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T-Mobile
5402 Northfield Rd #600, Maple Heights, OH 44137, United States
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T-Mobile
Comments
be
Review №1

Didnt get a receipt for my transaction nor a moble receipt

ba
Review №2

My store experience was awesome!!! Ebony and Shon were amazing!!! Mostly new staff in the store, clean, very friendly and helpful!!! Love our new phones!!

Da
Review №3

Had to get zoom app installed and be shown how to use it the young service tech was knowledgeable, polite and did a great job I was very satisfied. Ive been there on several other occasions and have always been satisfied outside of it being a little crowded at times.

Ma
Review №4

The Wokers there give you their undivided ATTENTION to fulfill your NEEDS

Ka
Review №5

This place was very informative & helpful.

Ji
Review №6

Computers froze up. Waited a long time.

So
Review №7

Quick and efficient service. They have the best plan and they recognize the military. The a customer for life.

Ju
Review №8

Did not give me accurate information. All over the place and unprofessional. Took my business to another T-Mobile

El
Review №9

Went to get a phone for my mother. The lady asked us what phone we wanted and my mother told her she was not sure just that she wanted an iPhone. The lady got really upset and said you need to know what kind of phone. We asked if she could walk us through. She basically refused and told us to pick. Then we kept explaining we were confused and she just got more angry and impatient.

Br
Review №10

Staff pleasant and took care of all my family needs and answered all our question

Pa
Review №11

CS was very friendly & informative helping me resolve a issue with my fone which is now working great. Messaging kept crashing when trying to read them.

Ta
Review №12

Everyone in this store is amazing. Great customer service and very knowledgeable about the products.

Ja
Review №13

Excellent service made me feel extra important!

An
Review №14

Go see Quinton, he is awesome...and very helpful!

Mi
Review №15

Horrible horrible horrible and I dont want them to even have 1 star but I had to just to post

Qu
Review №16

Associates are very helpful, knowledgeable and friendly.

Vi
Review №17

Very slow and terrible service. They are all lazy and will not give you what you want.

Ja
Review №18

The workers are more concerned with talking amongst each other instead of taking care of customers

ch
Review №19

Not complete service given customer service number to call to UNBLOCK my DAUGHTER from calling me which could have been done in the store customer service stated

La
Review №20

Good Phone Service

Wi
Review №21

Teller was very helpful and efficient

D-
Review №22

Great customer service!

Ve
Review №23

Very helpful

Ju
Review №24

Employee was unprofessional.

Ph
Review №25

Slow and misleading.

Information
11 Photos
25 Comments
3.8 Rating
  • Address:5402 Northfield Rd #600, Maple Heights, OH 44137, United States
  • Site:https://t-mobile.com/store-locator/oh/maple-heights/northfield-libby?y_source=1_MjA3Mjg3Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 216-510-4842
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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