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AutoZone Auto Parts
9520 Garland Ln N, Maple Grove, MN 55311, United States
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AutoZone Auto Parts
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Au
Review №1

Nathan was absolutely awesome to work with! Super informative and great customer service. It felt like he truly cared about us. He helped us with a bad car battery by testing it and then recommended a great replacement. When they didn’t have the one we wanted in stock, he price matched another, a better, battery so we could get back on the road ASAP. 100% would recommend going to this location so you get things done right!! Nathan was awesome!!

Ma
Review №2

My daughter needed a battery for her car. The gentleman we dealt with was very good and informative. We would definitely return. By the way, ar runs fine now.

Ma
Review №3

Auto Zone’s free tool “check out” program is great. Most of the staff are helpful at the Maple Grove location.

to
Review №4

Josh T helped me with a headlight, he was very friendly and welcoming went above and beyond to help me figure out what headlight I needed and even installed them for me 5/5 I really recommend this Autozone!!

Ry
Review №5

Greeted immediately by a helpful employee who was able to find exactly what I needed. He even grabbed it right off the shelf and rang me up, meaning I was in and out in less than 5 minutes with what I needed.

Ja
Review №6

A man named Josh T helped me and my 8 yr old son I needed my turning signal put in with out hesitation he first said Politely yes after I help these people then popped it right in my blinker is working and these guys dont even get paid for Labor just the kindness of their hearts and the JOB they love doing thanks Josh again and thanks be to God for this gentleman and to AutoZone.

Sc
Review №7

These guys are great - they gave me great advice and were super knowledgeable. Thanks so much!

Ri
Review №8

Even though I wasnt greeted as I entered, and I had no help on the floor, this place does have everything I need. Id much rather purchase it online and pick it up though. The cashier was friendly and did a price check for me.

R
Review №9

Bought new brakes and rotors from autozone. Staff was friendly but the parts are terrible. Have squeaked since installed but feel if I go back they wont make it right anways. Stick with Oreillys

Me
Review №10

When Matt at Autozone in Maple Grove asked us to watch our kid( 1 1/2 years old ) because he picked up a couple of things on the bottom shelf and he was going to have to reorganize them or one might spray him if he dropped it from the 8 inches above the ground he was holding it we walked out without buying any of the $50+ dollars in detailing supplies we were planning on buying for our 2 brand new vehicles. Thanks autozone, another win for in person retail when everything you sell is also available cheaper online.

Pa
Review №11

Nice store, they didnt have what I needed but the staff were very helpful.

Da
Review №12

Poor managed. Manager plays favorites. The store is clean and well stocked but it is clear the employees are not happy.

Ky
Review №13

Their posted hours state that they are supposed be open at 9 AM on Sunday, but when I arrive at 9:30 AM The store is still locked up and dark. They have the parts that I ordered and I am currently waiting on.

To
Review №14

Very helpful and highly knowledgeable.

Be
Review №15

Giving this 5 star review for the workers working tonight Jan 12th. Very kind and helpful. Thanks guys!

Br
Review №16

I ran into an issue when I purchased a bottle of petroleum based fuel injector cleaner which had a broken seal. Long story short half the bottle seeped through the cap which was loose and into my fabric seats. I didn’t expect it to leak so it never crossed my mind to double check the bottle. I’ve never had this issue before either.Well I got ahold of the store manager and regional manager which they are going to take care of me which has been very fast and professional.I’ll be getting my car interior thoroughly cleaned and they’re covering the cost. That is very nice and appreciate considering what happened. This company overall seems to care about their customers!

Gi
Review №17

Came in for a headlight. Dude looked it up. Somehow he gave me the wrong bulb. No idea what car the bulb Is for. Idk how you can mess that up when the computer tells you what to grab.

Ja
Review №18

Great customer service. The sale person really went above and beyond in helping me with a new battery. They installed it even in -7 temperature, I appreciate the service they provide and glad they opened up in Maple Grove.

Kw
Review №19

The one kid was rude and dipped because he had to go to lunch. The older gentleman was helpful.

Cl
Review №20

Made my life easier!! Thank you so much for helping me with my low beams.

Fr
Review №21

Nice people! Will definitely come here again!

Ja
Review №22

Workers seemed uninformed and uninterested! If you have any product questions, good luck! Youre pretty much on your own.

Ge
Review №23

They keep a great stock parts on hand. the store is always clean looks well-maintained

Jo
Review №24

The kids at the counter actually know their stuff

Ma
Review №25

I didn’t have luck finding the battery for my car in Walmart across the street and decided to try my luck in Autozone. Mohamed helped me by listing my options and even installed it in my car. It was quick and easy! Highly recommend.

Co
Review №26

Helpful n attentive service from employees.

Br
Review №27

Clean store. cashier would rather be taking pictures of himself on his phone then help ring up customers

Li
Review №28

Tony provided quick and kind service going above my expectations going into the Auto Zone for my Cabin Air Filter. Thanks so much, Tony!

