Tim at Caliber is awesome! Polished out the scratches on the bumper in no time. Would recommend this place to family and friends!

Been to other body shops and never have a wonderfully experience that Caliber has provided for me. Lisa was a total professional on the phone and was very helpful to the customer service she provided! Tim was the one who worked on my car and he did a phenomenal job on the car and helping me assist what I truly needed. This is the place I feel most comfortable taking my car to for any body/service!

My car was pretty beat up from an accident and this was my first time dealing with something like this. Caliber Collision was extremely helpful and kind throughout the entire process. They kept me updated, constantly about my car and once I got my vehicle back, it was literally like a brand new car! 10/10

Very professional and amazing experience. Loved that they kept me updated with my vehicle.

Excellent Service, I took my Honda Civic for a repair on the side mirror. They did a great job for repairing it. Andrew helped me with my car repair. I also had other repairs in my car but they advised me to get few things done from Honda dealer itself. I just literally saved my money.Great experience and being new in the city I am definitely gonna trust them for my car repairs and refer my friends too.

We received a dent from someone backing into us at the gas station. Scott did an excellent job removing it and providing excellent and friendly customer service. It only took 30 minutes, and we are so happy with the results! We will definitely go back to Caliber Collision, Madison West Towne again if needed! Thank you so much for all your great service and work--we really appreciate it!

Paul was amazing! He was so knowledgeable and nice to work with! The whole process was super easy from pulling in to get an estimate to having the repairs done. This is the 3rd time I needed to use Caliber Collision in the last 10ish years (3 sons!). Each time has been great! Their service is fast and done with quality work. My car looks amazing! I wish they did oil changes and tire rotations and I’d say goodbye to the dealerships forever!

Give Andrew a raise! I cannot say enough about this place! Everyone there is so kind and professional. They are very communicative and honest. They did amazing work, were very receptive to what I wanted and did it all within a week! Andrew specifically did an amazing job keeping me updated and working with me through the whole process. Out of all the places I went to get quoted in Madison, I went with Caliber because of their great attitudes and customer service. this place went above and beyond. I recommend this place to everyone!

At the beginning, when I scheduled for a estimate, everything was good. Then, email communication was non existent to questions and possible schedule of service.Update, my service advisor did reached out and apologized for missing my email due to spam. I have lost my email that way so I understand. This is a pending review till I get my car service. Currently move to three stars.

I experienced a car accident for the first time and had some minor body damage on my vehicle. Caliber staff were able to prepare an estimate for me quickly (with more affordable pricing than another body shop I got an estimate from), answer all of my questions, and work directly with my insurance company to make the process very easy for me. The repair was done quickly and my car looks brand new. They go out of their way to provide excellent service. I would definitely go back if I needed body work done again and recommend them to friends/family. Very positive experience overall.

Caliber Collision was excellent. Both Andrew and Paul worked with me based on the situation I was in. Once I gave them the go ahead to work on the car they had it finished in a week, the body work done exceeded my expectations. Lisa at the front desk was also very helpful with getting me in a rental car even with the low availability Enterprise had. Definitely will be taking my vehicles there for any future body shop needs.

Scott and team did a great job making my 2020 Ford Ecosport look brand new again. Fast and on time. I am really grateful for the work they did.

I am a very satisfied customer! I orginally took my car to get my bumper fixed and i brought concern of my misaligned door they fixed it no problem! Definitely went above and beyond. Andrew smith was very nice and professional so was the staff. My car looks as good as when I got it off the lot. Thank you guys keep up the outstanding work!

I was beyond impressed with Caliber Madison West. The entire drivers side of my Tahoe was swiped while I was parked on the street a couple weeks ago. I was directed to Caliber Madison West through Geico Insurance. When my vehicle was finished, the work was meticulously perfect. No signs of any damage whatsoever and finished in one day. The quality of work was almost hard to believe. Also, if you think customer service that cares is lost, it is not. Andrew, Lisa, Paul, Dominic and the entire team were a breath or fresh air. I can not thank them enough for their excellent service and attention to detail. When I need auto body work again, there is no other option.

