This place is GREAT! Always fast, always efficient, always a great price! And the guys that work there are so friendly. Great place to take your business!!
SAVIOR!!!! Mathew is our savior today. Came in here almost at closing time with a customer in store that he was already attending. Driving from Charlotte to DC on a trip, with a toddler in the car and the tire would start leaking!!! Yep, needed a miracle with so many constraints involved. Mathew, though was the only guy in the store, immediately agreed to my request and understood my concern for my family. He is changing the tires as I writing this now, post closing time. He is the guy!!
Great place. Everyone is so nice and helpful. Been coming here for years and will continue to come. And the best prices for your money. Both Mikes the one at the front desk and the other Mike was both so wonderful and helpful.
Matthew was great! He fixed my tire which was an easy fix for no charge. He also fixed me a fresh pot of coffee. What great customer service.I had to return on 4-29 because my tire was still losing air. Matthew got me in and Mike was wonderful in finding the nail in my tire. Everyone is very nice and helpful. Feels like they care for you as a customer.Thanks guys! See ya soon!
Matthew took excellent care of me. While traveling, I noticed a nail in tire. I called and he told me to come on down. He did a check and found 2 nails and quickly repaired my tire.Excellent service and friendly too!!Thank you Matthew!
I called them after 5 because another shop had their tire guy leave for the day. I get it, Im in business. But the guy who answered the phone agreed to stay late for me. Even though my car is a rental and I know rentals negotiate the prices. His name was Mathew (give that man a raise). Excellent customer service. Im bringing back another tire job because of this. They have my tire business if nothing else because they made my day with this. They were joking, happy, and genuine people. Anyone in the community should definitely check them out. It took longer than normal only because he helped other people do their pickups as well. I see that as a plus.
As always, quick service and they are super friendly. They do really great work. This is ONLY place I take my car to anymore. If you are looking for a shop to get oil change, tires, inspection this is definitely the place to go! Thanks guys for all your hard work!
I just had a baby and have not had much time to think about getting my oil in my car, I called and they immediately got me in to be able to get the work done on my car. They are really polite and professional and get the job done quick! This definitely is the place I will continue to come back to for my vehicle needs!
Great customer service and great prices!
Worked me in when I found a 3” wire in my sidewall. Super friendly service! Will definitely return.
They always take good care of my vehicle. Fast and friendly, reasonably priced. Waiting room is comfortable as well.
Great service and prices. I always return here.
When in for drivers side valve stem leaking .Striped 1 lug nut then told me that they couldn’t find one to match anywhere. So I drove 2 mile down the road to Fisher Auto Parts they had 5 matching lug nuts in stock . I put it on myself
Great customer service. Did awesome job in a timely manner.
They were great nice saved us a lot of money excellent
These guys are awesome! Several weeks ago I was in a bit of a bind during one of the snow storms. One piece of equipment was stuck and my only option to get it out was a tractor with a flat tire. I drove around trying to find an open tire shop before pulling into Mr. Tire on a hope and a prayer that they could help me. Sure enough after hearing my situation and seeing that I was very frazzled Mike told me they would try their best to put my tire back on the rim for me even thought it wasn’t the kind of work they normally handled. Long story short they got the tire fixed for me and took excellent care of me. I can’t thank those guys enough for saving my butt. Truly great customer service and I would definitely recommend them to anyone in need of tire repair.
Great bunch of guys here. Professional and accurate.
This business has great customer service, and the staff are very knowledgeable! When I called to make an appointment, they had exactly the kind of services I needed for my vehicle. They took my vehicle back in a timely manner from the time I arrived. Would highly recommend this place!(:
We will definitely use Mr Tire again! They are professional and courteous
Great place. Good customer service. Great location!
They had wonderful service and made sure I was taken care of before I left off the lot. Reliable and GREAT prices!!! 5/5 would recommend!!
Great friendly service! I showed up a day early for my appointment and they so graciously worked me in! I will definitely come back for my next service.
I have been a long time customer of Mr. Tire and my fiancé and I have gotten several tire rotations, oil changes, and tire replacements from here. Recently I got my tire rotation and oil changed and had a delightful experience with the technicians and the assistant manager. They always take such good care of my Nissan and make recommendations in my best interest. For Christmas I bought my fiancé new tires for his Jeep and the experience was phenomenal. The assistant manager recommended a spectacular tire brand that currently had a rebate special for $300 and saved me hundreds! He assisted me in lifting and loading them into my car, and Mr. Tire will definitely be the tire shop we go to in order to have them put on the Jeep as well as where I get my next set of tires. Looking forward to being back and getting this superb customer service yet again.
