people with my familys cars. If you get into a car accident, this place is the ONLY one to consider. The quality is superb and the service is first class. I hope we dont have to come here too often, but Ill always recommend this place to anyone.

Ma
Review №15

I take my car to Crown Coachworks whenever Ive have a ding or dent over the years. The customer service is excellent and the work done is fantastic too. Eyal & his team really care about the customer. I cant speak highly enough about Crown Coachworks & I recommend it to my family and friends whenever they have an issue with their car. A++!!!

Da
Review №16

My wife and I have been driving for over 30 years. She is the one who gets into accidents (its never me), and always with her brand new Mercedes. Unfortunately, that means weve had experience with several body shops. Crown Coachworks is by far the best! Weve used them exclusively for the past 12 years. First and foremost, they are honest, and do the highest quality work. Eyal is great, and while you never want to be in a body shop, he actually makes going in there a pleasant experience. Eyal and the staff make you feel comfortable, walk you through everything that needs to be done, provide a detailed quote, and patiently answer every question. In addition, they always hook me up with a rental car at discounted prices. Whether its a smashed window (paying out of pocket), or a major accident going through insurance, I highly recommend Crown!!

Ba
Review №17

Crown Coachworks Auto Body & Paint and his team are amazing! I came into his shop to have some body work done, but Crown Coachworks Auto Body & Paint went above and beyond to make sure my car looked spectacular. He was attentive, prompt, kept me informed of his progress and made sure my car looked amazing. I cant recommend Crown Coachworks Auto Body & Paint more!

Fr
Review №18

I went in for paint work. And I’m so happy with the results. Very professional and accommodating. Highly recommend Crown Coachworks for your car needs.

Le
Review №19

My car, a brand new 2020 Mercedes-Benz C300 was hit when it was parked at our street. No note was left, just a hit-and-run. I was livid. I called my insurance, and was told that I could go to any shop of my choice. The insurance recommended a few places, but I was not impressed with any. So I asked a few friends on my Facebook. One name that kept coming up was this place. I checked Crown Coachworks online, and after seeing the great reviews, I called.A friendly woman answered and asked me to either come by or send some photos. I decided to come by. I was really impressed with their beautiful office. This is a family-run business which is exactly the kind of business I would like to use nowadays, especially with all these chains and big companies taking over.The son of the owner, Eyal, was very helpful and caring. He looked at my car, explained the process with the insurance, and I was so impressed that I left my car right there and then. The body shop worked with my insurance, and within 2 weeks, I had my car back. I was blown away with the quality. It looks like nothing happened. Great job!I hope I never have to see you every again, but you have me for life Eyal and the team at Crown Coachworks. Great job and thank you so much for making a stressful event be a little less so with your service and work. Thank you.

Ar
Review №20

This was my first time at Crown Coachworks and I was really impressed! They were very professional and helpful and my car was ready on time. I will be coming back when I need to!

Ra
Review №21

Great Shop! Lisa in the office was very helpful and honest! Highly recommend! Very satisfied with their workmanship!

Ja
Review №22

Eyal and his team at Coach and Crownworks were great! I’ve been there twice. The first time, I was hit while driving a rental vehicle and the driver didn’t stop to give me his info. I had declined the rental insurance, and didn’t want to return a damaged vehicle because it would have been insanely expensive. I wasn’t sure if I wanted to go through my insurance. Eyal made that decision easy. They fixed the damage quickly, to perfection and at a fair price, so I decided to take care of it on my own. They made the whole process less stressful, and were so great about it that I have since referred many people. Highly recommend!

Br
Review №23

A+ experience with Crown Coachworks. Eyal and the team were super helpful throughout the entire process and the end product looks as good as new! I would highly recommend using Crown Coachworks for any work pertaining to your vehicle. Their customer service is outstanding; Eyal went above and beyond to make sure I was satisfied every step of the way!

jo
Review №24

I have been doing business with crown Coachworks for 25 years,,..they have many repairs on my cars over the years, I could not be happier with their service, and the quality of the repairs.......the body work, and paint is flawless when I get the car back...Lisa, Jacob, and Eyal, have always treated me almost like a member of the family...I highly recommend them to you if you ever have a need for their services...............Joe g

Ja
Review №25

Eyal took great care of me, handled everything with the insurance company so I didnt have to do anything. the car looks fantastic, they even restored my fogged headlights for me. Highly recommended.