Excellent service! Came in with a ripped-off bumper expecting to get an estimate, and Scott fixed it right then. Super grateful and would recommend.

I had my Prius repaired at the body shop on Odana Dr. in Madison, WI.They did a fantastic job, and were very professional, courteous, and accommodating. I was a little confused at first when I went to drop off my car because the location was the same as Abra Auto Body. But Abra was bought out by Caliber Collision, and all the same employees were still there when Abra owned it. (I had used Abra before.) I would highly recommend Caliber to anyone who needs auto body repair! I was very happy with the professional service I received, and best of all my care looks perfect again!

I was really impressed by the paint matching abilities for the fender bender on my 10 year old vehicle. I kept my expectations low, but I was surprised. Professional, courteous, and good work!

Everyone was very helpful and friendly, my car was ready in a timely manner also! Car was returned fixed up and cleaned! Definitely using caliber in the future.

Excellent service by a friendly, professional team. Incredibly knowledgeable experts that provided an honest estimate and performed top notch repairs quickly. Thanks, Caliber!!

They did a good job with the repairs. They were timely and also were good about communication and keeping me up to date on what was happening.Whats keeping me from giving them five stars is that my car was broken into while it was on their lot, which means they didnt lock it. They made it right in terms of what was stolen, which wasnt much

Caliber collision made my experience so easy and stress free. Everyone I interacted with was so kind, courteous and professional. Carrie the office manager went above and beyond to help me and put my mind at ease. She truly is a blessing in disguise. She walked me through the whole process. They are truly lucky to have the staff they have working for them. I will recommend their facility to everyone in the future.

Caliber Collision used to be Abra Auto Body on Odana Rd. We were very happy with the work Abra did for us in the past and I was very pleased to see that Caliber retained the same employees, in particular, Lisa, the woman who staffs the front desk and phone. Shes always very friendly and helpful and makes a great first impression for the business. Caliber provided excellent service with our recent repairs and are an approved shop with USAA so the claim was handled quickly and easily. We worked with Dominic for this repair and were very pleased with his handling of these repairs. I received daily text updates and the car was done when promised. The car looks like new again.

The customer service at the Madison West-Towne location is phenomenal. Lisa, Scott and Paul were all a tremendous help - and on short notice! You will not find a more professional, yet friendly environment. And, the end product - the work on your vehicle - will be everything you wanted it to be, and more. Your wont find a better auto body repair facility.

The front bumper, front fender and headlight were repaired and painted at Caliber Auto Body on Odanna Rd., in Madison, WI. I came in from the East Coast, visiting family here, and I was delighted with the friendly staff and quick service I received. The finish results were beautiful, and I have been restoring classic cars for 50 years, so I can tell when the work is really good.This shop is super organized, so when they tell you your car will be finished in three days, you can count on them. Highest marks for service and quality.

The team at Caliber Collision is the very best I have worked with! They go above and beyond to make the repair process incredibly smooth from start to finish. I have brought my car there a few times in the last few years, and I have always been very pleased with the outcome. They are professional and courteous, and the repairs are top quality. Communication throughout the whole process was outstanding from the time I dropped my car off until I picked it up again. Special shout outs to Dominick, Lisa, Paul, Tim, and Andrew for being so great to work with!

The first time I needed serious car repairs my insurance sent me here, but Ive been back any time its been needed since. The staff are easy to work with and keep me in the loop for anything that matters. Ive never had an issue with the quality of their work or character and as such I cant recommend them enough.

I brought in a newer Toyota Corrola because of a couple of small dents in the hood as well is a few minor scratches along the door; it was definately a smaller project but I wanted that new car look and feel again.Nonetheless, Paul greated me professionally, and patiently listened to my little concerns. Not once did he laugh or disrespect my OCD type tendancies, and he genuinely seemed to care about my concerns.This job was done in a day, and at an extremely nice price point, and the finished product exceeded my expectations.Thank you, Caliber Collision, and especially you, Paul!!!

