This place is a rip off they dont fix anything. They never give you a answer on anything .My car has been giving problems since I got it .It took me a month to get the car because they where fixing it up so I wouldnt have any problems with it and it broke down on the highway a month later and been giving me problems ever since nobody can give a straight answer took it to a real mechanic and they said this car has so many problems so now Im stuck with a car payment for a car I cant even drive.plllleeeaaasssseee stay away from these crooks.I usually dont do reviews but on these guys I had to so beware of the slick talking because these guys are the worst I repeat the worst in there industry
Super happy to get my truck. Great customer service, fast, no hassle process.They helped me, even with no credit.They gave me a license plate and tag on the spot.Definitely, recommend Santos.
I purchased a 2012 from here through Francisco. From the moment I started looking at the vehicles here I knew this place was not like normal Buy Here Pay Here dealerships. They are a no pressure dealership. You walk around and look at the vehicles they have and once you find one you like, go into the office and ask for a sales associate. I dealt with Francisco, and he is extremely well manner and professional. I was originally looking at an Acura TSX Sportwagen, and he gave me the keys to test drive it. I was surprised he didnt want to come along for the ride. He just took a copy of my license and sent me on my way. I like the car a lot and was doing some research on it after i left the lot. As I was leaving I saw a 2012 Volvo XC70 wagon. I inquired about that vehicle too and researched it as well. We all know that Honda and Volvo both make reliable vehicles so I had my work cut out for me to figure out which vehicle I would like more. During this entire process, Francisco did not call me or contact me with out me contacting him first. As everyone knows dealing with dealerships, they bombard you with phone calls and emails, and try to get you to buy a vehicle before you leave the lot. Well not this dealership and I greatly appreciate it that as it allowed me to look at other Volvo XC70s and dealerships. I went with Orlando Car Deals on the fact they worked with me on financing, and are very close to my house, before I purchased the vehicle I asked if they would do the brakes and they said yes, I also had them replaced my serpentine belt as that was due. Then after 3 weeks my battery died completely and they replaced that for me. This was a great help to me as this would had easily cost me a few thousand dollars in repair bills. The only thing I did was get an alignment as they didnt have a machine to do it, and bought some nice tires for it. This is a great dealership for anyone looking to buy a good vehicle. The sales manager is Marshall, and Brody is the front desk clerk who takes care of the customers after purchasing a vehicle. Marshall works very hard to get you financing for the vehicle you wish to purchase, and Brody takes care of any issues you may have with the vehicle. They have a full mechanic shop on site with well trained mechanics. I wish I knew the mechanic that worked on my Volvo as he was very good and extremely nice. I can honestly not say enough about this dealership and how great it is dealing with them.
The car buying experience was simple fast and easy, Sales man Santos got me in a reliable car with low mileage.. The staff Owner Marshall and his Son Brody, and Santos all were courteous and very helpful! ! Very happy with my purchase! We Named her Bubbles! Blue Volkswagen Jetta! Thank You Again😄
Santos and Marshall were awesome and easy to work with. I sway a truck online and it influenced me to look at other vehicles so I know exactly what I wanted when I went there. They gave me exactly what I needed on my trade and put me in the vehicle I wanted within the hour.
Orlando Car Deal is BEST!!! The staff is awesome. I would highly recommend them❤️
I came here not knowing if I could get such a great vehicle with my not so good credit but let meTell you when I say these guys were great they went way beyond my expectations.. Not only did I get the vehicle I wanted but I recieved great advice on how to fix certain things on my credit. I don’t like showing so much emotion in front of people but when we left the dealer I was in tears thanking God he sent me there that’s how great they are! They all work together to make you happy and we laughed through it all felt like I was with good friends and I had never met them!! I 100% recommend them!! Thank you guys for giving me a chance!!
Excellent service, great price, and very friendly staff. My salesman, John Green was amazing. Its been a while since Ive purchased from a car lot and he made doing so very very easy and completely stress free. I went home today with an amazing truck and a great new relationship with this place. I would recommend everybody looking for a vehicle go see John, he will take care of you.