Ro
Review №29

Always my preferred auto parts store.

Mc
Review №30

Mike K. with Auto Zone in Maple Grove provided excellent customer service. He was friendly, knowledgable and was able to help me find a solution with my vehicle. I highly recommend going to Auto Zone and asking for Mike K. for any of your needs. Thanks Mike!

Do
Review №31

Quick-Easy-Painless-Great Pricing-Friendly🙌

Va
Review №32

Awesome service! Needed a new car battery and they installed it in less than 5 minutes!

Ed
Review №33

I get really helpful service every time I go here and theyre very patient with me as someone who knows nothing about cars.

Ja
Review №34

The store manager was willing to go above and beyond for customer. Ill go here before going to my local AutoZone from now on.Thank you so much, I look forward to working with you for many years to come!

An
Review №35

Christian and Matt are super helpful. Theyve put in headlights, tested and charged my car battery, and just generally been knowledgeable. Highly recommend this location and their competent staff!

Do
Review №36

Great store, great staff and customer service. Good return policy. Mohamed helped me a lot. The store personnel even helped me over the phone with an installation problem. Also, the AutoZone parts/repair online knowledge/repair database is excellent. It is finally nice to have an auto parts store in Maple Grove, a city of 72,000 after NEVER having one before, (and a good one at that).

Ja
Review №37

The guys working are been pretty helpful and I think you saying open later then others !! Its hard when I work long days and all the other stores are closed I know were to start heading!

Ch
Review №38

They always have what I need

Mi
Review №39

My battery failed their parking lot (I had just put the replacement in the car). Of course, I had. No tools. Mike K spent some time looking for and finding some tools, and I gave it a try. I was going to call a tow after returning the tools. Andrew offered to take a look. He then went back in, got his tool kit and came and did the replacement. This is above and beyond service. I am mildly mechanical, but obviously frustrated. He figured it out and did the job quickly. I know where I am parts in the future, thanks to Mike and Andrew.

Je
Review №40

I needed to purchase a new bulb for my headlight and Christian was SUPER helpful and friendly. He showed me exactly what was needed and put that light in for me in about 10 seconds! HIGHLY recommend!!

Mi
Review №41

Good clean auto parts store in Maple Grove. Easy access and good parking. It might be the only auto parts store in Maple Grove. Prices can be a little high at times compared to online, and selection is sometimes limited, but if you need a part NOW, its a great option. Nice, helpful staff that Ive met so far. Ill definitely be back when I need a part right away.

Sa
Review №42

I appreciated the attention to detail and assistance the staff provided for me. We made sure the part I had researched online was the correct one and we ordered it. It was delivered promptly the next day and team members advised me on the installation. The process was smooth and staff members were very helpful. Nice store; nice addition to the community.

Ch
Review №43

Always helpful and well staffed.

G
Review №44

Good customer Service and staff support. Had my battery checked and replaced as needed. Always got good customer Service from here.

Co
Review №45

Stopped by AutoZone in Maple Grove for a headlight. Alvaro replaced the bulb which was more involved than we thought. It was great to have someone go above and beyond normal customer service. Will definitely recommend using AutoZone to my friends.

Me
Review №46

Went in to get my headlight to replace, I wish I got the young mans name, but I forgot to ask. He helped me put in my headlight and was very efficient and knowledgeable. Thank you again for helping me out!

bu
Review №47

My car was misfiring, so I brought her in to utilize their free check engine code services. Not only did the reader not say what cylinder it was, they didnt even have the coil packs in I needed. The staff is only as usefull as their tools allow them to be!

Pa
Review №48

They may not always have every part but the people here are always pleasant and helpful.

ta
Review №49

They helped me find the right fixes to my car and were very knowledgable, Mohammad helped with the installation as well. great staff and service.

Ju
Review №50

My check engine light was on so I stopped there without an appointment. My daughter had recommended them. A VERY nice young man asked if he could help me. Told him my problem and he went right out to my car and ran a check on it. He told me sometimes it is that the gas cap isnt tightened enough. Sure enough... that was it. I asked what I owed him and he said nothing. Said they were glad they could help. I would gladly go back there. SO VERY NICE AND HELPFUL.

Je
Review №51

I had an awesome experience tonight! Helped me replace wiper blades, battery and education in engine 101! Thank you for helping me... and all this in cold and snow!

To
Review №52

Bought a battery here for my truck. Fast service and they had it in stock. Price was decent also.

Ma
Review №53

They have all the part and accessories for my car. They had the right tips of what to do when my car needed a new fan.

Br
Review №54

The staff is knowledgeable but the man that helped me wasnt all that personable... he was kind of rude. But they have the parts and know their stuff, but their customer service is meh.

Te
Review №55

Great service

Mi
Review №56

The person was at the register did not want to assist me with my purchase. I asked him which antifreeze should be used for my car and he told me that he had no idea. I went back to the back and tried to look for myself and the person who was mopping the floors decided to assist me. While I was glad to receive his help I was really disappointed that the person who was at the register and in the role of customer service was so snotty and condescending. I will not be going to this particular AutoZone again. Its not my regular AutoZone. I usually go to the AutoZone in Brooklyn Park but this AutoZone in Maple Grove is closer to my home and I thought I would give it a try but never again.