Where do I start? During one of the many snow storms we had in the past few weeks I got a little rowdy behind the wheel, which ended up causing some concerning damage to my vehicle. Anywhere from suspension, to body work. My car was in need of some TLC ASAP. In the past I have serviced my car at a multitude of places. Never had I felt it was necessary to give a dealership a review for something they do on a day to day basis. Caliber Collision on the other hand earned it. From when the tow truck driver dropped it off, to day to day communication, to picking the vehicle up with a clean interior/ exterior, which is important to me. I had a bid with in a matter of a day or so, both an insurance bid, as well as a customer paid bid. I felt the staff was knowledgeable which also led me to believe they knew what they were doing, and I could trust them with the work I was provided. They did all they did to get me back on the road, and keep things realistically, affordable. All in all, from here on out, because of the experience I had, I will now keep Caliber Collision in mind when giving friends and family any automotive recommendations.Thank you!

They did a great job updating me through the process with what they were working on with my vehicle. I appreciated the fact that they have the option of text/email for updates so I wasnt getting thousands of calls at work.

Fantastic experience! From the first phone call with Lisa, to the final pick-up with Andrew, the service and communication were outstanding! Andrew kept us updated during the entire process. After repairs, the car looked like new!

Had the fogged-up headlamps polished. Easy to make an appointment w/in a couple of days, fast service, great price and results.

Lisa (office manager) and Scott (repair man) did an amazing job and even got it done early. Great communication, great service, great timing, A+

Highly recommend this place. When I arrived they were accommodating to all of my needs. They finished the job early. When I arrived to pick up my car it was cleaned, vacuumed, and fixed. The car looks brand new again. Take your car here.

I recently had the door of my vehicle replaced at Caliber Collision and I would highly recommend their services. The staff at Caliber Collision was extremely helpful and courteous, while the speed and quality of work was top-notch. They also provided daily updates via text message, which was a nice touch.

This place is amazing, they are caring compassionate, and always keep you notified as to whats going on. Despite my car being totalled they were there every step of the way, helped me upgrade my rental due to my pregnancy, and continually asked to make sure me and my babies were ok. I will always recommend them for any vehicle repairs!!!

This was our first experience getting repairs at a body shop, and we were very pleased with Caliber. We dropped off the car at night and left the key in their drop box, and after that they called us each morning with an update on their progress. The repairs were done slightly ahead of schedule, and the results looked wonderful!

Caliber Collision!! Gets an A+ from me. The staff and Scott was very understanding, honest, direct and helpful. The phase all hands on deck- explains the service. The front staff team went the extra mile to help locate my keys from the tow company and Scott kept me updated with all damages, estimate and work with my insurance company. I will come back to Caliber Collision and refer friends and co-workers if they want the services done quick and precise. Thank you!!!!

Getting your car repaired after an accident, no matter how mild, is never a fun experience, and the staff here really get that. Everyone was calm, kind, and incredibly helpful. They did amazing work, *incredibly* fast. But, I think most importantly, everyone was *very* straightforward and honest throughout the process. Not once did it feel like I was being cheated or scammed, which has been my experience with other car repair places I’ve gone to in the past.Hopefully, I won’t need any more vehicle repair any time soon, but if I do, I wouldn’t go anywhere else.

After an accident in my garage I needed body work to the front of my car. Dominic met with me and give me a quote within a few minutes. My car was completed earlier than expected. They detailed it in time to pick up. This is unfortunately the second car I have taken there, but I would not hesitate to give them any business I ever need.

I took a guitar amp flight case to them that had some bent tongue and groove aluminum rails. I really struggled on my own with how to fix it without breaking the case. The manager Paul looked at it and came back with the right tool to pull it out straight. Expert service in a friendly atmosphere. I have had a very positive experience there and will be taking my automobile body work to be done here.

