The reason I gave this place one star is because we ordered a quart of paint and the guy mixed it but didnt shake it. We left the store and went straight to the job about 25min away. I gave the paint just a little shake but because every other place shakes the paint after they mix it I didnt shake it very well. Anyway the paint hadnt been shaken at all. Either way I has to use a screwdriver and to make sure the color matched perfectly it took a lot of mixing. Would had been nice to have a paint stick. I will say the paint did match.
Staff took the photo of an eight-year-old label and cross-referenced it to current tints, matching the old paint as nearly perfectly as could be done. Very pleased!
Excellent customer service. Their staff was very knowledgeable and helpful in answering questions. Other staff member checked out the item was also great and made best customer experience. Thank you!!
Great customer service, but both Home Depot and Lowes can match the color at a significantly lower price and, according to Consumer Reports, higher quality.
The Sherwin-Williams store in Manassas is great! Staff are friendly and knowledgeable, and the store is very clearly marked for social distancing, with hand sanitizer at the registers. I felt safe there and I knew I was getting a good product.
Very nice.
Each time I call or go to this location, all of the sales associates have been very courteous, helpful, and lovely to work with! They reviewed my purchase history, which helped me with my current color selection. It was much appreciated!
I had a great experience buying there. The employees are very knowledgeable and friendly. Great environment and clean. The staff are very professionals.
All times I’ve gone there and called they have been great all around ! Thank you for all you do
Great store for paint needs! I was impressed by the service and attentive staff
Store managers David and Debbie went above and beyond to provide me with the correct paint (Emerald Base) when none was available at the location. Other sales associated are also to be admired because they too offer superb customer service. I have always been treated as though I was their most important customer. I have no doubt that all are treated this way. They just provide excellent service!
The store was laid out very well and it was easy to find things. There are so many colors of paint and the lighting really helped diferrentiate! The people there were very very nice and made me feel very comfortable even though I clearly am not a professional painter! I asked a lot of questions and I never felt like I was being talked down to.
I have used Sherwin Williams paints for years and love them. The service and advice I received in your Sherwin Williams store in Manassas was not good. They did not have the correct exterior base to mix up a quart of a simple yellow exterior paint and did not try to find this for me.
Be sure to not come here within 45 min of closing time. I certainly was a burden on this store. I returned a few items and bought 3 gal of Super Paint (my go-to paint for 20 years). In my long history of buying paint at SW this is the first time they did not offer to shake the paint. Instead he sluggishly pulled it from the shelf, plopped it on the counter and handed me the recipt. So... I asked him to please shake the paint. He slogged off again stuck them in the shakers, turned them on and turned them right back off. Literally 15 seconds or less. I have been to 50+ SWs. Worst experience. Worst service. I will drive to Chantilly from now on.
Employees are always sweet and helpful. They were able to accommodate our out of the box request and even loaded the heavy bucket into the car for me.
Nice and knowledgeable sales rep. Not pushy. They honored a 30% coupon that had expired the day before.
Super helpful staff and a great selection of paints.
Always hit or miss. Sometimes I go in and the guy is pretty nice. Last time we went they looked pretty miserable. Didnt seem happy to help. But I still got my goods.
The Best products and customer service!!! If you are looking a paint solution... Please try it!
They were able to answer all of our questions.
They were very helpful fast experiences right to the point
Ana was very helpful! Great customer service.
Helpful staff who know the product. Great color selections!
Yes, I went couple of times, staff was efficient, know their job, and helped me.
Great service, good customer care
Very friendly staff and very helpful.
Everything that you need from paint to accesories
Geeat service. Wonderful staff.
Great team work
Very helpful
Good shop
Client friendly and knowledgeable
Very helpful
Ok
Nice
A++++++++
Well, the service is very excellent, I recommend, to anyone who needs there they will be well attended, whatever you need in the area of painting and they will find it.
Excellent very friendly staff .. and very good prices.
Very good business I love there are very good products
I think they have to train their staff better and that job I think is only for men is not personal but is not well trained! A painting that ise with 24 $ ai want to charge $ 45 this crazy lady!
Well the paint is of quality.