Santos was absolutely amazing. After dealing with Kia, 3 buy here pay here and a credit car dealership. I was relieved from stress because I don’t have credit at all first time financing a car. But I drove off the lot less than an hour not only did Santo put my 6 children and i in an incredible car he went above and beyond. He called around for quotes for insurance companies. He didn’t just throw papers at me to fill out. I understand everything detail by detail. He was beyond 5 star rating. He made me feel completely great leaving and if I could recommend any company any places to leave beyond expectations I most definitely recommend Orlando car deals in maitland thank you so so so much for everything.
Great. At first ..then bad thenI had to become a care rake ofMy mother then didnt carr on rworking or helping juü out .May ?they must not have a Mother toTake care of now they dont orWant to help !
Be very careful on which car you purchase from here. Its good until the warranty expires and then after that its constant break downs and repairs.
I was skeptical of the place based on the bad reviews all saying the cars are all broken down. I did it anyways and the 1st night i had problems. I was mad at myself. They stepped up and sent my car to get fixed and gave me 3 different loaner cars until mine was done. Each loaner car broke down but they work hard to make things right.UPDATEafter being 22 days past due on my monthly payment i woke up to my car being repossessed. No letter, email or phone call.I called 11 days after having my car took to get it back and was told no by them. They said i had 10 days not 11I was told thats how they do it and if i want the car back i needed to make my payment plus a 50 late charge and 250 repo fee.I put 2500 down and made 3 500 payments. They are crooks and buyer beware! DO NOT BUY A CAR HERE
I have purchased 11 cars from Steve. Straight up a great experience!!!
Orlando car deals is awesome. I will never buy from another car dealer ever. they give 200% if not more. if I could I would give them more then 5 stars i would you will never find another car dealer like them.
Great customer service! Francisco was very professional. They gave us a 3 month or 5000 mile warranty on the engine and transmission. Good stuff for a used car. We will be back when we need another vehicle. You wont be disappointed if you buy from here
Looked around for months for a 4x4 truck. The customer service proved was superb! I really believe they did what they could to work the best possible deal to get me into a truck. Huge thank you to Marshal (Manager) and Francisco (salesman)
Quick easy in and out experience. Great staff. Very reasonable pricing.
Ive never been here but I can tell you off the bat, this place runs on integrity. I got in contact with them because I was interested in a vehicle I saw online and after speaking to the guy and giving him a little bit of my information he let me know that I should probably shop around for a loan and even gave me some suggestions rather than telling me I should come in there because his rates would be higher. His honesty is what led me to do some more research and find my current vehicle. He told me straight up that if he never heard from me again to leave him a good review so thats exactly what Im doing. Its people like this that make the car buying experience less stressful and Im truly grateful for the honesty he provided. If youre in need of a car dont hesitate to check them out or at least give them a call, you will not regret it it. Thank you!
Francisco was awesome! No pressure! Let me test drive multiple cars with no pressure I would 110% buy another car from him. Great financing too.
Santos and the other staff members made my car buying experience awesome. Im ecstatic about my new ride. Thanks so much guys
Been there yesterday to buy me a car and the sales manager was very nice and patient with me, he even stayed there late to make sure i was going to leave the place driving my new car and i did ! Im so grateful to them being nice with me and very patient. I definitely recommend this place for you who’s looking for a new whip 💪
Just wanted to say that Gary at Orlando Car Deals is awesome! My husband and I needed another vehicle, and found one here we really liked. Gary was upfront and honest. Made the whole experience a good one. We have bought several cars, and this was by far one of the best experiences I have had.
