Keith is a great guy! Fantastic service and a free donut with gas! Best gas prices in town
These guys have the BEST service and are the KINDEST men Ive come across. Seriously a wonderful little gas station and their services are well-done, thoughtful, and sincere!
Honest service at affordable prices. Brooks is fantastic. Happy to support a locally owned small business too!
Maple Grove BP Service Center offered a easy access in/out for a swift pit stop. Mild selection grab snacks. Looked to have quaint yet efficient Service Department
We transitioned to having all of our vehicle oil changes and repairs done at the Maple Grove BP after reviewing service center reviews throughout the northern metro. We selected this location based on the positive reviews and can sincerely concur with others who were satisfied. When you call them for support or to schedule an appointment, you will talk to Dan and he will be there for you from beginning to end.He just finished up some work on my Father-In-Laws vehicle and was so very honest with what needed to be done and assured us that it would be done right and on-time. It was and we couldnt be happier.Give them a chance. You will NOT be disappointed!
Have taken my cars here many times and always have been treated fairly. Have found the manager, Dan, to be pleasant and honest. Repairs done in a timely manner at a economical price. Always willing to make things right. Highly recommend this place and I will continue to patronize them.
I was very impressed with the quick and courteous service that I received here today. Dan was at the service desk and was very helpful and courteous. He got my problem taken care as quick as possible and I was very pleased.
Dan is the most amazing mechanic. Took very good care of us in an emergency. Appreciate his kindness and integrity. I don’t usually leave reviews but this man and this shop is top of the line.
So very friendly and helpful! They were able to take me was a walk in and they went above and beyond on getting my vehicle fixed. Definitely recommend going here!
Had such a great experience with getting my oil change there! Dan was wonderful. They were quick and so kind. We’ll always go there from now on.
Super fast service. Ez access and clean area.
I have been getting all of my oil changes and car tuneups here for the last few years. The service is great, affordable, and very helpful. Plus, I can run the 3 miles home and back to drop off and pick up my car....a win all around!
I just had my oil changed at Maple Grove BP and I will defiantly be going back! Dan is very friendly and super knowledgeable. He even gave me a discount on my windshield wipers. Illeya is the mechanic and he was really fast. Amy who works up front was also super friendly. The whole experience was great and totally worth it! I highly recommend this place for all mechanic work needed on your car.
Weve been taking our cars to Dan for years and always have great service and fair pricing. They get work done fast and do a great job - plus a free car wash with your service! Highly recommended.
I went into the station recently for an oil change. Because my check engine light was on, I had them do a diagnostic. Based on what they discovered, the nice gentleman recommended to NOT fix my car based on the cost of the repair. He told me it will NOT harm my vehicle in any way by not fixing the issue. I appreciated his honesty and didnt try to convince me to spend $2600 on something that did not need repaired.Even the gal working the cash counter was super nice!It was such a pleasant experience.Thank you BP for looing for out for me.
Have taken our family of cars there for quite a long time. I feel we have always been treated honestly. We like the oil change program. The service has always been great. Will return again.
Great experience. We have been bringing our cars here and get good service every time. Never forcing more work if it does not truly need to be addressed.
I brought my car there for an oil change, and in addition to doing that, they examined my car and found out a mouse had been making a nest in there! Thank goodness they did a thorough job! The service manager Dan is great and has always been helpful to me!
I have been taking my Jeep to this BP for service for years. They have always done a great job and I always feel that it is a great value. I usually deal with the manager, Dan and he is always so great to work with! Everyone has been very nice. Thank you!
For nearly 11 years I have lived in MN, this is by far the best car shop I have ever gotten car repair services from. I took my car in for brake repairs then I met Dan, the General Manager, he made sure my car was going to get fixed with my budget. He was very professional with emphasis on my safety and making sure services are done right. They also did an oil change and a ticket to get a car wash. They also called me back a few days later to make sure everything was ok.I would definitely recommend. The best customer service experience!!
