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Town & Country Carpet and Floor Covering
9669 63rd Ave N, Maple Grove, MN 55369, United States
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Town & Country Carpet and Floor Covering
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Pa
Review №1

I have used Town & Country twice for carpet projects. Both times have been an excellent experience. My contact, Brandon, did a good job communicating and ensuring I was satisfied with the work. They were not the cheapest option but they were the better option.

Te
Review №2

We are so pleased to have given Town & Country our business to carpet our 2nd floor. The entire process was seamless. From the beginning of selection of carpet to fit our needs (Mohawk Smartstrand Silk Reserve is the ultimate!), working with Jeff and the really great women at the front desk (sorry, dont remember your names) to installation; Great customer service, response time and follow-up. We will be back to work with them on our 1st floor! Thanks T & C!

Do
Review №3

Just had carpet installed and could not be happier. So impressed with the outstanding level of customer service and responsiveness of Jeff Burquest and the other staff that I interacted with. I would never buy carpet anywhere else!

An
Review №4

My husband and I would highly recommend Town & Country Carpet and Flooring. Our carpeting was delivered and installed on the promised date. The installers were professional and did a great job. We are very happy with the new carpeting.

Be
Review №5

This review is long overdue but we been incredibly busy still. This company contacted us at the beginning of COVID-19 and said they wanted to bless our family during thsse challenging times. We went from having our medically complex full-care need son home during the day to having all 10 of our kids home all day everyday. We are a family blessed with many adoptive children and multiple with special needs. We were exhausted, weary, and stressed to the max. They blessed our family with snacks, treat, some toys and games, and most of all groceries that could be delivered so we could avoid store runs which was a huge huge blessing.

Ji
Review №6

Expertise and professionalism topped off with a low-pressure environment made for a wonderful experience. Getting the destroyed 20 year old carpet out and replaced is just such a breath of fresh air and I will most certainly refer friends and family to this company. You can also bet that I’ll stop in again when the time comes for my kitchen and bathroom renovations!

Ta
Review №7

I used Town and County Carpet and Flooring for my home and they were amazing! The job they did looks perfect and they’re very fast and efficient. They also went above and beyond and moved my stove and fridge back in place for me. I will be using them again for my next home and will be referring them to my friends and clients. Use small Businesses!

Cr
Review №8

This company is absolutely amazing! Going through this quarantine has been tough on our family of 6. Our family was picked and we were spoiled! They showed up this morning with a Chromebook for my oldest and money for groceries plus a bunch of fun outdoor toys. This is the kind of company that doesn’t just do a good job, they do a great job with a great heart! Thank you all so much. Keep being amazing!

J
Review №9

Lucas is very knowledgeable and friendly. We had to add carpet to our remodel due to a flooded basement - we ended up upgrading to wool. We are so happy the basement flooded as the wool is such a better product than what we had. Of all the subs we had to interact with during the process, Lucas was one of the best!

be
Review №10

BEST CUSTOMER SERVICE, HIGH QUALITY WORK AND PRODUCT IN THE TWIN CITIES!Brandon was amazing to work with. He assisted with choosing the the most beautiful and perfect wood floor for our home. The installation was done by Cole and his assistant. He was equally amazing to work with. He was very knowledgeable, friendly and did a beautiful job installing our floor. You can not go wrong by choosing Town & Country!

Ry
Review №11

Excellent service - this was the last stage of our remodel and I heard horror stories about the very low cost installers. Town and Country’s installers had their shoes off before I could ask and were very careful about not causing any damage. Final product looks awesome

Br
Review №12

Brandon is easy to deal and very knowledgeable. Love the new silk carpet with memory foam pad

Sa
Review №13

Great people to work with. Professional and on time. I worked with them nearly 8 months ago. First they have a great selection of carpets, quality and colors. After measuring my basement in 2 days we were all ready to go. All the problems/issues were discussed in advance and we had solutions before the start of the project. The other thing that stood out to me was how on time the crew were. I had to leave quite early to get to work and they showed up each day of work 5-8 minutes earlier than what I had asked them. Pricing was fair too. I would definitely work with them again if needed be.