I have been a Customer to this Dealership for about a year and have waited to be able to give an accurate and honest feedback to this Company on not only their customer service but also on the Vehicle that I have purchased from them back in April of last year. I purchased my lovely Mazda 6 2010 from William who was an amazing salesman and was able to make it happen for me I was excited because this was my very first car purchase. The process was smooth and easy and i was out of there with my new car in no time. Now after having my lovely new vehicle for about 3ish weeks I’ve noticed there had what seemed to be like an issue with the passenger side wheel because the car would take more to the right i thought maybe it would need an alignment but it was actually the tire. Now I did bring my car back to them and explained the situation they were very quick to go ahead and have their “tire expert” take a look at my wheels. After about 40 min I was told all they did was fill em up a little bit more but that the tires themselves were actually ok, so I said ok! Take there word for it. Now after that I was still continuing to have this issue so as a last resort i took it into Discount Tire and was told that the wheel from the passenger side was actually so messed up from damage on the side that if I would of driven on it any longer it could of caused me a huge problem so I ended up changing 3 of the 4 tires the car originally came with. This was only the tip of the iceberg with the car. I noticed after sometime that the windshield actually had 3 cracks in it lol, I didn’t notice it at first of course because i was worried about everything else when buying the car (first time buyer problems) anyway I also mentioned that to someone and it seemed like they just brushed it off luckily my Insurance was able to get that covered for me so I replaced the windshield at ease. Now also there was an issue with the dash looking like it was actually melting? I had pieces of the dash and black smudge all over my drivers wheel from it so I googled this issue after some research I learned that my car specifically had THREE recalls the airbags and as well as the melting dashboard.. luckily I was able to take my car into the Mazda dealership and had that repaired at no cost to me, another error they failed to let me know or just didn’t bother to look into. Now here we are year 2020 and realistically it has not been that long since I’ve owned my car and it has broken down now 7 times this year during the pandemic which makes matters worse. I took it in to Pep Boys for a new Battery and that seemed to fix the issue since my car always wouldn’t start. After the new battery again it wouldn’t start after a couple weeks so then I was advise to go ahead and take it in for a new Alternator which Marshall the owner agreed to get done for me at a very reasonable price, prior to me already spending 360 dollars at Sheelers Auto in Apopka for fixing a major coolant leak that was causing my car to overheat. Once I got the call to come finally pick up my vehicle from the shop at the Dealership I signed my paperwork paid the $300 for the fix got my keys and went to my car to my surprise once again.. did not start. Lol now this made no sense to me my car was being fixed getting the new alternator put in and it didn’t start? Which led me to believe no one took the time to actually double check my car knowing the issues I have been having.. so I marched right back inside to the front desk and i wish I would of caught that young mans name up front that just seemed to always give me an attitude as if I’m bothering him and told him my car STILL IS NOT STARTING!!! we quickly went to go grab one of the mechanics and came to look at it to then come back inside and tell me “the last guy that worked on your car seems like he didn’t charge your battery” are you kidding me! I was absolutely beyond INFURIATED at this point and was told i had to wait an hour for a full charge. After that i took my car IMMEDIATELY back to pep boys where my original battery was installed
Francisco was AMAZING! My credit wasn’t all the way there and they worked with me on finding a great car low miles and something I can afford monthly. Highly recommend.
This crook on eBay scams seller for air compressor, user ID orlandocardeals, very bad. reported to eBay and eBay closed their scam.------------------------------------------------------------------------------------RE: Ask eBay to step in (buyer) SR# 1-258027796886Hello xxxxxx, Thank you for contacting eBay regarding that the buyer open a case for Item Not Receive case.I understand that you wanted assistance because the item was delivered already last January. I am sorry to hear that the transaction didnt go smoothly as expected. My name is Kenneth from the Resolution Center Team and you have reached the right person to provide you a resolution with your concern.I understand how important for your to get your money back. Let me assure you that these instances are few and far between in eBay. I just close the case and you will be receiving a separate email for the confirmation.Once the case is close the buyer would not be able to open another case in eBay.
Great service great prices fast friendly and attentive! I have bought two cars from here already they have a customer for life in me!!
I’ve had so many lemons in my short life and dealt with so many shady dealers but let me just say, this place gave me some hope! Santos got me into a car that fits my style for a great down payment! I’m not big on what the full price is, as long as it lasts through the payments, twice that. And thankfully Santos got me into the most reliable car I’ve ever had. I’m so satisfied, I’ve told my friends about it. I mean come on now, they get you in a car your credit probably doesn’t think you deserve, but Orlando car deals thinks otherwise and will get you what you need!
