Waited in line for 5 minutes before they even acknowledged me. I asked them if I had any refills left. They said yes it will be about 15 minutes. After 15 minutes they tell me I do not have any refills and they tried to call me. No missed calls on my phone. Just wasted time.
Ive been using this Walgreens location for several years and I really love all the ladies who run the pharmacy. They have always went above and beyond to help with any issues I may have with insurance or my prescription cost, etc. They always remember my name and which medications I get. They all are really nice and truly care about trying to help their customers. Ive been to other pharmacies over the years and this is by far my favorite one because of Nicole and all the other pharmacists who work there. Thank you all for everything you do!!
I took my covid vaccine here first doctor was pretty good but the second one didnt let me look at them giving me the shot. after the shot he ASKED WHERE HE SHOT ME WHEN I DIDNT EVEN SEE, they then put the bandaid above where i got the shot and my hair got stuck under the bandaid.
I just had the rudest customer service experience of my life, and thats saying something. I will never return here.
The employees have always been very helpful and accommodating when needed. Also great selection of EVERYTHING
I got the cold/flu and went here to get medicine with my husband this morning and they were fused to sell me and my husband the medicine mind you we are both well over 21 my husband was paying and still refused to sell us the medicine even though I was coughing and sneezing throughout the store. (We were wearing mask) they sold us cough drops but refused to sell us NyQuil where does that make any sense. I will never return to this store the Indian ladies at the counter were highly unprofessional and distasteful
They do not take care of the appointments they made
I’ve never had an issue with Walgreens before, but this really bothered me.During this whole COVID-19, so many other companies have extended their return policy due to stay at home orders. I purchased some beauty products online, but never tried it out until recently since I’ve been home the whole time. I finally tried out one that I purchased and realized I didn’t like it so I wanted to return the others that I bought. I missed the 30 day window by 5 days and the lady on the phone said since I missed it, I’m out of luck and there was nothing they could do.Super annoyed. They should be more understanding with everything going on now.
Terrible customer service from not only the cashiers but also the manager.
Shout out to the pharmacist with the Blue/Purple hair (I’m so sorry! I wish I knew her name!!) SHE DESERVES AN AWARD FOR BEING A SUPERHERO! She helped apply a savings card to my RX that significantly brought down my copay and saved my sanity/wallet.YOU.ARE.AMAZING!!!!
Well I am going to start off by saying that I agree 100% with the review of the other 1 star reviewer! I have been getting my prescriptions here at this Walgreens for approximately 5 years. I NEVER had any issues with the old pharmacy manager named Ed. About a year ago they got a new pharmacy manager named Shawn and transferred Ed to a store in Maryland. Since this change I have had nothing but PROBLEMS at this store. The new pharmacy manager Shawn hasnt even been an issue except for being really strict. I understand that our FEDERAL GOVERNMENT has gotten so strict on the pharmacies they about have to be this way. The ISSUES that I have had has always been with one pharmacist named Ann and she only works at this store on Tuesday Mornings and Thursday afternoon as a fill in. The reason she is a FLOATER is because she will flat out run business away, just like she did me. I take it that Walgreens dont want someone working at a permanent location and running people off. As far as all of the other staff, I have never had any issues. I absolutely love doing business with Nicole and Shawn but I can NOT even stand the thought of dealing with Ann anymore.The problems that I have with Ann is that she did the same thing to me as she did the other reviewer. She called me out in front of everyone asking what I had wrong with me. She stated that she has had hip and back surgery and only takes an aspirin a day and went on to say that I needed to get off the medicine I was being prescribed for pain. I do NOT APPRECIATE what she done to me nor do I APPRECIATE the fact that she is still working there despite me calling the DISTRICT MANAGER. This was not the only thing she done to me! She also discussed with my family about some of the medicine I was getting and told them they should just take some of mine. This was TOTALLY UNCALLED for! Once again, I called the DISTRICT MANAGER to advise her of what happened this time and guess what? She (Ann) is still working there, as far as I know.With all of this being said, I would highly suggest anyone reading my review to stay the heck away from this pharmacy unless you go their when this ANN pharmacist is NOT working. Remember she only works on Tuesday morning and on Thursday afternoon. Any other day you choose to go here should be fine as long as its, Shawn the pharmacy manager, or Nicole the other permanent pharmacist that works here. I look forward to reading any other NEW REVIEWS that people might post regarding this same pharmacist.
I was disappointed to see that they don’t match the price in store to what’s on their website. Target is the store to go.
The best pharmacy in this area, Great customer service, super fast and efficient, friendly staffed. I tried the pharmacy at Walmart yesterday worst experience of my life. Its a little bit more expensive here but definitely worth.
Love the pharmacy. They are always so nice and professional. Nicole, Henm, and all the techs are great at what they do
Wonderful Rx peeps, helpful, kind and beyond courteous.❤ them all!!!
My experience here has always been great! They have what I need in stock, Im always taking advantage of the member rewards, usually getting at least $5 off my purchases whenever I shop.
This store has great staff.
Worst Cashiers
I understand that one has to be careful filling medication but I did not appreciate the pharmacist calling me out in front of a big line of people, stating that my certain type of medicine can be often abused and actually said what kind of problem do you have that you must take this?To me, it is between the doctor and myself, and, if you really need to know, pull one to the side and make it a private conversation!
Its walking distance from my house, its always clean, I give the service good because employees are never in eyes reach when you need help except for cash wrap, you pretty much have to look for someone to help, but beside that I love my neighborhood Walgreens
The pharmacy employees are generally rude and unhelpful. The wait there is painful, and they never have medications ready when they say they will. In my experience, it feels like they enjoy making things difficult for customers. It seems like they dont want to help you. When I was pregnant, the pharmacist tried to tell me I couldnt take a specific medication that had been prescribed by my OBGYN. I asked her if shed been to medical school, and she replied, no, but I know what Im talking about. Basically, these pharmacists are on a power trip, and think that they can dictate or control what medications people take. If a doctor prescribes a medication, then they need to fill it as long as its within federal/state guidelines. Besides being completely rude, they overstep their boundaries. Sorry Ms. Pharmacist, but youre not a medical doctor, and you dont trump my OBGYN with 20+ years experience.
I used to love this pharmacy. I dont know what has happened but they are no longer customer oriented. I think maybe Ann is working full time now. God forbid you take pain Meds. The pharmacist is apparently the Opiate Nazi!! Until they get a license to practice as a Specialist they to keep their biases to themselves!!! I wont be going back after years of commitment. Shame since I take at least 4 different types of Meds daily.
Almost everyone who works here is awesome, only had a few issues with prescriptions not being filled last year, after that all my visits have been pleasant,
Clean, well run store . . . Awesome, awesome staff
I like to Shop Walgreens Always Friendly Staff to help you and Certain things I can get for a Great Price
I take several drugs daily, and as a result spend a lot of time interacting with pharmacy staffers. When I moved from Centreville to Manassas, I was afraid I would have settle for something less than the great rapport I had with the Centreville staff. Luckily, my fears were unfounded. The staff at this store have been uniformly patient and helpful. What a relief! Thanks, folks!
Great service, clean store,friendly staff.
Good customer service. Exiting at light can be a pain
This is my go to pharmacy. Very kind employees.
Decent customer service
I am super annoyed 😡😡😡😡 they are selling low quality products and the same price is a scam 😡😡😡 Do not buy this Walgreens there buy a deodorant and it is not the same it does not have the same duration they are making them poor buy water for my babys bottle and it is not the same, denounce