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Dunn-Edwards Paints - Hoover
2001 Hoover St, Los Angeles, CA 90007, United States
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Dunn-Edwards Paints - Hoover
Comments
Ro
Review №1

This location is really on it. You got to love when you have to tell several employees you have already been helped. I mean like every employee who walked by asked.I usually go to the location near my house, now I’ll go to the one near my office. #dunndtla

Ma
Review №2

Paint is great facilities on Hoover av no ac working, 2,, employees only at front desk pooooooor management

Da
Review №3

Long waiting time lot of staff but not enough incentive to wait on customers

Ju
Review №4

My best place. ......From Juan Alburez

Bo
Review №5

Fast good service.

jo
Review №6

This place is great thanks to Julio. Other peoples customer service is not good. Thank you Julio!!!

Vi
Review №7

The line long and it took a long time to leave the store

Br
Review №8

Very rude staff just watching you walk in you ask for help no one replies you got people on the phone sitting doing nothing will call corporate

Ke
Review №9

Nice and clean store. Great knowledgeable staff who really want to solve your problem or just help you out when you know what you are doing. Good full service paint store!

Se
Review №10

Very good.nice people.helping and professional.

Jo
Review №11

Good service

An
Review №12

Really slow i had to wait more then 20 minutes to order paint and another 20 minutes to get it. Need more employees

Kr
Review №13

At this store, you take a number when you arrive. The store opens at 6:30, I arrived at 6:45. The store was packed as I know it is a busy Dunn Edwards. However, I waited 35 minutes for them to get through 2 numbers! I still had to wait for 7 more numbers to pass and it this rate I didnt feel like staying another 3 hours. Its more inefficient then a jo Ann fabrics!!! I finally grabbed the manager and asked what was going on?! He just said theyre busy. Other people in line said they have waited 1 hour before. There is barely one worker up at the front and 1/2 the time she was on the phone and the other 1/3 of the time she was in the back I assume. There were 3 registers up at he front. If this is the busiest store in LA then please staff accordingly and have people to run all 3 registers in the mornings when you know customers are going to be waiting and in a rush. Ill be driving to Glendale fromNow on. The customer service is way better and the store is less busy.

Je
Review №14

To slow. Have to make a big line for people that just need to pay a simple roller. They should have a different line for just paying and people who are gonna order paint

Al
Review №15

Have exelent service and best customer service!

Ga
Review №16

Very helpful staff and very attentive with the customers.

Bl
Review №17

Fast quick and professional

Be
Review №18

Good customer service. Helpful associates willing to help.

Ro
Review №19

Had to wait 45 minutes this morning for 5 gallon exterior paint!!!!🖕🏿👉🏿

Go
Review №20

I always have a great experience at Dunn Edwards’s stores, however this store is the best. Team members remember your name, treat you with so much courtesy, and best of all they double check that they have your order right. No matter what question I have on painting or products, they always find the answers for me. Premium customer service, they are the best!!!!respectfully Linda Gamas, (Gamas Painting)

Sa
Review №21

Customer service very bed. They dont care about customer.

Bi
Review №22

This is the place to come for all those crazy colors for your home.

Ca
Review №23

I like to sells ladies it was a beautiful change

Ev
Review №24

This place is usually packed, you need to take a number especially if you come in the morning. The have a will call that if you call in and pay over the phone you dont have to wait in line.

Be
Review №25

Best Paint

Ro
Review №26

Never find account. Sales rep do not answer.Good paint bad service

Ju
Review №27

Great costomer service

jr
Review №28

Bad service more the 40 min

Cl
Review №29

Excellent service!!

Di
Review №30

Love the paint options

Jo
Review №31

Very bad service never

Ma
Review №32

Great paint.

St
Review №33

Poor customer service. Forever to get you paint ready

Jo
Review №34

Not the products. Very Poor Customer service and the slowest store of all.

el
Review №35

Is very bad service

Ja
Review №36

Very good

Go
Review №37

Attention: Owner & Manager, you should be put attention to your employees, they should give a good service and a good attitude, sincerely they are not efficientNothing else because I have to put 1 star if I dont or give it to them, you have to be lucky to get them in a good and good mood so that they help and serve well, They are not professionals, they are not efficient They do not know about customer service.

Ju
Review №38

The service is bad the employees are bad spoken they want to joke and they are things that do not go also for 5 fives it took more than an hour there is a certain Christian who is mamon.

El
Review №39

Bad customer service, they should hire trained people to serve people as they deserve.

Jo
Review №40

It is hygienic and a good place to buy everything related to painting

Mi
Review №41

Great service

Ja
Review №42

Excellent paintings

Du
Review №43

The lady who attended me like she doesnt like her job

jo
Review №44

There are a lot of paint supplies

El
Review №45

Excellent

Jo
Review №46

They serve very well

Ji
Review №47

Goooood

Eb
Review №48

Very good and very good attention.

Jo
Review №49

I always boy paint and it took us about 2 hours to give us service

Iv
Review №50

The person who attended me pedantically with everyone who attended

Jo
Review №51

Bad The boys do not help you if you are commercial if they are going to help you if not a lousy service should focus more on what is going on they can help you that they serve to revive you in ties and suits if the lack of service to customer is bad very bad

Me
Review №52

Very good service

Mi
Review №53

They serve the clientele with good kindness

HU
Review №54

Good attention

Cr
Review №55

In this store the service is too slow and an employee treated me badly I do not like going to this store only that it is the closest to my house

Iv
Review №56

Very slow and reluctantly attend

jo
Review №57

It is a very spherical store to buy paint

Br
Review №58

Bad service there is not much staff and especially for a quarter of paint it takes 1 hour to grab it

No
Review №59

Excellent staff

Al
Review №60

Good attention

Ma
Review №61

Just a very late, very bad cashier

Ni
Review №62

Employees are very slow I spent an hour grabbing a 5 gallon paint very bad service

Ar
Review №63

Excellent service and everyone very friendly

Cl
Review №64

Very slow

Jo
Review №65

It is kind!

Lu
Review №66

Very slow with customer service

Information
50 Photos
66 Comments
3.7 Rating
  • Address:2001 Hoover St, Los Angeles, CA 90007, United States
  • Site:https://dunnedwards.com/directory/store-list/hoover-051
  • Phone:+1 213-747-9441
Categories
  • Paint store
  • Business to business service
  • Home improvement store
Working hours
  • Monday:6:30AM–5PM
  • Tuesday:Closed
  • Wednesday:6AM–5PM
  • Thursday:6AM–5PM
  • Friday:6AM–5PM
  • Saturday:6AM–5PM
  • Sunday:6AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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