Tr
Review №14

We were working with a big box store to get carpet for a house we just purchased because they had a free installation offer. We had 4 delays with our carpet and it was pushed back 2.5 months at the time we decided to cancel. We were done with Big Box stores and decided to look for a company that was local and dedicated to customer service. We found Town & Country carpet by a google search and it had high ratings so we decided to give it a try. We honestly cant thank them enough for everything they did to get us carpet as soon as possible. We ended up having carpet installed within 3 weeks of the estimate and they even went above and beyond to hit our housewarming party deadline so we didnt have to push back the date. The service was phenomenal, the installers were professional, they knew us by name when we called. Based on the carpet we had selected at the big box store, the price was exactly if not slightly cheaper at Town & Country carpet. We have told everyone about our experience and wanted to write a review because we could not be happier! Thanks Brandon and team!!!

An
Review №15

Fantastic service from start to finish! I couldnt be happier with the flooring selection Lucas helped me pick out, along with the great price, product quality and installers craftsmanship. Very happy customer here!!

ME
Review №16

We had a great experience with Town and Country Carpet. Lucas and Brandon were more than accommodating with our short time frame; and were able to get our order in, old carpet ripped out, and new carpet installed quickly! They also installed a small section of tile near our walkout and it looks fabulous. The installers were prompt, courteous, professional, and CLEAN. They left no mess whatsoever. We would highly recommend Town and Country Carpet.

Me
Review №17

Town and Country went above and beyond our expectations. From measuring to ordering to install time....it was all so easy and seamless. I never felt any pressure or up sales - they only wanted to work within our budget. We are very happy!

Aa
Review №18

Lucas and his team were amazing. They are very professional and the customer service was top notch. They knocked the job out quicker than expected. I have referred them to some of my clients and friends!!!

Jo
Review №19

If you are considering new flooring, I suggest to stop shopping around and just use Town & Country. Lucas and his team took great care of us, even when we decided to make a change after the flooring was delivered. Measuring was quick and the prices are terrific. We loved how easy it was to get a hold of Lucas throughout the process. Thank you Town & Country!

Rj
Review №20

Chose Town & Country Carpet to replace the carpeting in our flooded basement. Brandon was terrific to work with and very accommodating during this very stressful time. During our initial contact he told me that final payment wasnt due until I was 100% happy. Mike, the installer went the extra mile to lay my extremely long carpet with absolutely no visible seams. There was a minor issue and Brandon was true to his word and quickly had Mike take care of the problem. Not only am I 100% satisfied I would definitely hire them again for any future work at my home. Ive dealt with many contractors over the past few months due to the flooding and many over the 26 years in my home and I truly wish all the companies were as great as Town & Country. I highly recommend Brandon and trust that hell do a great job for you too.

Le
Review №21

We had Lucas and crew at Town & Country - carpet the lower level of our Duplex in Brooklyn Park 3 yrs ago and they did a great job. Now we are going to have them do the upper level.

Je
Review №22

We have used these guys multiple times. They dont try to up-sell you to some carpet you dont want, they just work with you for your situation. The installers theyve sent to our house did a great job. No complaints.

mi
Review №23

Worked with Brandon and had our whole home recarpeted! What a pleasant, hassle free experience. Very happy with the quality of carpet and the attention to detail every step of the way! Would highly recommend!

Br
Review №24

I have used Town And Country Carpet for my personal residence, and for properties that I manage for others. They have provided great service,and products on every occasion. The pricing, and installation has been excellent. I highly recommend them to anyone thinking about flooring.

Ho
Review №25

Absolutely superior customer service! Excellent craftsmanship! Can’t say enough wonderful things about this company!

Sa
Review №26

Professional hassle free experience. Workmanship and carpet are hands down THE BEST!

An
Review №27

We used Town and County twice to install new carpet in different areas in our home and they were unbelievable with delivery on expectations, service, promptness, and on the best type of carpet to install at the best price. Brandon and his crew are amazing at what they do and I highly recommend them to anyone looking for carpet!

an
Review №28

The work they did was top notch, the guys were great, I love my floors so much and every everyone else does to.

Ma
Review №29

Very friendly and helpful- willing to spend time with you on color decisions.

Cr
Review №30

Great customer service and follows threws

St
Review №31

All the crew here go out of their way to make sure the customer is taken care of.

Information
12 Photos
31 Comments
5 Rating
  • Address:9669 63rd Ave N, Maple Grove, MN 55369, United States
  • Site:https://townandcountrycarpet.net/?source=GMB
  • Phone:+1 763-762-9953
Categories
  • Carpet store
  • Flooring store
  • Countertop store
  • Flooring contractor
  • Window treatment store
  • Wood and laminate flooring supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
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