Keith and his crew are awesome!! I take my Envoy there for everything. Oil changes to major work.I would highly recommend.FIVE STARS!
Keith and team are always very responsive and kind to take on the different projects I bring to them. Recommended.
Quick and effective service. Keith is a great guy.
Despite some recent, and all be it false, bad reviews this is my favorite shop. The workers are friendly, and go above and beyond to explain what work needs to be done now and what can be done at my next visit.Prices are competitive, and Dakota will do his best to give you the best price possible. The technician in back, Joe, gets the work done as quickly as possible and right the first time.When it comes to a break down or a simple oil change, Midas is where I go. And I say you should go there as well.
The staff was really nice and patient. Not rushing to get the job done, answered all my questions. Thank you to Mark and Frank for being concerned about your customers.
I dropped my car off and didn’t hear from them until 2 hours before they closed (my husband and I got different stories as to why). He paid for the repair and when I went in to get my car, again I had to call them, I was told I had a balance over $51.I will NEVER go there again, and as there was a woman waiting for the manager Keith to discuss a bill that was more than double the estimate given, I’m not the only one who has had this experience.
Horrible, horrible, horrible, not coming back.I booked an appointment 1 week in advance for an engine and transmission oil change as well as tires, and I was told, for sure, wouldn’t take longer then 2 hours.Well, it took them 4 hours, that’s right, I waited 4 hours for a simple oil and tire change, and the young guy changing the tires couldn’t move any slower.Simply horrible, I haven’t seen anybody doing their job this slow before…And just so you know, they did respond asking me to reach out, which I did, Its been 2 months, ant they never really reach out, replied or did anything whatsoever, this response from them that you can read below, is just here to make you believe they really care about making things right or making you happy. They Dont!!!
Awesome service Thanks 2 Travis for Helpin us With our Tire well Definitely be Back again....
This is the only place to go!! Keith is very Personable & on point with their service! Always willing to do whatever they can to help !
Keith is great! Definitely works with me and helps get my car taken care of.
Patched my tire, no charge. Would use again.
Dont usually give 💯 but as usual the service is good. Keith and the rest of the team are professional and efficient. I havent had any bad experiences and Ive been a customer since 2012. Keep up the good work.👍
II had a great experience with Midas they were very professional they did a great job and I will go back to them anytime and I would definitely refer them to anyone
Keith and staff were great. They fixed my truck at a great price.
Excellent service. No charge diagnostic. Fixed my problem quickly and at a very reasonable price. Highly recommended.
Took my 08 scion in today, the Rochester hills location was closed and 12mile 75 gave a 10% discount for coming out. The manager Keith was up front, no BS an gave me 2 quotes for my work. No pressure on which to choose, but did describe what would work best for my vehicle. To the owner Keith is awesome! To the manager Keith, you3are awesome! 👍👍👍Thank you for not trying to price gouge me and being honest!
Took 3 weeks to do minor repairs
Clean, efficient work
Service was great. Their manager actually held true to his word for pricing, that means a lot. If you need a quick oil change, I would recommend this Midas location.
Customers beware! After they did an oil change, the car started leaking when we were parked in a gas station. They did a horrible job. Cost us a fortune on a 17,000 mile car. They DID NOT do the oil change the right way. Come on mechanics dont you know how to do that properly.If you want to have your car by a mediocre mechanic then by all means go there. Thats just our experience but you can do whatever you want.
Gives my truck and wallet the love it deserves. Awesome place and highly recommend!
Best automotive facility in the united statesof America
Horrible 8 days never worked on my truck
Great people work there
I made an online appointment at Midas on 12 mile on the same day I wanted to get service as I was prepping for a trip up north and they were able to fit me in for an oil change, radiator check and also to look at a rattling I had going on in my exhaust. They got me in right away once I arrived and started looking into things within minutes. They were able to identify the issue with the rattling which sounded like loose change in there which was odd! After cutting the pipe away they found a piece of flex pipe that another mechanic left in there during a previous service which should have been removed according to the Midas team. Im grateful it wasnt more serious but they gave me options before even knowing what the issue was to save me time and money in the worst case scenario.They did an oil change, cut open my exhaust, removed the piece of pipe, welded my exhaust back together and checked out my radiator in about an hour! Very impressed with their service and timeliness.They also didnt try to sell me on anything I didnt need (which happens to me a lot as a female) and the manager Keith let me hang out with him in the office while I worked on my laptop and was very friendly and conversational without being annoying :) They even let me use my coupons on labor costs for the exhaust work and the oil change was the most reasonable rate I have seen in the area.I will definitely be back to this shop for all my oil changes in the future and for quick looks at my vehicle!!