Ch
Review №26

Walked into their office to get a free estimate. Stood there for 5 minutes, no one came to talk to me.There were two people on the phone on what sounded like a sales call. No one signaled to me to wait. One of them got off the phone and just continued to work on her computer, didn’t acknowledge me or anything.If this is how a potential customer is treated, I don’t want to know how they treat you when you’ve already paid them and are at their mercy. I walked right out and found another option (of which there are many).

Pa
Review №27

A Ford Expedition head on hit my 22 year old Japanese SUV, requiring replacement front bumper, fender, headlights, and radiator support as well as more readily available other parts. Several highly recommended body shops turned down my job without even seeing the car. Crown Coach said they would be happy to repair it. What a relief!Lisa was very kind and knowledgeable in leading me through the process. They gave me a very professional, detailed 3 page estimate which was spot on the final cost. Plus the parts, labor, and paint have warranties. Crown Coach did an amazing job in restoring my vehicle, even down to the touch of lining the cup holder with a foam base. With their attention to detail, they even cleaned the engine and detailed the entire vehicle.Since Crown Coach restored my 22 year old SUV, several people have asked about buying it from me. It looks that good, even under the hood. My mechanic was really impressed with the clean engine. Thank you Crown Coach and your amazing staff.

La
Review №28

Got a Tesla by Crown Coachworks Auto Body & Paint took care of my car repairs quickly and without hassle. They dealt with my insurance and provided a baby friendly environment when I needed to change my newborn and nurse in his office while waiting. Marcos even let me change her diaper on his desk!

Ju
Review №29

I have been coming to Crown for years and trust me - Eyal and his team are some of the best people around. The work that they do is second to none and the way that they treat customers is A++. Whether this is your first time needing body work for your personal car or youre looking for a trustworthy shop for your entire fleet - this team is the best. They have repaired hundreds of cars for me over the years, and the work has always been exceptional. I recommend them to everyone I know! Do yourself a favor and call Crown!

Wi
Review №30

The work was excellent. I feel like I am riding in a new car. The bodys work was fabulous. The detailing was the best that has been done to my Acura RDX since I bought it in 2016. This company wears the crown for being the best.

Gr
Review №31

Great shop, they took awesome care of the car and looks brand new now. Also the communication was perfect and as I expected, thanks a lot!

Na
Review №32

Im not one to write reviews, but my experience with Eyal and Lisa at Crown Coachworks was so positive that its a no brainer to make time to write this review.Not only were they incredibly responsive and helpful to the many whim questions I had in the process but they were very efficient as well. They were transparent on timing during this weird quarantine as well.I would bring a car back there any time. Hopefully no need, but I know the car will be in good hands!

As
Review №33

Brought our Subaru Forester here after we got rear ended. The repair took less than a week, and there was a rental car place within walking distance which was convenient. They did a great job and looks good as new. Would come back here and highly recommend this place!

Ba
Review №34

Crown Coachworks gave me a comparable estimate to others in the area and communicated well throughout the repair. They did exactly what they said they would in the estimate and my car looks great. Would recommend.

Er
Review №35

Dont use this company, unprofessional work, very rude people.

Li
Review №36

Came here to get my car fixed after an accident. The staff was friendly and knowledgeable. My car only took a few days to fix and looked awesome when I picked it up. Great work, great service, and they washed it for me too!

Ma
Review №37

They did an amazing job repairing some body damage. My car looks like it just drove off the BMW lot!

Er
Review №38

Scam artists, stay a way at all cost, bad customer service and worst autobody work ever, they will try to push in a discount for positive Yelp review, STAY AWAY from these people .

Me
Review №39

They recently fixed my Chevrolet truck 2019 and did an amazing job. Albert Caro, explained what was wrong with my truck and how they fixed it. Happy and very satisfied with the customer service they provided me.