I was thrilled with my experience there. Santos and Francisco were fantastic to work with! They were slammed busy, and still made us a priority and apologized many times for the delay. We were still very pleased with the service and the process. I would definitely recommend them! We will be back when my husband is ready for his truck. Thank you for seeing me as a person with an income and not just a credit score number. You guys rock!!Forgot to add - they even gave us a referral on insurance which saved us $200 a month from the company we had.
Great experience! No games. Francisco is laid back yet helpful and top notch customer service!
This was the best experience I have ever had in purchasing a vehicle. Gary was absolutely amazing! When he asked me what I was looking for, I answered three questions and right off the bat he directed towards a vehicle. I saw another vehicle that I test drove and I thought I would like over the vehicle that Gary had suggested. Well, I was surprised how much I liked driving the vehicle Gary had suggested over the one I thought I liked! He was right on about the car payments as well. He was super helpful and worked with me every step of the way! He wasnt just interested in the sale but was interested about me and what I was needing; my own personal situation. Gary was so professional and really knows his stuff. If anyone can get you in what you need, hes the one! I felt that I had gained a friend along this journey! I will definitely go to him if and when I decide to sell this car and get another one. It was the most honest and upfront process. A great atmosphere!
Worst car dealer and car lot I have ever been to. Salesperson extremely rude! I had plan on paying cash with no financing and the salesperson would not let us test drive a vehicle without a credit application. Never been so insulted in my life by a business.I recommend to find another car dealer who appreciates a customer!
They treat me great.love my new truck.
Great place to buy a car. Fast and friendly service!
Just purchased my new car today and Gary made sure I was within budget and didnt kill myself with future payments and his insurance referral got me a great deal on down payment and monthly payment. By far the best experience Ive had at a dealership. Definitely recommend this place and looking forward to driving my Dodge neon 💗
My husband and I went in to purchase a car. Expectations were low. Left with a top of the line GS Lexus, clean and sweet. Tim and Marshall is who you need. Worked it fast. No hassle quick and friendly service. Im riding out....My son referred me... My son works hard and got him a Mercedes a few months back. My son is happy.....
I took my two daughters to Marshall because they both needed cars. Our experience with his dealership was exceptional. We ended up with two great cars for them both and the price was what I would describe as immediately agreeable. It was just in our budget and what you would consider fair right off the bat. Its nice to shop for a car and not have to feel the need to negotiate. The sale closing and financing was fast and efficient. The staff is friendly and helpful. One other thing Id like to mention is that even long after the sale, Marshall was very attentive to our needs. Car dealers dont often have this ethic. Ive never had such an easy, streamlined car buying experience.
You cannot say that everyone is approved when not everyone is approved. I wasnt approved. Im a college graduate with a full-time job (been with the company almost 3 years), and no bad credit, just slowly building credit. And no matter what they tell you, they do pull a hard credit check (I have credit monitoring). That alone has prevented me from having the ability to go somewhere else to make a better car purchase. Not really a big picture way of doing business considering my age and how many cars I will likely buy in my lifetime.
The best place to get a new-to-used vehicle with a minimal down payment. The staff is absolutely amazing and dont practice aggressive sales, its a zero-stress buying process from start to finish. Try any vehicle on the lot, no commitments. I got my smart car from them and Im beyond pleased.
Gary and Santos both were great! Amazing customer service and they really took care of my wife and her desire for an SUV. Great ownership too! Bery workable with our situation. Definitely buying another car from them!
Orlando Car Deals tried to make this deal work for both parties. We corrected all the issues she had with the car even though the car was purchased As/is. We paid for a new set of tires, mounting and balance, offered to pay for an oil change. Then when the car experienced an issue with the power steering hose that was just replace by Pep Boys we had the car towed back to Pep Boys and repaired at no cost to the customer. Understanding her wanting to return the car we also tried to make that work. This negative review caused me to reconsider unwinding the deal and continuing to help her. I realized no matter what we do she is going to be ungrateful and feel entitled to a full refund. You get what you give and in this case I have given enough. Thats just perry Orlando Car Deals. After reading the story aired on Channel 9, I would not do business with you guys solely based on the managers statement and not the customers review. I feel that is unprofessional and unlike a professional business decision based on the managers statement. Show some empathy. It should not be an eye for an eye. Do whats right and you will be rewarded.
