The dresses at this shop are gorgeous and versatile. Vivienne Atelier was the fifth bridal shop I visited, and I was impressed with the abundance of dresses and styles they carried. Shauna was my stylist and was considerate, sweet, experienced, and great at helping me throughout the whole process. I found the fit and style I was looking for, and I’m excited to see my dress after the alterations are finished. Thanks to Shauna and the rest of the team. 💗
My experience at Vivienne Atelier was amazing! The dresses were beautiful and I had the best stylist, Shauna!Shauna was the BEST stylist in all of the 5 bridal shops I visited! She made the appointment so fun! She made me and my guests laugh so much! My mom even expressed wanting her to come to the wedding because she was so entertaining! On our return visit, we wanted to be there when she was scheduled because we wanted to see her again.She also made me feel so comfortable. I am a plus size woman and she helped me feel comfortable about my size in how she treated me. Other places I went to made me feel HORRIBLE about my size. When I went to other places, they said they could make a dress in my size, but all of the sample dresses were too small for me to even figure out how it would look on me. Vivienne has plus size dresses that are beautiful!! I could actually see what the dress would look like!Shuana had a lot of experience and expertise that helped me understand what dress I should pick. She helped me pick out dresses that were a more casual style, as I suggested. Those dresses were beautiful, but once she heard I was having a 400 person wedding at a more formal ceremony site, she recommended a grander style of dress so I wouldnt get lost in the crowd. She was very light hearted about her suggestion and not pushy, and she was right! I realized I DO need a grander dress! Her experience with wedding dresses really helped me pick out a good dress that fit the wedding style. I am so thankful for her recommendation! She picked out the wedding dress I choose for my wedding! Now, I will be getting a beautiful wedding dress that fits my venue. Shuana made me feel so comfortable and made me feel so good in the dress. I bought my dress from Vivienne and I am excited for when it comes in!If you are plus size, I recommend going to Vivienne and getting an appointment with Shauna. She is the best! And Vivienne has BEAUTIFUL dresses!! Even if you are not a plus size, I recommend Vivienne dresses they are so beautiful!
Went I came in to the store most of their employees had their masks down and were not supper welcoming, I decided to stay and do the appointment.We were assigned a guy and he started asking questions: if I had gone to other shops? What is my price range? I told him that it was 1,000 - 1,500 with a tone he said that their dresses started at 1,500… I told him that is no problem I had the support of my family and we could go higher, I’m an honest person so when he asked me If I already had a dress I said yes, but if I found something better I would buy it on the spot!During the appointment he was rushing me, opening the blinds without me telling him I was ready, his mask was down and he was always pulling my waist hard “to show how the dress would look in my size” as a plus size woman it felt like he was showing how it would look if I was slimmer, cause other stores will pull the dress slightly to help imagine the correct size, not pull me!!! After 3-4 dresses I had enough and got dressed and left!I bought my dress in davids bridal in Burbank and I also had an appointment at Cocomelody downtown they have way better service and they follow covid protocols. Please go to other stores or If you get assigned this employee speak up and ask for a different one, I suffer from anxiety so I just decided to leave :(This review is mostly for that employee but to be honest that store did not give me good vibes.
I started following the Vivienne Atelier IG for a few months and it was a pleasure to finally meet Gabby in person. She just had a very positive vibe and loved how helpful she was. She listened to what I was looking for and was able to pick out dresses that fit my style.I was able to say yes to the dress! a dress that Gabby helped picked out for me.
Gabby was my stylist and she did an excellent job pulling dresses that looked amazing on me. The dress I chose was one she pulled for me. It was not a silhouette or a dress that I ever imagined I would originally get. So grateful! Lawrencia helped a lot with my second visit. Thank you!
Shauna was absolutely amazing as I went to Vivienne Atelier to try on wedding dresses. She knew from just a conversation my desires, wants and the most beautiful dresses to chose from. She was easy to talk too and helped me be open minded when it came to trying new styles!
