Saint Alexis Bridal goes above and beyond for their brides. My alteration of my dress didn’t go as expected but Saint Alexis Bridal took care of me when I was panicking! They didn’t skip a beat and I would recommend everyone to check them out. They make you feel beautiful, are responsive and professional. AMAZING TEAM - THANK YOU for making everything possible for my big day. Thankful to have found a team and business that puts their brides first and never leaves them hanging!
My sister in law and I both got our wedding dress from here. Both very complex dresses, one all beaded one all lace, there were no imperfections from the time we stepped into the dress until the time we walked out with dress. They were so helpful on making sure we were happy with every inch of the dresses. Ayerim and Karla helped us from day one. They are amazing.
I recently purchased my wedding dress from here and we had the greatest experience! The staff was so friendly and funny I definitely recommend shopping here. I cant wait to put on the beautiful laced a line I bought and to see my fiancé reaction!
Today, I said yes to the dress and I could not be happier that I came across this bridal store. Carla was amazing and attentive, she helped me find the perfect dress for my special day. The customer service was great by all the staff since I walked in. I highly recommend all brides to check this place out!
Sujey was absolutely amazing! I had gone to other bridal shops and everyone made me feel like they hated their jobs and didn’t make me feel like a bride. At David’s bridal my sister was the one pinning my dress. I walked into Saint Alexis Bridal and was immediately greeted my Sujey she showed me dresses although I didn’t have an appointment and helped me make an appointment as soon as she had one available to try on dresses. She listened to exactly what I wanted and my gosh when I say she makes you feel like a bride I mean it! I absolutely loved working with her, she is amazing!
This place is amazing. We went down to LA and immediately I was super overwhelming. Sujeey was absolutely amazing. Not only did she help calm me down but she also picked the perfect dress. It was the first dress I tried on. She told me before trying it on that it would be absolutely perfect and it was. Sujeey is amazing. Thank you so much for everything. Im beyond happy and I cannot wait for our special day.
This place was my very first stop for wedding dress shopping. We were immediately greeted by Sujeey and asked what we were looking for and the wedding date. She explained in details the process of ordering a dress and getting it tailored to my size should I choose a dress from their store. After showing her the type of dress I was looking for, she immediately knew and was so knowledgeable about which dresses I should try on. Sure enough, there was a dress I immediately fell in love with. I didn’t think it was possible to find it right away so my family and I walked to check out Modern Bride next which was a block away. Our experience was the complete opposite from the top notch service we received from Saint Alexis Bridal. I didn’t even try on a dress at Modern Bride because the staff that greeted us was just rude and claimed he was more knowledgeable about dresses and apparently knew better about what I want. So I ended up going back to this store and purchased the wedding dress that I thought was absolutely perfect for me thanks to the staff of Saint Alexis Bridal. Special thanks to Sujeey and her staff for being so accommodating and professional. They made the dress shopping such a wonderful experience.
Beautiful quality dresses and amazing customer service!
I bought my wedding dress at this store, the girl that helped me was really polite and kind, I found a perfect dress on my budget and they help me to get the alterations done within a week because I was on a travel visit. Im very happy I found this store.
0 stars, I purchased a wedding dress for my sister, back in June 2019 the lady that helped us out ordered the dress, took my sisters measurements and confirmed that there was one dress left that was her size, so I paid for the dress and then in August I get an email stating that they will have the dress so we can pick it up in September. My sister went to pick up her wedding dress and they want to give her the display dress!! The owner told my sister that they can fix it to her size but I paid for a new wedding dress in her size. My sister asked for the money back but the owner doesn’t want to give her the money. He wants to give her a dress from his store but the only dress my sister liked was the one that I purchased for her, now we have one month to search for a wedding dress! Thanks Saint Alexis Bridal!!!!!!!
Such a wonderful place managed by wonderful women! Been here twice once to choose my dress and another time for my fitting. They are so patient and friendly. Would recommend to anyone and I bought a beautiful dress for a reasonable price!
SAVE YOUR MONEY!!! Bad service, the little helper does not know enough about wedding dresses to be selling them! Customer Service is horrible!! ALL SALES ARE FINAL. Picked my dress told the little helper it felt tight I would need to order one size bigger she insisted that would be way to big and it would be a lot of $ in alterations. Against my better judgement order the dress in the size I tried on $400 later in alterations to take out the dress, is still does not fit!!!
This was the third wedding store we went to originally I drove to LA for a different store that happened to be closed. When we walked in I was a bit annoyed because the lady seemed rude. I explained my situation as I am currently still breastfeeding so have a larger bust that usual and showed her pics of what I was looking for. The lady ended up showing me different dresses they didnt have what I was looking for. But with her expertise she pointed me to the right dirrection and I ended up getting something that was completely different than I had originally anticipated. Overall my experience was great she made me feel good about my choices was helpful and once she started bringing out dresses the mood changed and overal was a perfect experience. She was even giving me tips on jewelry and makeup that would fit my style of dress.
Great service. Very helpful
This place is a sham of a business. Do not even consider this place an option to get your wedding dress. My sister in law was scammed out of 1000k, when it was time to pick up her dress they told her they would be giving her the display dress because the dress was never ordered. The wedding is in a few weeks... now thanks to there unethical business practices my sister in law is left with no wedding dress. #ZEROSTARS
Worst service. Safe your time and money. Ordered a dress for my sisters 15th Party and package that was to include everything from the doll to bible ect. Came to pick up the dress and everything that was paid for was not given. Then they tried to agrue that it wasnt included in the contract, but yet they took the contract and wouldnt provided a copy or even let me look at it anymore.
Customer service is lacking. Apparently, this company caters to specific clientele only. You instantly get a sense of their hospitality towards certain ethnic backgrounds and their I don’t care attitude. Customer complain is shrugged off and predicated upon the possibility that the employee was understaffed, which determine their attitude and hospitality to the present client.. which makes it okay right?? *sarcasm*Fact: Two future clients were inside the physical building. Employee did not engage with the other clients after helping out the initial clientele.Opinion: Their social media is very weak and website is messy. They would be thriving if only they could put aside their differences and work on their customer service, yet again, how much can you expect from a boutique in a downtown Los Angeles store.
Im not one to leave reviews but the service here was terrible. The employees are incredibly rude
Great Service
They treated me very well from the first visit, they answered my doubts with a good attitudeI was fascinated with my dress and it was delivered to me in the time they told meThank you so much! 💕