St
Review №40

My 2010 Toyota Highlander was caught in a 4-car accident with my SUV catching the brunt of the impact. I was struck by an older Lexus and, naturally, the owner did not have insurance (big surprise). Thank G-D for my Uninsured Motorist coverage. The owner had just got off a graveyard shift and, basically, just fell asleep. Fortunately, no one was hurt but both front and rear bumpers, rear hatch and everything under the rear bed including the spare tire, mag wheel and all associated hardware was completely ripped out. Nothing like being rear ended while standing still by a car traveling between 35-40 MPH. Surprisingly, my SUV was still driveable. Thanks Toyota!!After looking at the damage to my SUV, I knew there was only one body shop to go to. Crown Coachworks Auto Body and Paint on Sepulveda in west Los Angeles. Ive used Crown before and have never been disappointed. Crown Coachworks is run by a father and son (Jacob and Eyal) who truly care about the quality and craftsmanship in every step of the repair process. It took a little over three weeks to complete all the repairs to my SUV but the wait was SO worth it. When I picked up my SUV it looked as though it had just been washed and detailed. It truly looked better than new. The final bill was just over 9K and was worth every dime. Crown Coachworks is not one of the least expensive of repair shops youll find but you most definitely get what you pay for. You may find some repair shops who charge less but less is exactly what youll get. And again, the owners really care and after working them you almost feel repair like family. They keep you abreast of all the various steps including metal and glass repair, painting and final touches. And yes, they actually return calls, emails and texts which is very unusual these days. When you drive by and see high end cars like Rolls Royce, Porsche, Lamborghini and Mercedes Benz being repaired, You just know this is the place to go.Gee. Does it sound like I love this place??Nobody likes to have their car damaged but if it happens to you, this is the place to go.Steve A.

Fr
Review №41

Great service, rightly recommended. Got into an accident with major body damage, fixed like new. Quick service. Helped me get into a rental. Works for the customer not the insurance company.

Br
Review №42

Nothing but great things to say about this shop! Not only was the repair work impeccable, but I felt like a part of the family. Eyal was my contact there and he was a pleasure to deal with. It really felt like they appreciated my business and they bent over backwards to accommodate me and make sure my car was back to 100%. If something happens to my car again, Ill be going to Crown Coachworks Auto Body & Paint, no doubt about it. Thanks again guys!

ir
Review №43

I am 86 years old and have had my share of dealing with auto body and accident car repair shops. I have never met a more honest and fair auto body shop than Crown Coachworks. Apparently it is owned by a father and son team who have been in business 55 years and observe the highest ethical standards.I sincerely urge all who have need of auto body repair to visit them and obtain a quote. I believe that You will be very satisfied.

Mi
Review №44

Elay and crew worked very hard to make sure my car was in tip top shape after an accident I had. They communicated every step and their work was perfect. I understand this is a family business and the pride in their company and workmanship shows. I would definitely return (hopefully I wont need to) and plan to refer friends.

Sa
Review №45

The best place in the world. I arrived at 6:45pm, which I found later that they were supposed to close at 6pm. They fixed my two car lights in less than ten minutes without charging me. The other place down the street (Lombard repair) asked my the same day to leave the car over night. From now on this is my go to place. Thank you guys!!!

De
Review №46

Fantastic service! I had a very positive experience with this shop and would highly recommend them to everyone. They are very reliable and honest.

Pi
Review №47

I took my car there a couple months ago and was very happy on the way they received me, explained me and then on the job they did on my car. Their prices are very reasonnable too.I recommended this place to my friends and customers and they were all super happy with the service and the work done. Recently my dad took his car there and again, super experience.It is the body shop to use in West LA. Good Job Crown Coachworks !!!

Ca
Review №48

This place is awesome! Its always such a life disruption when your car needs repair. I visited several shops and chose Crown Coachworks because they were upfront and honest. I made the right decision. They were professional, friendly, quick to get the work done, and the car looks fantastic! Thank you Eyal and Lisa!

Ju
Review №49

Crown Coachworks is the best. Lisa treated me exceptionally good. They fixed my car for cost and were very quick about it. By the time I came back from eating breakfast they were pulling my car around. I didnt have to sit and wait there for one second. They will be getting all my business.

Da
Review №50

I took my car there for a minor little ding on the front bumper. The staff was so pleasant. The manager, Jacob was very knowledgeable and very good to deal with. I highly recommend Crown auto body to anybody needing body work on their vehicle.A+ service

Le
Review №51

These guys are absolutely wonderful. I cannot recommend them enough. They turn a bad situation into a positive experience. Great people, great work. My car got scratched up by a homeless guy, so they gave me a quote after I submitted pictures online (very very reasonable), and then had my car ready ahead of schedule (in less than 2 days!). My car is as good as new, and although I hope I dont have any more issues, I know if I do I will be well taken care of.