Francisco, is the best why didn’t I come sooner these guys are so awesome 👏🏾 I told him I had to be back home by A certain time to get my kids off the bus and he assured me that I would be back in time and he was right in and out I love my car I call her black kitten I would definitely recommend anyone to Orlando car deals keep it up guys
The best car dealership in Orlando, Fl. They are trustworthy! I would highly recommend my friends and family, their cars are clean and reliable, go in and see Santos he will give you the best car shopping experience, very friendly and professional! Make the best decision before you make the wrong one. You will be glad you did, Marshall really cares about his customers and will make sure you are in good hands, he has great customer service, awesome dealership!!
Worst experience EVER!!!! Horrible service I’m so upset with my purchase I just purchased a vehicle test drove it and was told ok let’s go call your insurance company and let’s get the vehicle. So I did I purchased the vehicle now the same day the car stopped on me while I was driving none the less it is roach infested I’m so disgusted with my purchase. We had a horrible weather and it did nothing but rain when I got into the vehicle I had leaks everywhere coming from the roof I’m so disappointed with myself for letting them take advantage of me with buying a vehicle I knew nothing about. I had to give a star so I put 1 if there wasn’t any stars I can write down I would put that instead. Just being honest. 🧐😔
William was awesome! I love a few hours a way and work full time. I was able to do a majority of the paperwork via text and email so when I arrived at the end of the week the process was smooth and fast. Thanks William!
Easily the best dealership experience Ive had. Great price, great service, and great people. The parking lot is literally a No Hassle Zone, so youll need to go inside to get help. But thats the way I prefer it. Thanks again Mike!
Do bot recommend sold me a car with roaches
My daughter bought a BIG LEMON from this dealership. I wish she would’ve told me before she sign that agreement. The car she bought has been nothing but mechanical headache. She’s wasted time and money . She lost two weeks of pay from work dealing with this car and dealership. Today on her way to work her brakes started to fail . The pads and rotors are in dire need to be changed . She bought this BIG LEMON only two months ago and it’s constantly giving her problems . So if you’re going to buy at the Lemon dealership have someone that’s knowledgeable with cars cause they say their cars are inspected and that’s all bull . Whatever car they sell do your homework on it . My next step is the media
My experience with Orlando cars was exceptional. Mr. Will was the best he didnt pressure me into purchasing a car he let me look at them work with my budget he was very straight and upfront. He made the process quick and easy and I am so in love with my new car. I will definitely be recommending Orlando cars to anyone whos looking to purchase a vehicle. And dont forget when you go and ask for Mr. Will
Man..my girl gotta a dodge (charger) from this place. Smh..it looks good, sounds good until you turn it or hit a bumps and the smell of burning fluid along with humming and grunting noise...I dunno. Not complaining we knew coming in what was what. But damn just googling what it possibly can be pr ranging $600 - $1100 depending where I take it. Just a heads up if you rushing or got tax money, shop around..🤫
Great small used car dealership.
My experience with Orlando car deals goes above what other buy here pay here will do to make sure you are in a safe car/truck/van. you can rest knowing you are in good hands everyone is very helpful and friendly. they are honest up front . I will tell anyone that I know that is looking for a car to shop at Orlando cars deals as they will never do you wrong. they replaced the breaks on the new van I bought from them. now any other buy here pay here I have dealt with would have told me you already signed the paper work we are sorry we can not help you
Very honest which is hard to find with used car lots had some minor mechanical issues and Marshall the owner told me to bring in the vehicle and they took care of all issues with a smile they stuck to all their promises I am blessed to have gone to Orlando car deals I recommend them to anyone who needs a vehicle I will definitely buy my next vehicle here without a doubt I say thank you Gary for making sure I would be in a vehicle that I could afford and would last!!!!!5 stars all day
Great place to buy a car good prices, honest salesman and literally no hassling by the staff. Gary was friendly and made buying a car easy. When we are ready for anorher car we will see them first.