This store had a beautiful selection and definitely had unique dresses to try on. I had an amazing, once-in-a-lifetime, experience choosing my wedding dress at Vivienne Atelier. I had tried on dresses at other stores, but didnt have the bridal moment. I was starting to worry I wouldnt find my dress, until I went to Vivienne. My consultant was kind, knowledgeable, upbeat, and extremely helpful. She put me at ease and made the experience really fun. I cant recommend this salon enough! Thank you Vivienne team for helping me choose my perfect gown!
My experience with Vivienne Atelier was incredible. It was my first shop I have tried on any dresses and my consultant made it such an incredible experience. Not only did I feel special and beautiful, but she helped me have the confidence to try things on I wouldnt normally have. I recommend this shop to every bride. The dresses are gorgeous and the consultant is so kind/helpful. Thank you!!
Amazing experience! Found this place on Yelp and made an appointment due to all the rave reviews. I had an appointment right before at Cocomelody but it started 20 minutes late even though I got there on time. I felt super rushed the whole time and the dresses were super worn out and disgusting. The quality was also really cheap (you get what you pay for.)Mario was assigned to me as my stylist and within the first 5 minutes or so of arrival, he asked me what kind of dresses I was looking for and if I had seen any dresses that I liked already. I had saved some of the dresses that caught my eye from their website. They have a lot of unique dresses from Australia and the UK that you can’t find anywhere else in LA. He was a great listener and attentive but not pushy at all while my friend helped me try on the dresses.I tried on one satin dress that I really liked the fabric of. He mentioned there was a similar dress in the same fabric which he brought over within minutes for me to try. I swear he’s so quick on his feet! I ended up falling in love with the dress and said yes to the dress. I was only the second person to try it on so it was sparkling clean. It also fit like a glove!The only con is that I wish they had more natural light coming in through the building so that you can see what your dress looks like in the sun.Needless to say, I’m super happy with my experience at Vivienne Atelier thanks to Mario’s help. Definitely request him if you happen to make a weekend appointment!
I came in thinking that I was going to casually try on dresses not knowing I would find the one. Mario was the BEST at assisting me and guiding me into the perfect dress. My family and I cried like a baby the moment I found the one, which I will add was nothing as I imagined I would pick. We all agreed Marios help made the experience amazing and he was so helpful and made us feel comfortable.
Mario was of great help and the best stylist. Always giving you sincere and honest feedback. He helped me to say YES to my dream wedding dress.
I had a wonderful experience at Vivienne Atelier. My consultant was so fun, kind, and really listened to what I was interested in trying on. She didnt pressure me to try on anything that I didnt like, and she also didnt pressure me into buying a dress on the spot. We had a great time together and I felt that she really understood what I wanted. The shop itself has a large selection of dresses from multiple designers that fit a variety of budgets. I do recommend brides stop here to look for their dream dress!
Kennedy was honest, helpful and nice. The experience was elevated. The knowledge and experience showed. He brought enthusiasm and fun to our time in the store. He was caring and patient. And the manager was sweet too. Who highly recommend this store.
Gorgeous dresses. Shauna helped me feel totally at ease and is pretty much the best person ever!
My experience in shopping at Vivienne Atelier was incredible! From start to finish it was such a fun and exciting experience! The staff there and especially my bridal consultant were so helpful, sweet, and kind! They made me feel so comfortable and excited about my decision in saying yes to the dress!
