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CERTIFIED AUTO REPAIR SERVICE
9109 Euclid Ave #106, Manassas, VA 20110, United States
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CERTIFIED AUTO REPAIR SERVICE
Comments
Ja
Review №1

This is the best shop to get your car needs met! This is the only place I take my car. Tom is an awesome guy and awesome mechanic! I needed to get my car looked at and inspected. He was busy working on other cars and had his own personal appointment afterwards, but made time to help me out instead of making me come back another day. Honest shop without any upsell service BS. Go with confidence

Ph
Review №2

Honest, Straight Forward, ComfortableComfortable wait room, though I didn’t spend too much time there as my appointment time was honored. Explanations were in easy to understand language and straight forward. There were opportunities to up-sell not taken - clearly the owner values long-term honest relationships with customers over short term financial gain. Do yourself a favor - save yourself the headache of high pressure garages and complicated sales people and let Certified Auto Repair Services make it easy for you and your wallet.

Da
Review №3

Hard to find a HONEST mechanic!!! Finally found one!!! Highly recommend!!!

Mo
Review №4

The only time Ive ever had a repair service give me an estimate of 20 minutes and had it be true was at Certified Auto Repair Service. Also, the acronym is CARS, how cute is that?Ive been going here for a few years now because they have competitive prices, email coupons, often go above and beyond in terms of customer service, and provide RELIABLE repairs. The first time was when I had a starter repaired by another shop (incorrectly) and it ruined my battery and alternator, went to a second shop, they did it incorrectly too but it took a week before the car broke down again. I had the car repaired here and have had no issues since.Every single repair Ive had done here has been quick, reliable, respectful, and affordable. Thats a lot more than I can say about the other shops Ive been to before finding this one.

Ac
Review №5

I had a work truck that needed a state safety inspection. Tom was great at fitting us in the same day I called to schedule an appointment. My driver was in and out in 30 minutes. Thank you Tom for great customer service and we will definately be calling you again for repair work

mo
Review №6

Thomas did a great job with the labor work for my Cadillac Escalade. He replaced the brakes and the struts. It made it convenient for me that I ordered and brought my own parts. He took the time to show me the bad parts and the work was done quickly. I would recommend this shop if you are in the local area

Ro
Review №7

Tom did a full synthetic oil change and annual inspection on my vehicle. This is my second vehicle that has had the BG Oil change. I highly recommend it since you get better gas mileage and engine performance. You cant go wrong with this service.Bob

st
Review №8

Top notch repairs and in a timely manner. Very decent prices as well.

Ma
Review №9

Last inspection at 3 PM although open until 4. Not very friendly mechanic either. Id look elsewhere

An
Review №10

Tom was great walking me through the inspection of a vehicle I wanted to purchase. He explained to me what were the usual issues and how the vehicle compared to them. Mostly over the phone, as the car and I were not in the same location! Very clear and always helpful.

Wi
Review №11

Tom Haase took care of my state vehicle inspection quickly and efficiently. Appreciate the service.

Th
Review №12

First time everything was done perfectly! Genuinely there to help you with your car rather than screw you over for more money. Hard to find that these days. 10/10 would recommend!

Mi
Review №13

Best Mechanic in the area! Honest, does great work and doesn’t overcharge people! Highly recommend this place and Tom the owner is wonderful.

li
Review №14

If your going to post that you are open on a website that a lot of people will be looking at, you really should update your hours. If it says 4 pm. Then you shouldnt just be closing and gone by 3:30.

br
Review №15

Tom has been servicing our cars for awhile now he’s awesome! Very honest and professional:)

Ja
Review №16

Tom is someone you can trust to do great work with integrity, a rare find in the automotive industry. Couldnt be more happy to take my car into his shop anytime something is needed.

Wi
Review №17

Highly recommend CARS for anyone looking for quality work at reasonable prices & super friendly service!

Su
Review №18

Came in for car inspection without an appointment. I was in and out in no time. And a nice waiting room!

Ji
Review №19

Tom always does a professional job and is very knowledgeable about the vehicles that he service.

Wi
Review №20

Good service, trustworthy service, and timely service. feel comfortablewith work performed.

Je
Review №21

Tom, Certified Auto Repair Service, is very honest and professional. Tom has serviced, maintained, and repaired my automobiles for about 16 years. even when I was going to purchased a brand new car, I took it to Tom to ask his opinion before I purchased the new car. Thats how much I trust Tom. I would not take my cars to anyone else for repair.Certified Auto Repair Customer service area has always had an exceptionally clean area to wait but during this pandemic, Tom makes sure that there is hand sanitizer available, a clean disinfected area to wait in for your vehicle or can make arrangements to pick up your car when its ready. I never have to worry about going to Certified Auto Repair Service. This on top of the honest, reliable service that is offered. After all these years, I still would not take may car anywhere else.

Ge
Review №22

Dropped off vehicle for diagnostic service, friendly and helpful service.

Ch
Review №23

Tom takes the time to make sure I understand my options & costs before we proceed. He is honest, kind and VERY knowledgable. I HIGHLY recommend Certified Auto Repair for any vehicle issue you may have.

Jo
Review №24

Quality work and friendly staff. Its nice not to get jerked around when your vehicle needs work. Tom is great.

