I can’t even begin to express how wonderful Mike & Tim are! They truly care about what you’re looking for, and keep your sincere interests at heart. From the test drive, to the financing, to the final deal it was the smoothest/nicest car buying experience I have ever had. They will be getting my business again, and will gladly refer them to anyone I know that is looking. Thanks again you guys!!
I have worked with Tim for several decades, to hear that he and his partner opened up a new auto dealership, was just the news I wanted to hear. I am a very happy return customer, who has had nothing but exceptional service with each and every auto purchased through Tim. He is a breath of fresh air when purchasing a new vehicle. I know Im getting a quality product that has been thoroughly vetted with full disclosure. He listens carefully to what Im looking for and makes professional recommendations on what is available or possible in the future. The application process, the financing through Summit Credit Union, and the closing process were seamless. Although, we had temporary internet issues (not related to the business), I was kept informed on adjustments to our appointments and I felt as if I was a priority. Follow up and continued service has always been easy, convenient and with integrity. Thank you Tim and Michael for the excellent auto purchase experience. 5 STARS! - No doubt!!
We knew what car we wanted, and were helped almost right away. He was very transparent and didnt try and tell is what we wanted to hear. Great guy!
I had a great car buying experience with Apex, after some challenges that Mike had to sort out. In what was a very smooth transaction, I purchased a vehicle, but unfortunately it started giving some error codes. Mike took the car back and he and David troubleshot some things and replaced some parts. After still having some issues, Mike brought the vehicle to Honda to have it looked at and taken care of. Everything was done at no cost to me. On top of that all, Mike threw in an oil change and paid for license plate upgrade to the special plates I wanted. We encountered some hiccups, but overall it was great. I definitely recommend Apex!
My almost-22 year old son was in need of his first car financed on his own. I did some research on local dealerships, and was impressed by the reviews of Apex Auto, so we decided to check out a few cars. Mike was very helpful in assisting my son through the entire process, and very patient with him while test driving and deciding on a vehicle. I’d say Mike went above and beyond in helping us to make sure this car purchase was a great experience! I recommend Apex to anyone. And I’ll return when I need to get my next vehicle. Thanks Mike and Apex Auto!
AWESOME!! Service and very helpful went out of thier way for me!Drove from Minnesota 347 miles one way for great car. Highly recommend them for your next car purchase. Thanks Team for all you did for me.Jeff S. MN
Highly recommend! I went to look at a vehicle and got all the information I wanted and then some with no hesitation. Very happy with how quick and smooth the process it was to trade in my old car and get into a new one. I normally get nervous about and shy away from small dealerships but this one was upkept nicely, had an impressive selection, and all the staff was super friendly! Thanks again for the Taurus!
Great experience!Service and very friendly. They went out of their way for me - even came to my place to switch out a batterie!Can only recommend buying your car here.
Tim went above and beyond finding the vehicle we were looking for. We were beyond pleased! I would recommend them to anyone. Friendly and easy to work with. Made sure we had the best!
Very nice dealership. Tim didn’t hide anything about the vehicle was up front with very minor imperfections. Would come back again!
I would definitely purchase another car from Apex auto. Here’s a few reasons why. First of all, without asking for the car fax at all it was brought to us. That’s a big deal to me. A customer likes to see what they are buying. We reviewed it and seen it had no accidents, and it wasn’t owned by a dozen people before it came to be our new way of transportation. Second reason why, is because There was NOT a pushy salesman on the lot. They don’t harass you and they allow you to decide on your own time. You make the decision. Not the salesman, and at apex you don’t feel pressured to buy from them. My third reason, is the car was very clean. No dents. No smokers. And we were made aware of all the features of our new minivan which we love very dearly. We purchased a 2015 Toyota Sienna limited Premier from Apex. This is how a car buying experience should be, and I believe many dealerships in the Madison area could take a lesson from this. And when I mean many, I’m talking about almost all of them. On our second day of owning it, we took the car out to rapid city South Dakota, and it ran beautifully. Thank you again Apex Auto for Crushing the competition on price, quality and the bringing back the car buying experience. You will definitely see us again very soon.
Im from the Chicago suburbs but found a nice deal on Craigslist at Apex in Madison. Glad I made the trip up. Theyre a family operated business and are very fair and honest. The Mazda 5 I bought came with a nice 1 month, 30 day warranty. Theyre very friendly and I HIGHLY recommend anyone purchasing a car here. You wont be disappointed!