Gr
Review №52

Look no further: I can promise you there is no better quality, service and price in Los Angeles than Crown Coachworks. Over the years I have taken my cars, my family’s cars and recommended them to friends and co-workers and EVERYONE has come back with glowing reviews. Eyal and his father Jacob are the best at listening to your needs and delivering what they promise. And they will even give you free chocolate while you wait. Don’t even bother going anywhere else.

Re
Review №53

We came in today for an estimate and everyone was super friendly, fast service and polite. Tristan was a gem. Two thumbs up.

Ha
Review №54

Found my spot for car repair work. Excellent experience all around! The office team is friendly, responsive, and truly interested in creating an excellent experience for everyone that walks in the door.The service was excellent, they completed the work on time, and the workmanship was fantastic.I will 100% be coming back for my next body shop service!

Al
Review №55

I had my bumper replaced here. Everything is perfect. The service was friendly and timely. I will suggest this place to my family and friends.

Am
Review №56

Crown Coachworks is THE BEST. Not only did they fix my car beautifully, but they were incredibly friendly and helpful. Eyal sat and chatted with me while I waited for my ride for a good 25 minutes just because thats the type of nice quality service you can expect. Returned my lease with no money due because my car was perfect. BIG thank you to everyone over there, and cannot recommend highly enough.

Ra
Review №57

This place is great.I took my car to several shops and not only was Crown Coachwork’s estimate the least expensive, it was also the most complete. Eyal made sure to include even the tiny details, like the cost of removing my sport rack in order to paint the vehicle.Eyal kept me updated on the status of my vehicle and the final price of the repairs was the exact price I was quoted.I also loved that they presented me with multiple options on how to fix my vehicle, whereas other shops only gave me one option (the most expensive option).I had a great experience here and would recommend it to my friends and family!

WE
Review №58

Amazing customer service. The owner takes care of his employees and his customers like no other business owner Ive met. Hes not there to sell you anything and he only suggests whats best. The entire right corner of my front bumper had scuff marks all over it and I thought it was going to cost me at least $300. The owner looked at, went and grabbed a cloth and some solution and wiped/scrubbed the area for a good 10 minutes and then added some touch up paint on the areas that wouldnt come off. I was out of there in 15 minutes. And the best part? He didnt charge me a cent. He also invited me to eat lunch there, as the entire company was having some type of a pot luck.Also, a few months ago when I wrecked my girlfriends front bumper, I took it there and they did a STELLAR job with it. Theres a reason this guy is still in business after 22 years.

Sh
Review №59

I have been looking for a good body shop for a long time and I finally found it!!! Eyal and his team did a phenomenal job repairing some deep gouges on my car, restoring a headlight, and polishing a few bumps and scratches. They were quick and my car looks great. The icing on the cake was their phenomenal customer service. Thank you!!

Do
Review №60

So many auto shops make you feel like youre getting exploited. Not here. These guys are wonderful. Their prices are fair, their work is great quality, and theyll be very honest and tell you straight up if something is not worth the money. I dropped in for a quote on scratch touch-up. I wasnt looking for a perfect job -- I.e. full respray. They mixed touch-up paint on the spot, applied it, and polished the scratches. Looked almost perfect, took 20 minutes, and they refused even to charge me for the work. Needless to say, Im sold for life. Ill be back when I need bodywork done, and Ill recommend them to my friends.

ts
Review №61

Eyal was a pleasure to work with. I took my car to several shops and this was the first place that was honest and did not attempt to overcharge me. Not only that but the work was done on time, and everyone there is extremely professional and courteous. Highly recommended.

Mi
Review №62

Best Auto Body shop in town. Staff are super friendly and honest. Excellent prices. Would never take my car anywhere else. Highly recommend.

Ch
Review №63

Scratches. Chips. Cracks. Rust. Whatever it is, they can do it. My car had various repairs to be done. The car looks brand new. I am so excited. Cant wait to take it back to get the rear end cleaned up. Dont go anywhere else unless you like to take chances. This place has many great reviews for a reason!

Os
Review №64

Needed battery, 1 tire, oil change and wheel alignment. Ended up getting mags and 4 tires. They called me with a problem, before just doing work. Some prices a little more expensive, others cheaper.