Kind people! We caught a flat and they change our tires for us for free!
My 1st experience here was AMAZING, RODGER was extremely polite and friendly. He explained everything and answered all my questions...I would recommend this place always!! GREAT PLACE TO Get oil change.Very friendly place!! 5 STARS TO RODGER! 👍👍👍
This Midas has gone above and beyond to make their customer a satisfied one. I had returned a second time because my tail pipe had again broken away from my muffler. After looking at the problem they decided I needed the tail pipe completely replaced from the muffler at no cost. Because of this I will inform my circle of friends who will let their circle of friends know the excellent service I received. Hopefully this will bring business to Midas. Thank you Midas for caring about your customer.
They always take care of me and remember me by name when I come in. Always a plesent experience
Very understanding people but sorry to admit my daughter had a bad experience as well as one of the employees.
This shop does dishonest repair. They charged a young girl $800 to repair a Exhaust on her car that was only $100 part..They took a vantage of her because she was a girl and didn’t know any better
The shop manager Keith and his son are wonderful! Super professional and explain everything in detail. Fixed what I needed done quickly! Thanks guys!
Great price. Great people! Very friendly and professional. Dakota went the extra mile and helped me out. Not only did he do an awesome job on my exhaust. He fixed a squeak I was having at one of my wheels. Also added a weld at a crack in a pipe leading to the catalytic converter. That would have lead to a serious problem for me, but he fixed it! Dakota is super knowledgeable. Hes great at what he does. He alone will be the reason I come back for repairs or oil changes. Many many thanks to him and Joe I believe his name was (sorry). You guys are TOP-NOTCH! -John-
I give it 5 stars keith is the real deal genuinely cares
I called around to all local shops to have a front end alignment done and everyone told me 4 to 6 hour wait if they could even get me in at all. I called Midas and they were able to get me in right away and for a little less than Belle tire would have charged. Excellent work guys! Keep up the great work!
Keith and the Madison Heights location off of John R you were a life saver today! I am so happy with the efficiency and effort in repairing my wipers under a challenging situation. I wont think twice about going anywhere else for service.
Krystal and her staff were incredibly helpful and extremely friendly. Staff went out of their way to make sure my car was thoroughly inspected. Keith and Roger were very knowledgable and explained in detail the damage and procedures to take. Incredible service. Friendly staff. Thank you!!!!
Called to ask if I’d be able to get a brake inspection today and was told “yeah no problem” over the phone. Drove up here and they said they’re too busy and wouldn’t be able to do it until Monday
Very professional and honest! The manager Keith was incredibly helpful. Will definitely be suggesting them to friends and family!
Keith and his team was outstanding
Service was quick and the mechanic showed me the problem.
Great place
Brought my lifted Ford in last week. I kept seeing a lifted Ford in their parking lot, so I figured they could assist me better then the previous shops I tried. Front and rear shocks were blown out, and no one was able to help me. They were able to find the parts I needed at this store, at a fair price too! Installed same day!
Guy where efficent and very knowledgeable. Great honest business.
Quick, efficient and reasonably priced!!
They do good basic diagnostic. Reasonably priced. Slightly rough as I saw the serviceman opening door in congested space and touching the metal pillars, no damage or scratches though. But recommend to visit for immediate needs.
I love this place n the ppl in it...
I dont usually write reviews but this place deserves one. This place is great and has the best customer service Ive ever had at the mechanics. They were straightforward with me and told me up front how much everything was. Allen up front was very professional and pointed everything out to me. I would definitely come here again.
Keith and his staff are amazing! While driving the other day my exhaust got extremely loud. I have had exhaust work done on previous cars and was dreading it. I was surprised to find out it was simply a exhast clamp that had rusted out. He couldve charged me 100s and told me i needed this and that, but he is a very honest man (and i was in and out in a half hour)! I will definitely be going back to this shop for all my car care needs! Highly recommend this midas.
Coldest day of the year -30 degrees and on my way to work my front tire blew. I made it to Midas and asked to borrow their jack. They could not let me use it out of insurance requirements. But someone got my car jacked and my spare put on. Very very grateful
They had my car for 3 days never reached out to me about my car I had to call twice then on the third day of having my car I called back to only hear them say they cant fix it very poor service
Very polite the man running the place I guess his name is Keith was very nice very informative will go back if I need to
Roger is the best!