Shattered my rear windshield at 8pm on Monday, Caliber ordered the replacement and had it installed by 10am on Wednesday. Great service and friendly staff. The timeliness was very appreciated.

I have used this shop several times and have been pleased each time with the service and repairs. The receptionist is friendly and engaging and the service writers were professional. They kept me update with emails every step of the way. No complaints!

Nice overall experience. Kept me in the loop on everything. Andrew and the team were a pleasure to work with. They made it simple, easy and convenient.

Went here for a repair after my first ever car accident and was nervous not knowing what to expect. Staff are VERY friendly, helpful and proactive. After communicating with my insurance company, they took the initiative to setup an appointment to repair the damages and made it easier than expected. Office staff were all more than courteous.

Extremely friendly and helpful. Great service! A true life-time warranty! 5 years ago they repaired my vehicle after an unfortunate incident with a deer. Years later, the paint started peeling on the bumper, I brought the vehicle with the paperwork from 2016 and easy-peasy no questions asked. We scheduled an appointment to replace the bumper for a couple of weeks later. I waited about 45 minutes for them to replace the bumper. Everyone who works there is nice and friendly and organized. A few years ago after hail damage I went to a different repair place in Madison, WI and the whole experience was horrible. Highly recommend Calliber Collision on Odana. It is not fun to have to get your vehicle repaired. They make it as painless as possible.

Took car in for a dent from a trailer and the body and paint work were done as quoted and 1-day early.Nice and quick staff completed the good experience.

I hit a deer and took my vehicle to Caliber Collision. This was the first time I have worked with they. The staff was very friendly and professional right when I walked in the door. I received text updates throughout the process. I was able to get my vehicle back really fast and it looks great. I think we very impressed with how easy it was to work them. They took care of contacting insurance and all I basically had to do was hand them my keys and pick them up. The overall experience was wonderful!

About a month ago I was in an accident and took my damaged car to Caliber. The ENTIRE team was so helpful, patient, and kind. They sympathized with the stress that accompanies being in an accident and explained things to me without the least bit of condescension. Scott was my guide through the whole process of estimating damage and I couldnt have asked for someone better. Thank you to the whole team at Caliber! I will highly recommend you to others.

Professional service, on time and great communication about the status of my vehicle. Thanks Caliber!

Absolutely wonderful customer service. I am so grateful that my car was brought to this location after being rear-ended. Not only did they replace my bumper, but they helped keep my anxious mind at ease by sending frequent text updates and calls. Would definitely recommend this location to others!

I went to Caliber Collision to ask about repairing a scuff mark on the R side of my car and some small scratches on the L front door. The young man I spoke to buffed out the scuff mark and suggested that I purchase a pen to touch up the marks before I resorted to a more expensive repair and offered to help with that repair. How can you ask for more? This level of service is congruent with other work that that Caliber Collision has provided in the past. I am providing this feedback independently because good work should be acknowledged.

Very friendly and professional! I brought my car in after a car backed up into me, and Scott, my service advisor, fixed the misaligned rear panel by hand in about 10 seconds. He was very honest and didn’t charge me because there wasn’t any real damage to the car. I’m very grateful and highly recommend!

Very friendly and respectful of my time. Just made everything very easy. Thanks again to Paul and the Caliber team!

When I say I received Excellent service. I truly mean it. I appreciate you guys so much. You really turned a stressful situation into onr of no worries. I absolutely love the communication you guys gave me. I mean from the moment you guys received my car tbe communication was on point. I am so thankful. My car is riding great and its looks like nothing ever happened to it. Thank you. I will recommend you to anyone in need. Ill also be back to get the dent out my bumper that I did camping. Thanks you guys.

This is the best shop! Everyone is friendly and caring. Thanks Andrew for all your help, it was great.

Came in for a minor repair. Lisa and Paul were very courteous and professional. Paul kept me informed of the repairs as if I was right there the whole time. Got my car back ahead of schedule. Would definitely be returning for any future repairs!