Brought in a tire to be fixed, had a hole in it. Yeah okay their technicians are so bright they couldnt even find the hole in the tire. I had to take it to a real gas station in Bloomington Minnesota to have it fixed. After I got the tire fixed from a real gas station this Amoco station would not refund my money for not doing it the job they were hired to do.Maybe if they werent out smoking dope in the back alley way they would know what theyre doing. If this is the owner of the station reading this comment please contact me. I would love to show you the time in question and what your employees did it. Looks like they ran a grinder all the woay around the tire wrecking the tread. Being that Im a business owner myself I spend about 7 to $10,000 a year on gas that will no longer be bought from BP at Bass Lake Road
I absolutely love this shop. I have brought my car there for the past three/four years and have had nothing but amazing service. The employees are always friendly and go out of their way to help.
I really like the fellow at the mechanic counter! He seems gruff, but really he’s great 💕
The manager here is incredible! Great customer service and he and his staff are reliable and trustworthy. Definitely the go to place if you’re in the market for car services. Thank you Dan!
I’m very thankful to the guy in the blue shirt cashier #10 he was very helpful he helped my husband with our tire and car wash so we filed our Benz up with gas “93” AWESOME EXPERIENCE AND ILL NEVER FORGET IT THANK YOU SO MUCH!!!!!
I have had my personal and company vehicles serviced at BP 494 / Bass lake road for the last three years. They have always did there best to get me in right away. Service has been Excellent and they back there workmenship.Service Manager Dan has been great on handling all maintenance and service issues.
Super fast service. Great workmanship. Timely repair. Dan was so helpful and really cared about my needs.
Dan was really nice. He was able to fix our car immediately. We highly recommend going to this auto repair shop. Thanks so much Dan!!!
Absolute wonderful service! Been taking my Volvo here for years and now my family takes theirs as well. Really happy I found a place that offers a fair price, with service guys I can trust aren’t overcharging or insisting on unnecessary services but get the job done. They look out for you. I’ll be back.
Every time I have my vehicle serviced at this location I am always pleased! Always quick and a reasonable price! I always get my SUV worked on there.
Great service ! I Called repair shop to see if they had time to service my vehicle. I spoke with a very helpful Dan who got my vehicle in and out THANKS!
The Boss is super nice. Oil change are great priced. Only place I will get my oil changes done. If there anything else wrong with youe car he will help
Awesome. Saved my day. Pushed my car from next door. Ordered parts and 1 1/2 hours later I was in my way. Thank you Dan and Ily! You’re the best!
I brought my car in today to Maple grove BP for an oil change. I called yesterday and scheduled my appointment. Even though i was 20 minutes late for my appointment they promptly brought my car in and told me that it was totally fine. Erik Jerde the service writer was so courteous and even got me a great deal. Mike and Brian in service were both very funny and nice and made the whole experience enjoyable. I would highly recommend bringing your vehicle to Maple grove BP, they do a wonderful job and their staff is very friendly and professional.
Call Dan and he will set you up. The mechanic Ilyia, is a great one. They tell me what maintenance is a priority and have great pricing for the work they do. Honest and straightforward shop.
I always take my vehicles here for service! Its always quick, quality, thorough work! I highly recommend Dan and the crew for any work you need done to your vehicles!
BP employees not wearing masks. I will be them reporting to the MN department of health along with photo evidence taken if it is not correct.
We have been coming to BP for 10 years and have always had a positive experience. They are always willing to get us in the same day if necessary.The staff is professional and friendly.They try to save us money wherever possible and never make up things that may need to be fixed but arent necessary.
Friendly staff, fantastic service, and quality work. This shop is my new regular place for all maintenance!
This place has exceptional service. The manager is very polite and knowledgeable and the staff is easy to work with and answer any questions......a place I can trust!!!!
I have been there three times and have a positive experience each time. I am not sure if it is the previous negative reviews, but they were extremely friendly and helpful and gave me options to reduce the cost of my repairs, and called me with updates when they said they would. I will definitely go back.
We’ve been taking our vehicles here for years. They’ve always “squeezed us in”. Dan always makes sure he’s giving us the best price possible. We trust the work they do and recommend.