You guys are the BEST!! Thank you for taking time with my family on picking the very best caravan. You treated us with respect. God Bless you... Many light & blessings, Mr Santos! APPROVED!!
This was my first time buying a car and it was a wonderful experience! Gary helped me from start to finish and hung in with me while I asked a million and one questions. He eased my nerves and made this process very memorable and well worth it!
Worked with Marvin and Marshall. Excellent customer service Not pushy at all and even stayed an hour and half after closing to make sure Everything went through instead of having to come back another day. Lower down payment than all other places around. Extremely happy with my experience here.
They advertise NO Credit Check which is an outright lie. Was considering whether or not I should report them to the BBB for false advertising. The owner even acknowledges they check your credit. STOP ADVERTISING NO CREDIT CHECKS WHEN THAT IS NOT TRUE!!
As a single mother working and going to school full time, it’s a struggle financially and time wise to pay for things as many of us know. I purchased a vehicle back in Sept/Oct. 2018 from Orlando Car deals with only a little bit of money to offer and in desperation because we all know how it is commuting with Lynx! (YUCK.) Santos was the salesman & was super nice and helpful the entire time. I came to them with the price of the car they wanted down, fees for tags and got the insurance set up. I drove off with my Red Baby the same day happy as ever. I was making payments on time consecutively up until I suddenly had to move and bills got a little tighter. With that being said, my payments haven’t been on time as I would like but they always work with me. You call them and let them know, they’ll do anything they can to help you! Times got really tough and my car got repo’d April/May 2019. (after they were in constant contact trying to find a way to save me from having it taken.) I, of course, was devastated but again, they worked with me and I got my car back within I want to say a day or 2 after the fact. I have run into a few issues mechanical wise and they’re quick to get you in and fixed. My car broke down June 2019 and I had to have it towed through my insurance to my home (I pretend like I’m in Fast n Furious and my shifter gear thingy mcbob broke 😬). I called Marshall and explained to him what happened, Steve came, towed it and they fixed it that same day! Unfortunate situations happen all the time and we stress ourselves out trying to figure out how we’re going to pay this and that but if you’re just upfront and honest with people, they will work with you. Trust me! I am forever grateful for Orlando Car Deals I couldn’t do it without them so thank you for everything!! 👍🏼
This is the second time I bought a car at Orlando Automotive Group this dealership is awesome. I like the fact that they are laid back and no pressure. I asked a thousand questions and the were very easy to deal with. The loan I got from the credit union was perfect for my needs. I recommend these guy to everyone I know.
My name is OMar and I was car-less when I came there to purchase my car and had very little money to my name. They were able to work with me to get me into a car then I had a few issues with the cosmetics of the car and my salesperson (Santos) bent over backwards to be sure that it was taken care of. I had an issue with my payment dates and Jim and Marshall had it taken care of for me! I suggest this place to anyone who doesnt have a car or is justness looking for a new one. Im proud to say Ive bought my car from here and these people at this business truly care about their customers being happy!
My name is Robert. These guys at Orlando Car Deals did right by me. Completely laid back, ease of purchase, and then the dedication to quality even after the sale. Every issue I had with the vehicle was handled, and Garys been great to deal with. Highly recommended!
Gary was absolutely amazing! Perfect customer service and an overall great person. Anyone looking for a fun sales rep and great cars come see Gary at Orlando Car Deals in Maitland !!!
Great guys, Santos and Marshal!!!! Great experience!! 5 start plus!! Highly recommended!!!!
This 5 star review is for the process of buying the vehicle, and how I was treated and the way John handled the communication and sale itself. I was shopping for a used car for myself, spent days looking online and beating my head against the wall with other dealerships and getting nowhere. John contacted me and I told him what I wanted to look at - I got there, he had the keys to each car I wanted to look at, I picked one, he did the deal. ZERO haggling or pressure,a very good experience. I drove off the lot with a car that I am VERY pleased with. I am not the type that goes in wanting to haggle, complain and play games, I prefer straight forward communication with zero games, that is exactly what I got and I was thrilled with this purchase process and I love my Toyota. Kick ass job by John!