Very knowledgeable and helpful with what you need. They do excellent work and very good pricing too. Thank You, Midas!
This place is a joke. I brought my car in and they couldn’t figure out why my car wasn’t starting so they said I would need a new engine for $8,000 which wasn’t logical since the car is only worth $4,000. Then they demanded we get the car out of their lot immediately after paying for them to check it out. Incredibly rude and inflexible manager, Todd. I wanted to at least try and save the brand new tires on my car and they said they would be able to swap them out with my mother’s tires for $140 and when we got there, they said they wouldn’t do it. Todd was pretty rude on the phone. He was talking down to me and he was dismissive and treated my mother even worse in person. He definitely needs an attitude adjustment. I don’t know what changed at this location as I didn’t have any troubles when I had my car brought in for a new alternator but perhaps they were only nice and professional because they were having me make a repair that wasn’t really needed. If their treatment of customers is driven by how many dollars you are giving them in that moment, it is very likely that they are unethical in how they bring in those dollar amounts. Definitely will not be back to this place.
Keith was able to get my car in and fixed very quickly.
I used to always go to this Midas but since they hired these new people, I stopped going because the quality just isnt there for the prices they charge. A few months ago I went in for a regular oil change like I do every 3 months. There was this new guy there. He did the oil change. A month later my oil light popped on, I checked the oil, it was very low, almost empty. I put some stop oil leak in there and continued rolling for a couple more months. I took my car in for another regular oil change, I mentioned the oil leak, but nothing came to fruition about it. The same guy did my oil change and sent me on my way. A couple weeks later, my car started acting up, unrelated to the oil change. I took my car in and there was a different, brand new guy there and he gave me a quote for almost $1,000. Whoa. I decided to take my car somewhere else to get a second opinion. And when they looked at my vehicle, they said the problem was totally different from what Midas said the problem was and they fixed it for several hundred dollars less than what Midas wanted for a non-existent problem.They even told me where the oil leak was coming from. Apparently, when the guy did my oil change he overtightened the screw so since it wouldnt tighten any further, it became loose, no longer able to be tightened, causing oil to leak. The messed up part is, the same guy did my oil change those two times and the second time he did my oil change, he had to know that the screw was loose when he couldnt tighten it, and that oil was leaking. Needless to say, I stopped going to that Midas, even though they did do some quality work, just not with these new guys, and I started going to the shop that got my car back and running order. My tip, be careful who works on your vehicle there. Also, make sure Allen, the manger is there. Hes nice and makes sure everything is good with your vehicle. If only he was there these days.
Recommend... The manager has the Tools and 30 plus years of certified experience. A rarity today🚗
You guys have amazing service!!! thanks so much for everything you guys have done! thank you for your time and expert opinions helping us find the right car! you guys are the best i recommend everyone to go here they have very helpful service and nice people working there!THANK YOU (:-Tina &Cody
Best customer care with automobiles ive ever had!
Diagnosed and fixed the death wobble in my Ford F-250 that not even the dealership could figure out. The manager was kind and I felt he actually cared about my truck, so much that he was the one who diagnosed it and fixed it for me. Found out later he was an ex Ford Master tech. Great price too! Ill never go anywhere else now. Thank you Dakota!
This was my first time coming to this location. I have had very positive experiences with MIDASs in the past. The manager here was very helpful and had great customer service skills. The mechanic who worked on my car was also friendly and very knowledgeable. Id definitely recommend this location.
I made an appointment online and was contacted shortly. I was able to bring my car in that day and have it serviced. I originally came in for an issue with my car only to get a friendly call back from Allen letting me know he didnt see anything wrong with what I had brought it there for but there were minor things he did note and asked me if I wanted them done before moving forward and explaining everything to me since I really didnt know! Thank you times a million for helping me feel safer in my car on the road and I will definitely be coming back here from now on!
Seriously never coming here again. Came in Thursday after work for oils change and tires swapped for all seasons. They rotated completely backwards of what I asked. So when I went in there to get it rotated back got my car back after that with a whole scratch and dent across the side. It wasn’t there before cuz I washed and waxed my car Thursday after I changed my oil. This is bs!
Very fast and good value for the money. I will be going there more often.
I always come to this store to balance my tires. They always do a super job with wheel balancing. Other shops i have tried only offer half assed wheel balance service.