What a wonderful experience and great costumer service, the only reason I went to this place is because it has great reviews and let me tell you, these guys really go the extra mile to make their costumers happy, Mike is a great guy easy to talk to very humble, you feel like you are talking to a friend, he didnt try to push the sale like many other places, i hate when sales people do that, in fact when i told him that i had to go and test a different vehicle he wished me luck so... I went to the other place big dealership with a huge Inventory didnt like the car i drove, it was 4:15 pm already when i made up my mind and i was on the west side, Mike had told me that he was going to close at 5 pm, when I called him to ask if it was o.k for me to go back and buy his car he said hed be happy to help me, he gave up his evening on a Friday evening to help a indecisive costumer, bottom line is that if you are looking for a car this is the place for you, they might not have huge inventory but theyd help you find the right car for you, please support local business specially when they work so hard, needless to say that Im super happy with my purchase, thank you very much Mike.
Mike, at Apex Auto, made buying a car so much easier and stress free than at the big dealerships. He went over the details of each vehicle that I text drove and then let me be. I drove a few from Apex, then drove several more at three other bigger dealerships. I was back and forth with Mike, but he was still patient and friendly through it all. In the end, we made our purchase with Mike and couldnt be happier. Mike went out of his way to please but wasnt a hound while doing so. I would highly recommend stopping at Apex Auto before going anywhere else!
While I had known exactly what make & model SUV I was looking for when I went to Apex Auto, working with Mike & Tim was like talking to friends, Not pushy sales! They worked with my budget & my trade in & I got exactly what I was looking for & more in my Nissan Murano! I noticed a license plate bulb out & Mike said to bring it in & theyd take care of it. I know I can count on them for future needs or direction for my vehicle & will be letting all my family & friends what a great place this was for their future vehicles! Thank you Mike & Tim for not being the big lot & pushy salesmen!
I was recently in the market for a new used vehicle. The Apex team were pleasant and carefully explained the financial options available for me to utilize. During the entire process I felt like Apex truly valued me as a customer. A few days after I purchased my vehicle I noticed an unusual noise coming from my vehicle. I contacted Apex auto to inform them about the noise. The Apex team immediately repaired my vehicle free of charge. I truly believe Apex stands behind every vehicle they sale. I highly recommend Apex Auto Sales for anyone in the market looking for safe, reliable used vehicle.
Had a great experience picking out my exceptional Lexus with Michael McKinley at Apex. He was very kind and not afraid to fix any issues with the car. It needed new control arms and an oil pan due to a stripped plug. He had it all done within a day and had the car ready for cruising. The reason for the 4 stars instead of 5 is, when I got the car inspected before I bought it, the outside mechanic found it had no engine coolant! Fluid levels are a pretty basic part of an inspection. Hopefully, in the future, their mechanic is as thorough as the rest of their staff.
What great customer service! My husband got his car here and we were just very well taken care of. They know thier stuff and pushed my bank to give us the best of the best. He really went out of his way to get us into a better situation. A+++++++++!!
Michael made the buying process easy and smooth.Thanks! 😊
Pregnant with our third child, I started the hunt for a minivan. I found what I thought was a great Honda Odyssey at a great price from a really stand-up dealership. I had such a nice and easy time dealing with Tim and Mike. There was an issue with the sliding door when I got it but they reassured me that theyd fix it no problem (they even told me We wont leave you hanging). After four visits to fix the door (hauling the whole family in our other car so we could drop off the new van, and one visit I actually waited five hours), they kept telling me it worked but it didnt. So I finally took it to my local mechanic so I wouldnt have to keep making the drive into Madison. It was a $600 fix and Apex gave me $300...after they promised theyd do the repair. But thats not where the issues stopped. We havent even driven the van 1000 miles (and its been in the shop more than in our garage) and weve had to put $3000 into it. Thats right...three thousand dollars. The other sliding door quit working, there was a steering fluid leak that turned into a rack and pinion replacement, and our mechanic pointed out that the van must have been in a flood. Even if that was never claimed, hence on the title, Apex should have seen that in their own inspection and shared that info.Remember when I told you I was pregnant with our third child? Can you imagine biting the bullet to purchase a new minivan for your family, only to spend half of your summer taking it to the shop and scrounging up all that money? I cant put into words how stressful this has been.I learned a valuable lesson with this purchase: dont ever take a dealers word for it. Get a full inspection from another mechanic. Just because theyre nice doesnt mean the car is worth buying.Please learn a lesson from me: Apex does not deserve a five star rating.
I worked with Tim at Apex Auto. He was very professional and would go back again. The car I purchased was a 2013 Camry and looked brand new. No complaints at all!
David is a very friendly smart mechanic!
As a first time car buyer, I can say Mike at Apex Auto made it a seamless and stress-free process! From the excellent customer service, to affordable prices, the modern and clean interior of the office, every detail was perfect! Couldn’t recommend this business enough. Thanks Apex!
Tim and Mike are the best. They we there for me through the whole process and went out of their way to keep me in the loop. The entire staff was kind and helpful. Highly recommend buy a car here!
