Both cashiers were on their phones. So you tell me how business was at Family Dollar. Watch the video to see one helping us while talking on her cell. Only in Lawrence, MA.Just saying! 🤷‍♂️😆

They have isles blocked off constantly because either the ceiling is leaking or because their metal carts of inventory are blocking the isles. I wish they would fix that stuff so it wasnt such a maze. Staff is very helpful.

Recently my husband and I have been going every Saturday because of the spend $25 save $5 coupon. the last 3 times they have over charged us, 3 different people. Were buying cereal and snacks on our food stamp card so Im not sure why theyre doing it but they are deliberately doing it. so 2 weeks ago my husband said that cost more than it should have so we looked at the receipt and sure enough we were charged for 3 extra cereals. so last week I watched the guy ringing as soon as my husband accidently dropped the food stamp card the guy rang in 2 extra juices we bought 2 he charged us for 4. so I went and grabbed 2 more so we wouldnt have to get back in line and have to do a return, the guy didnt even argue he said ok didnt look at receipt didnt give us a hard time because he knew he did it! I could understand if it were cash and they were returning the overrings to keep the money but like I said its food stamps they wont get money. so be careful its a sketchy place all together any ways Im probably going to stop going.

Horrible condition. Walking through the aisles, it looks like this location should be condemned. Left without making my purchase. Will never be back to this location. Management apparently doesn’t care about cleanliness or customers in general. Very disappointed. Will be uninstalling my app. I do not wish to support a business that has given up. I posted several photos to illustrate how filthy, unorganized, and unsafe it is. I certainly don’t expect to hear back from upper management and at this point they’ve lost me as a customer anyway, so I could care less.

The gentleman who cashed me out, was pleasant and friendly. He welcomed me as I entered the store, and was determined to help me locate a product.Thank you.

Wow this place is wonderful and great prices, good stuff at low prices I got a cologne that is 7$ elsewhere for not even half the price Id have paid in the past (elsewhere) 1.50 dollars like wow

I like this Dollar general., I shopped there all the time . It has a lot of the essential things that I need . Great prices., Friendly employees., I couldnt do it out this store . It helps me out a lot with many things I need . Dollar general is a great store . ✌️✌️

Most of the employees are friendly and polite. Unfortunately, because the backroom is so smal the isles are blocked with overstock to the point you cant even get the items you want or need.

My girlfriend almost got locked in by the two employees there. They said they didnt realise there was anyone still inside and when she got to the register at exactly 10 oclock, which is their closing time, they already had both registers counted and closed out. This means they obviously didnt check the store very thoroughly and even worse, my girlfriend had to leave the store empty handed due to the fact the employees could no longer cash her out with two closed registers. Additionally, they started closing the registers and locking the doors several minutes before their official closing time which is 10 PM. In my experience, it takes at least ten plus minutes to finish the entire process of closing out a register, depending on circumstances. If I ever did that at my place of employment I would be written up if not fired. Also, it has recently become a known fact amongst area customers who frequent the Church Street Dollar General, that the store inside is atrociously disgusting, with buckets full of dirty water all over the store from the many leaks in the ceiling. In addition to the bacteria infested water coming from the leaky ceiling, the store itself is in complete shambles and disorganization, to say the least. I would want to know if these were my employees at the location that has my name on it.

Great customer service and prices for all occasions love it there

Although they might have some good prices, this particular store is just to tight and narrow to get around.

They need to change the name to The Dump. This store seriously needs new management. No way in hell I m managing a store where all of the items for sale are sitting on carts blocking lanes. Please help me make it make sense.

Good prices but poorly organized.

This store is disgusting. Metal carts full of stuff that need to go on the shelves. Cant even walk through without hitting things. Get a new GM in there, someone who is competent!

Awesome store with awesome prices.

This store was horrendous. It looks like the place for ransacked. The products on the shelves were thrown everywhere, some aisle were empty, there were hampers of garbage everywhere making it impossible to navigate the store. Might be the most meat, disorganized, and disgusting stores Ive ever been in.

It is a good store especially by the value of the items

Workers rude an disrespectful the shelves are never stocked an half the aisles are either blocked with the merchandise that’s supposed to be on the shelves an they do nothing bout it. I’m in the store bout every other day an I just think they don’t do there jobs correctly an there needs to be a change

Loved the place employees polite found everything I need for my new quarantine normal

Well its a nice store. The employee was really professional. The only unpleasant thing I noticed walking in was the dinky smell. But overall a nice store.

Great places to shop

Pros: quick, cheap, convenient, and some popular brands.cons: quick, cheap, convenient, and not a lot of popular brands.its dollar general 🤷‍♂️

I will NEVER go here again. Waited in line with 3 people for about 5 minutes. A middle aged female employee was busy putting clothes on hangers, didnt even look like she cared we were all standing there waiting. Finally another young female- Amorella or something (skinny AA girl) came out of hiding from sitting behind the counter, phone in hand, and an attitude like we were bothering her. When I say she didnt say a word to us, Im not exaggerating. She didnt say hello, she didnt even tell us the total of what we owed, she didnt say bye. Not a single word! How this girl has a job is beyond me. It was so awkward- youll never see me in there again. Ill go to the dollar store 2 doors down. Id give them 0 stars if possible.

This store is just always too tight to get around!

Dollar general is okay They Carry a little bit of everything. This is not a dollar store. The prices are in line with similar stores. Pleasant clerks not much help. Place is clean, plenty of parking plus handicapped parking spots.