What an amazing experience! THANK YOU GABBY! Gabby was my personal stylist this past Saturday 3/27/21 for my bridal appointment. I had appointments scheduled at 4 different places that day. Vivienne being my second. Upon arrival the staff was super friendly and helpful. My maid of honor and one of my bridesmaids were with me and they too felt very welcome. Gabby asked what kind of styles I liked, what type of venue my wedding would be in, and what kind of vibe it would be. I showed her a few pics of my inspiration and what I liked from the prior shop. Gabby brought me a few dresses and they were all beautiful in their own way, but I fell in love with one in particular. She made sure to adjust and clip everything to fit my body perfectly before standing on the podium to see the full dress. Her attention to detail was impecable. I went on about my day to the next appointments, and I just could not stop thinking of the experience I had at Vivienne Atelier compared to the others, and not to mention THE DRESS I fell in love with. No other dress or stylist compared. Immediately after my last appointment of the day I called Vivienne Atelier and told them I wanted to go back and order my dress. I went back, they took my measurements, and let me try it on one more time. The shop was great working with my budget as well. The dress has been ordered! I hope the rest of the transaction goes as smooth as this first experience. At the moment the only downside is they do not have a seamstress within their store, but they did mention they have one they work with and send their customers to. I highly recommend this bridal shop. It was everything I expected and more.
Kennedy is so amazing! He knew exactly what to pull, and I found my dress almost immediately! Such a pleasant place, talented designers, and consultants. Thank you, KENNEDY!
The store is beautiful and the dress selection is the best. Kennedy is Amazing!!! He is so sweet and listens to what you want!!! I loved my experience.
Me and my mom drove from two hours away to see the dresses here. The reviews were great and they said they accepted walkins when i called.The lady came out and said that they aren’t taking customers because they’re doing inventory yet they had customers shopping. She then asked what i was looking for and i said engagement dress. I didn’t get a chance to explain that i planned on getting a wedding dress that was more ivory or cream to use as an engagement dress.She said well whats your budget and i didn’t get a chance to answer before she said “because our dresses start at 1,500” she then looked me up and down completely. She then said after looking me up and down obviously “i can give you the name of some stores that are more your range”My blood boiled and i have never been treated so rudely and felt so discriminated against. Perhaps it was because my mom wore a hijab, maybe they are islamophobic.I was wearing expensive formal clothing and I had makeup and hair done because it was supposed to be a special day for me. As a future bride, dress shopping is supposed to be an amazing experience. My heart was shattered that I was spoken to so rudely. F
Came here with my mom and loved it. The experience is great, very safe and they have a ton of dresses. I didnt feel rushed. They followed all Covid guidelines and I felt very comfortable.All the ladies were so welcoming and made you feel special. Each bridal suite were perfectly set up and spaced from one another. Its a beautiful bridal store. Everyone was so sweet too! Highly recommend!
If you are looking for a truly personalized, private, fun and caring experience, I highly recommend Vivienne Atelier. My appointment was an absolute delight.Before finding Vivienne, I was avoiding dress shopping because I was afraid that every dress Id try on would only make me feel more awkward and terrible. BUT, when I got there, it was an awesome setting, and my consultant was super helpful and supportive -- and Im not kidding, every dress I tried on, I felt good in and I liked!The fabrics they use are soft, comfortable, and luxurious. I loved their styles and I could tell they are made by talented, dedicated designers and dressmakers, not a marketing team thats more concerned with bottom lines than happiness. The whole environment made me so comfortable and I felt like I was really listened to and understood.If you have been dreaming about wedding dress shopping, this place will put you over the moon. If you are anxious about it, or even dreading wedding dress shopping, this place will make it a fun and wonderful experience. Either way, you win!
Beautiful bridal salon with so many gorgeous dress options. I LOVE my dress and the level of customer service Ive received. Theyve made the whole process as seamless as possible. The best part about my experience was my consultant, She was absolutely perfect, knew just what would fit my style and body type, and was so sweet/personable. You can tell she genuinely cares about her clients as she remembered everything we talked about during my first appointment. Needless to say my experience would not have been the same without the awesome customer service she provided and her we can definitely make that work outlook on customizing my dress. Thanks, Vivienne Atelier!
Nice dresses, not the cheapest but I think quality and value is more important. Excellent.