Came the first time and was 10 minutes late and the mechanic said he let somebody else get the car done and refused to serve me. Rescheduled only to find out that my oil change wasnt covered under the coupon they sold me. I dont know enough about cars to say which oil I needed. The guy who sold it to me said my car would be covered under it for synthetic oil. It turned out my car only got full synthetic so it wouldnt work for it. Tried to get a refund and he refused but said he could do half off a way overpriced oil change. His regular price for full synthetic oil was $80. I did some research and thats over double what most places charge. After the disrespectful and shady business practices he called me to ask if I wanted my air filters changed and it was over $70 for two of them. After agreeing to having them changed I found out once again that he was charging way to much. I highly recommend Steves Auto World(Also in Maple Grove) as you can do oil changes and car filters for no more than 50-60. With a polite and caring staff that isnt just trying to rip you off and take advantage of you. Oh and it takes them an hour rather than a whole day to do it.
Best place to get anything done on your car. Highly recommended!
Brought my truck in to replace my cv joint, price was lower then expected, and they also did a great job! Staff were also great! Definitely going back if I need something done.
Great customer service. Oil change and tire rotation done quickly.
Got gas.
Just had an oil change done this evening, service was extremely kind and the oil change was done quite quickly and reasonably priced. Check em out if youre in the area.
This is the only place that we will take our vehicles. The service and value are second to none.
Service is usually ok here, the reason I’m leaving a 1 star is that I left my car there Saturday morning for repair and left a number, and they NEVER called back...that night I called and the lady answering said they couldn’t even give me my car back unless I paid in full, well I had wanted to check with the shop manager to make sure my coupons were applied, which she said couldn’t be done until the shop guys came in on MONDAY. I told her I couldn’t wait that long and basically half the time she was like “I don’t usually work here so I don’t know much...” Seriously? You couldn’t do the simple calculation on the invoice to find if they applied the discount? I wanted to talk to a manager to fix this situation by Sunday and she also refused to give me details, so I’m just stuck without a car now trying to figure out the next step. Not happy, especially since I wanted to continue service here.
Whoever the old lady working this morning was unpleasant, lazy, and rude. Went to get gas and car wash. The receipt jammed so I had to go in, as soon as I walk in the gal was unpleasant. Seemed annoyed I asked for my receipt. When it did she said the car wash is closed. Thanks for putting the sign up, either youre too lazy to open it and put the sign up or its broken. Either way this new (Im assuming new) lady needs to go.
Used to bring my car there and went there today for an oil change off of the promotion punch card I bought. They honored it last time and now they say it is expired. Service man was a complete jerk to the point that even if they would honor it, I would not bring my car there again. Cant believe how rude he was about everything. Fine if is expired but he acted like I was supposed to know that. Then he tried to quote me $38 for an oil change. $38 for a gas station oil change? Really? Get real.
Receipts dont work with getupside.
Gas is cheap. Open later than the holiday next door most days. Theresa is awesome.
Super Fast Free Air Pump, went from 30 to 80psi in like 5 seconds oops 😋
Been a customer for 25 years at this gas station. The problems started recently (last year or so) with a high turnover of cashiers. Ive been double charged for items 2 or 3 times in the last year. They will mess up ringing it up, and tell you to re swipe your card despite the fact it says approved on the card reader. Today I went in for a 9 dollar item and they told me to swipe again. I was charged both 90 dollars, and then 9 dollars for the item. Now I have to dispute it with my bank and wait up to 10 days to get my 90 bucks back. They have lost a long time customer as of today.
Therese is a great cashier. Love seeing her when I come in to get gas.
I wish I had read these reviews before going to Maple Grove BP for a routine oil change. Even though I was not experiencing any problems and had only 70,000 miles on my car, the technican convinced me that I needed new struts or I could damage my car. After the struts were replaced I noticed no difference in my car.The next time I went back for an oil change, the technician tried to get me to spend another $1,000 because my power steering fluid was allegedly leaking. I got a second opinion and my power steering fluid is just fine. Most expensive oil changes Ive ever had because they try to sell me something each time I go there. I will not be going for a 3rd time.