La
Review №65

After getting into a minor car accident, only to realize that the entire front end of my car was totaled, Eyal and his team did a great job of assessing the damage, providing me with a reasonable estimate, and working especially hard to ensure I got the best deal. I needed to have my entire front bumper replaced, along with my radiator, and condenser, as well as getting the frame realigned, and the paint touched up. Everyone at Crown Coachworks was prompt, professional, friendly, and - most importantly - gave it to me straight. I could not have asked for better customer service, as well as the amazing job they did on my car, for it really looks better than ever. They really pride themselves on doing a quality job, and they have good reason for it. Although I dont wish you to have to be at the shop anytime soon, if that is ever the case, I would strongly recommend Crown Coachworks for the best service and a good deal!

Pa
Review №66

This is the second time Ive had occasion to use Crown Coachworks and once again they were five-stars all the way. Eyal and his crew finished the work a day ahead of schedule, the work itself was done perfectly and for a reasonable fee. I would use them any time and recommend them without qualification. They are especially good (and reasonable) when it comes to Teslas.

Ke
Review №67

Took ashot in the dark on these guys and was very impressed with their work and their price. Cant wait to bang up my ride again . Ill recommend them to anyone that asks .

Ph
Review №68

I’m leaving interview necessarily only for the customer service experience. As you’ll never get my business.I came in with some scratches on my car and asked the woman it was working the front office to do an estimate. She haphazardly walked around the car asked for my information and then said he’ll get back to me... what.. She didn’t take any pictures of the damage, no detailed notes of the scratches or of the areas that were affected... and when I asked her about this, she just got an attitude and began to condescend my questions. Not at all the customer service engagement that I expect to repair my car. I used these guys the past, and I’d prefer the guys to others… Service after the sale is trash

Ti
Review №69

Eyal and Heather were incredibly helpful with trying to get the bumper fixed on my Audi Q5. They were extremely professional and gave me a great price. Would definitely work with them again on any future body work or painting needs. Thanks again to them for all their help.

Si
Review №70

Whether youre looking to pay out of pocket or dealing with insurance claims, the people at Crown Coachwork will go above and beyond to meet your needs. Im a graduate student with little income and experience in car repair. But when I read the reviews on Yelp for this place, I immediately brought in my car for a free estimate. And I wasnt disappointed! The first time, I wanted to fix some minor scratches and paint transfers. In the time it took for me to sit down and have a glass of water, Eyal and his team had already fixed the damages! I was so pleased with the honest and fast service that Crown Coachwork did, they were my go-to when my car was damaged in a fender bender accident. Again, the professionals here went above and beyond to work with the other insurance company in fixing my car. They not only fixed my bumpers, but also noticed other minor issues with my car and took care of them without any hassle. All I can say is Im sold on the top-notch service this team has to offer!

Pe
Review №71

I have been using this place for years now. Anytime we get into a car accident, let’s be real LA drivers are the worse! The moment I report to our car insurance, right the way I choose Crown Coachworks! I had 3 different cars going there for repairs, a Jetta (twice) a Prius(twice) and a SLK250. Every single time I couldn’t be happy with it. They are extremely professional, always use original parts and the car looked brand new when I pick it up. Customer service is superb! I can’t say enough good things about this place! I highly recommended and I guarantee u won’t be disappointed.

Fr
Review №72

Living in L.A. unfortunately sooner or later you will be in need of an auto body service shop. When that time comes, just go to Crown Coachworks. Eyal is the best. Great service, great prices and I guarantee you will drive away with a smile!

Er
Review №73

From the first phone call to the final farewell, Eyal, Lisa, Heather, and their crew at Coachworks delivered distinguishable service that deserves recognition. They went out of their way more than once to save me from what could have been a long and stressful night of being stuck miles from home with no shops open. I cant emphasize how valuable that was for someone facing sudden car trouble in Los Angeles.I highly recommend Crown for their fantastic service and professional results. As much as I dont plan on returning to a body shop any time soon, should I have to, theyll be my top choice.

Co
Review №74

Really enjoyed my experience. Required some very minor touch ups to paint. They were straight shooters, competent, and direct, which I appreciated greatly.

Co
Review №75

Im a difficult customer when it comes to body work. Crown Coachworks Auto Body & Paint does excellent work! You can trust them to do it right.

