I drove an hour for one $1.99, they weren’t officially open but they kindly let me make a purchase. The new store literally has everything you need. Highly recommend!
Great mini shopping area. It would be a 5 stars but the potholes in the parking lot makes it be 3. 🙁
One stop shop. Great/Friendly cashier!
Run of the mill, Asian owned and operated, bodega style beauty supply. They do have a large selection of products, hair and wigs, which is probably why theyre popular and have been there for so long.
The older black lady always helps me and is nice
Staff is very friendly and helpful. Great selection of everything.
They have everything here. Love this place.
They have my favorite shampoo and conditioner 😍
Customer service is really rude. I was at the counter waiting to see a product behind the glass and the black lady with glasses and short haircut didn’t acknowledge me as she prioritized her non-business related call. When I finally received service, I wanted to read the product details for the hot tool I planned to purchase and she acted as if she had to read it for me. Isn’t my fault the woman doesn’t have any hair, any style, hence doesn’t understand that some people want to make sure they’re getting the right thing before they purchase a $50. Got home and the tool doesn’t even heat up. I now go to Savannnah’s.
Great service n products
I think people miss the point of this store. It’s not like they are in Chicago, it’s the closest thing you can get up here though. The customer service might not be 5-Star all the time but the products and selection are great for the town they are located in. You have to appreciate it when you come from that stand point and if you are there during the day you usually get good service too. I’m there regularly if I cant order what I need online.
Love this place employees are most the helpful folks around. They dont pretend to be scientists but will help you in any way they can. I lost all my hair due to an illness some time ago and they are a big help with my wig purchases. It was hard until I got their help.The store carries a large variety of hair, products, and many other things you would look for in a shop like this. My only spot for hair care.
Large selection of wigs plus they have accessories and many extras. Love it
Friendly and helpful staff, along with a huge selection of hair, wigs, and products have kept me going there for years. I won’t buy my hair/hair care products anywhere else. The prices can’t be beat and there’s lots of other stuff to find as well. My fav beauty supply shop!To people complaining about cust. Service: The owners are Korean and own a few shops, they are male, don’t know the products well and are the business end (ordering, finance, etc) of the shop, though they are often in the shop and hands on. There is often a Korean lady behind the counter, Joan, who is a total sweetheart. All you have to do is talk to her - she’s a dear. And the ladies who work the floor are WONDERFUL, so obviously the one reviewer complaining must have been a “problem customer”. They always ask about my family (my mom has Cancer) and I hear them giving advise to other customers and asking about their families. They know the products quite well, granted they haven’t tried ALL the ones in the store themselves (SHOCKING!) They are simply darlings with great customer service and they always jump to help when they see someone who may be in need of it.You can shop elsewhere and spend more money on worse product sold by people who have no idea what the black hair industry is about or what wigs are which kind, etc... but that’s your choice.I’ll stick with these ladies.
Customer service is mediocre could be better because the employees do not know the product features or benefits. The employees also do not know the customer needs. They should understand the product benefits to its customers better. Also, greet customers upon arriving and exiting the store.
Nadine is always there n shes great. If u need hair asap n cant wait in time for hair to come in the mail this is where u need to go!
Love to their service and their knowledge of their products in the store. They give straight forward answers to questions and they have fast service, in and out
They have almost anything you would need, weave, anti-itch for your scalp, hair care, makeup, everything. Only downside is the hours and the lady who runs it doesnt speak english the best, but otherwise, great place.
My girlfriend bought 4 wigs. She is very happy with them. She got great service, and prices.
Very nice people they had excellent c/s and I got what I came for with assistance with a smile!
Best beauty supply in Madison! Have all the products black people use! Fair prices! Closest thing youll get to a Chicago beauty supply store!
Always super nice and kindly great you as soon as you come in!
One of my favorite beauty supply locations in Madison...Plus Nadina and Chanté always help me out and hook me up with hair.
The employees help you so much I love this place
Its an older lady thats always there that help me get everything I needed. Recommended product I know love.
Very helpful, friendly & knowledgable.....will continue 2 shop there
They have everything you could need, plus some for a wig/hair/beauty supply store. Nadine and Shantel are super friendly and helpful.
Walked in. Had drunk old man start picking out wigs for me. While staff was sitting. ..sorry but when a husband and wife walk in together to pick out a wig, you think the staff would have a clue. 🎀
The workers won’t really helpful
Worst customer service on the planet..the owners are stand offish and the two ladies working the floor are so rude and their attitudes are off putting!! I shop here all the time because its a convenient stop for me but I know better than to expect any type of decent customer service when I go there.
I have to purchase an hair store of my own
The woman who works there is the sweetest and most awesome person ever. Allthough the coustomer service could use some improvment. I really like the products they have there. I live a few blocks away from it and we go there all the time. My daughter loves looking st the wigs and we have a great time there
The ladies helping us were very sweet and helpfulThe (I assume) owners were a little cold
Nadine and the owner are the sweetest and most helpful women I know ! I absolutely love this store and the selection is amazing and so are the prices !
I always find what I need.
Beware of some Synthetic hair being sold as 100% human hair, especially Aliexpress pineapple wave. Very poor quality expensive hair do not buy....
Tons of wigs and products! Nice people
First beauty supply store iv seen since I left the twin cities
Ok for small and cheap deauty items such as wigs and mild skin creams. NOT for sophisticated or high end skin care
My wife always finds exactly what shes looking for.
Love this hair place.
Love this place !!! Yall the best hair supply on the block! S/o to yall
They are very friendly and helpful
Can go here and get all the supplies I need without paying taxes.
Ok prices and large variety of hair care
Big hair supply store alot of different hair types
Closest thing to a beauty supply store like chicago. And yes they have product for blacks
I was looking for an item they didnt have it.
Not really a beauty supply store. Very little makeup products. Mostly hair extensions with row after row of rude customers.
Good service
Nice products
Hair weave.. Low prices!
Too pricey
Long wait
Lots of products