The customer service agent there was extremely helpful and a pleasure to work with. He went out of his way to make sure he was able to get us what we needed quickly and followed up afterwards.
The mini excavator was delivered promptly, in great conditions operationally and physically
I always give Brittany a call and no matter what she always comes through or gets me to the person that will get it done. I really like dealing with her because she is always friendly and does anything she can to help get me the equipment we need.
Always get great service. Mark Minyard our Rep. goes above and beyond to accommodate us.
Prompt response and fair pricing.
Excellent service
Great service
Tried to charge me 19 hours of time when I only used 14 hours. Then when I told them to double check they had an attitude. Once they realized they were wrong they then tried to tell me I didn’t fill up the tank which is true. I was never told to fill it back up or I would have since I am able to get free diesel. They told me I signed a contract and I told them I didn’t, apparently the driver was supposed to make me sign something? After having to argue with the manager, she then threatened me with paying for 19 hours even though I didn’t put 19 hours on it. She told me I was wrong even though her coworker already admitted she was wrong about the 19 hours. They said I should have treated the fuel thing like a rental car. Which is when you sign a contract stating you’ll fill up the tank when done. Although I’ve never rented a car, I was just supposed to assume that. Moral of the story, make sure you double check your charges and go to Yancey.
Great customer service and equipment
Great working order, easy to operate.
I had to go to three different locations. location 1 in Byron GA to pick up the trailer that was unable to be moved to the location where the skid steer was. location 2 (Hawkinsville rd. Macon) said the trailer was to small for the skid that was there so he called location 3 (mercer university drive Macon) to get me a different skid steer that would fit on the trailer. wasting 3 hours on driving around to get the right equipment to start my day