You wanna talk about a friendly and knowledgeable crew? This place has it. Matthew was super friendly and knowledgeable. I wanted a specific tire for my vehicle and they were able to order it for me and install it quickly and cleanly. The crew also noticed I was close to an oil change interval and offered to change it for me for a very competitive price. These guys know whats up and they are fast. 10/10 would reccomend to a friend
Very friendly. I came here because one of the employees at Walmart had a bad attitude as if I was bothering him asking to get a tire where they sold tires (it wasnt Jay, Jay was awesome). Anyway, I decided to come down to Mr. Tire and had a completely different experience. Friendly and fast and they really took care of me...thank you Matt and Mike!
Wonderful team and straight forward when theyre telling you about issues with your vehicle. Definitely coming back with any future needs.
Every time I come here to have something done Mike and everyone that work here are 100 % awesome. They are friendly and just excellent to work with!
Was able to get in same day I called! Great and professional service! Thank you!
We received excellent service at this location. The Assistant Manager - Matt - gave excellent service. The techs did great work. My wife’s car rides like a dream! 10/10 would recommend and will return.
This is the best place in the Lynchburg, VA area to have work done to your vehicle!!! Everyone is so friendly and so very helpful! 😊
Thank you for fitting me in last minute and with great service. Call you by name and very polite.
Excellent customer service. Will fit you in as best they can and good quality work. Just recommend to loosen lugs after tire maintenance as they are cranked down a little too much if you need to take them off for a flat.
If I could rate lower than a 1 I would. The worst customer service.
Wonderful place went to get my inspection sticker done and the staff was Nice I will be back
I came in because my tire pressure light came on my Ford Escape, they quickly checked my tires and got the job done. Great/friendly customer service! Will be coming back again!-Logan
There was a schedule issue, but they fixed it and took care of me. Good quick service by a good team. Thank you.
I have been to numerous mechanics in Madison heights and this place is by far the best. I’m treated with respect and always given the best deal. I tell everyone to use this place for every car related issue they have. I won’t go anywhere else. Thanks for always taking care of me!
Figured I’d try them out and they were immediately able to fit me in. Customer service was impeccable and super welcoming. I definitely will come here in the regular from now on.
These guys are beyond amazing, got my issue fixed in hours and knew immediately what to do!
Got a flat tire on my van. The Assistant Manager hooked me up with a great deal on new tires. Awesome, friendly service. Glad to know of a reputable, local shop to get great work done.
I went to Mr. Tire and they were super friendly, fast, & efficient. Best tire place in the county hands down!!! They have top of the line products and awesome mechanics. I without a doubt give them 5 stars!
Had the pleasure of coming in to have my alternator looked at and i am not being sarcastic when i say this.Matt really was a straight shooter and taught me a lot about my car. I was in and out with no hassle, the guys at Mr. Tire really are great to work with.
I went in to get an oil change and an alignment. Received quality service in a timely manner. Matthew at the front counter was very helpful. It was an overall excellent experience
Mike and the the guys at the Madison Heights location always provide above average service. They are polite, clean, and prompt. I went in to have my front tires replaced and they had me back on the road before I knew it. Id highly recommend them to anyone needing automotive maintenance/repair services in the area or just passing thru the area!
Called the store and spoke with Matthew. Inquired about prices for oil change and four tires on my vehicle plus brake pads. They gave me reasonable price and the people on the phone were very knowledgeable and polite.
Mr.Tire staff was on point. Very professional and friendly. Appointment time was kept and work done in a timely fashion. Highly recommended!!
They are amazing! Great customer service and they do great work on any of my vehicles! Highly recommend 10/10.
I had stopped using this location when the business was under a different name due to not having the best service experience. They are close to my home and I needed a vehicle inspection so I decided to give them a try. Unfortunately for me my vehicle did not pass the inspection. They called and let me know why it had failed. They said if I dropped it off they would reinspect it the next day.It was around 230 in the afternoon when i picked it up parts in hand and went home to replace the defective parts. I took the vehicle back around 350 the same afternoon and they took it right in to check the parts had been replaced. I never had service this good during the years I had been here under the other businesss name. I had family that also left for the same reasons and will be telling them to give them another chance!
My review is they are on time and quick to responding to servicing work order even on a Friday. And friendly environment even through covid.
These guys were efficient and friendly!
Came here twice. Great service and were upfront about my car. They said the same thing my dealership said without me telling them and my boyfriend has never had issues here either with honesty. Never tried to upsell anything here either.