I highly recommend caliber collision as the perfect choice for your vehicle repair needs.They’re very friendly and professionalOutstanding service..They made my car look like the damage never happened..Really Amazing service..Great prices as well..👏🏼👏🏼👏🏼👌👌

Ive become a loyal customer of Caliber Collision on Odana Rd. in Madison, WI for a variety of reasons. Everything from customer service and care, professionalism, treating me with respect and honesty to the quality of work and reasonable cost each and every time I have a need to visit the shop. Paul the business manager, Lisa and Carrie the front office professionals, Dan the technical and mechanical expert and everyone else Ive come in contact with have continued to take an absolute best care of my needs. I highly recommend this establishment to anyone in need of the these types of services for their vehicles. Like all of this wasnt enough, they provide you with a complimentary ride to anywhere you need to go after you drop off your car which is a rare gift. Thank you everyone at Caliber Collision for giving me continuous reasons to voluntarily share my thoughts and feedback following every visit. Keep up the great work.

Got my car bumper painted two years ago and noticed some minor blemishes so i took my car back to Caliber Collision to rectify the situation and they repainted my car without any issues. Thanks Paul for being so courteous and professional .

Took my Jeep here after quite a bit of damage after an accident. They had it repaired within three days and were extremely professional and had wonderful customer service along with the great work done on the Jeep. Its like brand new!

I highly recommend the folks at Caliber! When I called with an unusual question about work that was done on my car by Abra over 8 years ago, Lisa was exceptionally kind and responsive. They honored the lifetime warranty on their work and had my car looking brand new again in just 2 days. Paul and his team are remarkable!

I had my car towed here after an accident that crushed two doors on my car. The only complaint I would have about the process was entirely due to supply chain issues and shipping of parts, thanks to COVID, which were entirely out of their control. Even still, they gave me daily updates about the expected part deliveries, and tracking them. The quality at the end was outstanding. I had worries since I had no say in what was approved by my insurance, but Caliber took care of it all to a high degree of quality. They even topped off my gas tank.

Excellent service twice. First, for a major repair, service was superb, on time and reasonably priced. Later, for a minor issue, they repaired it on the spot at no charge. Advisor Scott and administrator Lisa both were very accommodating.

Very pleased with my experience at this location! Everyone was so nice, professional and helpful during my time there. I would absolutely return again and recommend them to friends/family.

Wonderful experience at the Odana Road location. High quality work and customer service, they worked hard to get our car done early so we wouldnt be without a vehicle over the weekend. Would highly recommend this location to anyone looking for auto body work.

I had some damage on my vehicle from someone else scraping me and they made my bumper look completely brand new!! I went through the other person’s insurance and it was a super smooth process; the rental car company was super easy to navigate through them, and their customer service was absolutely exemplary. They washed and cleaned my car afterwards and even put on the replacement windshield wipers I bought because I didn’t know how. I highly recommend this company!

Took my vehicle here for repairs after a racoon decided it had enough of 2020 and was going to use my car for its suicide run. They did an amazing job! Andy was outstanding and kept me informed every step of the way. They completely everything quickly, and my car looks good as new!One of my work vehicles was just rear ended, and my first thought for where to take it for repairs was Caliber Collision! They definitely have my business from here on out!

Loved my experience here at Caliber! Repair looks fantastic and the staff is top notch, gotta love them!

After my wife and I got into an accident we took the car here for an assessment of the damage. When my wife dropped off the car she was met with amazing service and plenty of kind people to walk her through everything and get her to the rental car. They assessed the car quickly which was also great! When I went there on Friday after hours to get our personal things from the car and the plates a couple employees that were there didnt hesitate to show us where to find the car and bring some tools in case we needed them to take off the plates. Great experience all around!

I had a couple of missing bolts under the front of my car which caused the plastic to drag on the ground and brought it in to Caliber Collision. They were extremely kind and quick to do this repair - I was in and out within 15 minutes of my morning with great help from Scott! Thanks so much! I plan on coming back with future needed vehicle repairs.