Sy
Review №76

Stopped by yesterday for an estimate on a pretty bad scratch with some chipped paint (and rust) on the side of my car, and not only did they give me a free estimate, they fixed it. FOR FREE. They rubbed off the top layer of the scratch with acetone, buffed it out, used sandpaper to rub it out further (Im not auto-savvy please forgive me), and then mixed paint and painted over where the paint was chipped. If I knew how to post pictures I would, they did an amazing job and charged me literally nothing. Super friendly and helpful. I did not expect this from an auto body shop in Los Angeles! Thank you :-)

Ch
Review №77

I went here last here when my cars engine was literally falling off. They gave me options and seemed very sympathetic about my struggles to pay. I felt very taken care of.Today I went in, just needing to be sure the old man ran okay before a big trip. They did everything. Oil change, scrub the crud off of my battery, breaks. They even cleaned my car! I had been working 9 days in a row, far too tired to clean my own car and they did it! I was almost in tears. It was such a little thing but I felt even more taken care of.Needless to say I trust these guys. Not just for the little things to. I didnt feel like I had to take my car in again for over a year and they said it was still running fine just needed breaks and a small tune up here and there.

No
Review №78

Crown Coachworks is fantastic! They did an outstanding job on my civic (it looks good as new) at half the price of some of the other quotes that I found. Eyal is very friendly, honest, and fair and his team does great body work. I definitely recommend this shop to anyone in need of quick, detailed, and economical auto body work.

Ch
Review №79

I am writing the review one year after the work was done. If I ever have to have work done in Los Angeles I will come here. Reviews that are done years after the work was done are usually more valuable when it comes to body work.

je
Review №80

Seriously the best of the best. Personable, caring and excellent work. They dealt seamlessly with insurance. A+

Mo
Review №81

Having recently moved to LA, I had to start from scratch when it came to finding a body shop. Naturally, I turned to Yelp and Google for advice. Crown Coachworks fit both of my criteria: High rating and open on the weekends. Anyone in a new job can understand how hard it can be to take a day off.I was rear ended the day before I left Michigan for my cross country journey to California. I took my car into Crown Coackworks. Eyal was great! The price he quoted me was very reasonable.Then, he offered to do something that I was not expecting. Being that my damage wasnt extensive, he offered to polish most of it out...for FREE! He advised that this wasnt something I would want to file a claim for and increase my insurance. I was blown away by his customer service. In a place where people constantly warn against being taken advantage of, I was completely shocked.I know where I will take my car if I ever need work again. Crown Coachworks lives up to its stars!

Ro
Review №82

Awesome service! The staff listen to your concerns and do what is best for the customer! Eyal is friendly, honest and professional. Great work and no shortcuts!

Jo
Review №83

Amazing service just a real pleasure dealing with Eyal Or Jacob and the girls at the office of course they go above and beyond to make sure youre very content Note this has been my second vehicle that we took them.. THANK YOU SO MUCH...

Ke
Review №84

Imagine being in a 4 car collision and being sandwiched in between 2 of those cars. Nothing like being rear-ended. Argh. Anyway, my new car didnt even have plates on it yet, so I was very upset about this. Crown Coachworks took the sting away and they made my new car look new again.Eyal and Albert were wonderful. They are extremely customer service oriented and that is so key in these situations. It just plain sucks to be in the situation of being without your car, being in a rental for over 2 weeks, but in the end, Im very happy with the finished work and its once again perfect inside and out.I will often go out of my way to support a long standing family business and cannot speak highly enough of Crown Coachworks. Simply fantastic!

Vi
Review №85

Thanks to the kindness of an unknown stranger who reared into my car in the garage and his/her extraordinary graciousness to not leave me a note, I was forced to use my insurance for the first time. After checking with my colleagues and some reviews on the web, I shortlisted three auto shops. The other two shall remain unnamed, but when Eyal looked at my car and explained me what they were going to be doing, it was very reassuring... not the typical you-have-no-clue-explanation given by auto mechanics. While I was there, another customer dropped by. While I would not like to be a regular customer at a body shop, the amount of trust the other customer had in Eyal sealed the deal for me. He told me how the insurance process would work out, and what would happen afterward in the repairing process as well. There were constant updates over e-mail (which I like rather than being off the record in a phone conversation), and when the car was ready, it was gleaming! All in all, it was a wonderful experience to be their customer.

Na
Review №86

I got into an accident, it was brand new Acura MDX, 4 months old. I was very upset with the dent and all. These guys did very good job. They took few more days than initially quoted but I am very much satisfied by the work they have done.They keep you posted most of the times with the updates. Eyal, the owner is also very responsive.

zy
Review №87

WOW! Not just a pleasure to do business, but the artists at Crown are absolute magicians, succeeding in erasing all traces of dents and paint chip. I still cant believe how great it looks. THANK YOU to the team!