Just really nice people. I have sent a couple of people there who have bought cars from them and I have no problem recommending them again. When I am ready for another car I will definitely start with Orlando Car Deals. Thanks Marshall. Thanks Marvin.
I’ve had my car for about a year now and went through a rough a time. They’ve done a lot and went out of their way to make sure everything is well with my car. Love Orlando car deals and they are the best! Thank you
Very pleased with my car purchase! Would highly recommend if you are in the market for a new car. My sales rep Gary was great to deal with.
I wanna first say thank you to my sales man Micheal and Marshall who went above and beyond getting me approved. For all those that think its impossible, you need to come to this dealer. These guys will work with you and I mean work with you! Super friendly place lots of cars to pick from. I thought I wasnt gonna be able to get a car but let me tell super happy with Orlando car deal.Thank you guys!!! Lourdes2008 Saturn Astra
5/24/2018.I am so very disappointed in how I was misled by GARY. I came into the dealership with the intent to purchase a car. I shared everything with him about my background and GARY shared how much I would qualify for. HE told me I was approved and good to GO!On the day that I was coming in to purchase my car GARY changed the story, I just paid $66.00 for a cab to get to the dealership and NOW he has to wait for bank approval!!REALLY? So I explain to him that based on our first conversation, I am on my way!Once I get there not only did the PRICE change on the car, BUT once I get into the 2008 Lexus, the check engine light was on and the car was making a LOUD noise!!GARY tried to pretend that he hadnt seen the check engine light previous when he had shared that he had driven the car home several times. Come on, are you serious!! I asked if he could call the owner to give me a loaner car until today while they fixed or put me into another car better, his RUDE remark was, this is a dealership, we dont do that!! REALLY, but the dealership lets the employees drive the cars home everyday?? But, you wouldnt offer the same service to a BUYING customer!!So, at that point I am stuck because I have no ride home and not about to purchase a car in that condition!! GARY argues with me that it is LATE and I dont have to be desperate and just take the car!! NO empathy or compassion whatsoever! He basically kicked me out of the dealership and I had to walk home because I didnt have any more money for cab fare. I believe that if I wasnt a African american WOMAN he would not have treated me that way!!I would NEVER recommend this shady & unprofessional place to my WORSE enemy!!
If you looking for an non-salesman hassel... This is the car dealerships. “The motto is the truth” The staff was very professional and courtesy and the office was very clean. Double Thank you too William and Mr. Marshall for your professionalism and honesty during the process!!!!
I loved the low pressure vibe. I was stressed out about buying a new car and the guys here made me feel comfortable. I found the right car for me and got a great deal. Check em out, you wont waste your time.Two thumbs up!
First I was very excited to do business with Orlando car Deals after speaking to John on the phone! I explained to him my situation and he told me he was willing to work with me! I arrived and John was a total different person. He spoke to me very nasty and when I asked to speak to the boss! The boss too was very nasty towards me! I felt like they where treated like I was nothing! They were very rude towards me because I was a young Black female and lied on me a to me! Still through it all I remained calm and respectful and he said I was yelling! If you dont have a million dollars in your pocket they will treat you like your nothing!
I purchased a SUV from this wonderful dealership and the staff is awesome and I want to give a special thanks to Gary and Marshall for all the wonderful care and professionalism that they show toward their customers and I would recommend others to go and check them out and their establishment. great job!!!! Thanks again for everything
Despite my credit situation, John Was wonderful!! He knew exactly what I wanted and did everything he could to get me into the car of my dreams! Great people
Going through Orlando car deals with Gary my experience was absolutely amazing and if I had to sum it up in 4 words it would be courteous, patient, fast and respectful
Purchased a vehicle here, was a great enough experience to recommend, to an important person, who also purchased a vehicle here with ANOTHER OUTSTANDING EXPERIENCE!!!!🔥🔥🔥 highly recommend this establishment
Great place $700 down..awesome! And real..no b.s., great customer service and no pushy car salesman, which is so important.. You can take your time. And make the best decision for yourself.