I am impressed with Vivienne Atelier. Everyone here has been genuine and kind. I tried on 7 gowns and actually said yes to the second gown. The shop itself is gorgeous and the dressing area is super cute. My bridal consultant was amazing. She made me feel confident and comfortable. She made me and my friends laugh. She did not rush us or pressure me into purchasing. She even encouraged me to take my time and shop around if I wanted to but I had such a great time that I knew my gown was the one and I said yes! It was even way under my budget. I highly recommend Vivienne to future brides!
My sister chose this place for wedding dress shopping (for her), and I LOVED IT! Super friendly, warm, welcoming, and they never made my sister feel like a burden for wanting to try on dresses, or fitting it a certain way. Not to mention we found the dress of her dreams right away!!! Would recommend this place to everyone and anyone looking to go wedding dress shopping !
Absolutely my favorite experience at a bridal shop! They had such a variety of dresses and I was able to find my dream dress at a fair price. The staff made me feel special and valued this experience as much as I did! I would recommend Vivienne Atelier to any bride in search of their dream dress.
My daughter, her dad & his wife, his sister and myself went to our first Flash Sale...we didnt know what to expect. If it was going to be chaotic and having to use whistles when we found my daughters wedding dress. But, it was just great. We were first in line and my daughter actually found her dress that we were supposed to look for, in our first 3 choices. Without having to get back in line. The ladies at VIVIENNE ATELIER were just great. And on top of all that, her dress was. $2000 OFF REGULAR PRICE...
I love my dress and HIGHLY recommend Vivienne Atelier Bridal shop! The dresses are beautiful, high quality and sparkles for every taste. Carla - my consultant is so sweet and knowledgeable. She will work with your busy schedule and help you to find your dream dress. Big thanks to Carla for everything. Im so happy with my dress----its truly perfect!!All in all, I said yes to the dress and would definitely recommend this bridal shop to all other brides.
All I have to say is WOW! We had the best experience with Vivienne Atelier. My consultant made me feel so comfortable with the whole process of choosing a dress, going through fittings, and pre wedding day jitters. I would recommend this bridal shop to anyone who wants a gorgeous gown in LA.
Beautiful dresses! The material is very high quality. The staff were very friendly and helpful. They made my dress experience so amazing. I felt like the most important girl in the shop. They knew what I wanted just by a description and what I thought I wouldnt like from what they pulled for me, I loved and it became my wedding dress. They have years of experience and know exactly what theyre doing. Thank you Vivienne Atelier for wonderful designs and quality!
I absolutely loved my entire wedding dress shopping experience at Vivienne Atelier! I requested an appointment online and was contacted the next day to schedule, awesome customer service! Also, from the time I entered the building, all of the employees were welcoming and made me feel completely comfortable. During my appointment, I was assisted by Jasmine. They took such care and attention to listen to what I was looking for and even assisted with me picking out some dresses to try on along with headpieces. Vivienne was the first bridal shop that I visited and the experience and atmosphere (along with the amazing dress selections) made me not want to look elsewhere! Definitely recommend Vivienne for all future brides!
I had a great experience at Vivienne Atelier. The service was amazing - the entire staff is super nice and helpful. The selection of gowns is great. They have a lot of the designers including some unique brands that only they carry. They offer a range of price points and really work with brides to make them happy. Would recommend to any bride.
Vivienne Atelier has a great selection of stunning wedding dresses to meet a wide variety of budgets. They carry designers that I wasnt able to find at other locations and have great pricing and discounts. The team at Vivienne was very flexible and accommodating, even though I was running 30 minutes late for my appointment, and knew exactly when to offer input and when to take a step back and let me make my own judgement. They were all very professional, and extremely friendly. I love my new wedding dress and would recommend them to anyone!
My first and second appointment was so wonderful. The stylists are so nice and make you feel like a friend and not just another customer. They made me feel at ease. I was so indecisive and I told Jacky what I liked and what I didnt like and the first dress she picked for me was perfect. i knew when i looked at the dress and put it on that it was the one. Thank you ladies so much for making this process so enjoyable !!