I sent in my car for body repair and pay out of pocket. The repair work is solid from my point of view and everyone is friendly. Originally I was overcharged, possibly due to insufficient communication. Receiving my feedback, the manager is responsible enough to call me and address my concerns. I got refunded the overcharged fee at the end. I am overall satisfied with this experience. 5 star.

Always so nice to deal with!

This place is AMAZING! Literally the best body shop in Madison. Amazing customer service, text updates, and MAN they are fast! Fixed my car in four days and even vacuumed the interior and cleaned the mats off! I would recommend this place to anyone! Thanks Caliber!

Nice work on my truck. Excellent customer service.

Stopped in for an estimate this morning and Andrew was right on time, fast and friendly. My car ended up just having cosmetic damage and Andrew was kind enough to buff out some scuffs and pop a bumper back into its brackets for free. Very impressed and will definitely come back if needed!

Kari, Paul & another lady at the front desk ( i forgot her name, we’re all wonderful! Everyone were so pleasant to work with, my truck came out amazing! No issues. Thank you guys so much, excellent customer service.

Good work done on vehicle friendly staff.

(Bumper replaced after collision). I worked with Paul and a few other folks who were all friendly, professional, and quick. Paul listened to my concerns and kept me updated while work was in progress. The repair was done very quickly and the car looks better than it did prior to the accident. Work was done during Covid-19 pandemic and staff was all wearing masks with mask signs posted. Car was cleaned and disinfected prior to pick up.

This shop is amazing! All the staff are so helpful and Andrew was professional, friendly and kept me updated on how things were going. I would recommend this shop to everyone!

I took my car into Caliber Collision yesterday to get a repair estimate. The receptionist and service advisor were very helpful and courteous. My service advisor, Paul, walked me through the repair options. We took the car into their bay and he pointed out what would be done in each scenario covering the pros and cons of each. In the end he was able to do what I needed while I waited. I was pleasantly surprised by the speed and quality of what he was able to do. Will definitely go back for any future work.

Good communication, friendly desk staff, work was all done to my satisfaction.

We have used Caliber Collision, formerly ABRA, numerous times over the years for some unfortunate events w our cars. Their staff from the moment you walk in the door is polite and professional. The quality of work when completed is top notch and you don’t notice anything has happened at all. You are already not having the best day, but their staff does a great job communicating and moving this process to resolution. Thank you Caliber and will continue to use your services and recommend you

Fixed my car quickly and texted updates on the car daily. Great customer experience

Fixing a car after an accident is stressful to say the least. My door was smashed in and needed to be replaced, so I handed the car over to Caliber Collision. They worked quickly and under the guarantee that the vehicle would be pre-accident condition. I used a rental car for about a week and when my vehicle was returned it was nearly perfect. There was a small defect that only the owner of the car would notice and I knew this. So, I told Caliber Collision about this small unnoticeable defect and they immediately started working on a fix. They guaranteed a pre-accident condition vehicle, even the small unnoticeable things, and thats what they did. If you are looking for your car to go back to the way it was before an accident, then Caliber Collision is the repair shop for you.

Experience with Caliber was helpful. The fix was done professionally. People I spoke with were very nice and helpful.

My vehicle was repair after a flying garbage dumpster hit my vehicle. Staff was extremely helpful in the office. Lisa greeted me and made me feel like I was part of the team. Jim kept me well informed of my vehicles status.It was if I was there during the repairs.Also, Sims body work and Scott Vales refinishing work was top notch. If I could give 6 stars i would.

Paul and the Caliber Team in Madison was absolutely outstanding to work with during the process of collision repair on my Infiniti SUV. The work was great and the communication along the way was seamless! We highly recommend Caliber for their top notch workmanship and professionalism!Thank you Caliber!

A small problem came up after the initial (excellent) repair and they took care of right away.

Being as this is my first accident, I was obviously a little nervous about the following steps. However, Paul and Rebecca were very kind and helpful. They constantly worked with me to ensure I was receiving the best possible service and kept me informed of every update. I would highly recommend coming in to see them if you ever need anything, they will put you at ease and definitely take care of you.

