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United Rentals
5100 Mercer University Dr, Macon, GA 31210, United States
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United Rentals
Comments
Je
Review №1

The customer service agent there was extremely helpful and a pleasure to work with. He went out of his way to make sure he was able to get us what we needed quickly and followed up afterwards.

Za
Review №2

The mini excavator was delivered promptly, in great conditions operationally and physically

St
Review №3

I always give Brittany a call and no matter what she always comes through or gets me to the person that will get it done. I really like dealing with her because she is always friendly and does anything she can to help get me the equipment we need.

Jo
Review №4

Always get great service. Mark Minyard our Rep. goes above and beyond to accommodate us.

Be
Review №5

Prompt response and fair pricing.

MI
Review №6

Excellent service

tr
Review №7

Great service

Ko
Review №8

Tried to charge me 19 hours of time when I only used 14 hours. Then when I told them to double check they had an attitude. Once they realized they were wrong they then tried to tell me I didn’t fill up the tank which is true. I was never told to fill it back up or I would have since I am able to get free diesel. They told me I signed a contract and I told them I didn’t, apparently the driver was supposed to make me sign something? After having to argue with the manager, she then threatened me with paying for 19 hours even though I didn’t put 19 hours on it. She told me I was wrong even though her coworker already admitted she was wrong about the 19 hours. They said I should have treated the fuel thing like a rental car. Which is when you sign a contract stating you’ll fill up the tank when done. Although I’ve never rented a car, I was just supposed to assume that. Moral of the story, make sure you double check your charges and go to Yancey.

Ma
Review №9

Great customer service and equipment

rn
Review №10

Great working order, easy to operate.

Ri
Review №11

I had to go to three different locations. location 1 in Byron GA to pick up the trailer that was unable to be moved to the location where the skid steer was. location 2 (Hawkinsville rd. Macon) said the trailer was to small for the skid that was there so he called location 3 (mercer university drive Macon) to get me a different skid steer that would fit on the trailer. wasting 3 hours on driving around to get the right equipment to start my day

Information
4 Photos
11 Comments
4.2 Rating
  • Address:5100 Mercer University Dr, Macon, GA 31210, United States
  • Site:https://unitedrentals.com/locations/ga/macon/equipment-tool-rentals/960?utm_source=google&utm_medium=distrib&utm_campaign=yext
  • Phone:+1 478-477-5853
Categories
  • Industrial equipment supplier
  • Building materials supplier
  • Equipment rental agency
  • Material handling equipment supplier
  • Propane supplier
  • Truck rental agency
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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