Sa
Review №88

Eyal the man!Right off the bat I felt like Eyal was a straightforward and honest man. When I think of customer service I cant think of any other body shop that met my needs to the satisfaction I received at Crown. Excellent staff and great work. I will be returning for touchups and accessories to install soon!

Pa
Review №89

Couldt be happier. Work was done exactly as promised, on time as quoted, and perfectly. Eyal is terrific. Would use Crown again in a heartbeat. Highest recommendation.

Be
Review №90

Cannot recommend this company enough for any auto body work. Professional, friendly and fantastic service all around.

Or
Review №91

They did a great job on my car, looks great and delivered on time and on budget. Highly recommended

Da
Review №92

This is one of those rare businesses that treat you like a human being instead of a source of income. I had a small fender bender that pushed the bumper back and kept me from opening the passenger door. It happened while I was driving my bosses car and I lost sleep worrying about how much it would cost to fix. I took it to Crown and they sent their mechanic out to fix the door and bumper for FREE! 15 minutes later the door was fixed and they have several clients for life. Thank you.

De
Review №93

The Best Body Shop Ever! After a bad accident I was very concerned that my brand new car would ever look the same- i picked it up yesterday and its even better than new!! Thank you Eyal. I recommend your company with zero hesitancy!

An
Review №94

Horrible experience stay away

Ja
Review №95

HORIBLE CUSTOMER SERVICE!! Management is nice and accommodating in the beginning to get your business but as soon as they do, all customer service goes out the window! They take on too many projects and dont pay attention to details. Eyal the general manager, makes empty promises and he doesnt stand by his word. My husband & I, dropped off our car on April,11th and we dealt with EYAL. Eyal promised our car was going to be ready in one week ... at the most, TEN days if the adjuster didnt show up the first couple days. To close the deal, Eyal also promised he would take care of a small scratch on the back bumper at no charge. My husband visited the body shop on the 26th to check on the status of the car. Eyal gave us a completion date of Friday the 28th. As planned, my husband returned his rental car on Friday the 28th before noon and proceeded to call Eyal to make sure he could pick up the car by end of that day ...as Eyal promised. Eyal picked up the phone but dismissed and connected my husband to Jacob, someone we didnt know and had not dealt with before. Jacobs response was that he didnt know when the car would be ready ... he told us that he has to take the car for a drive at 3:00 pm and hung up on us. We called back and asked to be connected to EYAL. Eyal verbally attacked us ... screaming on the phone, asking why we called a second time! Before we got a chance to share our concerns, he hung up the phone on us! Eyal is extremely rude, unprofessional and full of empty promises. When we finally went in at 5:30 pm to pick up our car, Eyal was conveniently gone for the day and the bumper he had promised to fix at no charge, still had the scratch on it! We will never use Crown Coachworks again as our bodyshop.

An
Review №96

LOVE these guys! I was in a major accident where a driver blew a red light and smashed the entire front of my new 1month-old Toyota Yaris, and Crown Coachworks saved the day! They restored my car back to its gorgeous original appearance and did it quickly and efficiently! These guys are the best! Super friendly, empathetic customer service! I refer anyone I know that has a car that needs body work. And Im a customer for life! :P Getting in accidents is no fun, but I always feel better knowing I can call Eyal at CrownCoachworks,. :)

Ci
Review №97

Horrible and unprofessional and extremely racists. I called to ask if they are Volkswagen Certified Collision repair and instead of listening to my question she keep answering we repair all kinds of car ... That was not my question. After repeating my self 3 times and had the audacity to say that she does not understand my English. English is my 1st language so she must has hearing issues.Hopefully the boss is reading these comments because who knows how many potential customers they lost due to this rude and unprofessional lady that answered the phone.

Ka
Review №98

They have great customer service and their estimates are reasonable.

Se
Review №99

Detailed, precise and done right the first time

Jo
Review №100

Great car wrap on my Fiat500 and excellent custumer service.

Information
40 Photos
100 Comments
4.5 Rating
  • Address:2122 S Sepulveda Blvd, Los Angeles, CA 90025, United States
  • Site:http://crowncoachworks.com/
  • Phone:+1 310-575-0700
Categories
  • Auto body shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:9AM–1PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:7AM–5:30PM
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