Er
Review №57

This very professional young gentlemen helped with check engine gave advice of what could be and was right. It was the spark plug wire. Awesome dude

Me
Review №58

Helped me install my headlight, which was much appreciated!

Pe
Review №59

I love this auto zone, but there’s was the short Mexican guy actually is stupid, very disrespectful. I wonder who hired him. He makes people not to come back into this place.

Je
Review №60

Lots of options for oil and filter brands, but not the right sizes for my vehicles... Only have to wait a day to get 5he right size from the central warehouse, but at that point, I can order from Amazon...

Ja
Review №61

Had Rotella 30 weight oil for my old snow blower but didnt have J17LM spark plug.Got that at Jerrys Do It Hardware

Vo
Review №62

We needed a jump and were 2.9 miles away. They were there for us! Thank you Auto Zone!

El
Review №63

Friendly staff

Tr
Review №64

Very helpful employees made the experience simple

Ar
Review №65

Bad customer service. Went in on 2/26/19 at approximately 6pm. Walked in and waited for help. Waiting for little blonde kid to get done helping a customer. When little blonde kid finished I walked up to him asking him to look up my lug nut size for my tires. With a lazy face expression, he paused then said their system can’t find out that kind of information. He then pointed me towards the socket and wrench isle. After that I just left, didn’t want to do business with a place that hires lazy people. I then went to autozone in Blaine and asked them the same question, and what do you know, the guy at the Blaine location found my lugnut size right away. My advice, stay away from autozone maplegrove. Little blonde lazy kid working there. If you have to go there, avoid that dumb kid.

Jo
Review №66

The guys here are super helpful and know a lot about every vehicle.

Ke
Review №67

They helped, but not until after I wandered around looking lost. The store was clean and tidy.

J
Review №68

Writing this from 3rd accessory port I just discovered in my car. First 2 had blown fuses. I could locate everything but owners manual. Ah I know autozone is close.. So I wait in line with a thing of shop towels hoping the dude behind counter could quickly look up or tell me fuse number for accessory/lighter ouets. Having got fuses the night before even the Walmart associate pulled out his phone to help determine type.Auto zone guy says : we have no way of knowing fuse number.Me: u cant Google it?Him: cant you.Me: if I could charge my phone I wouldHim:Last time I will give them a cent. With the internet and Walmart taking over only way these places attract and keep customers is usually answers like the one I was looking for.

Ti
Review №69

Very helpful people, will go back for my car needs.

Ke
Review №70

Staff was very friendly! But the prices are a bit steep!

Br
Review №71

Fellas here are real friendly, havent gotten a wrong part here yet.

St
Review №72

They knew their stuff! Nice shop.

Ke
Review №73

As always, nice place to buy car parts

Ab
Review №74

Worst outzone rude customer service. The short Mexican boy is stupid he looks so lazy to help customers. They should firehim

Ca
Review №75

Horrible service and I had to find my own parts

St
Review №76

Filled online order with instore pickup, quickly.

Br
Review №77

New store. Its quite clean and had exactly the parts I needed at a fair price.

Je
Review №78

Its a quick stop for what I need

Ze
Review №79

Poor customer services, non of the parts I bought there every worked Im thinking of buying different parts from Napa where I usually buy. I am afraid if fighting with them BTW the parts costed over $200

Al
Review №80

Very friendly and helpful staff

Di
Review №81

Ver friendly & helpful

Ab
Review №82

Great knowledge and service, Hassan was very helpful

Ti
Review №83

Slow service, they dont know parts. Had to go to Napa

Sh
Review №84

The staff was super helpful!

Ca
Review №85

No stock on Mobil 1 10w40 full synthetic oil, would have bought 2 of th 5 quart

Tu
Review №86

Clean store and nice employees!

WA
Review №87

Nice serviceClean place

Er
Review №88

Very helpful, friendly staff!

Ku
Review №89

Higher prices than other options.

to
Review №90

Theyre about as worthless as OReillys

MW
Review №91

Great customer service!

je
Review №92

Great customer service!

Ty
Review №93

Nobody there to help unless you go around asking other customers for help.

Ca
Review №94

Convenient and friendly service

Ja
Review №95

Awesome service here

Cr
Review №96

There OK. Services was kind of Slow, think the Place is really new

ja
Review №97

Very helpful staff

Jo
Review №98

They are very helpful

ch
Review №99

Great help but spendy

Pa
Review №100

Helpful staff

Information
21 Photos
100 Comments
4.3 Rating
  • Address:9520 Garland Ln N, Maple Grove, MN 55311, United States
  • Site:https://autozone.com/locations/mn/maple-grove/9520-garland-ln-north.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6379&y_source=1_NDU1MTc1MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 612-851-0260
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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