Very polite and curtious. Not crowded at all. Must wear a mask if waiting inside
I came for an oil change, great experience, respectful, quick and affordable! I definitely recommend!
The assistant store manager, I think his name was Matthew was so kind and professional. I’m always nervous going to auto places but he was really nice. I will be coming back.
I’m a lady that has no idea about cars. The staff at Mr. Tire couldn’t have been more helpful. Explained everything in great detail I needed never felt like I was being taken advantage of!! I will never go anywhere else. Forever a loyal customer. Thank you!
Did a through job, discussed all the options with me in detail and helped me make the best decision both for my car and for my wallet.
I take all four of my vehicles there because those guys are very friendly and knowledgeable and I enjoy spending time with them when Im waiting on my card
Great place and the crew knows what there doing. Matthew though is the best recommend me really good and adorable tires for me and over all sure nice and friendly I recommend this place to everyone.
Went here today for an oil change, and to have a leak in our tire fixed! Had an amazing experience! Mike at the front desk is very helpful and courteous, and they are very affordable. We will definitely be back for future car service!! Definitely highly recommend!
I had a very pleasant experience having our cars serviced at this branch... Thanks to Mr Mike Pinelli, who has been very nice, warm, courteous, efficient & professional in handling his customers! We commend him & practically everyone in the Madison Hgts branch! Keep up the goodwork guys & God bless!
Awesome service!! Would definitely recommend them 100%
Very disappointing I had to find out why 1 of the tires on my daughters car keep going flat with a new tire And valve stem and swap out one of her tires to put a new one on it was a tire that she purchased in Richmond they wouldnt help me but they a tire shop really thanks for noting NTB in Lynchburg helped me no problem
They always takes care of me and help me with any needs I have and they do it In timely manor Will continue to go here
We have done business with this shop for years and they always do a great job.
Service was excellent and they had free wifi.
Everybody there was amazing, helpful and really nice. They fixed my car in a flash and the service was great. I highly recommend them.
I have been going to this location for years for tires and inspections. Always friendly and professional service. Quick and easy.
Staff is knowledgeable, accommodating, and timely. I would definitely recommend their services to a friend/ family member.
Fantastic patient knowledgeable staff, comfortable waiting area, pleasant experience
This location has amazing customer service and is very knowledgeable about their products and services. I was lucky enough to get the help from Matthew, he did an amazing job and gave me advice on how to keep my car up to date. Even though I scheduled last minute, they were able to squeeze me in and did a great job. Highly recommend to anyone in the surrounding areas!! Thank you to this team.
Great service quick install. Mike gives the service a personal touch. Will be back.
Mr Tire in Madison Heights Va, is very well managed. My first visit was right over two years ago and is when I first shook hands with a man named Scott. He always asks clearly what the customers needs are. Since that time, I have continued to go there for new tires, brake work and my yearly auto inspections, and strut/shock installation. Their prices are competitive and in todays time, that means much. Mike is another manager there that you may meet, so you can feel comfortable in having your vehicle(s) repaired. The mechanics have always done things correctly once, not having to do things twice. Final note: I drive 35 miles one way there.
After dealing with so many different auto service centers and many disappointments! I discovered the most professional auto service out there. Mr. Tire Service Center will be the go to for all my vehicle needs from now on! When I walk through to door was greeted with so much hospitality. Service manager Mike was very kind and straightforward. Got me scheduled with much convenient. The service technicians go over your vehicle with alot of care. Go over all your needs and prices. Very professional and fast to get you on your way safely. I highly recommend Mr. Tire for all your vehicle service needs!
Great service! I will be back again.
My valve stem broke off while putting air in and Matthew got me fixed up without any wait! Great service and minimal wait time.
Only place I come to get my oil changed! Love these guys so much!!!!
Amazing customer service! Love this place so much, kids friendly as well and breastfeeding friendly(you cant beat that). Last Christmas, santa came early for my family by giving us a free oil change! Thank you guys so much, you all are awesome!
The customer service was top notch and the staff and mechanics all bent over backwards to help get my vehicle back into great mechanical condition. I am extremely pleased with the quality of the tires I purchased as well!
We certainly want to thank the owner and staff of Mr Tire in Amherst, Va !! We were traveling to Smith Mt Lake, heard a flapping sound under our VW Bug, stopped at Mr Tire( my husband new of their service) to which they immediately took the Bug and put It on the lift, repaired the problem and we were on our way in 30 minutes! And with No charge!! Where in the world do you find this kind of caring and kind service in the auto industry today?.. Mr Tire in Amherst, Va!! We can’t thank you enough for your kindness! We will be back!....(Hope you enjoyed your lunch)❤️ Best Always, William and Sharon Chewning, Orange, Va
It was midday on a Saturday. Our truck had a nail in the tire, and my husband thought the work was finished for the weekend because most people are going home to enjoy their families. He tried Mr. Tire in Madison Heights and was pleasantly surprised to find a friendly, professional staff who seemed happy to help even though they were already slammed with customers. The truck tire was fixed, and he was able to finish the weekend chores! Thanks so much. We will be back for all of our tire and automotive business.