Best experience I’ve ever had at a dealership, by far!! Tim’s super friendly and very easy to talk to, put me at ease right away. He’s a genuinely decent guy who just happens to sell vehicles. As a single woman I used to dread going to any dealership for reasons most women will understand but not anymore, I’ve found my dealer :) Buying from Tim will have you feeling excited and confident throughout the whole experience, even after you drive off in your new car .. how many dealers do that? Only one, this one. Stop by and talk to Tim (or Mike) if you don’t believe me, you’ll see what I’m talking about. Thank you Tim (& Mike) for such a positive experience!
My husband and I had a great buying experience at Apex Auto, from the first phone call to driving our new purchase off of the lot. Mike and Tim were both knowledgeable and professional. The car was exactly as described. I feel very strongly that we purchased a quality vehicle at a great price. It was definitely worth the drive from the Appleton area.
Great service and best prices!!
Mike is awesome. He’s real and he’s humble. The vehicle I bought was priced perfectly when compared to others like it on the market - no need to attempt to haggle much on our behalf - what a stress reliever. He also took time to get to know us personally - we weren’t just seen as dollar signs. We are grateful we didn’t feel hassled or fed bs. It was a straight forward, fast and smooth transaction. Would recommend to everyone! Not to mention Jada was a family favorite! We still talk about her. :)
Walked in just looking, walked out the next day with THE PERFECT VEHICLE! I couldn’t be more happy with my selection, and the team was wonderful! I felt welcome to look at whatever vehicle I wanted, and Jayda the puppy was there to welcome us when we walked in the door! The building is absolutely beautiful, and very well set up! Would definitely recommend to whomever asked me where they can car shop! Thanks, Mike, for your help and making the process go as smoothly as possible!
Sold me a beautiful Acura. Professional/friendly customer service. Would definitely recommend these guys for used vehicles!
Quality selection of vehicles priced fairly.Even though I didnt end up getting a car due to the fact of my loan criteria set by my credit union, I was really impressed with the graciousness and integrity of Tim the dealer who was helping us out. He went out of his way to offer some tips as how to list our current vehicle when the time comes.So if youre looking for a clean reliable vehicle you should definitely make Apex Auto your first stop!
Good place to buy a car. Mike really takes care of you. I would highly recommend if you are looking to buy.
I would like to thank Matt at apex auto for helping get into my new Kia Optima. Matt & Mike were great so friendly and down to earth. Would definitely recommend anyone to apex. Thank you again guys.
Michael is extremely knowledgeable. He helped me get into a car that was perfect for me! This is the place to go for great service and assistance in finding your next Vehicle. I definitely will be recommending this place for others if they want a easy process!
Just got a car for my kid from Mike and Tim, financing was a breeze and you can really tell that they were as concerned for my daughter and a safe car as I was, thanks guys, I’ll be back for sure!
Extremely helpful & friendly & knowledgeable group of guys. They went above and beyond for me. Got a 2017 car priced way under it was worth and couldn’t have been an easier or more comfortable experience.
I really appreciate the customer service that you guys gave me today. Come check them out for great car deals n great customer service. Thank You
Knowledgeable, personable and professional guys at Apex! Very honest and helpful! I will never go anywhere else to purchase a vehicle! HIGHLY RECOMMEND!
If your looking for a gentle used but outstanding vehicle. Apex Auto is the place to. There pricing and quality of there cars were better than everyone else in town when I purchased a car from them. If you go just ask for Mike or Tim and they will make sure your taken care of.
Mike and Tim, thank you for your hard work. I couldnt be happier with my new car! I will spread the word. Have a great summer!
Fantastic experience. Great cars. Recommend them to anyone within 100 miles . Worth it!
Great experience with Apex Auto! Thanks to Mike and Tim for making the experience a quick & great one! Highly recommend to anyone!
Bought multiple cars from Michael and when I found out he was at Apex Auto had to buy another one from him. Michael has always been an amazing help when I purchased cars in the past but the experience at Apex Auto was above and beyond . He had the best price the owner was a pleasure to work with as well and I would highly recommend Michael and Apex Auto to anyone looking for a new used car Thanks Michael -Chris
Mike Tim and Jayda [puppy] are terrific pleasure to work with super simple no funny business professional highly recommended thank you guys!!
Great group of people loved the atmosphere and the overall experience they made the process easy and fun got an amazing deal on a Nissan and encourage anyone in the market for a used car to get in touch Apex Auto thanks guys
I highly recommend Apex Auto for future car endeavors. Mike and Tim helped my boyfriend and I find an affordable car insurance company. They also fixed comestic problems on the interior and exterior of the car.
Stellar service, got us into a vehicle quickly with a great deal and honest evaluation!
Mike was excellent, very honest, professional and easy to work with!
Amazing Customer Service! Quality Products! Highly Recommended!
Great staff, great selection. Couldn’t be happier with the service and vehicle I bought.
Our son is the Mechanic there, and Ted, Mike and rest of the staff is Very Friendly.