Dr Dave and his son, Sam, are the best! I have used their services exclusivelly for more than 20+ years. Simply - they are the best
Dave and his team were great! They got me in quickly for a diagnosis and Dave was able to give me a reasonable quote to repair. The work was done quickly and in a professional manner. Will be sure to go back for any repairs on my VW Tiguan.
I would highly recommend this shop for all VW needs. Dave was extremely knowledgeable about VW vehicles and was happy to explain in-depth any issues with the car. He took the time to investigate and verify all potential errors and subsequent repairs. Thank you for the great work and service!
Ive taken both my cars here and the men that work here are absolutely amazing. Very happy with this place and highly recommend them
Best local place to take VWs in the Madison area. So glad I know where to go when I have car issues!
Fantastic service.I have a 2004 VW Passat. I take it here exclusively. Dave and his team does great work. They explain very well their recommendations and always have good communication throughout the repair/maintenance process.I highly recommend for VW vehicles. They know their stuff, and wont take you for a ride.
Like other reviews, I found Courtesy Auto Service honest, fair, and professional. I needed some overdue work done on my car and they were excellent at telling me what was necessary or unnecessary. Its great to find a local shop in the neighborhood I moved to, but Id definitely recommend them no matter where you live in the Madison area.
Needed some work on my mirror assembly. Super service and cost conscious. Offered options to me that saved me $400! Always nice to have options and people you know you can trust. Thanks Dave!👍
Thank you for the wonderful customer service and making my Jetta run again! I somehow always end up feeling “car stupid” after getting services done on my vehicle, but there was a helpful and genuine answer to all of my questions. I’ll be back for any future VW needs!!
On the recommendation of another service shop in the area, I brought in the first VW Ive ever owned.The mechanics are incredibly helpful, and the work itself was an incredible value for the price. While under the hood, Dave found a broken hose and chose to repair it for zero dollars because it was easy and he could.I will never take my car anywhere else.
The rear suspension went out on my Passat during the pandemic and Courtesy Auto Service was the only place open at the time who could help me and could get the parts needed to fix it. My car had to sit for three days for quarantine but once they could start working on it, I was back on the road that same day. Dave was super helpful and went above and beyond my expectations. Great neighborhood mechanic.
Life is always better when you have a good mechanic.We feel lucky to have found Dave and the team at Courtesy Auto. They really strive to give the best possible solutions for you. They help explain options and make a plan to help make the right safe and economical decisions for your car.I believe they are very knowledgeable and experienced especially with Volkswagen Auto Group motors. I feel very comfortable recommending them.
My husband Tom’s 2001 Blue 2.0 Jetta Wagon alternator defected driving north of Madison on way to Green Bay.He was extremely pleased with service afforded. He called Courtesy Volkswagen late evening, owner answered phone, diagnosed and ordered factory part that night to get me back on road to work next day!...wow!!! Owner was very attentive, professional and knowledgeable! Thank you a bunch!
Speedy, honest service. Ive had maintenance performed on my Golf R a few times and am very happy with the experience.
Amazing service. David was willing to work with me to get the problems fixed fast and my car back on the road. Sounds like he put in a lot of extra work. Very impressed!
Dropped my car off with Dave a few hours ago because it was making some funny noises. We got the car back and he said he only needed to tighten a few lug nuts so there was no charge. Let me tell you with Christmas being a few weeks away that is really appreciated. Now that we have our car back so quickly I won’t have to bike to work in cold tomorrow. Double bonus!!
Great service! I recently had an issue with the speed sensor on my VW Golf and they got it in the next day and had it fixed by noon. Dave always takes the time to talk me through the problem and my options for fixing my car. They dont overcharge and have even used spare parts they had in the shop rather than replacing whole sub-assemblies at a higher cost, which is what the dealership would have done. Ive been taking my car to them for years and only have good things to say about Courtesy Auto.
Theyre a great shop! Theyll sit you down and explain the exact problem and the potential solutions and will not try to make anything seem worse than it is.
Honest, affordable car repair. Talks to you and explains things clearly so a non-car person understands.
I am a technician at another shop that was having problems diagnosing a Volkswagen, I called these guys up one of them spent about 10 or 15 minutes on the phone with me and help me solve my problem immediately!!!! If you have a Volkswagen I would recommend these guys to you un arguably...
Going to the shop was a great experience. Dave is very courteous and took the time to explain everything that he saw, what was done, and to discuss options and priorities about future work. My MK4 VW GTI feels like its in good hands.
I highly recommend. I have used them for years now. Compatent, good prices, and no BS. If you drive a VW in Madison this should be your mechanic.
Ive never met a more reliable and honest mechanic in my life.
Wow! VW owners, dont take your vehicle anywhere else! I drove from IL to WI for my timing belt service because of the great reviews and lower prices from this shop. I couldnt have been happier with my experience from start to finish. They are VERY knowledgeable about VW and TDI cars and it showed. All my repair work was performed as promised and in a timely fashion. I loved the text notification when the vehicle was finished and they had no problem coordinating my out of state commute with dropping off and picking up my vehicle. I could not ask for a better all around experience and plan on making the trip any time in the future I need major service done. Thank you!
My VW died and this place was recommended to me. Turned out to be a great recommendation. Good, honest mechanics are hard to find. Long story short is that this place is excellent. I read the two negative reviews and cant honestly understand them. This place was great. The owner took the time to explain my problem to me and had my VW fixed quickly (even though he was busy).If you have a VW, this is the place for you!
Dave is the absolute best and most honest mechanic around. When I bought my 12 year old Jetta, I took it to him for my first oil change and he looked over the whole car for me at no extra charge. After that I continued to take my Jetta back to him for everything from oil changes to coolant system issues and tire rotations. He was always honest, stayed true to his quotes, explained everything to me and was willing to answer any and all questions. He never once treated me like a girl and I never felt like I was being taken advantage of. I didnt realize just what a gem Courtesy Auto was until I moved out of state and have had to deal with a dishonest mechanic who has left me with a broken car that cost a lot of money. If I could, I would have my car towed back to Dave so he could make it right!
Very knowledgable about VW cars. Dave gives good advice about what needs to be done vs whats just a good idea and Why he thinks so. Not the lowest price but better than Zimbrick and I trust Im getting value for my money.
Daves great!!! If you have a VW this is the place to go.
If you have a VW (or Audi) this is the place to go. I like to do as much work as I can on my VW Passat, but if theres something I cant do or dont want to do, Dave is the guy that I go to. Service is great and the prices cant be beat! Forget Zimbrick and go straight to Courtesy!
Very professional and friendly. They always know what’s the problem and how to fix it at the lowest cost!