Wonderful service. They treat me like family each time.
Mr. Tire did an amazing job on my tire rotation! This was my first time trying Mr. Tire for my new car’s very first rotation and everything went smoothly. The man at the counter was so helpful and attentive and made sure to communicate everything in an understandable and timely manner. My car was in perfect condition when I came to pick it up and my tires are running great. I will definitely be returning to the Madison Heights location of Mr. Tire and recommend them for your tire service.
Great place. Take good care of you!
Excellent customer service! In and out quickly on all occasions from fixing a punctured tire to an oil change. Very pleased and recommend
Great customer service, Mike helped me out of a jam, being otherwise stranded with a torn tire.
I had the absolute best experience ever at Mr. Tire Auto Center in Madison Heights. Jerry Miller and his team went above and beyond to accommodate me on very short notice and quoted me the lowest prices in the area. Jerry’s assistant, Matthew, drove me home so I didn’t have to wait at the shop during my repairs and I was able to run my other errands while my car was worked on. Scott and Mike did a wonderful job with installing new tires and tie rod ends and even took the time to explain all the repairs to me in detail. This team worked really well together to make my car safer for a wonderful price. I’d recommend them to all my family and friends!
Great service from Matt. Tended to all of my needs and the issue with my wheels are resolved.
Great service, got my new tires put on right away. Had the tires in stock. Highly recommend! Mike and Scott were very helpful! Got to hang out with a pup while I waited haha pleasant surprise.
Great service, super friendly, easy to get an appointment with
What a great experience! Fast, friendly, polite, fair prices, and HONEST! We usually use another local business for our tire needs, but decided to give Mr Tire a try. We definitely were not disappointed! The manager and staff are committed to positive customer service, and they stand behind their work!
Great service from people who care! I recently brought my car in because I got an oil change from Jiffy Lube a couple weeks prior and they neglected to replace three of the four screws to the housing that holds my air filter, and the air vents suddenly stopped blowing air while the AC was turned on. Although the issue with the air vents subsided the next day, I wanted to get my car checked out just to be sure there were no underlying issues. The folks at Mr. Tire replaced the missing screws and ran diagnostics on my cars computer to identify the root cause for the air vents not working.
Had to get my oil changed on a weekend and they were will to work with to get it in to be done and even got it done faster than expected! Would definitely recommend them.
I just wanted to say thank you to Scott my mechanic, Matthew, Jerry & Taylor for making my experience at Mr.Tire pleasant. It was a long day but they were very kind and made me feel comfortable. They kept me informed of everything that was going on. They worked extremely well and hard that day. They had very positive and uplifting attitudes with all the customers. And because of these 4 guys, I will continue to go back to have work done on my car. I couldnt have ask for better service between these 4 guys.So thank you very much for my pleasant experience and keep up the awsome work. 👍
I had an awesome experience here at Mr.Tire! The crew Is professional knowledgeable and time efficient Ill definitely be back!
Had a tire blow out while driving down the highway, managed to get the spare on and stopped at Mr. Tire in Madison Heights without an appointment around lunch time. They were very busy with existing clients, but was also very accommodating to me, and managed to get me back on the road quickly while continuing to service their existing clients. Would highly recommend service at Mr. Tire and I will be a returning customer!
I am extremely pleased with this store!😊 Everyone is so helpful and friendly. They were very accommodating with setting up at time for an appointment that worked with my schedule. They were also able to provide a nice discount! I would highly recommend them!
Awesome service came in with a screwdriver in my tire they tried to repair it with a patch and plug with no success . Helped me find new tires for my car that of course had to be order because of the size 315/35r20 on my Camaro SS then didnt charge me nothing and even let me order them myself and have them shipped to them at EXTRA charge !!! AT NO CHARGE ! just have to pay for new ones to be put on and balanced when they get there ! Awesome tire shop best experience Ive ever had with a shop PERIOD !!
I stopped at Mr. Tire to get my oil changed today and the Manager was standing there when I was talking to Mathew at the desk. They were so knowledgeable and explained everything to me and more. I will be getting my oil changed here from now own. Very nice people.🌝