Te
Review №25

Tom is the best, most honest mechanic in this area! He’s always been extremely helpful when I had issues with my old car, and is helping me maintain my new car 🚗 I wouldn’t go anywhere but here!

Ha
Review №26

Knowledgeable, fair, and trustworthy mechanic! Highly recommend!

Ch
Review №27

I just wanted to say thank you to Tom! He is an awesome mechanic and stand up guy. He went above and beyond to help me get car back on the road. He gave me tips and information on how to prevent future problems. Thanks again Tom!

J
Review №28

This is one of cleanest auto repair shops i have ever dealt with and the service itself is very good. The owner is honest and explains problems with your vehicle. Price is very good.i would recommend this shop to anyone!!

ch
Review №29

Tom is definitely one of the most genuine people Ive ever met, Ive been into his shop countless times and havent really had any major work done to my vehicle and yet hes never once made me feel like I was wasting his time or bothering him with calling about different questions concerning an insurance claim I was working on at that time which was challenging because Geico was giving me a hard time about covering water intrusion that messesd up some of the electrical stuff in the car. Tom made the best recommendations that he could possibly make to help me with my claim and walk me along the process since it was my first time dealing with a vehicle insurance claim which was beyond his job and my expectations. I would definitely recommend this shop. Thank you Tom!

wg
Review №30

Tom is the best. He knows cars and shoots straight. Takes care of his customers like family. If he cant fix it, he will send you to the right place or take it there himself. He will get the work done while you are at work in dc; by offering to pick up and drop off your car at the train station.

Tr
Review №31

Tom is wonderful, and efficient and helpful, and great! I cannot say enough. He checked out my car, and fixed it right away! Honesty goes a long way with me! Thank you, Tom!

Ro
Review №32

Great service, very accommodating and they know their automobiles. I highly recommend Tom of Certified Auto Repair.

Ti
Review №33

Best Shop in Manassas! Love this place! So friendly and helpful!

Ti
Review №34

Tom is a sweet honest guy. We heard about him from a neighbor, and been using him every since. Our daughter is an adult now and shes been with him since she was 16.

zl
Review №35

This is our last auto service with CARS as were moving across country. It will be very tough to find another Tom, another CARS... an auto shop who takes care of his customers as if they were family. Thank you Tom for your honesty, loyalty, and dedication to your customers.

Jo
Review №36

Tom is one of the best mechanic I know. reliable service great customer service

De
Review №37

Quality work, fair prices, and great customer service. My new go-to shop for auto repairs.

Ji
Review №38

Tom is a great mechanic who is very knowledgeable and easy to work with. Most people wont like his schedule but if you want a reliable mechanic I dont think you could do any better.

Ry
Review №39

Does great work. Highly recommend

Br
Review №40

The best customer service and and prices around, he has taken care of my two vehicles as well as my family and friends vehicles and I will be a long time customer.

Ca
Review №41

Tom is great ! Knowledgeable and trustworthy.

Bi
Review №42

Tom is both an excellant mechanic and business man, I have had very compilcated jobs as well as small ones.All have been well, Tom has went beyond what I expected to resolve issues with my two cars. Comparing him to others at the begining Now He does all my work. In this world its a rare thing to find an honest and fair prices and then to back up his work, Never is there a question with Tom. I do with a whole heart recommend Tom,

Mi
Review №43

Great customer service and attention to detail. Price was very reasonable!

Sa
Review №44

Deshonest : The owner does not give me an estimate in writing. We agreed with x amount of dollars for repair, when repair was compled he asked me for more money, he said i didnt say that . He said he has the video, i told him, lets play it . He didnt. By Virginia state law he suppose to give me a proposal in writting before starting any work.He Wasited my time: He orderd wrong part 2times. After third time he get the right part.This was my first and last time in this shop .I will contact better buiseness bureau .

Ti
Review №45

Honest and top quality work!!! Without question my go-to for maintenance and repair needs!!!

Ro
Review №46

Great mechanic very honest

Ca
Review №47

Very expensive cant fix my car there

Vi
Review №48

Tom is amazing.

Ja
Review №49

We refer everyone to Tom!

To
Review №50

Awesome place

Bo
Review №51

Trustworthy!!!!!

Ba
Review №52

I went to this shop based on the shops reviews. I have some mechanic background. Long story short. The issue I though it was, it was not. Tom explained to me what it was. I never heard of that issue, that it could cause the problem. He showed it to me on the computer how it happens. He is not rushed and takes his time to explain everything. Anyway I went back to the place who installed the tires and explained to them what Tom had told me. Man I got the defensive act from that store. its not true, its not possible etc.... I called Tom and had that tire specialist talking to Tom. That person did not believe Tom. The person from the tire shop could not answer Toms questions about the matter. Regardless of the issue. Tom is honest, not trying to sell you something you dont need. He stand behinds his point and backs the customer up. I have not seen that in a very long time at a business. He didnt work on my car. I ended up trading in the car. But he has my and my familys business if I need work done on any car in the future thats the place I will go to. Thanks Tom for the great customer service you provided.

Information
9 Photos
52 Comments
4.8 Rating
  • Address:9109 Euclid Ave #106, Manassas, VA 20110, United States
  • Site:http://carsmanassasva.com/
  • Phone:+1 703-686-4210
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
Working hours
  • Monday:Closed
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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