This entire process was so easy. From booking my appointment to finding my dress. The team at Vivienne took all of the stress away. I had a Sunday appointment. I received one on one care from my consultant Tebby.When I arrived they immediately began pulling by getting a better understanding of what I was looking for and what I expected to find. I found my dress in less than 45 minutes. I was absolutely amazed at how perfectly it fit and I appreciated Tebby towards all the dresses I tried on. I highly recommend this shop!
I had a great time finding a dress at this store and the staff were super helpful in finding me my perfect dress! They treated me so well and spent so much time helping me find the perfect style for my body shape. I definitely recommend this store to anyone looking for a relaxed and individualized experience!
OMG I said YES to my Dream Dress!!!!!! Thank you so much to Carla for helping me pick out my Dress. Carla made the experience the Best experience. Vivienne was the first store I went to with my family. I had done some research prior to going Dress Shopping. I had a completely different dress in mind and left with my Dream Dress. It was the first Dress I tried on. To walking out of the fitting room and seeing my Moms and sister reaction was something I will never experience in my life. I had left my family in tears. I cant wait till my Wedding day and my Husband to be sees me in my Wedding Dress. Vivienne made my Dress Shopping the Most Memorable day.
I flew from Miami to LA to get my dress made by them. And I have no regrets I found my beautiful dress on the 1st try! the staff was very professional, knowledgeable, and friendly. I had so much fun! I can not wait to go back for my 1st fitting! oh the price was reasonable. I highly recommend them. Thank you ladies at the Vivienne Atelier.
I went to this bridal shop and they pretended to be cocomelody went through a whole fitting with me when I on multiple times said I was there for a cocomelody appointment which is 7 floors above them.They did all this to poach a sale.I flew all the way from Ohio to Los Angeles with my mother,bridesmaid we rented a car,airbnb only to be deceived when at any point they could have told us we walked into the wrong store. I wasted an entire trip. This was so deceptive and I now have no opportunity to try on the dresses i flew across the country for and am seriously heartbroken.Shame on you! I would never reccomend this store spend your money elsewhere!
Loved my wedding dress, I felt like a princess! My shopping experience was amazing. The ladies were patient and very professional! I made some changes to a dress they recommended I try on and absolutely loved it! I received many compliments on my dress.
I had a great experience with Vivienne Atelier Bridal Shop at Los Angeles. My consultant was amazing. She was super easy going and took the time to talk really understand what I was looking for. The service was excellent and they really accommodated me to my budget!
A have a really wide collection to chose from. Very affordable too.
I truly loved my experience with Vivienne Atelier from start to finish. The customer service was unparalleled, the attention to detail was immaculate, and most importantly the insanely intricate dress I dreamed up in my head came to reality. The dress was exactly what I was looking for and fit amazingly well (it only had to be shortened a bit, no other alterations were required). I would definitely recommend Vivienne Atelier to any bride looking for an affordable and unique wedding dress!
I went bridal dress shopping with my mom, sister and dad here a couple of weeks ago. I had just started and this was the first place I looked.The experience started out really wonderful, but the end kind of took the joy out of it.-The boutique is beautiful
I love love my custom dress from vivienneatelier. The staff there was attentive, helpful and wonderful. Lindsey, the store manager was awesome to work with, she was super responsive to all my questions as I live in Hawaii and was unable to go to Houston often for my fittings.
Needed a dress on short notice for my daughter. The staff in Houston did a wonderful job getting us fitted and insuring that the alterations were done in just a few days. Very pleased!
Everyone there was incredibly helpful and kind. They made this experience so much fun and a wonderful memory. They made me feel beautiful and helped allot ! Thank you!
Best bridal shopping experience i had out of the 7 stores i been to. The stylist are so nice and knowledgable and is able to pick out the dresses i had envisioned. The dress just felt so right the moment I had it on . Price is incredible, service impeccable ! Love Love Love !
Fantastic people up front. They made decision making simple but knew all the right flairs and options that would make all 5 of my groomsmen look great in a tux. Great service, would recommend for sure!
