Typically good store, wasnt able to get what I needed last time though. They were out of stock even though the inventory said they had items in stock. When they did find one, it wasnt the correct one. Moral of the story is check your items or you might be making a trip back.
Very friendly and knowledgeable staff. The employees were extremely helpful in getting to the route of my problem. I have been in the store a few times now and never have a problem getting help or feel as if Im annoying anyone unlike others place in town Ive been too. I will only go to this auto parts from now on. I highly recommend stopping by for any issue you have or to find the right part to get you going again.
Fast friendly knowledgeable service. As well as bilingual. Keep up the great work.
I was returning home from a work trip in Louisiana & my idler pulley decided it was time to come apart 🙃 let me tell you a 2003 chevy 3500 duramax without hydro boost assist due the lack of a serpentine belt is not easy to drive with a 44 foot gooseneck trailer& almost impossible to stop. I stopped at this location for a replacement idler pulley, ended up replacing both. Got a serpentine belt replacement as well. This place went to another of their locations to get the other idler pulley I needed. Rachel was helpful, jst a great experience at this location even brought out a cool water bottle on a super hot day👍 talk about going out of the way. I will stop here whenever Im in this area again. 10 stars 🌟 outta 10!!!
I LIKE DOING BUINESS WITH THIS AUTO PARTS STORE OVER THE BIG CHAINS IN LUFKIN TEXAS I LIKE THE SMALL GUYS.
They have the best lady parts person i have ever had to deal with.
My favorite place to buy automotive parts great place good friendly people to work with very knowledgeable they can always help or just make you smile
Every time I visit this store everyone is always helpful with what I want. All employees are always courteous and pleasant to deal with.
Staff is very helpful. Manager always there to help
I needed a wiper blade. They had it, and put it on for me.
Had the tools i needed at a great price
Will always choose the other location even though this one is closer. One employee ruined it by lying about about their warranty and then became rude when called out on it.
Great place to shop
Great Service I would recommend!
I always get fast, friendly service. They are always willing to help install small parts like light bulbs, wipers and such. They have great products you can trust at reasonable prices that I can afford
Helpful staff.
Friendly Knowledgeable people helping with parts .
Best auto parts house in lufkin
Great place, people and parts. On the whole, employees are very knowledgeable. Prices are reasonable in comparison.
Very customer friendly, and willing to assist with making sure you vet the right part the fist time.
First time there, cashier was awesome! I will go back!
Great service by the manager and Rachel is the best!
They treat you like you dont know what youre talking about
Its a great place to get altoparts the people are friendly
Helpful
Wonderful place. Jerry, sales guy, is so helpful and knowledgeable.
Fast, friendly, and affordable
Good
Hard working pepole and very nice
Rachel is very knowledgeable and helpful.
Got part needed for car
Excellent
Great
Trash
Excellent atention
A plus or minus