Great prices on gas, especially when you have a coupon! Teresa the cashier is always friendly when we stop in.
White haired lady tried to overcharge me
Nice clean store. Just got fuel there.
I used to use these guys almost exclusively until I had my most recent car trouble. I brought it in and they claimed I had a faulty alternator AND battery, which I sadly cannot confirm nor deny. What I know for sure is that they attempted to charge me almost $300 for an alternator which I found I could get myself for half that. I didnt want to use my AAA twice so soon to bring it somewhere else so I gave them an alternator I bought myself and they did the repair. I will never bring my car here again and will advice all my friends and relatives to steer clear.
A few years ago I found out that I could completely trust Maple Grove BP for being honest while even one of the service guys called another shop I had been bringing my car to, to tell them that they have been taking advantage of me. Well, apparently Maple Grove BP is under new management and has new service techs. I brought my car in for a few simple things; an alignment and tire rotation. I was told it could be my suspension and that they would be checking into that. I really didnt feel that was the case and commented that Im sure its not since my car is a Toyota Camry that is only 5 years old and has 80,000 miles on it. When I got the phone call, I was told that it would be useless doing the tire rotation and alignment since my struts were worn and needed to be replaced for a total of almost $2400!I decided to take my car elsewhere and get a 2nd opinion. I ended up taking it to a trusted place I had heard about through a family member. They couldnt believe what they were looking at when I showed them the paperwork, and said that they are half the price! This shop also told me they see this all the time. They called me later and said there is absolutely nothing wrong with your car! Not only were they honest, but they didnt even want to charge me for looking at my car! For the first time, I said run my card...this was so worth it. So, instead of paying almost $2400, I paid $20. By the way, Im referring Hoover Wheel Alignment on Lowry Ave. in Mpls. Im sure Im not the only person that Maple Grove BP has lied to, and Im sure Im not the last! They have just lost a ton of business because now Ive shared my story with everyone!
I have a Tahoe that needed an alternator belt and and a/c belt replaced. I thought I needed an alternator too. They charged me $35 for the diagnostic test & wanted to charge me $709 for the work😲! I got my truck back, witnessing what they wanting to charge me for parts and labor. I eventually went and got the parts for half the price and went back to ask how much for labor. Diagnostic test receipt showed that they wanted to charge $62(x2) for maintenance right. They quoted me a price of $183 so I just went and got the work done. Upon doing the work, they claimed the brand spanking new alternator that I bought was fautly and they wanted to charge me again for having another one put in. $70! It was petty and when I corrected him, he was willing to correct the price ??? I immediately told them to put the old alternator in and I will get the new one checked out. Surprisingly when I got there to pay for the belt replacement, they told me that the old alternator is working fine but the new one was smoking. They charged me $132, I left and went back to the part store. The part store personally showed me on their machine that the alternator had no flaws at all. This shop will get over on you people! If I was ignorant and just complied with their work, I would have came out of $709, instead of $167😕 I was directed to go to the Aamco shop in the area instead. I wouldnt go back, even for a couponed oil change👎🏿
FRAUD warning to anyone contemplating using Maple Grove BPs Service Center, whom Im in the process of suing. They performed a pre-purchase car inspection, which my purchase was contingent on, and gave it a clean bill of health but actually required $3700 worth of required and recommended work.They never actually inspected the vehicle - lieing about their services provided, the shape of the car and level of work needed. The car was purchased, later inspected and found to need that additional work.They have no inspection report on file from my service, nor service notes in the system and absolutely no detail on the receipt. They refuse to acknowledge their negligence, incompetence or deceit and refuse to cover the costs of the work they failed to identify and should have.I highly recommend you save yourself any future trouble and opt for another local mechanic whos more skilled and trustworthy. Im sure my experience with them isnt unique and will continue to happen so long as they dont take responsibility for their actions.
Was sexually harassed while working here by my manager. When brought HR no one ever replied to me or did anything but fire me for whatever reason they could find. Wasnt the only person that this happened to either. This place is a joke.
Prepay only in Maple Grove. Are you kidding?