They took my vehicle in ASAP to fix my it before my Mother in laws funeral. I made an error in judgement and needed it fixed right away. These people will do whatever they can to help someone in need. Such kind and caring people!!!

I really appreciate how quickly you repair my car and the care you gave my Toyota rav4. They cleaned tooThanks And I recommend Caliber collision to be trusted.

I wanted to start out by saying my interactions with Paul, and the rest of the staff, was great! Very friendly and professional. But the quality of the repair was where the kudos stopped. The first bumper installed on my vehicle was aftermarket and there were numerous fit issues and paint flaws. The fit issues I understand were due to the aftermarket bumper, but the pain issues were just a lack of attention to detail. Once the bumper was changed out to OEM issues with the fender repair, and attention to detail, were highlighted. The bumper kept coming un-seated from the retaining clip and sticking out. It was clear the fender was not in the right spot. When I went to remove the corner of the bumper to correct this, I found numerous fasteners missing and one retaining bracket just laying under the hood. I can only assume that this is because the technician used an air tool, or battery powered driver, to put in the bolt and completely broke the brand new retaining bracket. The fender alignment took 2 minutes and now the bumper is aligned properly and won’t pop out by itself. I am still stuck with an upper retaining bracket that’s broken but I am not going back! Some quality control checks in the repair process, and once the vehicle is completed, could go a long way!

I called in for a price quote on minor bumper damage today. I was able to drive it right over. The staff was extraordinarily helpful and friendly. They buffed out my bumper and carefully removed the minor paint from my bumper and announced no further damage was done on the area. They did not charge me for the job, and I was so grateful! Thank you everyone! You made my day today.

Stopped by today because the screws of my license plates had rusted in and couldn’t be taken out. They had the tool I needed but didn’t own to do the job, and I was given really great and helpful service. I’m new to the area and was looking for a new shop for my car, and I’d most probably come by here again for any issues I’ll have in the future.

I had a very unique need/issue with a suspension component on an older vehicle I own. I reached out to Caliber Collision and it was the best decision I have made. From the minute I walked in, I was greeted by Lisa at the front desk, and then Paul Enerson the shop manager. They were welcoming, professional, and upon reviewing and inspecting my vehicle I was given detailed description of the needed work, timeframe, cost involved, and I continued to receive daily updates via text messages throughout the entire process letting me know the progress that was being made. The work on my car was completed to my satisfaction and exactly by the deadline promised to me. I will continue to be a Caliber Collision client in the future if the opportunity presents itself. Highly recommended!

Staff was attentive, professional and following all COVID guidelines. They immediately got my car in to assess the damage and gave me an honest opinion about how to proceed. The only damage was to a mostly useless part so they just removed it at no charge and sent me on my way. CC will be my choice if I need work in the future

I visited Caliber Collision-Madison West shop to get an estimate for a dent in the front bumper that happened as a result of a minor parking lot collision. Mr Paul Enerson immediately investigated the damage and after a few manipulations was able to fix the dent right on the spot. To say I was impressed would be an understatement; not only were we able to save time and money but Mr Enerson also proved that Caliber Collision-Madison West is just as honest and reliable as the successful former ABRA body shop. I highly recommend Caliber Collision-Madison West for any repairs or consultations.

I came here after an accident left a giant gash in my bumper, and Caliber made everything about the repair so seamless. The repair itself was very well done too, and took less than 2 days! They were able to repair my original bumper, and you cant tell there was ever any damage. Incredible work!! The staff was very helpful and friendly as well. I would highly recommend this center to anyone needing repairs.

Couldnt be happier with my paint repair, looks brand new. Friendly customer service, efficient turn around time and competitive pricing. Highly recommend.

They got me in right away. Estimate was close to final outcome. Staff very nice and professional. Vehicle done in three days with lifetime guarantee. Have used them in the past with good results.