I never imagined finding my dream dress would be this enjoyable. The team at vivienneatelier are so warm and welcoming, and incredibly patient. Every single gown in the store is elegant and beautiful.
Love this shop ❤️ it is super wonderful and please dont get me started on the assistants they are just dazzinlg with kindness and helpfulness! I highly recommend this bridal shop!🌟
Their service is really good but the sales lady that helped my sister didnt really seem to know how to help my sister find the style she wanted. She kept bringing out dresses that she thought was nice but not really going by what my sister said she wanted.
Great staff! It was super easy to find wedding dress, and even though dress was not the most expensive! Highly recommended
All the staff are so nice and you can tell they truly love what they do.
I can go on and on writing how amazing my entire wedding dress shopping experience is at Vivienne Atelier . I had the most amazing wedding last month and received so much compliments on my dress, Thank you VA for bring my vision altogether and making my day so memorable ! Hugs and Kisses
Picked up my dress today and Im so happy with it!! Not gonna lie, I was worried since this is the first custom anything Ive ever done. The team has been a pleasure to work with, very accommodating and strive their best to achieve customer satisfaction. And I am completely satisfied! Theyve kept me updated via email throughout the entire process and always asked me for input on specific design decisions (like special lace and beading). Luckily, today was my first fitting and it fit PERFECTLY! I was nervous because of the change my body went through since I first came in for my measurements, but my dress is beautiful and comfortable! Needless to say, I didnt need any major alterations. Lucky, lucky, me!At times I did feel unsure of my initial decisions, but they always had input and recommendations to make my vision come to life. I cant tell you enough how happy I am with the turnout (and turn around time). IMO, its a great price for the customization - when you think about it, the dress is made to YOUR measurements and YOUR proportions. They arent cutting off detail at the bottom like most off the rack places, because they make it to fit you! They know what theyre doing, and even ask ahead of time how all you think your heels will be to make the length of the dress just perfect. On your first visit, just bring in pictures of all the dresses you love and are inspired by and they will work with you. Trust the process!! I will say though that there were times where I was unsure of their recommendations (because I dont have that designer eye and its hard to envision everything coming together when youre nervous about a custom order). But the finished product will leave you feeling elated! Thank you team, you ladies are the best! Ill post pictures after the big day!
Beautiful dresses and the most loveliest team of girls working there! Was so happy with my gorgeous dress, would recommend vivienneatelier to anyone who wants a beautiful and unique wedding dress!
Absolutely amazing! The staff are incredible, so supportive and encouraging. Found the most amazing dress, at incredible prices.
I travel from San Diego to come to their store to custom made my ball gown as I couldn’t find any store that sell the type of dress I needed .It end up to be one of the best decision I made ! I am more then happy to race and share about this amazing bridal boutique to every bride to be out there !
Excellent customer service . They communicate with me throughout my custom made dress making process ! I have my dream gown in my closet now waiting for my day in Less then 60 days !
Five stars to this shop! The shop itself is beautifully done with an excellent array of dresses.
Found the wedding dress of my dream here ! Dress selection are so vast and budget friendly ! ! I walked in while on a dress shopping trip in DTLA, the store glass window is so decorated with Pink Wall and is so pretty that you couldnt miss it from far. They are just located at the ground floor of Gerry Building .
Customer service is excellent and personal! Dress selection is beautiful and of great material.
I found my wedding dress on my first day and first store ! Yay !!! Amazing experience here with so many beautiful dresses ! So hard to choose but i saw it I only know it’s the one !
Beautiful wedding dresses a little pricey but worth it
Very personalized service at a beautiful boutique, best of all, amazing price ! you wont regret coming here !
Fabulous friendly service with very latient stadd. Dresses are beautiful and dresses are reasonbly priced in comparison to other brides dress shops. Highly reccomend
Good place to buy new dresses for weddings
Amazing experience
There is a lot of variety and I really liked it