Great place and amazing staff!!! Will and Santos were a huge help and a pleasure to do business with!!! Would recommend Orlando car deals to anyone!!!
Theres no place like here. Love the exceptional service lovely and welcoming staff they have a fun children area definitely recommend this place for anyone even first time buyers like myself. Marshall and Santos are the go to guys so professional.
After having a extremely terrible experience at Kia I called the phone number to Orlando Car Deals just to see what the qualifications were. Santos answered and after explaining my situation he put me on hold and had a chat with his boss and came back and told me as long as everything comes back as I explained that I would be approved 100%. He texted me the address and within minutes had me test driving cars and approved. The hardest part of the entire situation was me making a decision on what to buy. Thank you to Santos’s and the team at Orlando Car Deals for being up front and honest and dealing with my indecisiveness on a day where it reached 112 degrees outside and then letting me borrow your office to work!!!!
They did a awesome good with me ! Gary help me purchase my first new car and he did a amazing job i didnt feel like he was rushing me into buying any car he explain all the steps and made sure i understood my payments. Thank you Gary and Car deals for making me comfortable on my new purchase :)
They do not finance everyone
I bought my car here and I love it. Ive had my car for 6 months and everything been good including the staff.
Orlando Car Deals is the best and I highly, highly, HIGHLY recommend going there!!! My husband and I were looking for a 2nd car and were frustrated with other dealerships. We went on October 11 and worked with Will ( he is fantastic!!!) and drove away with a 2014 Chrysler 200 the same day. Will really gave his all to make sure we were happy!!! I know we will be back in the very near future. If you are looking for a great deal then go to Orlando Car Deals, they treat you right!!!!
I drove 2 hours from Clearwater to look at a car. It was everything promised and more than I expected. Make sure to ask for Gary. He took care of me, thanked me with a handshake for my military service and I was in and out in the same time it took me to drive here. I will definitely buy another car from here!
Great service..I had gary, he was awesome he helped me out no issues..great place!
Another great place to get a late model car at a good price.
John was great! This was the best experience I have had.I love love love my new car..I got exactly what I wanted in the price I wanted...Will definitely refer others..Thank you!
Great dealership. Friendly staff.
Cars are horrible... Prices laughable...
Completely 100% satisfied with my visit to Orlando Car Deals in Maitland!!! With the help of Will and Gary i was able to walk out, SAME DAY, with a 2007 Infiniti G35 and i could not have been more happier! The visit went smoothly, they were patient, NO HASSLE, and they did everything they said they would do for us! I will be recommending this business to many of my friends and family.
They have really nice cars their my bf just bought a 2012 Jeep Patriot from them
This place has been a life saver Santos and Marshall have went up and beyond to make sure my vehicle is safe and reliable you can judge a book by some reviews I would recommend this dealership to anyone who is looking for a car and have ok or bad credit..thanks again...(new addition) today is 10/21/17 and I came into to check somethings and when I say Marshall and his crew went up and beyond I cant express the gratitude I have for this dealership.my first experience with a dealership like this where your treated like a person not just money.i would recommend this place to any and everyone who ask where to get a good reliable car and good payments.
I got a car from Orlando car deals..great people the first car I got from there didnt work out to well so I called the salesman Gary and he and the owner Marshall was willing to help me get into another vehicle so thats what they did no hassles no back and forth. GREAT place to get a car.
Please stay away from Orlando car deals I finance a impala ss it was a lemon when drove it off lot ran good next when drive engine light came on oil leak like crazy valve cover gasket leaking had to replace to radiator hose my coolant fan wasn’t working I’m sorry that not how u sell a car .
This Place Really Helped Me Alot, I Never Been So Satisfied Just By Coming In With A Purpose And Leaving With A Great Car. They Help Me Financed My Car And Worked Around My Credit. Please Refer Everyone You Know To This Place! Trust Me You Wont Be Disappointed