As some one from out of town it was great to see this clean shop ready to help me on a Friday afternoon. They got the problem figured out and car put back to gather before the end of the day. Thanks guys what a team effort.
Went to get battery replaced. Got car looked over and paid for it. Fixed what they said was wrong, left with torn and loosened belt. Ive been seeing a lot of reviews where this place loosens peoples belts. They comment, oh were so sorry but nothing is actually being done. Rip off artists.
I was extremely impressed by the entire teams willingness to educate me on the issues with my vehicle. Specifically, Allen was very professional yet incredibly genuine which can often be mutually exclusive.
Allen was excellent, very professinal and explained everything very clearly. Our car was quickly repaired at a fair price. Highly recommend Midas in Madison Heights.
I had this place fix multiple things on my car. Kept having the same issues and decided to try someplace else, and the new mechanic asked if I had been repairing the car myself, AKA all the recent fixes seemed to have been done by an amateur and nothing done correctly 😂. They messed up my 02 sensor real bad, and welded it wrong and I had to replace it again immediately somewhere else. I never called them to ask for reimbursement though so that’s on me. They put the wrong battery in my car and it literally just kept falling out. Luckily nothing seriously bad. I’d try somewhere else tbh.......
I went in this morning to have some brake work done in my crv .very nice guys did the work for more than a fair price it did not take to long at all. Thank you all very much
This place charged me $160 for an oil change...enough said. Absolutely ridiculous. Granted, I use 0W-40 oil, but you can buy a jug of that at any store for $25. It was a routine oil and filter change. Normally, its a max of $50 at a DEALERSHIP. And thats an all-in price. Needless to say, Im never going back.
Fair fast reliable
I would give it 0. Called for a price, not only did they quote me 3 times higher than any other place it sounded like a quote off the back of his hand. As soon as he had the make and model of my car he shot out this crazy price. Seems to be the trend at this place.
Super friendly guys, good work and quick. Theyre not out trying to empty your wallet either
Had a really great experience at Midas in Madison Heights. Shop Manager Allen Amatayakul is infinitely patient and very helpful. His team really hustles too. I brought in an aftermarket catalytic converter that they installed. Turns out that my OEM cat was actually the better option, so the next day they reinstalled my original part and everything is good to go. I will be going back.11/30/16 Update. These guys are fantastic. They custom bent/fitted an exhaust system on my beloved Toyota Van Wagon and it now purrs. As a lifetime car collector, I really appreciate how thorough and professional they are. Thanks again.
If you want to get ripped off go there. Went in to find out why jeep was over heating, 1100.00 later I still have the same problem. A friend of mine said if he broke down in their parking lot he would call a tow truck to go somewhere else.
Very pleasant employees and atmosphere
Ive always preferred chain stores. Nothing beats a national warranty. I was a little hesitant to try Midas after I heard they were franchise owned. Dakota, the manager helped lay those fears to rest though. He provided me with a nationwide warranty number for the lifetime warranty muffler he installed on my Chevy Traverse, and for the lifetime warranty brake pads he installed on my suv that they found were getting low on their courtesy inspection they preformed when they were checking my exhaust.
Pls dont go here.i gave my car for service.when I reach home after service i noticed that my car wheel cup was missing.then i returned to the service center they told me that they did not done anything.The guy who serviced my car did not speak to me.It is another person talk to me.now i understand its my mistake to give my car to this place.because they properly not fixed the wheel cup.
Location actually between 75 and John R. Everyone was friendly, nice, and speedy.
Great serviceWill be back
Inspected my exhaust system for free and were honest telling me that is not the issue, they werent able to fix it because its they dont do diagnosis but place next door helped me! Thanks
Great service and very helpful.
Fast and efficient service
These guys charged me $40 to check out my vehicle, fixed the one thing they claimed was wrong with it, then it left with a loosened fan belt which was never a problem before.
Awesome Place!
Always fair!
Friendly staff😁
Best shop in Michigan
After an oil change they did not properly close my air filter box, leaving a several inch gap at the bottom. I did not notice this for 3 days (and unfortunately 800+ miles later). This also caused another problem with the intake that required a repeat visit. Additionally, they left grease stains in the car.
Scheduled service today at 1 pm for maintenance. It was mentioned would take 1 hour to complete maintenance. I came back at 2 PM and no service was completed. This was my first time to go to this location and hope not a trend.....
Did not feel they did a quality job. Also forgot to secure the splash guard under the engine. Came undone on the freeway.
Manager was rude
Overcharging