Cant beat the prices worth the trip you never know what kinda deal youll get great house hold items to make your new year start fresh

I LOVE DOLLAR GENERAL THE BEST STORE THEY EVER PUT IN LOWELL ON CHURCH ST.

Nicely organized, very clean store. Always friendly staff and I love the $1 aisle and the snack aisle. The best deal Ive seen so far on toilet paper as well so this is a weekly visit for me and our house.

Store is gross, strong pungent odor and dirty floor. Every aisle looks like hurricane Katrina had pass through. Cashier seems nice though!

Very nice customer service!!!

The manager is very rude.when she is HUNGRY..

Service is good and the place is clean at all times and this are the reasons why customers flood in the shop.

I walk in and immediately get yelled at by the cashier to put my bag down as if I was planning on stealing something when all I had was a small backpack and a shopping bag. As soon as I walk in I see the both employees with their phones out and even one of them is on a call while she’s taking a customer. As I get my item and wait in line I find the employee practically yelling at a child for being 75 cents off. Another customer came by and offered the child the extra amount. Even after the transaction was done she proceeded to stay on call while calling me over. I’ve been to plenty of places and I’ve seen plenty of rude employees. But to stay on a call and yell at a kid telling them to “tell your mom to give you the right money next time” is not acceptable.

It was great wonderful store if your looking for great prises thats the store

One of my favorite stores

Allmost found everything I was looking for.on my own cause Church St Lowell doesnt seem to have much help at the/that moment.then finally another register openend to make things easier n the line move a bit faster.other then that was a pretty good visit.god bless .

Clean had item I was looking for. Satisfied with purchase

Amazing Deals 💓 add the app download download coupons n shop.

Great prices for everything you need! Much to choose from at this location

You can get some good deals on batteries like 8 AA for $1

This is completely not the staffs fault for only 4 stars. This building smells funky like old mildew and it has for as long as i can remember.Rhe staff is friendly. It is a busy store. Great priceing and those one of a kind finds. Thank you.

Great customer support most of the time. Good. variety of useful products ranging from pets stuff, personal grooming,cleaning supplies,food and snacks and much more.

Love the place n the employees there are very nice my son loves them to

Great prices and their open at the perfect times, I always shop here.Thank you

Almost everything is here. I go there for dish cleaning soap and clothes soap. Very good

The register wasnt working correctly 🤔 cause I did two different types of pay. Other than that some good deals

My grandmother is very sick and can not walk, I stopped when I got out of work and went here to get her some medicine and diapers and the people working saw me get out of my car and locked the doors on me with almost 10 minutes left before the close time. Very upset.

They only have 1 person at the registers, they need more for a busy store like this. Makes no sense.

I like this place I go every time I need something and every time I get paid I like the store a lot. the work is a very friendly and make sure youre taken care of they have good customer service I rated them five stars

It has good thing for a low price,that is good for the budget that Im on .

Watch your receipt alot of overcharging. But management very happy to fix it

It has great prices and friendly people I luv this store

Love the prices and customer service

They need more cashiers in there it always takes a million years to cash out! Theres always a HUGE line and only one person on the register 🙄

Its not a bad store its a couple of dollars just too get in and out.

Cashier was so nice and even helped carry my bags to my car so I could focus on getting my 2 year old situated.

It was ok.

Great customer service love the store known the employees there for a few yrs theyre very customer friendly

Love this store... great values and friendly staff!

Great store

This place has great selection and is cost effective

Is the price is to much but somethings are fair

Its ok! Prices are low and they have pretty much anything your looking for.

Alex colon gave the BEST CUSTOMER SERVICE! He deserves a raise

Went there yesterday and cashier on phone made us wait!!She had attitude towards customers! Was in Lowell,Mass store at 4pm. Get real help!

Loved the prices amd selection!!!

If your in a pinch for sunt ik n quick n cheap look no further.

It is a great store to visit you get every thing you need and wonderful people that work there rhanks

Good place to get late item good sales

Long linea some times and the price scanners have been broken since they opened. Staff extremely nice and helpful.

Very good store the people who work there help you ever thing

Some of the staff is lazy and the store manager is extremely rude and doesnt help employees

Great prices and surprising items

You find different things there. Good prices

Everything is definitely not a dollar fyi.

Just like a market basket but at a huge discount price! You can literally go shopping for name brand items and get them cheaper than the big box stores!

Good customer service. Nice employees.

I love the store and I can use my cupons

10 bucks gets 10 things

First time visiting. Decent variety.

Decent prices. Outdated and tends to be pretty grimy.

Everythings a buck

Got a bit of everything. Need a last minute thing? Heres the place

Great prices and always someone there to help you look for something

Theyre hella unorganized, and they always keep their carts in the middle of the aisle, like you have to be friggin Indiana Jones to get what you desire

Great place to shop to save money.

Nice store clean lots of nice stuff

I like to go there pecause the price is right and they resabel and only a dollar!!!👍

A+ great stuff would be recommended again to anyone

Great selection and great prices.

Nice to have a dollar store here

For the most part you can count on getting a bargain.

Nice

Not much to say since its just a dollar general, if you need to check reviews before going to a dollar general what are you doing with your life

Excellent store for low income people

Love to coupon at this store.. Love the digitals

Great deals

I get my school supplies here

Not as much to offer as most dollar stores. Prices were high as well. Needed double sided tape but was unable to find it or get help.

Always kind, workers are helpful